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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Sydney NSW(Remote)
  • Build — Collaborate with leadership to build the CX function for scale
  • Develop - Coach a passionate team in a company that grows people
  • Learn - Grow your own skills to personally develop
  • Build — Collaborate with leadership to build the CX function for scale
  • Develop - Coach a passionate team in a company that grows people
  • Learn - Grow your own skills to personally develop
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Head of Customer Experience

at Ocean Software Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape Global Customer Experience Strategy
  • Influence at Senior Leadership Level
  • Work on Complex, Mission-Critical Systems
  • Shape Global Customer Experience Strategy
  • Influence at Senior Leadership Level
  • Work on Complex, Mission-Critical Systems
Head of Customer Experience (Global) | Mission-Critical Environments Lead the experience. Shape strategy. Drive global impact.
Head of Customer Experience (Global) | Mission-Critical Environments Lead the experience. Shape strategy. Drive global impact.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed thirteen days ago

Client Relationship Partner – CX Technology Services

at iCXeed Philippines Inc

This is a Full time job

Melbourne VIC(Remote)
The CX Technology Director is a key client-facing role responsible for owning and growing strategic
The CX Technology Director is a key client-facing role responsible for owning and growing strategic
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed five days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Sydney NSW(Remote)
  • Build — Collaborate with leadership to build the CX function for scale
  • Develop - Coach a passionate team in a company that grows people
  • Learn - Grow your own skills to personally develop
  • Build — Collaborate with leadership to build the CX function for scale
  • Develop - Coach a passionate team in a company that grows people
  • Learn - Grow your own skills to personally develop
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed one day ago

Customer Experience, Resolution & Insight Executive

at ALPHA HR

This is a Full time job

Melbourne VIC(Hybrid)
$65,000 - $70,000
- high growth role - supportive environment - work-life balance
- high growth role - supportive environment - work-life balance
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed twelve days ago

Customer Experience Practice Lead

at The University of Sydney

This is a Full time job

Sydney NSW(Hybrid)
  • Lead a high-performing CX team across UX/UI and digital accessibility
  • Drive CX strategy across major ICT initiatives which are digitally focused
  • Join a world-class university with up to 17% superannuation
  • Lead a high-performing CX team across UX/UI and digital accessibility
  • Drive CX strategy across major ICT initiatives which are digitally focused
  • Join a world-class university with up to 17% superannuation
Lead CX team, function and strategy across a major university ICT environment, shaping digital experiences for staff and students.
Lead CX team, function and strategy across a major university ICT environment, shaping digital experiences for staff and students.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
12d ago•Expiring
12d ago•Expiring
Listed twenty days ago

Head of Customer Experience

at Ocean Software Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape Global Customer Experience Strategy
  • Influence at Senior Leadership Level
  • Work on Complex, Mission-Critical Systems
  • Shape Global Customer Experience Strategy
  • Influence at Senior Leadership Level
  • Work on Complex, Mission-Critical Systems
Head of Customer Experience (Global) | Mission-Critical Environments Lead the experience. Shape strategy. Drive global impact.
Head of Customer Experience (Global) | Mission-Critical Environments Lead the experience. Shape strategy. Drive global impact.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
20d ago
20d ago
Listed twelve days ago

Change Manager CX

at Uniting NSW & ACT

This is a Contract/Temp job

Parramatta, Sydney NSW
Great base, plus super and full NFP benefits
  • Contribute to purpose-led work improving community care
  • Join a purpose-led organisation improving community outcomes
  • Drive organisation-wide transformation of a new customer platform
  • Contribute to purpose-led work improving community care
  • Join a purpose-led organisation improving community outcomes
  • Drive organisation-wide transformation of a new customer platform
Develop and implement change management strategies to support the successful rollout of the new digital customer experience.
Develop and implement change management strategies to support the successful rollout of the new digital customer experience.
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
12d ago
12d ago
Listed six days ago

Independent Member CX Plus Committee

at Wannon Water

This is a Part time job

Warrnambool, South West Coast VIC(Hybrid)
Opportunity for a professional in large-scale digital or customer platform delivery, as an Independent Member of our CX Plus Committee.
Opportunity for a professional in large-scale digital or customer platform delivery, as an Independent Member of our CX Plus Committee.
subClassification: Board AppointmentsBoard Appointments
classification: CEO & General Management(CEO & General Management)
6d ago•Expiring
6d ago•Expiring
Listed one day ago

Customer Experience, Resolutions & Insight Executive

at ALPHA HR

This is a Full time job

Sydney NSW(Hybrid)
$65,000-$70,000
- high growth role - supportive environment - work-life balance
- high growth role - supportive environment - work-life balance
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed twenty seven days ago

Customer Experience Lead

at Cendre

This is a Full time job

Nerang, Gold Coast QLD
$70,000 – $80,000 per year
  • Shape how our customers feel at every touchpoint in a founder led brand
  • Work closely with leadership and have real ownership and impact from day one
  • Grow into a senior role as we scale, building the CX alongside the brand
  • Shape how our customers feel at every touchpoint in a founder led brand
  • Work closely with leadership and have real ownership and impact from day one
  • Grow into a senior role as we scale, building the CX alongside the brand
We are looking for a Customer Experience Lead to shape how our brand is felt at every touchpoint through considered interactions.
We are looking for a Customer Experience Lead to shape how our brand is felt at every touchpoint through considered interactions.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed twenty eight days ago

CX - Dental Lab Technician Expert (Removables)

at Zima International, Inc.

This is a Full time job

Sydney NSW(Hybrid)
$88,800 – $111,000 per year
This founding role will partner directly with our General Manager and launch teams to build Dandy's Australian presence from the ground up!
This founding role will partner directly with our General Manager and launch teams to build Dandy's Australian presence from the ground up!
subClassification: DentalDental
classification: Healthcare & Medical(Healthcare & Medical)
28d ago•Expiring
28d ago•Expiring
Listed one day ago

Customer Experience, Resolution & Insight Executive

at ALPHA HR
Be an early applicant

This is a Full time job

Southport, Gold Coast QLD(Hybrid)
$65,000-$70,000
- high growth role - supportive environment - work-life balance
- high growth role - supportive environment - work-life balance
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed twenty five days ago

Senior Solution Architect - Contact Centre & Collaboration

at NEC Australia Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
Shape the Future with NEC Australia
  • Deep Contact Centre expertise across NiCE CXone and Cisco Webex environments
  • Consulting mindset, translating business needs into resilient architectures
  • Trusted advisor comfortable engaging executives & leading multi-vendor solutions
  • Deep Contact Centre expertise across NiCE CXone and Cisco Webex environments
  • Consulting mindset, translating business needs into resilient architectures
  • Trusted advisor comfortable engaging executives & leading multi-vendor solutions
Senior Solution Architect specialising in Contact Centre and Collaboration, with NiCE CXone and Cisco expertise delivering scalable CX outcomes.
Senior Solution Architect specialising in Contact Centre and Collaboration, with NiCE CXone and Cisco expertise delivering scalable CX outcomes.
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
25d ago•Expiring
25d ago•Expiring
Listed one day ago

Amazon E-Commerce Specialist - Fully Remote

at Outstanding Products Pty Ltd

This is a Full time job

Sydney NSW(Remote)
$70-80k (junior) - $90-100k (senior) + bonuses
Remote Amazon Specialist: Scale revenue, manage PPC and drive CRO via data-led decisions & advanced AI systems. Excellent base + performance bonuses.
Remote Amazon Specialist: Scale revenue, manage PPC and drive CRO via data-led decisions & advanced AI systems. Excellent base + performance bonuses.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed one day ago

Digital Delivery Lead – Customer Experience & Digital Platforms

at Horizontal Talent Australia Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
$140,000 – $165,000 per year
  • Melbourne-based, Hybrid
  • Drive innovation in fast-paced, tech-led environments
  • Melbourne-based, Hybrid
  • Drive innovation in fast-paced, tech-led environments
Lead end-to-end delivery of customer-centric digital products, driving UX, AI-led enhancements, and cross-functional teams in Agile environments.
Lead end-to-end delivery of customer-centric digital products, driving UX, AI-led enhancements, and cross-functional teams in Agile environments.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed five days ago

Fleet CX Account Manager

at Velocity Truck Centres

This is a Full time job

Laverton, Melbourne VIC
Attractive base + car allowance + bonus
  • Be the trusted contact for fleet customers, owning end‑to‑end relationships
  • Connect Sales, Service and Parts for better customer outcomes
  • Join Australia's largest Daimler Trucks dealership group
  • Be the trusted contact for fleet customers, owning end‑to‑end relationships
  • Connect Sales, Service and Parts for better customer outcomes
  • Join Australia's largest Daimler Trucks dealership group
Drive exceptional customer experiences across national fleet customers.
Drive exceptional customer experiences across national fleet customers.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
5d ago
5d ago
Listed three hours ago

UX Researcher (Level 1)

at Australian Council for Educational Research (ACER)

This is a Full time job

Camberwell, Melbourne VIC(Hybrid)
$115,067 – $127,179 per year
  • Conduct user‑centred research with real educational impact.
  • Grow your research skills in a design‑mature UX practice.
  • 12‑month fixed‑term role with hybrid work and mentoring.
  • Conduct user‑centred research with real educational impact.
  • Grow your research skills in a design‑mature UX practice.
  • 12‑month fixed‑term role with hybrid work and mentoring.
12‑month fixed‑term UX Researcher role at ACER, delivering user‑centred research that informs digital products for education in a collaborative team.
12‑month fixed‑term UX Researcher role at ACER, delivering user‑centred research that informs digital products for education in a collaborative team.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
3h ago
3h ago
Listed seven days ago

Strategic Member Experience Design Specialist

at RACQ

This is a Full time job

Eight Mile Plains, Brisbane QLD(Hybrid)
Annual salary
  • Shape end to end member experiences
  • Enterprise role with real strategic impact
  • Flexible work arrangements and career growth opportunities
  • Shape end to end member experiences
  • Enterprise role with real strategic impact
  • Flexible work arrangements and career growth opportunities
At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed six days ago

Service Designer

at ABC

This is a Full time job

Sydney NSW(Hybrid)
  • Competitive salary with 15.4% PSSap super
  • 12 months fixed term contract
  • Make a difference being part of Australia's most iconic national broadcaster
  • Competitive salary with 15.4% PSSap super
  • 12 months fixed term contract
  • Make a difference being part of Australia's most iconic national broadcaster
Lead service design at the ABC, improving content, product and marketing workflows through research-led, user-centred design.
Lead service design at the ABC, improving content, product and marketing workflows through research-led, user-centred design.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
6d ago
6d ago
Listed seven days ago

Experience Designer

at EnergyAustralia Services Pty Ltd

This is a Contract/Temp job

Melbourne VIC
  • 24 month contract
  • Play an important part in a major transformation
  • 24 month contract
  • Play an important part in a major transformation
Design end-to-end customer journeys across web and mobile platforms
Design end-to-end customer journeys across web and mobile platforms
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
7d ago
7d ago
Listed two hours ago

Member Services Specialist

at Tenacity CX

This is a Full time job

Sydney NSW(Hybrid)
  • Prime Sydney CBD Location
  • Package: $76k
  • 50/50 Hybrid Working (After probation)
  • Prime Sydney CBD Location
  • Package: $76k
  • 50/50 Hybrid Working (After probation)
As a Member Services Specialist, you'll play a key role in supporting one of Australia's fastest‑growing health funds. This is a full‑time, p
As a Member Services Specialist, you'll play a key role in supporting one of Australia's fastest‑growing health funds. This is a full‑time, p
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
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