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Show 2 jobs at NSW Ombudsman
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Listed sixteen days ago

Early Resolution Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Part-time, 12-month fixed-term contract opportunity
  • Flexible hybrid working environment (3 days working from home)
  • Grow your skills with comprehensive training and development
Part-time 12-month contract Early Resolution Officer role at EWON, handling complaints, assessing jurisdiction and delivering fair customer outcomes.
16d ago
Listed five days ago

Senior Strategy Officer

at NSW Ombudsman

This is a Full time job

Sydney NSW(Hybrid)
$133,348 – $146,945 per year
  • Flexibility and the capacity to work in a hybrid way
  • Competitive salary and future growth opportunities within NSW Ombudsman
  • close to public transport - office is adjacent to Town Hall Train Station
Support the implementation of the NSW Ombudsman’s Strategic Plan and the co-ordination of associated transformation initiatives and governance!
5d ago
Listed five days ago

Manager, Strategy

at NSW Ombudsman

This is a Full time job

Sydney NSW(Hybrid)
$154,231 – $178,369 per year
  • Flexibility and the capacity to work in a hybrid way
  • Work life balance with a 35-hour work week
  • Close to public transport - office is adjacent to Town Hall Train Station
Lead the implementation of the NSW Ombudsman’s Strategic Plan and co-ordinate associated initiatives and governance across the organisation!
5d ago
Listed twenty two days ago

Investigations Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Full-time, 12-month fixed-term contract with the potential to be permanent
  • Flexible hybrid working environment (3 days working from home)
  • Investigate and resolve complex energy and water complaints
Resolve complex energy and water complaints through fair, independent dispute resolution, using strong communication, negotiation and case management.
22d ago
Listed two days ago

Advisor Governance

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$116981.0k - $129492.0k p.a.
  • Support governance frameworks, interagency agreements and MoUs.
  • Coordinate reporting, reviews and compliance activities.
  • Assist with audit, risk, fraud, delegation and policy activities.
Support the implementation and continuous improvement of governance frameworks, systems and processes that promote transparency and accountability.
2d ago
Listed eight hours ago

Investigations Team Manager

at Energy and Water Ombudsman (Victoria)
Be an early applicant

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Are you a people leader with a talent for problem-solving and developing people?
  • Do you thrive on leading teams to achieve impactful outcomes?
  • Are you ready to apply your analytical skills to drive fair resolutions?
We are looking for an experienced people leader with dispute resolution expertise to join our collaborative team on a 12-month fixed term contract.
8h ago
Listed two days ago

Senior Communications Advisor

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$133348.0k - $142665.0k p.a. + Super + Flex
Opportunity to support the NSW Small Business Commission's (the Commission) to promote and advance the services of the Commission!
2d ago
Listed five days ago

Mediation and Conciliation Support Officer

at Queensland Building and Construction Commission (QBCC)

This is a Full time job

Brisbane QLD
$81,032 -$89,903 + Super + Leave Loading
  • Positive workplace culture built on respect, diversity, inclusion and belonging
  • Find purpose, pride and fulfilment knowing you are making a difference
  • Family friendly flexible work arrangements negotiable
Join the QBCC and use your organisation and communication skills to support the effective delivery of mediation and conciliation services.
5d ago
Listed five days ago

APS5 Complaints Officer x2

at Randstad - Business Support

This is a Contract/Temp job

Geelong, South West Coast VIC
Up to $55.24 p.h. + Super
Randstad is seeking 2 APS5 Complaints Officers to join our federal government client | $55.24ph + super | onsite working | FT hours
5d ago
Listed two days ago

APS5 Internal Review Officer

at Randstad - Business Support

This is a Contract/Temp job

Geelong, South West Coast VIC(Hybrid)
Up to $55.24 p.h. + Super
Randstad is seeking APS5 Internal Review Officer to join our federal government client | $55.24ph + super | hybrid working | FT hours
2d ago
Listed twenty nine days ago

Assistant Program Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Full-time, fixed-term opportunity
  • High-performing, respected organisation in Sydney CBD
  • Flexible hybrid working environment (3 days working from home)
Support EWON's expansion through project coordination and stakeholder engagement. Fixed term to 30 June 2027 with flexible hybrid working.
29d ago•Expiring
Listed eight days ago

Coordinator, Fines and Debt

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$116981.0k - $129492.0k p.a.
  • Ongoing, full time (35hpw) opportunity
  • Clerk Grade 7/8 - $116,981 to $129,492 base pa + super + annual leave loading
  • Parramatta, Gosford, Maitland, Lithgow or Wollongong locations
Lead a high-performing team managing complex debt resolution, enforcement and customer outcomes through data-driven decision making
8d ago•Expiring
Listed twenty three days ago

Dispute Liaison Officer - Open to locations Nationwide

at Cleanaway Operations Pty Ltd

This is a Full time job

Northgate, Brisbane QLD(Hybrid)
  • Permanent - Full-time Position - Nationwide opportunities
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed
An opportunity for a DLO exists. Open to locations Nationwide! Don't delay, apply now...
23d ago
Listed six days ago

Call Centre Officer - multiple NSW Locations

at TRS - Public Sector

This is a Contract/Temp job

Parramatta, Sydney NSW(Hybrid)
$36.81 per hour + super
Shared Services Officers - NSW Government. Start 11/01/2027 - 6 month assignment. $36.81 per hour + super. Newcaste, Bathurst, Parramatta, Wollongong
6d ago
Listed five days ago

AO3 Appeals Business Support Officer

at Randstad - Business Support

This is a Full time job

Brisbane QLD(Hybrid)
$53 - $54 p.h. + + Super
Randstad is seeking a full time, AO3 Appeals Business Support Officer for a Brisbane CBD State Government contract. Apply now!
5d ago
Listed thirteen hours ago

Senior Resolutions Specialist

at Hays | Office Support
Be an early applicant

This is a Contract/Temp job

Darwin NT
  • Competitive salary package
  • Work on complex investigations and customer resolutions
  • Join one of the Northern Territory's most recognised organisations
Investigate and resolve complex customer matters for a leading NT organisation. Ideal for complaints, investigations, or case management professionals
13h ago
Listed nine days ago

Complaints Resolution Investigator

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Negotiate fair resolutions with customers and ombudsman case officers
  • Manage assigned caseloads from lodgement through to resolution
Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions
9d ago•Expiring
Listed fourteen days ago

Call Centre Officer | NSW Government

at SB Recruitment Pty Ltd

This is a Contract/Temp job

Dubbo, Dubbo & Central NSW
$38.89 per hour + Super
Amazing opportunity for passionate Call Centre Officers to work within a well-established Government team in Dubbo until 31 December 2026
14d ago
Listed seven days ago

Principal Solicitor- Governance and Integrity

at NSW Office of the Director of Public Prosecutions
Be an early applicant

This is a Full time job

Sydney NSW
From 170841 to 178369 AUD per year
  • Provide trusted legal expertise across governance, integrity and accountability
  • Newly created role
  • Work for an organisation that makes a true difference in the community
Leading one direct report, you will provide expert advice in areas such as public interest disclosures, conflicts of interest and complaints.
7d ago
Listed twelve days ago

Privacy Advisor

at Service NSW

This is a Full time job

Sydney NSW(Hybrid)
$109166.0k - $128706.0k p.a.
Support privacy governance, provide trusted advice and help strengthen privacy capability across Service NSW.
12d ago
Listed six days ago

Senior Dispute Resolution Specialist

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of complex scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
The Senior Dispute Resolution Specialist investigates and resolves complex scam complaints, supporting consumers through a trauma-informed approach.
6d ago
Listed nine days ago

Complaints Case Manager

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Manage VIP, ministerial, tribunal and media-related complaint matters.
  • Identify legal, compliance and systemic risks from escalated cases.
Manage complex escalated complaints, prepare executive responses and identify legal, compliance and systemic risks to resolution
9d ago•Expiring
Listed six days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
Investigate and resolve scam complaints under the Scams Prevention Framework
6d ago
Listed six days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
Investigate and resolve scam complaints under the Scams Prevention Framework
6d ago
Listed thirteen days ago

Advisor Strategy

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
Advisor Strategy, NSW Fair Trading: Drive strategy, research trends, provide evidence-based advice and support consumer protection priorities
13d ago•Expiring
Listed six days ago

Customer Complaints Coordinator

at Melbourne Water

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
MW Band 5.1 $110,000 TRP + Wellbeing allowance
  • Improve customer outcomes through fair, timely complaint resolution
  • Identify systemic issues and help drive service improvements
  • Champion a customer-first culture across Melbourne Water
Use your customer service expertise to resolve complex complaints and drive better outcomes for Melbourne Water customers and communities
6d ago•Expiring
Listed seven days ago

APS5 Complaints Officer x2

at Randstad - Business Support

This is a Contract/Temp job

Richmond, Melbourne VIC(Hybrid)
Up to $55.24 p.h. + Super
Randstad is seeking 2 APS5 Complaints Officers to join our federal government client | $55.24ph + super | hybrid working | FT hours
7d ago
Listed seven days ago

Complaints Resolution Officers - APS4 & APS5

at Talent

This is a Contract/Temp job

Melbourne VIC
$43.82 - $55.24 p.h. + Super
  • Assess and resolve complaints, manage referrals and stakeholder enquiries
  • Handle escalated cases, sensitive information and complex complaint matters
  • Support case management, complaint reporting and accurate CRM records
APS4 & APS5 complaints roles managing sensitive cases, stakeholder enquiries, escalations and complaint resolution in Federal Government.
7d ago
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