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This is a featured job

UX Design Lead

at Greenstone Financial Services

This is a Full time job

Norwest, Sydney NSW(Hybrid)
  • Awarded Great Place to Work!
  • Lead Greenstone's UX design capability
  • Hybrid environment & generous employee benefits: gym, parking and onsite cafe
Join Greenstone and lead a small team of UX designers and champion best practice design standards.
subClassification: Web & Interaction DesignWeb & Interaction Design classification: Design & Architecture(Design & Architecture)
Featured
This is a featured job

Customer Service Representative

at Probe CX

This is a Full time job

Springfield, Brisbane QLD
Base + super + incentives + penalties
  • Full-Time roster Mon-Fri between 8am-8pm | NO weekends!
  • Rewarding & motivating culture | Permanent position | Career Development
  • Central Springfield location - close to transport, shopping & food options
Provide expert assistance & exceptional customer service via inbound & outbound calls during phone interactions to support our government client.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed three days ago

CX Technology Consultant

at Datacom

This is a Full time job

Brisbane QLD(Hybrid)
  • Flexible Work Arrangements and Work From Home
  • Make your mark at one of ANZ's largest and most complex technology businesses
  • Grow in a flexible, people-first culture with real career development
Leverage AI to transform customer experience - join our CX Technology Consultant team
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
3d ago
Listed fourteen days ago

Manager Customer Experience

at Great Southern Bank

This is a Full time job

Brisbane QLD(Hybrid)
  • Shape better customer experiences through human-centred design.
  • Solve customer problems using research, insight and service design.
  • Partner with diverse teams to deliver meaningful change.
Design better customer journeys and deliver meaningful improvements that make banking simpler for our customers
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
14d ago
Listed four days ago

Customer Experience Manager

at THE MONDAY GROUP

This is a Full time job

Melbourne VIC(Hybrid)
+ super
  • Lead and coach a five-person customer experience team
  • Iconic Aussie DTC brand known for personality and care
  • Central Melbourne offices, hybrid role, with genuine scope to lead
Lead CX for a much-loved, fast-growing direct-to-consumer retail brand. Team of five, hybrid role, Melbourne.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed three days ago

Head of Client Services

at DeVision Recruitment

This is a Full time job

Parramatta, Sydney NSW
$175K- 195K+Super (depending on experience)
  • Lead and shape the entire post-sale operating model for a Saas company
  • Drive implementation quality and support operations across two core managers
  • Must be comfortable being on-site in Parramatta 5 days/week
Lead a high-growth SaaS Client Services org in Parramatta! Scale delivery, empower teams & shape CX as Head of Client Services.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
3d ago
Listed ten days ago

Customer Experience Consultant

at LE FLEUR STUDIOS

This is a Full time job

Mermaid Waters, Gold Coast QLD
$77,000 – $85,000 per year
  • Work across online and in-store touchpoints in a cross-functional role.
  • Work closely with an experienced CX Manager.
Handle complex customer matters and support day-to-day CX online and in-store at Fleur Studios, working closely with our CX Manager.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed four days ago

UX Design Lead

at Greenstone Financial Services

This is a Full time job

Norwest, Sydney NSW(Hybrid)
  • Awarded Great Place to Work!
  • Lead Greenstone's UX design capability
  • Hybrid environment & generous employee benefits: gym, parking and onsite cafe
Join Greenstone and lead a small team of UX designers and champion best practice design standards.
subClassification: Web & Interaction DesignWeb & Interaction Design classification: Design & Architecture(Design & Architecture)
4d ago
Listed seventeen hours ago

Product Owner

at Keypath Education Australia Pty Ltd

This is a Full time job

Melbourne VIC(Remote)
  • Recognised as a Great Place to Work 2026
  • Leading EdTech partnering with high profile Australian universities
  • Flexible work (In Office, Hybrid or Remote options)
Join an EdTech leader with work from anywhere flexibility (within Australia), career growth, wellbeing support and people first culture.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
17h ago
Listed fifteen hours ago

Customer Experience Manager

at Latitude Financial Services
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
As a Customer Experience & Social Media Manager you will lead a team of Customer Experience and Specialists and partner with key business leaders...
subClassification: Digital & Search MarketingDigital & Search Marketing classification: Marketing & Communications(Marketing & Communications)
15h ago
Listed three days ago

Service Design Careers at Liquid

at Liquid Interactive

This is a Full time job

Fortitude Valley, Brisbane QLD(Hybrid)
  • Hybrid Brisbane team, AI-curious, dog-friendly studio
  • AI leaders – Shape the future with AI and digital innovation.
  • People-first culture – Inclusive, dog-friendly and built on trust.
Design digital products that matter. Join our Brisbane team on meaningful projects across health, government and education.
subClassification: Management & Change ConsultingManagement & Change Consulting classification: Consulting & Strategy(Consulting & Strategy)
3d ago
Listed ten days ago

Experience Design Designer

at Water Corporation

This is a Full time job

Perth WA(Hybrid)
  • From supporting customers through service disruptions and financial hardship ...
  • Permanent, full-time opportunity based in Leederville with flexible working o...
  • Salary: $ 115, 561 plus 12% Super & Benefits.
Permanent, full-time opportunity for an Experience Designer within the Customer Experience Business Unit.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
10d ago•Expiring
Listed fourteen hours ago

Senior Learning & Development Manager

at Probe CX
Be an early applicant

This is a Full time job

Melbourne VIC
  • Lead & unify our national L&D strategy across a high-performing team
  • Drive innovative learning tech including enterprise LMS & AI simulation
  • Hybrid work model based in Melbourne office with strategic senior exposure
Lead the centralisation of national L&D at Probe CX. Drive team growth, modern learning tech, and CX excellence in a flexible hybrid role.
subClassification: Workplace Training & AssessmentWorkplace Training & Assessment classification: Education & Training(Education & Training)
14h ago
Listed twenty one days ago

Customer Experience (CX) Manager

at Revo Fitness

This is a Full time job

South Melbourne, Melbourne VIC
  • We're building something worth being part of, come along for the journey
  • Help shape the future of Member Experience at Revo Fitness
  • Competitive salary, flexible working, and an Employee Benefits Program
At Revo, we're building something worth being part of. Come shape the member experiences behind it.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed six days ago

SALESFORCE PRODUCT OWNER

at Winc

This is a Full time job

Mascot, Sydney NSW
  • Join a market leader in the business to business office supplies
  • Lead Salesforce strategy and governance for CX and Sales
  • Foster a collaborative, high-performing and engaged team culture
Drive Salesforce innovation across CX and Sales, leading roadmap planning, solution delivery and continuous platform improvement.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed six days ago

Customer Care Representative

at Probe CX

This is a Full time job

Wollongong, Wollongong, Illawarra & South Coast NSW
Hourly rate + incentives, penalties and super
  • Permanent positions working on behalf of a Government Client
  • Growth & career progression are a lived reality. Full time and Part-time 30 hrs
  • Located close to locals shops and cafes. Green Bus stop out right out the front.
Be a vital link connecting elderly Australians and their families with essential My Aged Care services, providing compassionate guidance and support.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed twenty one hours ago

Rip Curl Lifecycle & CRM Lead

at Rip Curl Pty Ltd

This is a Full time job

Torquay, South West Coast VIC(Hybrid)
  • Newly created role shaping Rip Curl's CRM future
  • Lead lifecycle, automation and personalisation
  • Drive retention, loyalty and customer lifetime value
Newly created role leading CRM, lifecycle and personalisation programs that drive customer engagement, retention and loyalty.
subClassification: Direct Marketing & CRMDirect Marketing & CRM classification: Marketing & Communications(Marketing & Communications)
21h ago
Listed nineteen days ago

Consumer Experience Performance Manager

at Diabetes Australia

This is a Full time job

Glebe, Sydney NSW(Hybrid)
$115k – $125k Base + Super + Salary Packaging
  • Full time & Permanent
  • Increase your take home pay with our salary packaging!
  • Excellent work flexibility - home/office balance
If you're passionate about using data and insights to improve customer experiences and help shape a high-performing team we'd love to hear from you.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed fifteen days ago

Senior Director, CX Advisory – APAC

at Genesys
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
You will build and lead a high-performing regional advisory practice, partnering with executive leadership, Sales, Customer Success, Professional...
subClassification: Strategy & PlanningStrategy & Planning classification: Consulting & Strategy(Consulting & Strategy)
15d ago
Listed ten days ago

Senior Digital Experience Officer

at Adecco

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape the digital experience of a national recruitment program
  • Exposure to large-scale digital transformation projects
  • Contribute to the continuous improvement of our public-facing digital ecosystem
Manage and improve ADF Careers' public-facing digital channels to enhance the online experience for potential Defence candidates.
subClassification: Digital & Search MarketingDigital & Search Marketing classification: Marketing & Communications(Marketing & Communications)
10d ago
Listed three days ago

Web Developer

at Liberty Financial

This is a Full time job

Melbourne VIC(Hybrid)
  • CBD Location
  • Hydrid Working
  • Excellent Benefits
If you're excited by the opportunity to create impactful digital solutions in a forward-thinking organisation, this is for you.
subClassification: Web Development & ProductionWeb Development & Production classification: Information & Communication Technology(Information & Communication Technology)
3d ago
Listed four days ago

Customer Service Officer

at Probe CX

This is a Full time job

Springfield, Brisbane QLD
Base + super + incentives + penalties
  • Full Time roster Mon-Fri between 8am-8pm | NO weekends!
  • Rewarding & motivating culture | Permanent position | Career Development
  • Central Springfield location - close to transport, shopping & food options
Provide expert assistance & exceptional customer service via inbound & outbound calls during phone interactions to support our government client.
subClassification: Retail AssistantsRetail Assistants classification: Retail & Consumer Products(Retail & Consumer Products)
4d ago
Listed thirteen days ago

CCC Platform and System Specialist

at Great Southern Bank

This is a Full time job

South Yarra, Melbourne VIC(Hybrid)
  • Optimise leading contact centre technology
  • Hybrid work with great employee benefits
  • Turn data into better customer experiences
Optimise contact centre technology, deliver operational insights and drive continuous improvement in a collaborative hybrid role.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed fourteen days ago

eCommerce & Digital Experience Specialist

at myduke Pty Ltd

This is a Full time job

Cremorne, Melbourne VIC
Make an impact in digital health! myduke is hiring an eCommerce & Digital Experience Specialist. Join our team, drive growth & improve patient care.
subClassification: Marketing CommunicationsMarketing Communications classification: Marketing & Communications(Marketing & Communications)
14d ago
Listed four days ago

Senior Solution Architect – Genesys Cloud, AI & Experience Orchestration

at Essential Data + Voice

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)
  • Lead AI driven customer experience transformation
  • Turn complex challenges into exceptional customer outcomes
  • Design innovative CX solutions with real business impact
Help Australia's leading organisations transform customer experience through AI, Genesys Cloud and innovative solution design.
subClassification: ArchitectsArchitects classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed three days ago

Customer Service Representative

at Probe CX

This is a Full time job

Springfield, Brisbane QLD
Base + super + incentives + penalties
  • Full-Time roster Mon-Fri between 8am-8pm | NO weekends!
  • Rewarding & motivating culture | Permanent position | Career Development
  • Central Springfield location - close to transport, shopping & food options
Provide expert assistance & exceptional customer service via inbound & outbound calls during phone interactions to support our government client.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed five days ago

Customer Experience & Community Coordinator

at Boody

This is a Full time job

Surry Hills, Sydney NSW(Hybrid)
  • Work with an incredible team
  • Hybrid WFH/WFO work week
  • Generous Product Allowances and Discounts
Join Boody in this exciting new opportunity!
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed seventeen days ago

Delivery Partner for Limitless X

at ODIS PTY LTD

This is a Full time job

Sydney NSW
Join LX as Delivery Partner: build client relationships & deliver standout member experiences.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed seventeen hours ago

Customer Service Officer / Campaign Manager

at IVE CX and Data
Be an early applicant

This is a Full time job

Kemps Creek, Sydney NSW
Based in our state-of-the-art premises in Kemps Creek NSW, we are currently seeking a customer-focused, passionate CSR/CM to join our team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
Listed twenty six days ago

Service Design Principal

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
...
We're hiring a Service Design Principal to shape the future of member, employer and adviser experiences at UniSuper.
subClassification: SuperannuationSuperannuation classification: Insurance & Superannuation(Insurance & Superannuation)
26d ago•Expiring
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