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This is a featured job

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

External Dispute Resolution Consultant

at HomeStart
Be an early applicant

This is a Full time job

Adelaide SA(Hybrid)
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed one hour ago

Member Resolutions Officer - Administration

at AustralianSuper
Be an early applicant

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • 12-month opportunity
  • Hybrid working arrangements
  • Superannuation experience essential
  • 12-month opportunity
  • Hybrid working arrangements
  • Superannuation experience essential
Help resolve member complaints fairly and effectively, delivering better outcomes and experiences at Australia's largest super fund.
Help resolve member complaints fairly and effectively, delivering better outcomes and experiences at Australia's largest super fund.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
1h ago
1h ago
Listed six days ago

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed one day ago

Manager, Triage and Resolution

at Office of the Health Ombudsman

This is a Part time job

Brisbane QLD
  • Manage the efficient and effective delivery and coordination of a team
  • Oversee the team’s efficient management
  • Oversee the efficient management and triaging of health service complaints
  • Manage the efficient and effective delivery and coordination of a team
  • Oversee the team’s efficient management
  • Oversee the efficient management and triaging of health service complaints
The Manager, Triage and Resolution is responsible for the co-ordination and management of the Triage and Resolution Team
The Manager, Triage and Resolution is responsible for the co-ordination and management of the Triage and Resolution Team
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one hour ago

External Dispute Resolution Consultant

at HomeStart
Be an early applicant

This is a Full time job

Adelaide SA(Hybrid)
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1h ago
1h ago
Listed fourteen days ago

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Enjoy real career growth with training, support and clear pathways forward
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Enjoy real career growth with training, support and clear pathways forward
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed six days ago

Resolution Specialist

at Australian Retirement Trust

This is a Full time job

Sydney NSW(Hybrid)
Base +14% Super
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH in person days
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH in person days
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members.
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
6d ago
6d ago
Listed ten days ago

Resolutions Specialist

at Australian Retirement Trust

This is a Full time job

Melbourne VIC(Hybrid)
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career with purpose and impact
  • Enjoy WFH flexibility or work from our purpose-built Hubs
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career with purpose and impact
  • Enjoy WFH flexibility or work from our purpose-built Hubs
Take hold of a monster opportunity and join our External Dispute Resolutions Team as a Resolutions Specialist.
Take hold of a monster opportunity and join our External Dispute Resolutions Team as a Resolutions Specialist.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
10d ago
10d ago
Listed five days ago

Internal Dispute Resolution Specialist

at Infinity Group Australia Pty Ltd

This is a Full time job

Norwest, Sydney NSW
Negotiable, based on experience
  • End‑to‑end ownership of internal dispute and complaint matters
  • Opportunity to influence fair outcomes and build client trust
  • First‑class onboarding in Gold Coast to set you up for success from day one
  • End‑to‑end ownership of internal dispute and complaint matters
  • Opportunity to influence fair outcomes and build client trust
  • First‑class onboarding in Gold Coast to set you up for success from day one
Internal Dispute Resolution role handling complex disputes with care, accountability and a strong focus on fairness and trust.
Internal Dispute Resolution role handling complex disputes with care, accountability and a strong focus on fairness and trust.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed twelve days ago

Senior Resolutions Specialist (External Dispute Resolution)

at Australian Retirement Trust

This is a Full time job

Melbourne VIC(Hybrid)
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of
  • Balance your work between in-person days and working from home
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of
  • Balance your work between in-person days and working from home
Take hold of a monster opportunity and join our External Dispute Resolutions Team as a Senior Resolutions Specialist.?
Take hold of a monster opportunity and join our External Dispute Resolutions Team as a Senior Resolutions Specialist.?
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
12d ago
12d ago
Listed seven days ago

Insurance Dispute Resolutions Officer

at MAYDAY Recruitment

This is a Full time job

Sydney NSW(Hybrid)
$80,000 - $100,000 plus super
Managing complaints end-to-end while ensuring compliance with regulatory standards and internal frameworks.
Managing complaints end-to-end while ensuring compliance with regulatory standards and internal frameworks.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
7d ago
7d ago
Listed fourteen days ago

Client Remediation Team Lead (Customer Resolution)

at Trilogy Care Pty Ltd
Be an early applicant

This is a Full time job

Brisbane QLD
  • Build and lead a brand-new function from the ground up
  • Modern King Street office with great facilities & close to public transport
  • Strong autonomy with influence across the business
  • Build and lead a brand-new function from the ground up
  • Modern King Street office with great facilities & close to public transport
  • Strong autonomy with influence across the business
Lead client remediation end-to-end, manage investigations, coach your team, & drive quality outcomes through accountability & continuous improvement.
Lead client remediation end-to-end, manage investigations, coach your team, & drive quality outcomes through accountability & continuous improvement.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed one day ago

Customer Experience, Resolution & Insight Executive

at ALPHA HR

This is a Full time job

Melbourne VIC(Hybrid)
$65,000 - $70,000
- high growth role - supportive environment - work-life balance
- high growth role - supportive environment - work-life balance
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed one day ago

Investigations Team Manager

at Energy and Water Ombudsman (Victoria)

This is a Full time job

Melbourne VIC(Hybrid)
  • Are you a people leader with problem-solving and developing people skills?
  • Do you thrive on leading teams to achieve impactful outcomes?
  • Are you ready to apply your analytical skills to drive fair resolutions?
  • Are you a people leader with problem-solving and developing people skills?
  • Do you thrive on leading teams to achieve impactful outcomes?
  • Are you ready to apply your analytical skills to drive fair resolutions?
We are looking for an experienced people leader with dispute resolution expertise to join our extraordinary and close-knit team.
We are looking for an experienced people leader with dispute resolution expertise to join our extraordinary and close-knit team.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
1d ago
1d ago
Listed twenty nine minutes ago

Ombudsman - Investments & Advice

at Australian Financial Complaints Authority Limited
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
Join AFCA as an Ombudsman in Investments and Advice, resolving complex disputes and influencing financial practices.
Join AFCA as an Ombudsman in Investments and Advice, resolving complex disputes and influencing financial practices.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
29m ago
29m ago
Listed twenty nine minutes ago

Ombudsman - Investments & Advice

at Australian Financial Complaints Authority Limited
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
Join AFCA as an Ombudsman in Investments and Advice, resolving complex disputes and influencing financial practices.
Join AFCA as an Ombudsman in Investments and Advice, resolving complex disputes and influencing financial practices.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
29m ago
29m ago
Listed five days ago

Customer Complaints and Resolution Officer

at Department of Transport and Major Infrastructure

This is a Full time job

Innaloo, Perth WA
$86,439 – $92,795 per year
  • Impactful government role
  • Flexible work & strong benefits
  • Career growth opportunities
  • Impactful government role
  • Flexible work & strong benefits
  • Career growth opportunities
Resolve complex customer complaints, manage escalations, and support towing regulation governance while delivering high-quality service and advice.
Resolve complex customer complaints, manage escalations, and support towing regulation governance while delivering high-quality service and advice.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
5d ago
5d ago
Listed six days ago

Resolution Specialist

at Australian Retirement Trust

This is a Full time job

Brisbane QLD(Hybrid)
Base +14% Super
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH and in person days
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH and in person days
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
6d ago
6d ago
Listed twenty days ago

Customer Resolutions Consultant

at Acquire Recruitment Solutions

This is a Full time job

Melbourne VIC
$90,000 + superannuation
  • High-impact role resolving customer enquiries in a high performing team
  • Strong growth with opportunity to step into leadership
  • Box Hill location with parking + close to public transport
  • High-impact role resolving customer enquiries in a high performing team
  • Strong growth with opportunity to step into leadership
  • Box Hill location with parking + close to public transport
Two roles available | High-volume environment | Fast-growing renewable energy company | Box Hill location
Two roles available | High-volume environment | Fast-growing renewable energy company | Box Hill location
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed thirteen days ago

Member and Incident Resolution Specialist

at Aware Super

This is a Contract/Temp job

Melbourne VIC(Hybrid)
attractive salary package
  • Join one of Australia's leading superfunds
  • Enjoy Wellbeing days off, Tech & Health reimbursements and other benefits
  • Contribute to Aware Super's Member First Strategy
  • Join one of Australia's leading superfunds
  • Enjoy Wellbeing days off, Tech & Health reimbursements and other benefits
  • Contribute to Aware Super's Member First Strategy
Work closely with Member Solutions, Risk & Compliance, Continuous Improvement and Complaints teams to support our members in this exciting role.
Work closely with Member Solutions, Risk & Compliance, Continuous Improvement and Complaints teams to support our members in this exciting role.
subClassification: SuperannuationSuperannuation
classification: Insurance & Superannuation(Insurance & Superannuation)
13d ago
13d ago
Listed two days ago

Dispute Resolution Specialist - 6 month Fixed Term Contract

at CHU Underwriting Agencies Pty Ltd

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Hybrid flexible working - work from home to suit your lifestyle and commitments
  • Join us and discover a diverse workplace where purpose and people come first
  • Exceptionally warm and welcoming workplace culture with professional development
  • Hybrid flexible working - work from home to suit your lifestyle and commitments
  • Join us and discover a diverse workplace where purpose and people come first
  • Exceptionally warm and welcoming workplace culture with professional development
Join CHU as a Dispute Resolution Specialist on a 6-month fixed term contract. Apply your IDR expertise today!
Join CHU as a Dispute Resolution Specialist on a 6-month fixed term contract. Apply your IDR expertise today!
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
2d ago
2d ago
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