Workforce Optimization Full Time Jobs in Australia - May 2026

This is a featured job

Workforce Planning Lead

This is a Full time job

Shape high‑performing CX teams through smart workforce planning and optimisati
Turn data into decisions, driving resourcing across calls, digital and dispatch
Partner with leaders to deliver industry‑leading contact centre performance.

Shape high‑performing CX teams through smart workforce planning and optimisati
Turn data into decisions, driving resourcing across calls, digital and dispatch
Partner with leaders to deliver industry‑leading contact centre performance.

Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Workforce Management Advisor|Site Based| Energy & Resources

at ISS Facility Services

This is a Full time job

Brisbane QLD(Remote)

Full-time employment -immediate start + Enjoy a Fantastic 5/2 Lifestyle Roster
Competitive Annual Wage - $90,000 - $106,000
Meals, accommodation and uniforms included whilst on site

Full-time employment -immediate start + Enjoy a Fantastic 5/2 Lifestyle Roster
Competitive Annual Wage - $90,000 - $106,000
Meals, accommodation and uniforms included whilst on site

Join a high-impact team supporting a major resources contract in Central Queensland, strengthening workforce planning, scheduling, and reporting.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Mining, Resources & Energy(Mining, Resources & Energy)

Featured

Listed seven days ago

Workforce Optimisation Specialist

at Australian Retirement Trust

This is a Full time job

Brisbane QLD(Hybrid)

Base +14% Super

You'll get 14 super as standard, to help your future come alive.
Build a career to be proud of through excellent train
Balance your work between WFH and in-person days

You'll get 14 super as standard, to help your future come alive.
Build a career to be proud of through excellent train
Balance your work between WFH and in-person days

Drive workforce optimisation strategy, forecasting and planning to improve efficiency, performance, and operational excellence.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Banking & Financial Services(Banking & Financial Services)

7d ago

Listed seven days ago

Manager, Workforce Optimisation & Insights

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)

Shape how data drives decisions across a high-performing division
Lead workforce planning and insights with real visibility and impact
Influence senior leaders and see your work translate into operational outcomes

Shape how data drives decisions across a high-performing division
Lead workforce planning and insights with real visibility and impact
Influence senior leaders and see your work translate into operational outcomes

Shape how we deliver for members by turning workforce data into decisions that improve forecasting, capacity planning and performance outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed two days ago

Workforce Planning Analyst (12-month FTC)

at Defence Health

This is a Full time job

Melbourne VIC(Hybrid)

Purpose-driven not-for-profit organisation
Evolving, member centric and energetic company with strong values
Hybrid and Flexible Work Arrangements

Purpose-driven not-for-profit organisation
Evolving, member centric and energetic company with strong values
Hybrid and Flexible Work Arrangements

exciting opportunity to support contact centre ops through effective workforce planning, forecasting, scheduling, and real-time operational management

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Banking & Financial Services(Banking & Financial Services)

2d ago

Listed one day ago

Workforce Planning Lead

at 13cabs

This is a Full time job

Mount Waverley, Melbourne VIC(Hybrid)

Shape high‑performing CX teams through smart workforce planning and optimisati
Turn data into decisions, driving resourcing across calls, digital and dispatch
Partner with leaders to deliver industry‑leading contact centre performance.

Shape high‑performing CX teams through smart workforce planning and optimisati
Turn data into decisions, driving resourcing across calls, digital and dispatch
Partner with leaders to deliver industry‑leading contact centre performance.

Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed seven days ago

Workforce Management Advisor|Site Based| Energy & Resources

at ISS Facility Services

This is a Full time job

Brisbane QLD(Remote)

Full-time employment -immediate start + Enjoy a Fantastic 5/2 Lifestyle Roster
Competitive Annual Wage - $90,000 - $106,000
Meals, accommodation and uniforms included whilst on site

Full-time employment -immediate start + Enjoy a Fantastic 5/2 Lifestyle Roster
Competitive Annual Wage - $90,000 - $106,000
Meals, accommodation and uniforms included whilst on site

Join a high-impact team supporting a major resources contract in Central Queensland, strengthening workforce planning, scheduling, and reporting.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Mining, Resources & Energy(Mining, Resources & Energy)

7d ago

Listed five days ago

Operational Workforce Planning Analyst

at Virgin Australia

This is a Full time job

Brisbane QLD(Hybrid)

Shape smarter workforce decisions
Turn data into action
Enjoy standout benefits and flexibility!

Shape smarter workforce decisions
Turn data into action
Enjoy standout benefits and flexibility!

You will be responsible for the short to long-term planning for Flight and Cabin Crew across our network.

subClassification: AirlinesAirlines

classification: Hospitality & Tourism(Hospitality & Tourism)

5d ago

Listed five days ago

Workforce Planning Specialist

at Ignite

Be an early applicant

This is a Full time job

Canberra ACT(Hybrid)

Competitive

Shape future workforce strategy and operating models
Hybrid flexibility, strategic leadership, high-impact projects
Lead workforce planning with senior stakeholder engagement

Shape future workforce strategy and operating models
Hybrid flexibility, strategic leadership, high-impact projects
Lead workforce planning with senior stakeholder engagement

You will support workforce strategy development, scenario modelling, and organisational planning aligned to long-term priorities.

subClassification: Government - FederalGovernment - Federal

classification: Government & Defence(Government & Defence)

5d ago

Listed five days ago

Workforce Planning and Performance Lead

at Compare Club

This is a Full time job

Melbourne VIC(Hybrid)

High-impact operational leadership role
Hybrid working arrangements
Play a key part in ensuring workforce strategy

High-impact operational leadership role
Hybrid working arrangements
Play a key part in ensuring workforce strategy

Step into a high impact leadership role where you'll steer the workforce strategy and operational pulse of one of Australia's fastest-growing company

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed one day ago

Senior Workforce Planner

at EML Group

Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)

Build and manage workforce forecasts to support operational and staffing needs
Analyse data on workload, productivity and attrition to guide planning decisions
Work with leaders to identify risks and improve workforce planning accuracy

Build and manage workforce forecasts to support operational and staffing needs
Analyse data on workload, productivity and attrition to guide planning decisions
Work with leaders to identify risks and improve workforce planning accuracy

Use your skills in workforce planning and analytics to deliver insights, forecast staffing needs, and support smarter business decisions.

subClassification: Organisational DevelopmentOrganisational Development

classification: Human Resources & Recruitment(Human Resources & Recruitment)

1d ago

Listed two days ago

Head of Workforce and Mobility

at Bolton Clarke

This is a Full time job

Sydney NSW(Hybrid)

National Leadership role in Residential Aged Care based in St Leonards
Hybrid work arrangements | Permanent full time opportunity
Generous salary packaging - up to $18,550 per annum tax free

National Leadership role in Residential Aged Care based in St Leonards
Hybrid work arrangements | Permanent full time opportunity
Generous salary packaging - up to $18,550 per annum tax free

Join us in leading workforce excellence in Residential Aged Care

subClassification: Recruitment - InternalRecruitment - Internal

classification: Human Resources & Recruitment(Human Resources & Recruitment)

2d ago

Listed twenty eight days ago

Executive Director - Strategic Workforce Planning & Organisational Design

at Synergy Group Australia Pty Ltd

This is a Full time job

Canberra ACT(Hybrid)

$200,000 to $220,000 per annum

Lead strategic workforce planning & org design engagements
Turn workforce data into clear, executive-ready decisions
Grow the practice & lead high-performing consulting teams

Lead strategic workforce planning & org design engagements
Turn workforce data into clear, executive-ready decisions
Grow the practice & lead high-performing consulting teams

Lead enterprise workforce strategy and organisation design to help public sector leaders plan, structure and mobilise future‑ready workforces.

subClassification: Organisational DevelopmentOrganisational Development

classification: Human Resources & Recruitment(Human Resources & Recruitment)

28d ago•Expiring

Listed five days ago

Workforce Planner

at Probe CX

This is a Full time job

Joondalup, Perth WA

Join a CX leader in Digital innovation and Excellence
Take the next step in your Capacity Planning & Forecasting career.
Joondalup location

Join a CX leader in Digital innovation and Excellence
Take the next step in your Capacity Planning & Forecasting career.
Joondalup location

Workforce planning, resource optimisation, and forecasting for customer contact to meet demand and exceed service standards.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed eight days ago

Workforce Planning Team Lead

at Contract Resources Pty Ltd

This is a Full time job

Brisbane QLD

Permanent opportunity
Work across a variety of projects
Join an expanding business

Permanent opportunity
Work across a variety of projects
Join an expanding business

We are currently looking for a number of Workforce Planning Team Leads to join the business on a permanent basis

subClassification: Consulting & Generalist HRConsulting & Generalist HR

classification: Human Resources & Recruitment(Human Resources & Recruitment)

8d ago

Listed nine days ago

Workforce Planning Manager

at Avant Mutual Group

This is a Full time job

Sydney NSW

Lead workforce strategy and operational readiness across our Contact Centre.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

9d ago

Listed one day ago

Senior Supply Chain Analyst

at Private Advertiser

This is a Full time job

Mascot, Sydney NSW(Hybrid)

Fantastic opportunity to take the lead in driving supply chain optimisation and strategic improvement initiatives.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

1d ago

Listed thirteen days ago

Workforce Capability Lead

at University of the Sunshine Coast – UniSC

This is a Full time job

Sippy Downs, Sunshine Coast QLD(Hybrid)

$118,986 - $134,756 + 17% super and 36.25 hrs p.w.

Translate the Strategic Workforce Plan into practical, coordinated initiatives
Senior specialist leadership role, focused on enterprise outcomes
36.25 hour work week, high performing team, extra week off between Xmas and NYs

Translate the Strategic Workforce Plan into practical, coordinated initiatives
Senior specialist leadership role, focused on enterprise outcomes
36.25 hour work week, high performing team, extra week off between Xmas and NYs

Leads implementation of UniSC’s workforce planning framework across divisions to support future workforce capability and planning.

subClassification: Organisational DevelopmentOrganisational Development

classification: Human Resources & Recruitment(Human Resources & Recruitment)

13d ago

Listed two days ago

Workforce Planning Lead

at Clayton Church Homes Inc

This is a Full time job

Prospect, Adelaide SA

An exciting opportunity in this newly created role
Great work benefits including salary packaging
Work for an organisation where people truly matter

An exciting opportunity in this newly created role
Great work benefits including salary packaging
Work for an organisation where people truly matter

Be the engine behind smarter rosters, stronger workforce strategy, and meaningful operational change

subClassification: Organisational DevelopmentOrganisational Development

classification: Human Resources & Recruitment(Human Resources & Recruitment)

2d ago

Listed twelve days ago

Manager - Workforce Planning

at Department of Health

This is a Full time job

Hobart TAS

$139,470 to $148,863 per annum. + 12% Super

Lead statewide health workforce strategy and planning initiatives
Drive workforce analytics, modelling and forecasting outcomes
Lead and develop a high-performing, strategic planning team

Lead statewide health workforce strategy and planning initiatives
Drive workforce analytics, modelling and forecasting outcomes
Lead and develop a high-performing, strategic planning team

Leads statewide health workforce planning, analytics and strategy to build a sustainable, future‑ready workforce for Tasmania.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

12d ago

Listed six days ago

Workforce Planning Specialist

at Goodstart Early Learning

Be an early applicant

This is a Full time job

Murarrie, Brisbane QLD

Drive the implementation of organisation-wide workforce planning strategies
Partner with Centre Directors and state teams to uplift workforce capability
Option to purchase additional annual leave for a better work life balance

Drive the implementation of organisation-wide workforce planning strategies
Partner with Centre Directors and state teams to uplift workforce capability
Option to purchase additional annual leave for a better work life balance

Plan, Analyse, Optimise. Make an Impact on Our Workforce!

subClassification: Consulting & Generalist HRConsulting & Generalist HR

classification: Human Resources & Recruitment(Human Resources & Recruitment)

6d ago

Listed seven days ago

Workforce Development and Capability Lead

at Talenting

This is a Full time job

West Perth, Perth WA(Hybrid)

$117,526 – $132,526 + super + salary packaging

Hybrid working opportunities
Salary Packaging
Translate reform into real-world impact

Hybrid working opportunities
Salary Packaging
Translate reform into real-world impact

Lead FDV workforce capability initiatives for WA's new Workforce Entity at the Centre for Women's Safety and Wellbeing.

subClassification: Organisational DevelopmentOrganisational Development

classification: Human Resources & Recruitment(Human Resources & Recruitment)

7d ago

Listed nine days ago

Senior Workforce Management Analyst

at Atlas Partners | Accountancy & Finance Specialists

This is a Full time job

Collingwood, Melbourne VIC(Hybrid)

Up to $110,000 + super

$100-110k + 5% STI | Flex to $120k | Hybrid | 1-round interview
Newly created role - built around strong business growth
UKG system ownership

$100-110k + 5% STI | Flex to $120k | Hybrid | 1-round interview
Newly created role - built around strong business growth
UKG system ownership

Senior WFM role — UKG ownership, major growth story, hybrid. $100-110k + 5% STI

Recruited byShawny Smith

subClassification: PayrollPayroll

classification: Accounting(Accounting)

9d ago

Listed twenty days ago

Workforce Lead | Home Care Transformation (Contract/Perm)

at Archer Search

This is a Full time job

Brisbane QLD

~$160,000 – ~$190,000 per year on experience

Autonomy to enforce process and drive real change across rostering and AlayaCare
Opportunity to fix underperformance & deliver measurable workforce improvements
Contract or permanent role with long-term ownership potential

Autonomy to enforce process and drive real change across rostering and AlayaCare
Opportunity to fix underperformance & deliver measurable workforce improvements
Contract or permanent role with long-term ownership potential

Workforce operator who leads through influence and ensures processes are followed, systems are used properly, and changes are embedded.

subClassification: Nursing - Aged CareNursing - Aged Care

classification: Healthcare & Medical(Healthcare & Medical)

20d ago

Listed twenty six days ago

Workforce Planning Lead

at A2B Australia

This is a Full time job

Melbourne VIC(Hybrid)

Build high‑performing CX teams through smart workforce planning.
Turn data into decisions, driving resourcing across calls, digital and dispatch
Partner with leaders to deliver industry‑leading contact centre performance.

Build high‑performing CX teams through smart workforce planning.
Turn data into decisions, driving resourcing across calls, digital and dispatch
Partner with leaders to deliver industry‑leading contact centre performance.

Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.

subClassification: OtherOther

classification: Call Centre & Customer Service(Call Centre & Customer Service)

26d ago•Expiring

Listed two days ago

Workforce Operations Lead

at Anglicare SQ

This is a Full time job

Brisbane QLD(Hybrid)

NFP Salary Packaging - Less Tax, More $$$
Modern Offices in Eight Mile Plains and Fortitude Valley
2 Days Work from Home & Flexible Working Environment

NFP Salary Packaging - Less Tax, More $$$
Modern Offices in Eight Mile Plains and Fortitude Valley
2 Days Work from Home & Flexible Working Environment

Join one of QLD's most trusted Not for Profits and know your role is making a real difference

subClassification: OtherOther

classification: Human Resources & Recruitment(Human Resources & Recruitment)

2d ago

Listed fourteen days ago

Functional Analyst – Rostering, Time & Attendance

at CGI

This is a Full time job

Brisbane QLD(Hybrid)

Work-Life Balance
Hybrid & Flexible Work Model
Employee Ownership & Recognition

Work-Life Balance
Hybrid & Flexible Work Model
Employee Ownership & Recognition

Hands-on Functional Analyst to implement and configure a complex rostering and workforce management solution in a major public sector program.

subClassification: Ambulance/ParamedicsAmbulance/Paramedics

classification: Healthcare & Medical(Healthcare & Medical)

14d ago

Listed six days ago

Head Of Talent & Workforce Planning

at For Purpose Aged Care Australia

This is a Full time job

Cheltenham, Melbourne VIC

Senior leadership experience in Talent Acquisition and Workforce Strategy
Demonstrated experience building workforce pipelines across leadership and front
Strong capability in workforce planning, demand forecasting and supply modelling

Senior leadership experience in Talent Acquisition and Workforce Strategy
Demonstrated experience building workforce pipelines across leadership and front
Strong capability in workforce planning, demand forecasting and supply modelling

Unique opportunity to lead and build a future-focused talent and workforce capability at scale - a combined strategic and hands on role

subClassification: Management - InternalManagement - Internal

classification: Human Resources & Recruitment(Human Resources & Recruitment)

6d ago

Listed nineteen days ago