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Experienced in complaints, escalations and customer service. Strong problem solver with excellent communication and resolution skills.
Featured
This is a featured job
This is a Full time job
Geelong, South West Coast VIC(Hybrid)
$102,747.00 per annum + 12% superannuation
- $102,747.00 per annum + 12% superannuation
- Full-time, fixed-term until 30 June 2027
- Wadawurrung / Geelong based role (hybrid - 3 days a week in office)
Come and join a progressive and rewarding organisation that supports our Victorian community
Featured•Expiring
Listed nine days ago
This is a Contract/Temp job
Perth WA
Competitive salary including 13.5% super
- Resolve complex complaints and deliver fair customer outcomes
- Investigate issues and provide clear, timely resolutions
- Drive service improvements through complaint insights and trends
Resolve complex complaints, influence outcomes and enhance customer experiences through fair, timely and professional resolutions.
9d ago•Expiring
Listed nine days ago
This is a Contract/Temp job
Sydney NSW(Hybrid)
-
- Full-time, 12-month fixed-term contract opportunity with the potential to become
- Flexible hybrid working environment (3 days working from home)
- Grow your skills with comprehensive training and development
12-month Early Resolution Officer role at EWON, handling complaints, assessing jurisdiction and delivering fair customer outcomes.
9d ago
Listed eight days ago
This is a Contract/Temp job
North Sydney, Sydney NSW(Hybrid)
$40 - $45 p.h. + Super
- Hybrid Working
- Join a tier 1 insurer
- Natural progression up from a Claims role
Join a Tier 1 Insurer in a hybrid contract that starts ASAP and goes till April 30th (with chance of extension)
8d ago
Listed twenty hours ago
This is a Full time job
- Join an iconic Australian brand with 58+ years of success
- Drive performance, own accountability and keep raising the bar.
- Be in a team that values great people, great work, and great customer service
Be the voice of Wynstan! Solve customer issues, handle complaints and turn challenging situations into positive customer experiences.
20h ago
Listed seventeen days ago
This is a Full time job
Sydney NSW(Hybrid)
-
- Full-time, permanent opportunity
- High-performing, respected organisation in Sydney CBD
- Flexible hybrid working environment (3 days working from home)
Full-time permanent leadership role at EWON, leading Early Resolution teams to deliver fair, timely and effective complaint outcomes.
17d ago
Listed fourteen days ago
This is a Full time job
Sydney NSW(Hybrid)
- Permanent opportunity
- Sydney CBD location with Hybrid working available
- An inspiring environment that encourages development and celebrates success.
Exciting opportunity to join our Complaints Resolution Team as a Complaint Resolution Manager supporting with both IDR and EDR complaints!
14d ago
Listed nineteen hours ago
- Join a respected superannuation organisation with a supportive team culture
- Permanent opportunity offering stability, flexibility and career growth
- Manage complex complaints and disputes that genuinely impact member outcomes
An opportunity to join a leading superannuation fund to recruit a Dispute Case Manager to join their complaints and dispute resolution team
19h ago
Listed eight days ago
- Dispute Resolution Officer
- Ideally from Travel Claims Experience
- Multiple Roles
Come and Join Allianz Partners as Dispute Resolution Officer - Travel Claims
8d ago
Listed ten days ago
This is a Contract/Temp job
Experienced in complaints, escalations and customer service. Strong problem solver with excellent communication and resolution skills.
10d ago
Listed fourteen days ago
- 40% work from home.
- Discounted ING Health Insurance.
- An additional Rest Day to support your wellbeing.
Manage complex AFCA disputes and scam complaints, delivering fair customer outcomes while shaping business improvement.
14d ago
Listed seventeen days ago
- Full-time, permanent opportunity
- Flexible hybrid working environment (3 days working from home)
- High-performing, respected organisation in Sydney CBD
Full-time permanent leadership role at EWON, managing complex complaints, coaching staff and improving dispute resolution outcomes.
17d ago
Listed ten days ago
- Modern King Street office with great facilities & close to public transport
- Enjoy real career growth with training, support and clear pathways forward
- Boost your take-home pay with employee benefits and novated leasing
Investigate complex aged care complaints, uncover the facts, and make a real difference for older Australians through fair, evidence-based outcomes.
10d ago
Listed one day ago
This is a Full time job
Dandenong, Melbourne VIC(Hybrid)
plus 12% superannuation
- Location Dandenong, Warragul, Morwell, Sale or Bairnsdale
- Full time Ongoing
- PTA 5 $116,655pa plus 12% superannuation
Join CFA as a Regional Resolution Support Partner, using your conflict resolution and people skills to strengthen inclusive, high-performing teams.
1d ago
Listed two days ago
This is a Full time job
Docklands, Melbourne VIC(Hybrid)
Salary + Bonus + Discounts on Insurance Products
- Hybrid role, flexible working available.
- Permanent full time opportunity
- Flexible on location
Make fair, evidence-based decisions on disputes and improve outcomes for customers. Be part of a high-performing, collaborative team.
2d ago
Listed four days ago
This is a Full time job
Geelong, South West Coast VIC(Hybrid)
$102,747.00 per annum + 12% superannuation
- $102,747.00 per annum + 12% superannuation
- Full-time, fixed-term until 30 June 2027
- Wadawurrung / Geelong based role (hybrid - 3 days a week in office)
Come and join a progressive and rewarding organisation that supports our Victorian community
4d ago•Expiring
Listed twenty two hours ago
This is a Contract/Temp job
Sydney NSW(Hybrid)
$100,000 - $110,000
- Sydney CBD / Hybrid Working Arrangements
- Financial Services Industry Exp. Preferred
- Immediate Start / Three Month Contract
A leading high-growth Australian company looking for a compliance analyst to join their external dispute resolution team

Recruited byAshling Purcell
22h ago
Listed two days ago
This is a Full time job
Parramatta, Sydney NSW(Hybrid)
Salary + Bonus + Discounts on Insurance Products
- Hybrid role, flexible working available.
- Permanent full time opportunity
- Flexible on location
Make fair, evidence-based decisions on disputes and improve outcomes for customers. Be part of a high-performing, collaborative team.
2d ago
Listed nine minutes ago
This is a Full time job
Shape our community’s experience of the ‘City’ by turning questions into solutions and conversations into great customer outcomes.
9m ago
Listed seven days ago
This is a Full time job
Melbourne VIC(Hybrid)
$38 - $40 p.h. + plus superannuation
Seeking an experienced Insurance Complaints Officer for a 6-month Melbourne CBD hybrid role ($40/hr + super). Investigate & resolve insurance queries
7d ago
Listed fifteen days ago
- Dispute Resolution Specialist - Must have strong Claims Insurance
- Join our Home and Easy Living - Home Claims
- Multiple Opportunities
Multiple Opportunities for Dispute Resolution Specialist - Home Claims
15d ago
Listed twenty seven days ago
This is a Full time job
Brisbane QLD(Hybrid)
- Critical Compliance & Regulatory Influence:
- High-Impact Leadership & Development
- Culture of Inclusion & Impact
Lead, coach, and empower a dedicated team across Correction, Internal Dispute Resolution (IDR), and External Dispute Resolution (EDR)
27d ago•Expiring
Listed seventeen days ago
This is a Contract/Temp job
- Opportunities to develop your skillset and accelerate your career with Tesla!
- Work in a collaborative team environment with like-minded individuals
- Competitive Pay including Tesla Stock, Commission, and great benefits
Resolve high-level customer escalations and complaints with fairness and strategic foresight. Join Tesla team today!
17d ago
Listed one day ago
This is a Full time job
- Work on complex investigations matters and support regulatory oversight
- Develop skills in investigations, intelligence analysis and risk assessment
- Collaborative and supportive team environment
Allygroup is looking for APS5 and APS6 Investigations Officers to join the regulatory team within a government agency.
1d ago
Listed twenty four days ago
This is a Full time job
Melbourne VIC(Hybrid)
$39 - $40 p.h. + plus superannuation
Resolve general insurance claims. Conduct ADR & investigations. $40/hr + Super. Melb CBD. 6-8 wks in office, then hybrid (3 days in office)
24d ago•Expiring
Listed twenty eight days ago
Dispute Resolution Specialist - Financial Difficulty
28d ago•Expiring
Listed seven days ago
This is a Full time job
Sydney NSW(Hybrid)
Competitive Salary + Bens + STI Incentive
- Make independent review decisions to help achieve fair outcomes
- Practically apply your claims, legal, medical and dispute resolution experience
- Join a respected team with opportunities to grow and develop
Utilise your excellent written and verbal communication skills, empathy and attention to detail. Sydney, Canberra, Newcastle or Brisbane
7d ago
Listed two days ago
This is a Contract/Temp job
Melbourne VIC(Hybrid)
$99,734 – $111,701PA + 15.4% Superannuation
- AEC - Full Time Non-Ongoing
- Genuine Flexibility and Wellbeing
- Contact Alana on 0491 217 603
Senior Compliance and Investigations Officers for the AEC's Regulatory Division.

Recruited byAlana Hofman
2d ago
Listed three days ago
This is a Full time job
Melbourne VIC(Hybrid)
- Be part of a new approach to dispute resolution.  
- Permanent, Full-Time opportunity
- Hybrid working model, Melbourne CBD office location
The Building and Plumbing Commission (BPC) is seeking a Dispute Resolution Officer - Plumbing to help resolve domestic building disputes that matter.
3d ago
Listed twenty seven days ago
This is a Contract/Temp job
Melbourne VIC(Hybrid)
$38 - $40 p.h. + plus superannuation
6 month contract - Complaints handling - $40 per hour plus super
27d ago•Expiring
Listed ten days ago
Initial 6-Month Fixed Term Complaints Manager Opportunity with Leading Mobility Solutions Organisation
10d ago
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