at Commonwealth Bank - Direct Channels - Retail Banking Services
Belmont, Perth WA
Build a personal connection with customers through meaningful conversations
Build a personal connection with customers through meaningful conversations
7h ago
7h ago
CommBank
(1087 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Specialities
Banking, Financial Services
Company size
More than 10,000
Primary location
Sydney, NSW
CommBank is Australia’s leading provider of financial services. With customers at the heart of everything we do, we’re focused on helping people and businesses move forward financially. We are driven to deliver seamless experiences, in smart, innovative ways.Our 50,000+ people bring their different backgrounds and unique perspectives to our collaborative environment. It’s what makes CommBank a place of opportunity, where your skills can take you in unexpected directions and you can achieve great things.Ever wondered what it’s like to work at one of Australia’s Most Innovative companies? Hear what our people have to say about #CommBankLife on Instagram, LinkedIn and Twitter.
Jobs at CommBank
Based on your search activityat Commonwealth Bank - Direct Channels - Retail Banking Services
Rockingham, Perth WA
Build a personal connection with customers through meaningful conversations
Build a personal connection with customers through meaningful conversations
5h ago
5h ago
Our mission statement
The Bank’s purpose is to build a brighter future for all. We are guided by our values:CareCourageCommitment
Featured
Best places to work 2021 awards
1st Place for Employee Flexibility and 2nd best place to work in Australia and NZ in the Banking, Superannuation and Financial Services sector 2021.
Awards and accreditations
SEEK Star Awards Winner- Best Diversity, Equity and Inclusion Initiative 2022
LinkedIn Top Companies Australia 2022
SEEK Star Awards Finalist - Best Diversity, Equity and Inclusion Initiative 2021
SEEK Star Awards Finalist - Best Employer Brand Initiative 2021
Reviews overview
3.41087 ratings in total
5
324
4
276
3
191
2
106
1
190
82%
64%
What’s it like working at CommBank?
AI summary of recent reviews
Employees appreciate the friendly and supportive colleagues, as well as the flexibility to work from home and adjust schedules to suit personal needs. The modern technology and systems are user-friendly and efficient, and benefits and perks are competitive, including bonuses and incentives.
However, there are some potential challenges, such as inconsistent management and leadership with varying levels of support and communication. Workload and KPI expectations can be demanding, and career development opportunities may require changing roles. Some employees have also noted concerns about work culture and offshoring impacting job security.
However, there are some potential challenges, such as inconsistent management and leadership with varying levels of support and communication. Workload and KPI expectations can be demanding, and career development opportunities may require changing roles. Some employees have also noted concerns about work culture and offshoring impacting job security.
Recent reviews
1.0
Senior Manager
Apr 2026Sydney NSW 2000Less than 1 year in the role, former employee
Poor on-boardig experience
Poor Leaders
Poor experiene overall.
The good thingsApproached by HR via linkedin. The job description was false to what the role of the job requirements were. I had been in the role less than 2 weeks when I was moved to another team and then a further 3 months before moving to a completly new department. Three line managers in less than 5 months.
The challengesAligned skills and experience for what I was hired for to the correct job I was experienced to perform and do. Instead
3.0
Customer Service Specialist
Apr 2026Eveleigh NSW 20151 to 2 years in the role, former employee
Great company to work in as one of the BIG 4 BANKS but depends what role and team your in!
The good thingsEnjoyed the flexibility we were offered in our initial team, WFH 4 days, 1 day office. Flexibility to cover hours, start and finish early, co workers were friendly and easy to fit into the team.
The challengesMicro Management, No further opportunities to grow unless you change your role, work culture isn't there as much, not much incentives for the employees (Christmas gifts), managers are not too inclusive or active with team, very quiet work environment
1.0
IB&M
Apr 2026Docklands VIC 30082 to 3 years in the role, former employee
Poor people leader, poor & stressful experience.
The good thingsWhen I had a good line manager I had a tolerable experience.
The challengesPoor people leader behaviour widely known and left unaddressed.
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