Deliver your exceptional customer service abilities to help customers when they need it most.
Deliver your exceptional customer service abilities to help customers when they need it most.
19d ago
19d ago
Auto & General
(125 reviews)
Company Profile
Company overview
Industry
Insurance
Specialities
Home Insurance, Car Insurance, Motorbike Insurance, Pet Health Insurance, Travel Insurance
Company size
1,001-5,000
Primary location
Toowong, QLD
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.Our range of general insurance products protects customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
Jobs at Auto & General
Based on your search activityA&G Accounts Payable Officer: Drive financial integrity enjoy flexible work, growth & great benefits. Be part of Australia's fastest-growing insurer!
A&G Accounts Payable Officer: Drive financial integrity enjoy flexible work, growth & great benefits. Be part of Australia's fastest-growing insurer!
16d ago
16d ago
Our mission statement
Safeguarding a brighter future.At A&G, we’re on a mission to be Australia’s best insurer by providing affordable, comprehensive and dependable insurance solutions to all Australians.Millions of Australians look to us as underwriters and insurers to protect them when they need it most.By offering dependable cover at a price that’s hard to beat, we’re challenging the market dominance of insurers in Australia.
Featured
The A&G Way
Awards and accreditations
Canstar Insurer of the Year Award 2025
Queensland Corporate Philanthropist of the Year Award 2024
Queensland Corporate Volunteer of the Year 2024
Canstar Insurer of the Year Award 2024
Workplace Giving Australia Award Best Corporate + Charity Partnership 2023
GoodCompany Top 40 Best Workplaces to Give Back 2023
Gallery photos
Reviews overview
2.8125 ratings in total
5
40
4
12
3
10
2
15
1
48
74%
45%
What’s it like working at Auto & General?
AI summary of recent reviews
Employees consistently appreciate their colleagues and team members, describing them as supportive, friendly and a pleasure to work with. The company provides good facilities, including free staff parking, modern offices, complimentary coffee and food. Some employees have noted that training programmes and internal corporate courses are of good quality, and pay is generally at or above market value with opportunities for overtime.
However, there are some potential challenges. Many employees have noted that management style can involve micromanagement, with some leaders lacking experience in people management. Workload can be high with unrealistic targets and expectations of unpaid overtime. Work/life balance can be challenging due to limited leave availability and strict attendance monitoring. Communication from upper management could be improved, with concerns about transparency and receptiveness to feedback. The company experiences high staff turnover, which can impact team stability, and some employees have indicated that the workplace culture can be challenging, with concerns about favouritism and inconsistent treatment of staff.
Recent reviews
1.0
Settlements Consultant
Apr 2026North Lakes QLD 45091 to 2 years in the role, former employee
horrible and if you value your mental health find somewhere else to work, This place is toxic
The good thingswork colleagues are a pleasure to work with
The challengessome of the managers micro manage
1.0
Home Assessor
Apr 2026Melbourne VIC 30002 to 3 years in the role, former employee
Overworked with false promises of pay rises.
The good thingsSome great coworkers.
The challengesManagement do not understand operational requirements and set unsustainable and unrealistic workload targets which required copius amounts of unpaid overtime to achieve.
Management were completely unreceptive to any suggestions to improve/streamline processes.
Many false promises of performance pay reviews were made to drive employees to do excessive unpaid OT to handle the extreme workload.
These reviews then never occurred.
1.0
Home Claims Consultant
Apr 2026North Lakes QLD 45094 to 5 years in the role, former employee
THE WORST AND MOST TOXIC WORKPLACE EVER. PLEASE PROTECT YOURSELF, YOU DESERVE BETTER. DO NOT DO IT!!
The good thingsOne or two if my good friends. Apart from that, nothing. The place is a literal nightmare
The challengesEverything. The leaders and managers act like you don't matter. While they are in 'meetings' / chatting and gossiping, they expect to keep push yourself until you have nothing left. They are meant to be leaders but they are never there, or 'too important' to do their jobs and help us consultants learn and grow in our roles.
It is ok I guess if l you need something super short term.
They preach about being 'one team' yet it's leaders and their family and the 'chosen' favourites are all buddy buddy and will cover their mistakes, yet the other ones are publicly shammed and isolated so the leaders can continue their power trip.
So many people that I know that have left feel the same same way as me.
My mental health is still recovering from being belittled and put-down by HR and leaders. Management and above couldn't care less. All they want are results.
They like to hire younger people so they can crush their spirits young and mould to be the toxic people the leaders are.
Just awful
Other companies in this industry
Find out more about working at Auto & General. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.