Refine by location
Read More

Related searches

Modify my search
This is a featured job

Customer Resolution Consultant (Dispute Resolution)

at Angle Auto Finance

This is a Full time job

Sydney NSW(Hybrid)
  • Hybrid working environment - WFH/Office
  • Birthday Leave, Wellness Leave and Volunteer Leave
  • Work from our centrally located CBD offices
Responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of customers.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
Featured•Expiring
This is a featured job

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed one day ago

Dispute Resolution Specialist

at QBE

This is a Full time job

Sydney NSW(Hybrid)
Competitive salary + bonus + benefits
  • Hybrid role, flexible working available.
  • Permanent full time opportunity
  • Flexible on location
Make fair, evidence-based decisions on disputes and improve outcomes for customers. Be part of a high-performing, collaborative team.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
Listed four days ago

Internal Dispute Resolution Case Manager - hybrid/remote

at Commonwealth Superannuation Corporation (CSC)

This is a Full time job

Sydney NSW(Remote)
  • 2 positions available
  • Hybrid/remote working arrangements
  • Join a friendly and positive team who are professional, supportive and caring
Join CSC as an IDR Case Manager, resolving complex complaints, improving processes and delivering fair outcomes.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago•Expiring
Listed four days ago

Customer Resolutions Officer

at Acquire Recruitment Solutions

This is a Full time job

Melbourne VIC
$80,000 + Super
  • Work for a fast-growing renewable energy business
  • Great team culture with regular social events
  • Play a key role in improving customer outcomes
Customer Resolutions Officer | $80K + Super | Manage complaints, escalations & difficult conversations with a fast-growing renewable energy business.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed four days ago

Complaints Specialist - Banking

at Randstad - Finance & Accounting

This is a Contract/Temp job

Melbourne VIC(Hybrid)
$39 - $40 p.h. + plus superannuation
6 month contract Melbourne CBD banking role: investigate complex disputes. $40/hr + super, hybrid.
subClassification: OtherOther classification: Banking & Financial Services(Banking & Financial Services)
4d ago
Listed eighteen days ago

Internal Dispute Resolution Representative

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Build valuable experience in a highly regulated industry.
  • Work closely with leaders across risk, compliance and operations.
  • Work in a role that combines investigation, analysis and strategy.
Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
18d ago
Listed eighteen days ago

Investigator (Dispute Resolution)

at Energy and Water Ombudsman (Victoria)

This is a Full time job

Melbourne VIC(Hybrid)
  • Are you passionate about dispute resolution, investigating and making decisions?
  • Do you enjoy delivering fair, evidence-based outcomes for consumers?
  • Are you ready to build your expertise, and thrive in a supportive team?
We're looking for people with experience in dispute resolution, investigations, ombudsman or case management to join our Water and Energy Retail teams
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
18d ago
Listed twenty days ago

Dispute Resolutions Specialist

at Real Time

This is a Contract/Temp job

Melbourne VIC(Remote)
$105k Base + Super + Leave + Laptop (FTC)
  • 📍 100% Remote Work - Anywhere in Australia
  • Be the final escalation point for complex AFCA & EDR cases
  • Initial 12-Month Contract
Join customer ops for a beloved aussie-founded BNPL leader trusted by millions of users & merchants across the globe!!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed twenty days ago

Dispute Resolution Officer

at EML Group

This is a Full time job

Adelaide SA(Hybrid)
Competitive Salary & Great Benefits
  • Hybrid Work & RDO's and 9-day Fortnights
  • Represent EML and resolve meaningful disputes
  • Receive full training in a collaborative and supportive environment
Make a real impact helping injured workers while building a career in dispute resolution with full training and support.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
20d ago
Listed twelve days ago

External Dispute Resolution Specialist

at Suncorp

This is a Full time job

Brisbane QLD(Hybrid)
  • Manage complex AFCA complaints and influence fair outcomes
  • Permanent role with flexible hybrid work options
  • Join a purpose-led team focused on customer trust and fairness
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight & commercial acumen come together.
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
12d ago
Listed twenty two days ago

Investigations Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Full-time, 12-month fixed-term contract opportunity with the potential to become
  • Investigate and resolve complex energy and water complaints
  • Flexible hybrid working environment (3 days working from home)
Investigate complex energy and water complaints in a flexible hybrid role with EWON. Full-time, 12-month contract with potential to become permanent.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
22d ago
Listed twenty days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed twelve days ago

External Dispute Resolution Specialist

at Suncorp

This is a Full time job

Sydney NSW(Hybrid)
  • Manage complex AFCA complaints and influence fair outcomes
  • Permanent role with flexible hybrid work options
  • Join a purpose-led team focused on customer trust and fairness
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight & commercial acumen come together.
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
12d ago
Listed twenty days ago

Dispute Resolution Specialist

at SALT SEARCH PTY LTD

This is a Contract/Temp job

Melbourne VIC(Hybrid)
$400 - $460 p.d.
  • Influence customer fairness
  • High‑impact casework
  • Own dispute lifecycle
Specialist role managing complex disputes, preparing IDR/EDR responses and ensuring fair, compliant customer outcomes.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed twenty nine days ago

Customer Resolution Consultant (Dispute Resolution)

at Angle Auto Finance

This is a Full time job

Sydney NSW(Hybrid)
  • Hybrid working environment - WFH/Office
  • Birthday Leave, Wellness Leave and Volunteer Leave
  • Work from our centrally located CBD offices
Responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of customers.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
29d ago•Expiring
Listed seven days ago

Senior Dispute Resolution Specialist - Investment and Advice - Fixed Term

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Be the Welcoming Face of Fairness
  • Hybrid working environment
  • Thrive in a fast-paced, high-volume work environment.
Join AFCA as a Senior Dispute Resolution Specialist for a 24-month project, focusing on financial fairness.
subClassification: Corporate Finance & Investment BankingCorporate Finance & Investment Banking classification: Banking & Financial Services(Banking & Financial Services)
7d ago
Listed thirteen days ago

Early Resolution Officer

at Talent

This is a Contract/Temp job

Melbourne VIC
Up to $50 p.h.
  • Join a leading Victorian regulator
  • Law, regulatory or complaints experience preferred
  • Resolve complex complaints and enquiries
Join a respected Victorian regulator assessing complex complaints and delivering fair outcomes in a high-volume case management role
subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)
13d ago
Listed twenty days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited

This is a Full time job

South Brisbane, Brisbane QLD(Hybrid)
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed twenty days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited
Be an early applicant

This is a Full time job

South Brisbane, Brisbane QLD(Hybrid)
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals classification: Legal(Legal)
20d ago
Listed nineteen days ago

Dispute Resolutions Specialist - Global Payments Platform

at SALT SEARCH PTY LTD

This is a Contract/Temp job

Sydney NSW(Hybrid)
$100k - $107k p.a. + Super
  • Full paid leave entitlements | Potential to extend or convert to permanent
  • Exposure to regulatory and dispute resolution matters in a leading fintech
  • High-autonomy role within a supportive and collaborative team.
Salt Search has partnered with a leading global fintech payments company to recruit 2 candidates to join a growing complaints and resolutions team
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty two days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed eighteen days ago

Claims Dispute Resolution Technical Lead

at NTI Ltd

This is a Full time job

Sydney NSW(Hybrid)
Competitive salary & generous incentive scheme
  • Lead complex IDR and EDR matters that have notable customer & business impact
  • Influence dispute outcomes & strengthen complaint management capability
  • Generous annual incentive scheme, attractive salary package & more!
Are you a dispute resolution professional who enjoys resolving complex complaints, influencing outcomes, & delivering fair customer-centric decisions?
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
18d ago
Listed one day ago

Dispute Resolution Officer

at EML Group
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
Aa a Dispute Resolution officer you will pro-actively assist in the management and, where possible, early resolution of disputes, ensuring positive...
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
1d ago
Listed six days ago

Complaints Specialist

at Brighte Capital Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
  • Sustainability focus | High impact role
  • Great team, buzzing culture and office vibe!
  • Free lunch on Tuesday | 2 days WFH
When something goes wrong for a customer, it lands with us. We own complaints end-to-end - from first contact to final resolution.
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
6d ago
Listed ten days ago

Complaints & Resolution Specialist

at MUFG Retirement Solutions

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
  • Resolve complex complaints and drive meaningful customer outcomes
  • Influence process improvements that enhance customer experiences
  • Join a global business with strong career growth and flexibility
Investigate and resolve escalated customer complaints while delivering exceptional service outcomes across a range of stakeholders.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed seven days ago

Senior Dispute Resolution Specialist - Investment and Advice - Fixed Term

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Be the Welcoming Face of Fairness
  • Hybrid working environment
  • Exciting project-based role within our Investments and Advice team
Join AFCA as a Senior Dispute Resolution Specialist for a 24-month project, focusing on financial fairness.
subClassification: Corporate Finance & Investment BankingCorporate Finance & Investment Banking classification: Banking & Financial Services(Banking & Financial Services)
7d ago
Listed twenty three hours ago

Head of Quality & Knowledge

at Energy and Water Ombudsman (Victoria)

This is a Full time job

Melbourne VIC(Hybrid)
  • Are you an experienced leader in quality assurance, complaints or case review?
  • Do you thrive on improving quality, consistency and consumer outcomes?
  • Ready to use your expertise to drive quality and consistency in complaints?
Lead EWOV’s Quality & Knowledge function, overseeing quality assurance, reviews and escalations to support fair, consistent complaint handling.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
23h ago
Listed eleven days ago

Legal Counsel - Dispute Resolution

at Charterhouse

This is a Full time job

Sydney NSW(Hybrid)
$110,000 - $130,000
  • $110k-$130k incl super | Hybrid working | Sydney CBD
  • Apply your legal skills in a commercial in-house environment
  • Flexible hours, genuine work-life balance and supportive team
Join a specialist in-house disputes team within an established Financial Services organisation managing AFCA, consumer credit and regulatory matters.
Recruited byJanine Cloete
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
11d ago
Listed twenty one days ago

Senior Customer Service Rep

at SALT SEARCH PTY LTD

This is a Contract/Temp job

Melbourne VIC(Hybrid)
Up to $460 p.d. + Hybrid Working
  • Senior Customer Service Rep
  • Fintech Company
  • $400 - $460 per day
Senior Customer Service Rep Melbourne - Hybrid 12 month contract Fintech Company Day Rate: $400 - $460
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed eight days ago

Senior Member Resolutions Officer - Administration

at AustralianSuper

This is a Full time job

Melbourne VIC(Hybrid)
  • Make a difference. Drive outcomes that impact millions of Australians.
  • Join a fast paced and growing team with a global reach
  • Flexible and inclusive work environment for all
Investigate and resolve complex member complaints while driving continuous improvement and better member outcomes.
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
8d ago
Modify my search
How relevant are your results?

Receive new jobs for this search by email

Return to search results
Modify my search

Select a job

Display details here