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This is a featured job

Workforce Planning Lead

at 13cabs

This is a Full time job

Mount Waverley, Melbourne VIC(Hybrid)
  • Shape high‑performing CX teams through smart workforce planning and optimisati
  • Turn data into decisions, driving resourcing across calls, digital and dispatch
  • Partner with leaders to deliver industry‑leading contact centre performance.
  • Shape high‑performing CX teams through smart workforce planning and optimisati
  • Turn data into decisions, driving resourcing across calls, digital and dispatch
  • Partner with leaders to deliver industry‑leading contact centre performance.
Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.
Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Workforce Planning and Performance Lead

at Compare Club

This is a Full time job

Melbourne VIC(Hybrid)
  • High-impact operational leadership role
  • Hybrid working arrangements
  • Play a key part in ensuring workforce strategy
  • High-impact operational leadership role
  • Hybrid working arrangements
  • Play a key part in ensuring workforce strategy
Step into a high impact leadership role where you'll steer the workforce strategy and operational pulse of one of Australia's fastest-growing company
Step into a high impact leadership role where you'll steer the workforce strategy and operational pulse of one of Australia's fastest-growing company
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eight days ago

Manager, Workforce Optimisation & Insights

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape how data drives decisions across a high-performing division
  • Lead workforce planning and insights with real visibility and impact
  • Influence senior leaders and see your work translate into operational outcomes
  • Shape how data drives decisions across a high-performing division
  • Lead workforce planning and insights with real visibility and impact
  • Influence senior leaders and see your work translate into operational outcomes
Shape how we deliver for members by turning workforce data into decisions that improve forecasting, capacity planning and performance outcomes.
Shape how we deliver for members by turning workforce data into decisions that improve forecasting, capacity planning and performance outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed eight days ago

Workforce Optimisation Specialist

at Australian Retirement Trust

This is a Full time job

Brisbane QLD(Hybrid)
Base +14% Super
  • You'll get 14 super as standard, to help your future come alive.
  • Build a career to be proud of through excellent train
  • Balance your work between WFH and in-person days
  • You'll get 14 super as standard, to help your future come alive.
  • Build a career to be proud of through excellent train
  • Balance your work between WFH and in-person days
Drive workforce optimisation strategy, forecasting and planning to improve efficiency, performance, and operational excellence.
Drive workforce optimisation strategy, forecasting and planning to improve efficiency, performance, and operational excellence.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
8d ago
8d ago
Listed three days ago

Workforce Planning Analyst (12-month FTC)

at Defence Health

This is a Full time job

Melbourne VIC(Hybrid)
  • Purpose-driven not-for-profit organisation
  • Evolving, member centric and energetic company with strong values
  • Hybrid and Flexible Work Arrangements
  • Purpose-driven not-for-profit organisation
  • Evolving, member centric and energetic company with strong values
  • Hybrid and Flexible Work Arrangements
exciting opportunity to support contact centre ops through effective workforce planning, forecasting, scheduling, and real-time operational management
exciting opportunity to support contact centre ops through effective workforce planning, forecasting, scheduling, and real-time operational management
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
3d ago
3d ago
Listed six days ago

Operational Workforce Planning Analyst

at Virgin Australia

This is a Full time job

Brisbane QLD(Hybrid)
  • Shape smarter workforce decisions
  • Turn data into action
  • Enjoy standout benefits and flexibility!
  • Shape smarter workforce decisions
  • Turn data into action
  • Enjoy standout benefits and flexibility!
You will be responsible for the short to long-term planning for Flight and Cabin Crew across our network.
You will be responsible for the short to long-term planning for Flight and Cabin Crew across our network.
subClassification: AirlinesAirlines
classification: Hospitality & Tourism(Hospitality & Tourism)
6d ago
6d ago
Listed two days ago

Workforce Planning Lead

at 13cabs

This is a Full time job

Mount Waverley, Melbourne VIC(Hybrid)
  • Shape high‑performing CX teams through smart workforce planning and optimisati
  • Turn data into decisions, driving resourcing across calls, digital and dispatch
  • Partner with leaders to deliver industry‑leading contact centre performance.
  • Shape high‑performing CX teams through smart workforce planning and optimisati
  • Turn data into decisions, driving resourcing across calls, digital and dispatch
  • Partner with leaders to deliver industry‑leading contact centre performance.
Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.
Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed six days ago

Workforce Planning and Performance Lead

at Compare Club

This is a Full time job

Melbourne VIC(Hybrid)
  • High-impact operational leadership role
  • Hybrid working arrangements
  • Play a key part in ensuring workforce strategy
  • High-impact operational leadership role
  • Hybrid working arrangements
  • Play a key part in ensuring workforce strategy
Step into a high impact leadership role where you'll steer the workforce strategy and operational pulse of one of Australia's fastest-growing company
Step into a high impact leadership role where you'll steer the workforce strategy and operational pulse of one of Australia's fastest-growing company
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed six days ago

Workforce Planning Specialist

at Ignite
Be an early applicant

This is a Full time job

Canberra ACT(Hybrid)
Competitive
  • Shape future workforce strategy and operating models
  • Hybrid flexibility, strategic leadership, high-impact projects
  • Lead workforce planning with senior stakeholder engagement
  • Shape future workforce strategy and operating models
  • Hybrid flexibility, strategic leadership, high-impact projects
  • Lead workforce planning with senior stakeholder engagement
You will support workforce strategy development, scenario modelling, and organisational planning aligned to long-term priorities.
You will support workforce strategy development, scenario modelling, and organisational planning aligned to long-term priorities.
subClassification: Government - FederalGovernment - Federal
classification: Government & Defence(Government & Defence)
6d ago
6d ago
Listed three days ago

Head of Workforce and Mobility

at Bolton Clarke

This is a Full time job

Sydney NSW(Hybrid)
  • National Leadership role in Residential Aged Care based in St Leonards
  • Hybrid work arrangements | Permanent full time opportunity
  • Generous salary packaging - up to $18,550 per annum tax free
  • National Leadership role in Residential Aged Care based in St Leonards
  • Hybrid work arrangements | Permanent full time opportunity
  • Generous salary packaging - up to $18,550 per annum tax free
Join us in leading workforce excellence in Residential Aged Care
Join us in leading workforce excellence in Residential Aged Care
subClassification: Recruitment - InternalRecruitment - Internal
classification: Human Resources & Recruitment(Human Resources & Recruitment)
3d ago
3d ago
Listed fifty one minutes ago

Workforce Insights Lead

at Public Skills Australia
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
Annual salary of $123786 plus 15.4% super
  • hybrid working conditions - minimum 3 days in the office
  • end of trip facilities including gym and bike storage
  • training and development opportunities
  • hybrid working conditions - minimum 3 days in the office
  • end of trip facilities including gym and bike storage
  • training and development opportunities
Lead role leading a team in preparation of workforce reports for public safety organisations while working with vital stakeholders.
Lead role leading a team in preparation of workforce reports for public safety organisations while working with vital stakeholders.
subClassification: OtherOther
classification: Government & Defence(Government & Defence)
51m ago
51m ago
Listed seventeen hours ago

Workforce Management Planning/Forecast Analyst (Scheduler)

at Teachers Mutual Bank
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
  • Barangaroo location
  • Hybrid and Flexible working
  • One extra RDO each month!
  • Barangaroo location
  • Hybrid and Flexible working
  • One extra RDO each month!
Forecast workload, develop staffing plans and produce schedules that balance customer demand at SLAs
Forecast workload, develop staffing plans and produce schedules that balance customer demand at SLAs
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
17h ago
17h ago
Listed two days ago

Senior Workforce Planner

at EML Group
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
  • Build and manage workforce forecasts to support operational and staffing needs
  • Analyse data on workload, productivity and attrition to guide planning decisions
  • Work with leaders to identify risks and improve workforce planning accuracy
  • Build and manage workforce forecasts to support operational and staffing needs
  • Analyse data on workload, productivity and attrition to guide planning decisions
  • Work with leaders to identify risks and improve workforce planning accuracy
Use your skills in workforce planning and analytics to deliver insights, forecast staffing needs, and support smarter business decisions.
Use your skills in workforce planning and analytics to deliver insights, forecast staffing needs, and support smarter business decisions.
subClassification: Organisational DevelopmentOrganisational Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
2d ago
2d ago
Listed nineteen hours ago

Workforce Management Manager

at Teachers Mutual Bank
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
  • Hybrid and flexible working
  • We've won World's Most Ethical Companies award and are B-Corp certified
  • Barangaroo location
  • Hybrid and flexible working
  • We've won World's Most Ethical Companies award and are B-Corp certified
  • Barangaroo location
Drive the Workforce Planning for our contact centre
Drive the Workforce Planning for our contact centre
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
19h ago
Listed twenty nine days ago

Executive Director - Strategic Workforce Planning & Organisational Design

at Synergy Group Australia Pty Ltd

This is a Full time job

Canberra ACT(Hybrid)
$200,000 to $220,000 per annum
  • Lead strategic workforce planning & org design engagements
  • Turn workforce data into clear, executive-ready decisions
  • Grow the practice & lead high-performing consulting teams
  • Lead strategic workforce planning & org design engagements
  • Turn workforce data into clear, executive-ready decisions
  • Grow the practice & lead high-performing consulting teams
Lead enterprise workforce strategy and organisation design to help public sector leaders plan, structure and mobilise future‑ready workforces.
Lead enterprise workforce strategy and organisation design to help public sector leaders plan, structure and mobilise future‑ready workforces.
subClassification: Organisational DevelopmentOrganisational Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
29d ago•Expiring
29d ago•Expiring
Listed eighteen hours ago

Workforce Planning Real Time Analyst

at Teachers Mutual Bank
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
  • Barangaroo location
  • Hybrid and flexible working
  • Extra Rostered Day Off every month
  • Barangaroo location
  • Hybrid and flexible working
  • Extra Rostered Day Off every month
Support the scheduling and monitoring of staffing levels in our contact centre and ensure adherence to SLAs
Support the scheduling and monitoring of staffing levels in our contact centre and ensure adherence to SLAs
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
18h ago
18h ago
Listed ten days ago

Senior Workforce Management Analyst

at Atlas Partners | Accountancy & Finance Specialists

This is a Full time job

Collingwood, Melbourne VIC(Hybrid)
Up to $110,000 + super
  • $100-110k + 5% STI | Flex to $120k | Hybrid | 1-round interview
  • Newly created role - built around strong business growth
  • UKG system ownership
  • $100-110k + 5% STI | Flex to $120k | Hybrid | 1-round interview
  • Newly created role - built around strong business growth
  • UKG system ownership
Senior WFM role — UKG ownership, major growth story, hybrid. $100-110k + 5% STI
Senior WFM role — UKG ownership, major growth story, hybrid. $100-110k + 5% STI
Recruited byShawny Smith
subClassification: PayrollPayroll
classification: Accounting(Accounting)
10d ago
10d ago
Listed fourteen days ago

Workforce Capability Lead

at University of the Sunshine Coast – UniSC

This is a Full time job

Sippy Downs, Sunshine Coast QLD(Hybrid)
$118,986 - $134,756 + 17% super and 36.25 hrs p.w.
  • Translate the Strategic Workforce Plan into practical, coordinated initiatives
  • Senior specialist leadership role, focused on enterprise outcomes
  • 36.25 hour work week, high performing team, extra week off between Xmas and NYs
  • Translate the Strategic Workforce Plan into practical, coordinated initiatives
  • Senior specialist leadership role, focused on enterprise outcomes
  • 36.25 hour work week, high performing team, extra week off between Xmas and NYs
Leads implementation of UniSC’s workforce planning framework across divisions to support future workforce capability and planning.
Leads implementation of UniSC’s workforce planning framework across divisions to support future workforce capability and planning.
subClassification: Organisational DevelopmentOrganisational Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
14d ago
14d ago
Listed two days ago

Senior Supply Chain Analyst

at Private Advertiser

This is a Full time job

Mascot, Sydney NSW(Hybrid)
Fantastic opportunity to take the lead in driving supply chain optimisation and strategic improvement initiatives.
Fantastic opportunity to take the lead in driving supply chain optimisation and strategic improvement initiatives.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
2d ago
2d ago
Listed fifteen days ago

Functional Analyst – Rostering, Time & Attendance

at CGI

This is a Full time job

Brisbane QLD(Hybrid)
  • Work-Life Balance
  • Hybrid & Flexible Work Model
  • Employee Ownership & Recognition
  • Work-Life Balance
  • Hybrid & Flexible Work Model
  • Employee Ownership & Recognition
Hands-on Functional Analyst to implement and configure a complex rostering and workforce management solution in a major public sector program.
Hands-on Functional Analyst to implement and configure a complex rostering and workforce management solution in a major public sector program.
subClassification: Ambulance/ParamedicsAmbulance/Paramedics
classification: Healthcare & Medical(Healthcare & Medical)
15d ago
15d ago
Listed three days ago

Workforce Operations Lead

at Anglicare SQ

This is a Full time job

Brisbane QLD(Hybrid)
  • NFP Salary Packaging - Less Tax, More $$$
  • Modern Offices in Eight Mile Plains and Fortitude Valley
  • 2 Days Work from Home & Flexible Working Environment
  • NFP Salary Packaging - Less Tax, More $$$
  • Modern Offices in Eight Mile Plains and Fortitude Valley
  • 2 Days Work from Home & Flexible Working Environment
Join one of QLD's most trusted Not for Profits and know your role is making a real difference
Join one of QLD's most trusted Not for Profits and know your role is making a real difference
subClassification: OtherOther
classification: Human Resources & Recruitment(Human Resources & Recruitment)
3d ago
3d ago
Listed twenty seven days ago

Workforce Planning Lead

at A2B Australia

This is a Full time job

Melbourne VIC(Hybrid)
  • Build high‑performing CX teams through smart workforce planning.
  • Turn data into decisions, driving resourcing across calls, digital and dispatch
  • Partner with leaders to deliver industry‑leading contact centre performance.
  • Build high‑performing CX teams through smart workforce planning.
  • Turn data into decisions, driving resourcing across calls, digital and dispatch
  • Partner with leaders to deliver industry‑leading contact centre performance.
Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.
Workforce Management leader driving data‑led forecasting, rostering and resourcing to optimise contact centre performance and CX.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed six days ago

Implementation Consultant – Workforce Management (Hybrid role in any AU State)

at Group Elephant Australia Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Work with a globally recongised leader in HR, Payroll and WFM Solutions
  • Enjoy strong career growth opportunities and flexible work options
  • A collaborative & growing team & gain exposure to complex Dayforce WFM projects
  • Work with a globally recongised leader in HR, Payroll and WFM Solutions
  • Enjoy strong career growth opportunities and flexible work options
  • A collaborative & growing team & gain exposure to complex Dayforce WFM projects
This is an exciting opportunity for a Consultant to combine technical configuration expertise with client-facing problem-solving in our growing team
This is an exciting opportunity for a Consultant to combine technical configuration expertise with client-facing problem-solving in our growing team
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed three days ago

People Systems Specialist (Workday)

at Ramsay Health Care

This is a Full time job

Brisbane QLD(Hybrid)
  • Australia’s largest private health care provider
  • Flexible work options + 24/7 Employee Assistance Program for you and your family
  • Exclusive Ramsay Rewards discounts at 100+ retailers
  • Australia’s largest private health care provider
  • Flexible work options + 24/7 Employee Assistance Program for you and your family
  • Exclusive Ramsay Rewards discounts at 100+ retailers
Ramsay Health Care is hiring a People Systems Specialist to optimize recruitment systems.
Ramsay Health Care is hiring a People Systems Specialist to optimize recruitment systems.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed seventeen hours ago

Head of HR Business Partnering

at The Next Step

This is a Full time job

Melbourne VIC(Hybrid)
  • High impact role, driving engagement and operational excellence.
  • Melbourne CBD + hybrid working.
  • Permanent position | $180K base + super.
  • High impact role, driving engagement and operational excellence.
  • Melbourne CBD + hybrid working.
  • Permanent position | $180K base + super.
Exciting time to join this high performing organisation, as they continue to grow. Add value through strategic and commercial HR leadership.
Exciting time to join this high performing organisation, as they continue to grow. Add value through strategic and commercial HR leadership.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
17h ago
17h ago
Listed nineteen hours ago

Finance Business Analyst

at Eureka Group Holdings

This is a Full time job

Brisbane QLD(Hybrid)
$110,000 - $130,000p/a + Super
  • Join a growing ASX-listed organisation with national expansion
  • High-impact role influencing strategy and business decisions
  • Help reimagine seniors living through meaningful, purpose-led work
  • Join a growing ASX-listed organisation with national expansion
  • High-impact role influencing strategy and business decisions
  • Help reimagine seniors living through meaningful, purpose-led work
Turn data into decisions in a high-impact Finance Business Analyst role with a growing ASX-listed seniors living organisation.
Turn data into decisions in a high-impact Finance Business Analyst role with a growing ASX-listed seniors living organisation.
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management
classification: Real Estate & Property(Real Estate & Property)
19h ago
19h ago
Listed three days ago

Senior Business Analyst

at Device Technologies Australia Pty Ltd

This is a Full time job

Belrose, Sydney NSW(Hybrid)
  • Be part of a dynamic, supportive, and team-orientated culture
  • An opportunity to work across multiple brands in a rapidly growing business
  • Excellent salary package and benefits
  • Be part of a dynamic, supportive, and team-orientated culture
  • An opportunity to work across multiple brands in a rapidly growing business
  • Excellent salary package and benefits
We are looking for a Senior Business Analyst with Supply Chain and/or Fast-Moving Consumer Goods (FMCG) experience for a role based in Belrose.
We are looking for a Senior Business Analyst with Supply Chain and/or Fast-Moving Consumer Goods (FMCG) experience for a role based in Belrose.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed twenty three hours ago

Human Resources Manager

at u&u. Recruitment Partners

This is a Full time job

Heidelberg, Melbourne VIC(Hybrid)
  • Key HR leadership role, as part of the site leadership team
  • Report into a highly regarded GM of HR
  • Hybrid working options
  • Key HR leadership role, as part of the site leadership team
  • Report into a highly regarded GM of HR
  • Hybrid working options
We are partnering with a well-known national organisation who provide critical services to the community
We are partnering with a well-known national organisation who provide critical services to the community
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
23h ago
23h ago
Listed sixteen days ago

Senior Finance Labour Analytics Manager

at Michael Page

This is a Full time job

Melbourne VIC(Hybrid)
$180,000 - $200,000 package
- Drive the future of workforce productivity at scale - Shape executive decisions with insights that genuinely move the dial - Perm role, WFH flex
- Drive the future of workforce productivity at scale - Shape executive decisions with insights that genuinely move the dial - Perm role, WFH flex
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Accounting(Accounting)
16d ago
16d ago
Listed eight days ago

Workforce Planning Manager

at Toyota Finance Australia

This is a Full time job

Scoresby, Melbourne VIC(Hybrid)
  • Scoresby, Victoria
  • Operations
  • Hybrid
  • Scoresby, Victoria
  • Operations
  • Hybrid
Operations Environment
Operations Environment
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
8d ago
8d ago
Listed twenty three hours ago

Manager Digital Products - team 2

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$149739.0k - $173174.0k p.a.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
23h ago
23h ago
Listed one day ago

Payroll Manager - $150k - $160k + Super + Bonus

at Reo Group

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)
$150k - $160k p.a. + Bonus + Super
  • Global pharmaceutical business; multinational footprint across US, EU & APAC
  • $150k - $160k + Super + Bonus + Free Onsite Parking
  • Hybrid role (3 days office, 2 WFH); Lead a small team; Exposure to Dayforce
  • Global pharmaceutical business; multinational footprint across US, EU & APAC
  • $150k - $160k + Super + Bonus + Free Onsite Parking
  • Hybrid role (3 days office, 2 WFH); Lead a small team; Exposure to Dayforce
Global pharma leader seeks experienced Payroll Manager | Team leadership | Hybrid work | Free onsite parking | Manage payroll for 1,000 employees
Global pharma leader seeks experienced Payroll Manager | Team leadership | Hybrid work | Free onsite parking | Manage payroll for 1,000 employees
subClassification: PayrollPayroll
classification: Accounting(Accounting)
1d ago
1d ago
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