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This is a featured job

This is a Full time job

Forrestdale, Perth WA
$85,000 per year
  • Build and own the Customer Experience function from the ground up.
  • Lead Service, warranty, onboarding and customer success.
  • Drive real impact in a growing Australian Business.
Own and build EarthLight's Customer Experience function, improving service, systems, onboarding and customer outcomes as we grow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
FeaturedExpiring
Listed two days ago

Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)
  • Flexible Work Arrangements and Work From Home
  • Make your mark at one of ANZ's largest and most complex technology businesses
  • Grow in a flexible, people-first culture with real career development
Leverage AI to transform customer experience - join our CX Technology Consultant team
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
2d ago
Listed twelve days ago
  • Shape better customer experiences through human-centred design.
  • Solve customer problems using research, insight and service design.
  • Partner with diverse teams to deliver meaningful change.
Design better customer journeys and deliver meaningful improvements that make banking simpler for our customers
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
12d ago
Listed nineteen days ago

This is a Part time job

Altona North, Melbourne VIC
Strong OTE: Base + Regular Bonuses + Super + More!
  • 🏎️ Work in Australia's largest online dealership; direct pathway to CX Lead
  • 👀 Monthly phone and wellness allowances, annual bonus, Apple products and more!
  • 🎯 Free on-site parking, regular parties and events, and amazing culture
Looking to 🚀 your career in customer experience & automotive? Help customers love their driveaway experience at Australia's $3.3B AutoTech unicorn!
subClassification: Retail AssistantsRetail Assistants classification: Retail & Consumer Products(Retail & Consumer Products)
19d ago
Listed two days ago

This is a Full time job

Melbourne VIC(Hybrid)
+ super
  • Lead and coach a five-person customer experience team
  • Iconic Aussie DTC brand known for personality and care
  • Central Melbourne offices, hybrid role, with genuine scope to lead
Lead CX for a much-loved, fast-growing direct-to-consumer retail brand. Team of five, hybrid role, Melbourne.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago

This is a Full time job

  • CBD Location
  • Hydrid Working
  • Excellent Benefits
If you're excited by the opportunity to create impactful digital solutions in a forward-thinking organisation, this is for you.
subClassification: Web Development & ProductionWeb Development & Production classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed twenty three days ago

This is a Full time job

Pyrmont, Sydney NSW
competitive salary + bonus
  • Real Estate software for Agency clients.
  • Own CX strategy & processes, leadership of local service delivery team.
  • Hybrid working, sociable team & career paths into Leadership, Solutions & more.
Manage an on-site Customer Support team for Domain's core products. Own CX strategy & process improvements. Career paths into Solutions & more
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d agoExpiring
Listed eight days ago

This is a Full time job

Mermaid Waters, Gold Coast QLD
$77,000 – $85,000 per year
  • Work across online and in-store touchpoints in a cross-functional role.
  • Work closely with an experienced CX Manager.
Handle complex customer matters and support day-to-day CX online and in-store at Fleur Studios, working closely with our CX Manager.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed twenty three days ago

This is a Full time job

Forrestdale, Perth WA
$85,000 per year
  • Build and own the Customer Experience function from the ground up.
  • Lead Service, warranty, onboarding and customer success.
  • Drive real impact in a growing Australian Business.
Own and build EarthLight's Customer Experience function, improving service, systems, onboarding and customer outcomes as we grow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d agoExpiring
Listed nine days ago

This is a Contract/Temp job

Narre Warren, Melbourne VIC(Hybrid)
$ 102,667 - $ 111,908 + Super (based on exp.)
  • Conduct research to uncover customer needs, behaviours and pain points.
  • Create journey maps and insights to influence service improvements.
  • Facilitate workshops and build customer-centric capability across teams.
Build organisational understanding of customer experiences through research, insights & journey mapping to drive customer-centred service improvements
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
9d agoExpiring
Listed five days ago

This is a Contract/Temp job

  • Lead the design of customer experience across OneDigital shared digital products
  • Flexible, supportive work environment with work from home options
  • 12-month fixed term opportunity
The UX Designer is responsible for leading the design of customer experiences across OneDigital's shared digital products
subClassification: Web Development & ProductionWeb Development & Production classification: Information & Communication Technology(Information & Communication Technology)
5d ago
Listed four days ago

This is a Full time job

Wollongong, Wollongong, Illawarra & South Coast NSW
Hourly rate + incentives, penalties and super
  • Permanent positions working on behalf of a Government Client
  • Growth & career progression are a lived reality. Full time and Part-time 30 hrs
  • Located close to locals shops and cafes. Green Bus stop out right out the front.
Be a vital link connecting elderly Australians and their families with essential My Aged Care services, providing compassionate guidance and support.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed one day ago

This is a Full time job

Parramatta, Sydney NSW
$175K- 195K+Super (depending on experience)
  • Lead and shape the entire post-sale operating model for a Saas company
  • Drive implementation quality and support operations across two core managers
  • Must be comfortable being on-site in Parramatta 5 days/week
Lead a high-growth SaaS Client Services org in Parramatta! Scale delivery, empower teams & shape CX as Head of Client Services.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
1d ago
Listed eleven days ago

This is a Contract/Temp job

Brisbane QLD(Hybrid)
Great salary + 14% super & bonus
  • Lead connection with customers insights to influences strategic decisions
  • Apply design thinking to improve member outcomes
  • Flexible work and meaningful career development
Turn member insights into better experiences for 2.4 million Australians. 12-month role due to parental leave. Hybrid workplace!
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
11d ago
Listed eight days ago

This is a Full time job

Perth WA(Hybrid)
  • From supporting customers through service disruptions and financial hardship ...
  • Permanent, full-time opportunity based in Leederville with flexible working o...
  • Salary: $ 115, 561 plus 12% Super & Benefits.
Permanent, full-time opportunity for an Experience Designer within the Customer Experience Business Unit.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
8d agoExpiring
Listed four days ago
  • Join a market leader in the business to business office supplies
  • Lead Salesforce strategy and governance for CX and Sales
  • Foster a collaborative, high-performing and engaged team culture
Drive Salesforce innovation across CX and Sales, leading roadmap planning, solution delivery and continuous platform improvement.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed one day ago
  • Hybrid Brisbane team, AI-curious, dog-friendly studio
  • AI leaders – Shape the future with AI and digital innovation.
  • People-first culture – Inclusive, dog-friendly and built on trust.
Design digital products that matter. Join our Brisbane team on meaningful projects across health, government and education.
subClassification: Management & Change ConsultingManagement & Change Consulting classification: Consulting & Strategy(Consulting & Strategy)
1d ago
Listed twelve days ago

This is a Full time job

Sydney NSW(Hybrid)
$133348.0k - $146945.0k p.a.
  • Ongoing, full time opportunity
  • Clerk Grade 9/10 - $133,348 to $146,945 base pa + super + annual leave loading
  • Sydney location
Design services that make a real difference-shape customer experiences, influence strategy and drive digital innovation across NSW.
subClassification: Engineering - SoftwareEngineering - Software classification: Information & Communication Technology(Information & Communication Technology)
12d agoExpiring
Listed seventeen days ago

This is a Full time job

Glebe, Sydney NSW(Hybrid)
$115k – $125k Base + Super + Salary Packaging
  • Full time & Permanent
  • Increase your take home pay with our salary packaging!
  • Excellent work flexibility - home/office balance
If you're passionate about using data and insights to improve customer experiences and help shape a high-performing team we'd love to hear from you.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
17d ago
Listed eight days ago

This is a Part time job

Springfield, Brisbane QLD
Base + super + incentives + penalties
  • Part-Time roster Mon-Fri between 8am-8pm (20-36hrs p/wk) | Currently NO weekends
  • Rewarding & motivating culture | Permanent position | Career Development
  • Central Springfield location - close to transport, shopping & food options
Provide expert assistance & exceptional customer service via inbound & outbound calls during phone interactions to support our government client.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nineteen days ago
  • We're building something worth being part of, come along for the journey
  • Help shape the future of Member Experience at Revo Fitness
  • Competitive salary, flexible working, and an Employee Benefits Program
At Revo, we're building something worth being part of. Come shape the member experiences behind it.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed eleven days ago
  • Optimise leading contact centre technology
  • Hybrid work with great employee benefits
  • Turn data into better customer experiences
Optimise contact centre technology, deliver operational insights and drive continuous improvement in a collaborative hybrid role.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed eight days ago
  • Shape the digital experience of a national recruitment program
  • Exposure to large-scale digital transformation projects
  • Contribute to the continuous improvement of our public-facing digital ecosystem
Manage and improve ADF Careers' public-facing digital channels to enhance the online experience for potential Defence candidates.
subClassification: Digital & Search MarketingDigital & Search Marketing classification: Marketing & Communications(Marketing & Communications)
8d ago
Listed one day ago

This is a Part time job

Maroochydore, Sunshine Coast QLD
Base + super + incentives + penalties
  • Part-ime roster Mon-Fri between 8am-8pm (20-36hrs p/wk) | No weekends!
  • Permanent role | Free undercover parking | Rewarding & motivating environment
  • Central Maroochydore CBD location - close to transport, shopping & cafe options
Provide expert assistance & exceptional customer service via inbound & outbound calls during phone interactions to support our government client.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed three days ago
  • Work with an incredible team
  • Hybrid WFH/WFO work week
  • Generous Product Allowances and Discounts
Join Boody in this exciting new opportunity!
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed two days ago

This is a Full time job

Springfield, Brisbane QLD
Base + super + incentives + penalties
  • Full Time roster Mon-Fri between 8am-8pm | NO weekends!
  • Rewarding & motivating culture | Permanent position | Career Development
  • Central Springfield location - close to transport, shopping & food options
Provide expert assistance & exceptional customer service via inbound & outbound calls during phone interactions to support our government client.
subClassification: Retail AssistantsRetail Assistants classification: Retail & Consumer Products(Retail & Consumer Products)
2d ago
Listed four days ago

This is a Contract/Temp job

Fortitude Valley, Brisbane QLD(Hybrid)
No contractor fees / two pay runs per week
Design ICT service strategies, operating models, and transition roadmaps. Ensure digital services are operationally ready for BAU transition.
subClassification: ArchitectureArchitecture classification: Design & Architecture(Design & Architecture)
4d ago
Listed twelve days ago
  • Lead in a 24/7 contact centre backed by dedicated QA, Training & WFM experts.
  • Hourly rate + Award penalty rates for non-core, overnight & weekend shifts
  • Central location - close to public transport, laneways, shopping & food options
Seeking Team Leaders with Hardship/Collections experience to join our 24/7 Telco Hardship contact centre. Starts 2 Oct 2026.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
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