Customer Resolution Full Time Jobs in Australia - Nov 2026

Listed seven days ago

Customer Resolution Representative

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW

Get the balance right with flexible working, no matter the role
Belong, learn and grow with a team that has your back
Create connections with customers and community at the heart of all we do

An additional opportunity has recently become available for a Customer Resolution Representative to join our Customer Services Division.

7d ago

Listed one day ago

Complaints & Resolution Specialist

at MUFG Retirement Solutions

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Own complex complaints from investigation through to resolution
Use your expertise to improve customer outcomes and reduce complaints
Build your career in superannuation with a global financial leader

Manage escalated and complex customer complaints from investigation through to resolution, delivering clear, considered and empathetic outcomes.

1d ago

Listed sixteen days ago

Customer Resolution Consultants - Customer Support

at Bank Australia

This is a Full time job

Collingwood, Melbourne VIC

Great opportunity in values-based banking
Deliver exceptional customer results with purpose
Help grow the clean money movement for people and planet

Permanent - Full Time Collingwood

16d ago

Listed fifteen days ago

Customer Specialist Support Advisor (Complaints)

at Transurban Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

ASX Top 15 listed company I Work with the latest technologies & systems
Empathy-led complaints resolution in a modern contact centre environment
Hybrid, flexible & inclusive culture | Employee share offers | Social events

Join Transurban as a CSS Advisor. Resolve complex customer complaints, make a real impact, and grow in a supportive team.

15d ago

Listed six days ago

Complaints Resolution Specialist

at SG Fleet Group Ltd

This is a Full time job

Sydney NSW(Hybrid)

Deliver strong customer experience
Generous employee benefits
Hybrid work on offer

Complaints Resolution Specialist

6d ago

Listed eight days ago

Customer Resolutions Officer

at FourQuarters Recruitment

This is a Full time job

Melbourne VIC(Hybrid)

Make fair decisions that matter in a high-impact financial services role.

8d ago

Listed fifteen days ago

Customer Resolution Specialist

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)

Investigate complex customer matters and IDR complaints fairly and within regula
Influence stakeholders to improve products, processes and customer experience

Use your customer service, investigation and problem-solving skills to resolve complex customer matters and drive meaningful improvements

15d ago

Listed twenty three days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

Private Health Insurance
Permanent role
Parramatta location & hybrid working environment

Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.

23d ago

Listed twenty two days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited

Immediate start

This is a Full time job

Springwood, Brisbane QLD

$75k-$80k + annual bonus + super

Join a business growing fast across two countries.
Work with leaders who care about their customers as much as their results.
Develop expertise in disputes & compliance with a team that backs you.

We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.

22d ago

Listed eight days ago

Customer Complaints Coordinator

at Melbourne Water

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

MW Band 5.1 $110,000 TRP + Wellbeing allowance

Improve customer outcomes through fair, timely complaint resolution
Identify systemic issues and help drive service improvements
Champion a customer-first culture across Melbourne Water

Use your customer service expertise to resolve complex complaints and drive better outcomes for Melbourne Water customers and communities

8d ago•Expiring

Listed four hours ago

Investigation & Resolution Officer

at A2B Australia

This is a Full time job

Sydney NSW(Hybrid)

Work with iconic Australian transport bands
Supportive and inclusive culture
Real autonomy to solve meaningful problems

Help resolve customer disputes, improve customer experiences and make a real impact across a national transport business.

4h ago

Listed two days ago

Customer Relations Officer

at Master Trades Network

This is a Full time job

Mascot, Sydney NSW

START TODAY! Immediate Start available
FREE on-site parking or 2 minutes walk from Mascot train station
Work in a collaborative and supportive environment

Customer Care Officer needed to answer enquiries, resolve issues and keep customers happy. Full training provided. Apply today!

2d ago

Listed twenty nine days ago

Team Leader - Customer Resolutions

at Pepper Money ANZ

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

Lead a team delivering fair outcomes for customers with complex needs
Shape how complex complaints are resolved and customer outcomes delivered
Influence meaningful improvements across the customer resolutions journey

At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia's leading non-bank lenders.

29d ago•Expiring

Listed eleven days ago

Complaints Resolution Investigator

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Salary + Superannuation + Annual Incentive Program

Discounts on your energy bills for you, your friends and family
Negotiate fair resolutions with customers and ombudsman case officers
Manage assigned caseloads from lodgement through to resolution

Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions

11d ago•Expiring

Listed four days ago

Customer Experience Team Lead

at Source

This is a Full time job

Melbourne VIC(Hybrid)

Lead frontline contact centre and complaints-resolution teams
Coach people and improve service quality across internal and BPO teams
Make complex energy customer experiences clearer and more consistent

Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.

4d ago

Listed three days ago

Customer Support Specialist

at Macquarie Group Limited

This is a Full time job

Brisbane QLD(Hybrid)

Hybrid work arrangement
Global Financial Company
High-impact specialist unit

Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.

3d ago

Listed two days ago

Customer Service representative

at Elements Recruitment

This is a Full time job

Wetherill Park, Sydney NSW(Hybrid)

AUD 70000 - 75000 per annum, 2 days WFH after

Awesome training and career growth
Brand leader
Stable business

Hybrid working – 2 days WFH after probation

Recruited byVictoria Farrow

2d ago

Listed sixteen days ago

Complaints Officer

at Sure Insurance

This is a Full time job

Capalaba, Brisbane QLD(Remote)

Join a positive values based company where people genuinely come first
Work flexibly - Hybrid if Brisbane based or Remote options
Excellent personal and professional development opportunities

As a Complaints Officer you’ll work within our friendly & supportive complaints team, ensuring our customer concerns are resolved fairly & efficiently

16d ago

Listed seven days ago

Senior Complaints Resolution Specialist

at SG Fleet Group Ltd

Be an early applicant

This is a Full time job

Pymble, Sydney NSW(Hybrid)

Manage complex complaints from end to end, delivering fair, timely outcomes and an excellent customer experience.

7d ago

Listed four days ago

NAB Dispute Resolution Associate

at Hays

This is a Full time job

Melbourne VIC

$40 – $41 per hour

Great Location
Supportive Team
Great Training

Join NAB Resolve – Internal Dispute Resolution (IDR)

4d ago

Listed nine days ago

Customer Service Representative - Business Banking

at NAB

This is a Full time job

Melbourne VIC

Start strong with training, coaching and clear pathways for career growth.
Enjoy extra leave, flexible work and exclusive colleague banking perks.
Help businesses solve problems while building valuable customer skills.

Start your NAB career delivering exceptional service, solving business customer enquiries in a fast-paced contact centre with training and growth oppo

9d ago

Listed three days ago

Customer Support Specialist

at Macquarie Group Limited

This is a Full time job

Sydney NSW(Hybrid)

Hybrid work arrangement
Global Financial Company
High-impact specialist unit

Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.

3d ago

Listed three days ago

Customer Assist Specialist - Care

at Red Energy

This is a Full time job

Richmond, Melbourne VIC(Hybrid)

Great salary + KPI based bonus!

Hybrid Work Approach | Employee Rates for Energy Bills | KPI Based Bonus
30 Weeks Paid Parental Leave | Dog Friendly Office
Additional Leave Arrangements | Career Growth Opportunities | Work Life Balance

Join our Customer Care team and provide crucial support to our most vulnerable customers navigating financial hardship

3d ago

Listed twenty three days ago

Customer Service & Resolution Officer

at The Recruitment People

This is a Full time job

Gold Coast QLD

Negotiable depending on experience

Excellent Salary Package
Lovely friendly team
Well established business - Computer Accessories

Join an established business in a varied customer service role handling enquiries, resolving complaints and managing orders. Mon-Fri, Not Call Centre

23d ago•Expiring

Listed four days ago

Customer Experience Team Lead

at Source

This is a Full time job

Sydney NSW(Hybrid)

Lead frontline contact centre and complaints-resolution teams
Coach people and improve service quality across internal and BPO teams
Make complex energy customer experiences clearer and more consistent

Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.

4d ago

Listed three days ago

Customer Care Consultant

at Kmart

This is a Full time job

Chadstone, Melbourne VIC(Hybrid)

Deliver exceptional customer experiences through proactive complaint resolution
Resolve customer enquiries across phone and email with care and consistency
Partner with teams to resolve issues while proudly representing the Kmart brand.

Make a real impact at Kmart, supporting customers, resolving concerns and delivering exceptional experiences

3d ago

Listed twenty three days ago