Complaints Jobs (with Salaries)

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Manager, Complaints

at Resources Safety and Health Queensland

This is a Full time job

Full-time AO8 opportunity
Flexible work options
Improve complaints outcomes across QLD resources sector

We are looking for someone to shape how complaints are managed at RSHQ - lead improvements, strengthen accountability and drive better outcomes.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)

Featured

This is a featured job

Complaints Officer | Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD

Own complex investigations that improve aged care across Australia.
Modern King Street office with great facilities & close to public transport
Fun, inclusive culture with regular social events and team celebrations

Join a fast-growing aged care leader investigating regulator-referred complaints and delivering fair, evidence-based outcomes.

subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)

Featured

Listed six days ago

Complaints Resolution Officer (Part Time Contractor)

at Australasia Pacific Play Therapy Association

This is a Contract/Temp job

Sydney NSW(Remote)

$60 per hour

Independent contractor managing APPTA complaints fairly and impartially through assessment, resolution, conciliation and investigation.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed four days ago

Manager, Complaints

at Resources Safety and Health Queensland

This is a Full time job

Brisbane QLD

Full-time AO8 opportunity
Flexible work options
Improve complaints outcomes across QLD resources sector

We are looking for someone to shape how complaints are managed at RSHQ - lead improvements, strengthen accountability and drive better outcomes.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)

4d ago

Listed eight days ago

Feedback and Complaints Lead

at Anglicare WA

This is a Part time job

East Perth, Perth WA

$123,123 per annum (pro rata) + 12% Super + SP

Join a values driven, life friendly organisation
Part-time permanent contract (0.8 FTE) opportunity
123,123 per annum (pro rata) + 12% Super + Salary Packaging

Provide strategic leadership for feedback and complaints, strengthening governance, accountability, and continuous improvement.

subClassification: ManagementManagement classification: Community Services & Development(Community Services & Development)

8d ago

Listed thirteen days ago

Complaints Officer | Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD

Own complex investigations that improve aged care across Australia.
Modern King Street office with great facilities & close to public transport
Fun, inclusive culture with regular social events and team celebrations

Join a fast-growing aged care leader investigating regulator-referred complaints and delivering fair, evidence-based outcomes.

subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)

13d ago

Listed four days ago

Internal Dispute Resolution Case Manager - hybrid/remote

at Commonwealth Superannuation Corporation (CSC)

This is a Full time job

Sydney NSW(Remote)

2 positions available
Hybrid/remote working arrangements
Join a friendly and positive team who are professional, supportive and caring

Join CSC as an IDR Case Manager, resolving complex complaints, improving processes and delivering fair outcomes.

subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)

4d ago•Expiring

Listed four days ago

Customer Resolutions Officer

at Acquire Recruitment Solutions

This is a Full time job

Melbourne VIC

$80,000 + Super

Work for a fast-growing renewable energy business
Great team culture with regular social events
Play a key role in improving customer outcomes

Customer Resolutions Officer | $80K + Super | Manage complaints, escalations & difficult conversations with a fast-growing renewable energy business.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed eleven days ago

Complaints Manager

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)

Lead a team of Complaint Specialists and play a key role in delivering fair customer outcomes

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

11d ago

Listed fourteen days ago

Senior Complaints Adviser, Legal & Governance

at Victorian Department of Health

This is a Full time job

Melbourne VIC(Hybrid)

$116,413 - $140,849 Plus Superannuation

Career Growth Opportunities
Join Victoria's Public Sector
Easily accessible office via public transport

The role provides secondary consultation to staff in the department regarding responding to complaints

subClassification: Generalists - In-houseGeneralists - In-house classification: Legal(Legal)

14d ago

Listed fourteen days ago

Manager, Integrity and Complaints

at Victorian Department of Health

This is a Full time job

Melbourne VIC(Hybrid)

$142,790 - $191,084 Plus Superannuation

Join Victoria's Public Sector
Easily Accessible Office via Public Transport
Career Growth Opportunities

The role leads a centralised intake and triage model for integrity disclosures, complaints and concerns

subClassification: Generalists - In-houseGeneralists - In-house classification: Legal(Legal)

14d ago

Listed four days ago

Complaints Specialist - Banking

at Randstad - Finance & Accounting

This is a Contract/Temp job

Melbourne VIC(Hybrid)

$39 - $40 p.h. + plus superannuation

6 month contract Melbourne CBD banking role: investigate complex disputes. $40/hr + super, hybrid.

subClassification: OtherOther classification: Banking & Financial Services(Banking & Financial Services)

4d ago

Listed twelve days ago

Complaints Manager

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)

Lead a team of Complaint Specialists and play a key role in delivering fair customer outcomes

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

12d ago

Listed eighteen days ago

Internal Dispute Resolution Representative

at Pioneer Credit Ltd

This is a Full time job

Perth WA

Build valuable experience in a highly regulated industry.
Work closely with leaders across risk, compliance and operations.
Work in a role that combines investigation, analysis and strategy.

Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

18d ago

Listed six days ago

Complaints Specialist

at Brighte Capital Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)

Sustainability focus | High impact role
Great team, buzzing culture and office vibe!
Free lunch on Tuesday | 2 days WFH

When something goes wrong for a customer, it lands with us. We own complaints end-to-end - from first contact to final resolution.

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

6d ago

Listed twenty two days ago

Investigations Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)

Full-time, 12-month fixed-term contract opportunity with the potential to become
Investigate and resolve complex energy and water complaints
Flexible hybrid working environment (3 days working from home)

Investigate complex energy and water complaints in a flexible hybrid role with EWON. Full-time, 12-month contract with potential to become permanent.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)

22d ago

Listed twenty two days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

Private Health Insurance
Permanent role
Parramatta location & hybrid working environment

Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)

22d ago

Listed ten days ago

Complaints & Resolution Specialist

at MUFG Retirement Solutions

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Resolve complex complaints and drive meaningful customer outcomes
Influence process improvements that enhance customer experiences
Join a global business with strong career growth and flexibility

Investigate and resolve escalated customer complaints while delivering exceptional service outcomes across a range of stakeholders.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed fourteen days ago

Early Resolution Officer

at Talent

This is a Contract/Temp job

Melbourne VIC

Up to $50 p.h.

Join a leading Victorian regulator
Law, regulatory or complaints experience preferred
Resolve complex complaints and enquiries

Join a respected Victorian regulator assessing complex complaints and delivering fair outcomes in a high-volume case management role

subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)

14d ago

Listed seven days ago

Principal Investigations Officer

at Public Sector People

This is a Contract/Temp job

Brisbane QLD

Attractive pay rates from $87 p/h + 12% Super (

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation classification: Government & Defence(Government & Defence)

7d ago

Listed one day ago

Head of Quality & Knowledge

at Energy and Water Ombudsman (Victoria)

This is a Full time job

Melbourne VIC(Hybrid)

Are you an experienced leader in quality assurance, complaints or case review?
Do you thrive on improving quality, consistency and consumer outcomes?
Ready to use your expertise to drive quality and consistency in complaints?

Lead EWOV’s Quality & Knowledge function, overseeing quality assurance, reviews and escalations to support fair, consistent complaint handling.

subClassification: OtherOther classification: Community Services & Development(Community Services & Development)

1d ago

Listed twenty seven days ago

Complaints & IDR Officer

at BizCover

This is a Full time job

Sydney NSW(Hybrid)

Join a growing company that truly offers career progression opportunities.
Join an energetic, supportive and rewarding workplace
This role offers flexibility, either 100% remote or work from anywhere in AU

BizCover is looking for a Complaints Handling & Internal Dispute Resolution Officer to join our Compliance team.

subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)

27d ago•Expiring

Listed twenty eight days ago

Complaints Assessment And Adminsitration Officer

at TLH Recruitment

This is a Contract/Temp job

Parramatta, Sydney NSW

$54.43 per hour + Super

Local Council
$54.43 per hour + Super
Contribute to fairness, accountability and better public administration

Assess complex complaints, conduct research, prepare reports and support fair, confidential and effective complaint resolution across Council.

subClassification: PA, EA & SecretarialPA, EA & Secretarial classification: Administration & Office Support(Administration & Office Support)

28d ago•Expiring

Listed twenty eight days ago

Complaints Assessment Officer

at Ashdown People

This is a Contract/Temp job

Auburn, Sydney NSW

54.43 ph + Super

Full time, starting 7th of August for a local Government, initial 8-week contract, in Auburn.

subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)

28d ago•Expiring

Listed four days ago

Infringement Review Officer

at City of Melbourne

This is a Full time job

Melbourne VIC

$73,324 – $85,003 per year

Fantastic Permanent Opportunity

subClassification: Government - LocalGovernment - Local classification: Government & Defence(Government & Defence)

4d ago•Expiring

Listed twelve days ago

Senior Quality Specialist (Complaints)

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)

Play a key role in enhancing the quality and consistency of complaint handling across the Platforms business

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

12d ago

Listed twenty seven days ago

Customer Resolutions Officer

at Charterhouse

This is a Contract/Temp job

Melbourne VIC(Hybrid)

Customer Resolutions/Complaints Officer | 12-month contract | Melbourne CBD | $44.96/hr + super | Complaint handling experience essential.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago•Expiring

Listed fourteen days ago