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This is a featured job
  • Salary packaging options (up to $18,550 TAX FREE each FB year)
  • Additional PAID leave days (up to 6 per year *pro-rata)
  • Ongoing Professional Development
Use your Family Dispute Resolution expertise to help families navigate separation with a child-focused approach.
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services classification: Community Services & Development(Community Services & Development)
Featured
This is a featured job
  • Hybrid working environment - WFH/Office
  • Birthday Leave, Wellness Leave and Volunteer Leave
  • Work from our centrally located CBD offices
Responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of customers.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
FeaturedExpiring
Listed one day ago

This is a Full time job

Sydney NSW(Hybrid)
Competitive salary + bonus + benefits
  • Hybrid role, flexible working available.
  • Permanent full time opportunity
  • Flexible on location
Make fair, evidence-based decisions on disputes and improve outcomes for customers. Be part of a high-performing, collaborative team.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
Listed nine hours ago

This is a Full time job

Traralgon, West Gippsland & Latrobe Valley VIC
$101k-$109k per annum + salary packaging
  • Make an impact and support clients to achieve positive outcomes
  • Professional development and career progression
  • Full-time ongoing role, based in Regional Victoria
This is an exciting opportunity for a motivated, experienced Family Dispute Resolution Practitioner at Regional Victoria to join RAV.
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services classification: Community Services & Development(Community Services & Development)
9h ago
Listed one day ago
  • Established not-for-profit organisation with 100 years of trusted expertise
  • Winner of the Xref Engage 2025 Best Workplace Awards for 3 surveys in a row
  • Join a purpose-driven organisation supporting community wellbeing
Deliver high-quality, child-focused interventions to support families navigating the challenges of post-separation conflict.
subClassification: Family LawFamily Law classification: Legal(Legal)
1d ago
Listed one day ago
  • Established not-for-profit organisation with 100 years of trusted expertise
  • Winner of the Xref Engage 2025 Best Workplace Awards for 3 surveys in a row
  • Join a purpose-driven organisation supporting community wellbeing
Deliver high-quality, child-focused interventions to support families navigating the challenges of post-separation conflict.
subClassification: Family LawFamily Law classification: Legal(Legal)
1d ago
Listed four days ago
  • 2 positions available
  • Hybrid/remote working arrangements
  • Join a friendly and positive team who are professional, supportive and caring
Join CSC as an IDR Case Manager, resolving complex complaints, improving processes and delivering fair outcomes.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
4d agoExpiring
Listed twelve days ago
  • Manage complex AFCA complaints and influence fair outcomes
  • Permanent role with flexible hybrid work options
  • Join a purpose-led team focused on customer trust and fairness
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight & commercial acumen come together.
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
12d ago
Listed twenty days ago

This is a Full time job

Adelaide SA(Hybrid)
Competitive Salary & Great Benefits
  • Hybrid Work & RDO's and 9-day Fortnights
  • Represent EML and resolve meaningful disputes
  • Receive full training in a collaborative and supportive environment
Make a real impact helping injured workers while building a career in dispute resolution with full training and support.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
20d ago
Listed three days ago
  • Salary packaging options (up to $18,550 TAX FREE each FB year)
  • Additional PAID leave days (up to 6 per year *pro-rata)
  • Ongoing Professional Development
Use your Family Dispute Resolution expertise to help families navigate separation with a child-focused approach.
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services classification: Community Services & Development(Community Services & Development)
3d ago
Listed one day ago

Be an early applicant

This is a Full time job

Aa a Dispute Resolution officer you will pro-actively assist in the management and, where possible, early resolution of disputes, ensuring positive...
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
1d ago
Listed twelve days ago

This is a Full time job

Sydney NSW(Hybrid)
$110,000 - $130,000
  • $110k-$130k incl super | Hybrid working | Sydney CBD
  • Apply your legal skills in a commercial in-house environment
  • Flexible hours, genuine work-life balance and supportive team
Join a specialist in-house disputes team within an established Financial Services organisation managing AFCA, consumer credit and regulatory matters.
Recruited byJanine Cloete
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
12d ago
Listed twelve days ago
  • Manage complex AFCA complaints and influence fair outcomes
  • Permanent role with flexible hybrid work options
  • Join a purpose-led team focused on customer trust and fairness
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight & commercial acumen come together.
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
12d ago
Listed eleven days ago
  • Resolve complex complaints and drive meaningful customer outcomes
  • Influence process improvements that enhance customer experiences
  • Join a global business with strong career growth and flexibility
Investigate and resolve escalated customer complaints while delivering exceptional service outcomes across a range of stakeholders.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed six days ago
We are looking for passionate Investigator/Conciliators to become a vital part of our Investigation and Conciliation Service team. You will be...
subClassification: Government - FederalGovernment - Federal classification: Government & Defence(Government & Defence)
6d ago
Listed nineteen days ago
  • Build valuable experience in a highly regulated industry.
  • Work closely with leaders across risk, compliance and operations.
  • Work in a role that combines investigation, analysis and strategy.
Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
19d ago
Listed seven days ago
  • Help families navigate conflict with empathy and professionalism.
  • Manage a varied caseload with confidence and care.
  • Work alongside a collaborative team committed to community wellbeing.
Guide families to resolve conflict, prioritise children’s best interests, and build positive futures.
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services classification: Community Services & Development(Community Services & Development)
7d ago
Listed six days ago
  • Make a meaningful impact resolving student complaints and misconduct.
  • Manage complex cases with students, leaders and teams across VU.
  • Join a supportive team focused on fairness and student outcomes.
The Integrity Advisor manages student complaints and misconduct matters, providing impartial advice and case management for fair outcomes.
subClassification: Student ServicesStudent Services classification: Education & Training(Education & Training)
6d ago
Listed twenty days ago
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals classification: Legal(Legal)
20d ago
Listed twenty days ago

This is a Contract/Temp job

Melbourne VIC(Hybrid)
$400 - $460 p.d.
  • Influence customer fairness
  • High‑impact casework
  • Own dispute lifecycle
Specialist role managing complex disputes, preparing IDR/EDR responses and ensuring fair, compliant customer outcomes.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed twenty days ago
  • Training, mentoring and clinical supervision
  • Flexible work-life balance working 3 days/ week
  • You receive up to 3 ex-gratia days (on top of annual leave)
Provide FDR to families’ post-separation who are experiencing various levels of conflict & are unable to reach agreements about children or propert
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services classification: Community Services & Development(Community Services & Development)
20d ago
Listed eight days ago
  • Make a difference. Drive outcomes that impact millions of Australians.
  • Join a fast paced and growing team with a global reach
  • Flexible and inclusive work environment for all
Investigate and resolve complex member complaints while driving continuous improvement and better member outcomes.
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
8d ago
Listed eleven days ago

This is a Full time job

Lead a team of Complaint Specialists and play a key role in delivering fair customer outcomes
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
11d ago
Listed eighteen days ago
  • Are you passionate about dispute resolution, investigating and making decisions?
  • Do you enjoy delivering fair, evidence-based outcomes for consumers?
  • Are you ready to build your expertise, and thrive in a supportive team?
We're looking for people with experience in dispute resolution, investigations, ombudsman or case management to join our Water and Energy Retail teams
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
18d ago
Listed twenty one days ago

This is a Contract/Temp job

Melbourne VIC(Remote)
$105k Base + Super + Leave + Laptop (FTC)
  • 📍 100% Remote Work - Anywhere in Australia
  • Be the final escalation point for complex AFCA & EDR cases
  • Initial 12-Month Contract
Join customer ops for a beloved aussie-founded BNPL leader trusted by millions of users & merchants across the globe!!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
21d ago
Listed twenty days ago
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed seven days ago
  • Be the Welcoming Face of Fairness
  • Hybrid working environment
  • Thrive in a fast-paced, high-volume work environment.
Join AFCA as a Senior Dispute Resolution Specialist for a 24-month project, focusing on financial fairness.
subClassification: Corporate Finance & Investment BankingCorporate Finance & Investment Banking classification: Banking & Financial Services(Banking & Financial Services)
7d ago
Listed twenty days ago
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed twenty days ago

This is a Full time job

Adelaide SA(Hybrid)
Competitive Salary & Great Benefits
  • Fantastic employee benefits with strong career growth opportunities
  • Hybrid working after training and a 9-day fortnight or RDO option
  • Supportive team environment with training to help you succeed in the role
Use your customer service skills to make a difference. Join our team and support injured workers through the dispute resolution journey.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
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