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This is a featured job

Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

This is a Full time job

Adelaide SA(Hybrid)
$100,000 – $110,000 per year
  • Permanent full-time position with a highly competitive pay and benefits package
  • Collaborate with a professional and supportive team
  • Work from home on 2 prescribed days a week, with 3 days in the office (Adelaide)
A rare opportunity to join the team and make a difference. Excellent pay and benefits package on offer.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

This is a Full time job

Adelaide SA(Hybrid)
$100,000 – $110,000 per year
  • Permanent full-time position with a highly competitive pay and benefits package
  • Collaborate with a professional and supportive team
  • Work from home on 2 prescribed days a week, with 3 days in the office (Adelaide)
A rare opportunity to join the team and make a difference. Excellent pay and benefits package on offer.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
Featured
Listed eight days ago

Complaints Resolution and Project Officer (Conciliation)

at NSW Ombudsman

This is a Full time job

Sydney NSW(Hybrid)
$116,981 – $129,492 per year
  • Work life balance with a 35-hour work week
  • Close to public transport - office is adjacent to Town Hall Train Station
  • Great team environment and culture
Make a difference by resolving complex issues and improving outcomes.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
8d ago•Expiring
Listed one day ago

External Dispute Resolution Specialist

at Latitude Financial Services

This is a Full time job

Melbourne VIC(Hybrid)
  • Join a supportive manager and team
  • We participate in multiple better giving programme with charity partners
  • Five weeks annual leave with our Take5 program
Ready for your next challenge? Own complex AFCA matters, drive fair outcomes and help shape better customer experiences at Latitude
subClassification: OtherOther classification: Banking & Financial Services(Banking & Financial Services)
1d ago
Listed eighteen hours ago

Customer Resolution Consultant

at Talenza

This is a Full time job

Brisbane QLD
$650 - $800 p.d.
Our client in Financial Services is looking for a Customer Resolutions Consultant to join them on an initial 3 months day rate contract.
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
18h ago
Listed ten days ago

Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

This is a Full time job

Adelaide SA(Hybrid)
$100,000 – $110,000 per year
  • Permanent full-time position with a highly competitive pay and benefits package
  • Collaborate with a professional and supportive team
  • Work from home on 2 prescribed days a week, with 3 days in the office (Adelaide)
A rare opportunity to join the team and make a difference. Excellent pay and benefits package on offer.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed ten days ago

Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

This is a Full time job

Adelaide SA(Hybrid)
$100,000 – $110,000 per year
  • Permanent full-time position with a highly competitive pay and benefits package
  • Collaborate with a professional and supportive team
  • Work from home on 2 prescribed days a week, with 3 days in the office (Adelaide)
A rare opportunity to join the team and make a difference. Excellent pay and benefits package on offer.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
10d ago
Listed thirteen days ago

Customer Resolutions Specialist

at Freedom

This is a Full time job

North Ryde, Sydney NSW(Hybrid)
  • Opportunities to learn and build valuable experience within a well-known brand
  • Certified Great Place to Work 2025 and Retail Employer of the Year Winner
  • Great working environment and collaborative team
This is an opportunity to join a supportive and dynamic environment
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed five hours ago

Customer Relations Case Manager - Dispute Resolution

at Rinnai Australia
Be an early applicant

This is a Full time job

Braeside, Melbourne VIC
  • Global Leader in HVAC & Hot Water products
  • Great team culture and hybrid work environment
  • Professional development opportunity
We are seeking a Customer Relations Case Manager - Dispute Resolution to join our Customer Experience team and investigate complex customer complaints
subClassification: Sales - InboundSales - Inbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
Listed four days ago

Principal Dispute Resolution Coordinator

at Department of Justice

This is a Full time job

South Brisbane, Brisbane QLD
$119.802 to $127,941 per annum
  • Yearly Salary - $119.802 to $127,941 Fortnightly - $4,592.00 - $4,904.00
  • 4 weeks annual leave, flexible work arrangements and superannuation
The Principal Dispute Resolution Coordinator supervises a skilled and dynamic team of Dispute Resolution Coordinators
subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)
4d ago
Listed one day ago

Integrity and Resolution Officer

at University of Canberra

This is a Full time job

Canberra ACT(Hybrid)
UC 8, $116,009 pa - $129,394 pa + 17% Super
  • We are values driven and prioritise equity, diversity, inclusion, and access
  • Apply policy and compliance to complex student matters
  • Continuing opportunity with 17% super
Support fair student outcomes by applying your policy, governance and compliance expertise in a rewarding continuing role at UC.
subClassification: Student ServicesStudent Services classification: Education & Training(Education & Training)
1d ago
Listed six days ago

Service Officer (Complaints Resolution)

at Energy and Water Ombudsman (Victoria)

This is a Full time job

Melbourne VIC(Hybrid)
  • Are you a customer service superstar with call centre and complaints experience?
  • Do you thrive on variety and bring calm under pressure?
  • Do you want to join a dynamic and supportive team?
Meaningful customer service work helping Victorian consumers resolve energy and water complaints through fair, independent dispute resolution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed four days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited

This is a Full time job

Sydney NSW(Hybrid)
Competitive Salary + Progression Opportunities
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
4d ago
Listed six days ago

Complaints Officer - Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Join a growing aged care provider where your impact is seen and valued
Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.
subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)
6d ago
Listed twenty one hours ago

Mediation and Conciliation Officer

at Queensland Building and Construction Commission (QBCC)

This is a Full time job

Brisbane QLD
Plus 17.5% leave loading and 12.75% superannuation
  • Make an impact by guiding fair, practical outcomes every day.
  • Bring people together and resolve complex building disputes
  • Positive workplace culture built on respect, diversity, inclusion and belonging
Own complex building dispute cases, bring people together and drive fair, practical outcomes every day.
subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)
21h ago
Listed three days ago

Senior Customer Resolutions Specialist

at AIA Australia Limited
Be an early applicant

This is a Full time job

Sydney Olympic Park, Sydney NSW(Hybrid)
Great benefits + flexible working arrangements
  • Join a progressive company, operating in 18 markets across Asia-Pacific
  • Recharge days, Vitality membership, opportunities to advance your career
  • Hybrid work – WFH 2 days per week
Want to join a high performing team that feels like a family? To make a difference we need people who are different. Is that you?
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
3d ago
Listed three days ago

Complaints & IDR Officer

at BizCover

This is a Full time job

Sydney NSW(Hybrid)
  • Secure role - permanent, full-time, Sydney preferred
  • Modern team - A Risk & Compliance function that embraces data, technology and AI
  • Work with the best - trusted contact for leading insurer partners IN Australia
BizCover is looking for a Complaints & Compliance Specialist to own our dispute resolution process and help us deliver fair, timely outcomes
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
3d ago
Listed one day ago

Case Manager

at Auto & General
Be an early applicant

This is a Full time job

Toowong, Brisbane QLD
  • Make real impact resolving disputes fairly while protecting customer interests!
  • Grow your expertise with mentorship in a high-integrity, collaborative culture!
  • Competitive rewards, recognition, and professional development opportunities!
Manage customer disputes with integrity in our External Dispute Resolution team. Investigate, resolve fairly, and build strong relationships.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twelve days ago

Dispute Resolution Operations Lead

at AGL

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
  • Progress your career within Australia's leading energy company
  • Excellent employee benefits including discounted energy plans
  • Permanent Position | Melbourne Hybrid Office
Lead AGL's Dispute Resolution team! Drive strategy, coach high performers, tackle complex cases, and shape better outcomes for customers.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed four days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
Competitive Salary + Progression Opportunities
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals classification: Legal(Legal)
4d ago
Listed thirteen days ago

Coordinator, Complaint Resolution

at The University of Western Australia

This is a Full time job

Crawley, Perth WA
$104,243 - $115,661 p.a. plus 17% superannuation.
  • Full-time appointment on an ongoing basis.
  • Access professional development opportunities within a collaborative environment
  • Join a team committed to delivering a world-class student experience.
Join a values-driven organisation committed to student wellbeing, inclusion and delivering a world-class student experience.
subClassification: Student ServicesStudent Services classification: Education & Training(Education & Training)
13d ago•Expiring
Listed thirteen days ago

Customer Resolutions Lead

at Liberty Financial

This is a Full time job

Melbourne VIC
Customer Resolution Lead
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed six days ago

Customer Resolutions Insights Analyst

at Bendigo Bank

This is a Full time job

Melbourne VIC(Hybrid)
From 110000 to 127000 AUD per year
  • Draft high-calibre Board papers and executive reports from customer data.
  • Translate complex complaint insights into strategic storytelling narratives.
  • Drive enterprise-wide change by advocating for continuous improvement.
Transform customer data into polished Board papers and drive enterprise-wide continuous improvement in this hybrid Customer Resolutions role.
subClassification: Banking - BusinessBanking - Business classification: Banking & Financial Services(Banking & Financial Services)
6d ago
Listed twenty days ago

Internal Dispute Resolution Specialist

at Volkswagen Financial Services Australia Pty Limited

This is a Full time job

Chullora, Sydney NSW(Hybrid)
  • Opportunity to work in a global organisation
  • Hybrid Way of Working – Flexibility
  • Supportive and collaborative workplace culture
We are looking for an experienced IDR specialist, responsible for managing and resolving customer complaints in compliance with regulatory requirement
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed ten days ago

Dispute Resolution Specialist

at QBE

This is a Full time job

Sydney NSW(Hybrid)
  • Hybrid role, flexible working available.
  • Permanent full time opportunity
Make fair, evidence-based decisions on disputes and improve outcomes for customers. Be part of a high-performing, collaborative team.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
10d ago
Listed four days ago

Incident Resolution Analyst

at Apex Superannuation (Australia) Pty Ltd
Be an early applicant

This is a Full time job

Wollongong, Wollongong, Illawarra & South Coast NSW
  • Great opportunity with a leading global financial services firm
  • CBD location
  • RG 146 and a deep understanding of the superannuation administration processes
Responsible for managing superannuation administration incidents, including validation, remediation, root cause analysis and reporting actions.
subClassification: SuperannuationSuperannuation classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago
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