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Listed seven days ago
  • Get the balance right with flexible working, no matter the role
  • Belong, learn and grow with a team that has your back
  • Create connections with customers and community at the heart of all we do
An additional opportunity has recently become available for a Customer Resolution Representative to join our Customer Services Division.
7d ago
Listed four hours ago
  • Highly competitive pay, benefits and strong chance of positions going permanent
  • Excellent opportunity for someone to join the team and add value from day one
  • Opportunities to develop your skillset and accelerate your career with Tesla!
Resolve high-level customer escalations and complaints with fairness and strategic foresight. Join the Tesla team today!
4h ago
Listed eight days ago
Make fair decisions that matter in a high-impact financial services role.
8d ago
Listed fifteen days ago
  • ASX Top 15 listed company I Work with the latest technologies & systems
  • Empathy-led complaints resolution in a modern contact centre environment
  • Hybrid, flexible & inclusive culture | Employee share offers | Social events
Join Transurban as a CSS Advisor. Resolve complex customer complaints, make a real impact, and grow in a supportive team.
15d ago
Listed one day ago
  • Own complex complaints from investigation through to resolution
  • Use your expertise to improve customer outcomes and reduce complaints
  • Build your career in superannuation with a global financial leader
Manage escalated and complex customer complaints from investigation through to resolution, delivering clear, considered and empathetic outcomes.
1d ago
Listed six days ago
  • Deliver strong customer experience
  • Generous employee benefits
  • Hybrid work on offer
Complaints Resolution Specialist
6d ago
Listed sixteen days ago
  • Great opportunity in values-based banking
  • Deliver exceptional customer results with purpose
  • Help grow the clean money movement for people and planet
Permanent - Full Time Collingwood
16d ago
Listed one hour ago

This is a Full time job

Sydney NSW(Hybrid)
  • Work with iconic Australian transport bands
  • Supportive and inclusive culture
  • Real autonomy to solve meaningful problems
Help resolve customer disputes, improve customer experiences and make a real impact across a national transport business.
1h ago
Listed fifteen days ago
  • Investigate complex customer matters and IDR complaints fairly and within regula
  • Influence stakeholders to improve products, processes and customer experience
Use your customer service, investigation and problem-solving skills to resolve complex customer matters and drive meaningful improvements
15d ago
Listed twenty two days ago
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
22d ago
Listed twenty two days ago
$75k-$80k + annual bonus + super
  • Join a business growing fast across two countries.
  • Work with leaders who care about their customers as much as their results.
  • Develop expertise in disputes & compliance with a team that backs you.
We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.
22d ago
Listed two days ago
  • Highly competitive pay, benefits and strong chance of positions going permanent
  • Excellent opportunity for someone to join the team and add value from day one
  • Opportunities to develop your skillset and accelerate your career with Tesla!
Resolve high-level customer escalations and complaints with fairness and strategic foresight. Join the Tesla team today!
2d ago
Listed eleven days ago
$70,000 – $80,000 per year
  • School hours, Monday to Friday. Home for pick-up, every day.
  • Real authority. You own the outcome.
  • Back from a career break? Good. We want you.
When things go wrong for a customer, you're the one who puts them right. PT, school hours, with one of Queensland's biggest family-owned car groups.
11d ago
Listed eight days ago
MW Band 5.1 $110,000 TRP + Wellbeing allowance
  • Improve customer outcomes through fair, timely complaint resolution
  • Identify systemic issues and help drive service improvements
  • Champion a customer-first culture across Melbourne Water
Use your customer service expertise to resolve complex complaints and drive better outcomes for Melbourne Water customers and communities
8d ago•Expiring
Listed two days ago
  • START TODAY! Immediate Start available
  • FREE on-site parking or 2 minutes walk from Mascot train station
  • Work in a collaborative and supportive environment
Customer Care Officer needed to answer enquiries, resolve issues and keep customers happy. Full training provided. Apply today!
2d ago
Listed twenty nine days ago
  • Lead a team delivering fair outcomes for customers with complex needs
  • Shape how complex complaints are resolved and customer outcomes delivered
  • Influence meaningful improvements across the customer resolutions journey
At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia's leading non-bank lenders.
29d ago•Expiring
Listed eleven days ago
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Negotiate fair resolutions with customers and ombudsman case officers
  • Manage assigned caseloads from lodgement through to resolution
Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions
11d ago•Expiring
Listed four days ago

This is a Full time job

  • Lead frontline contact centre and complaints-resolution teams
  • Coach people and improve service quality across internal and BPO teams
  • Make complex energy customer experiences clearer and more consistent
Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.
4d ago
Listed fifteen days ago
  • Join a positive values based company where people genuinely come first
  • Work flexibly - Hybrid if Brisbane based or Remote options
  • Excellent personal and professional development opportunities
As a Complaints Officer you’ll work within our friendly & supportive complaints team, ensuring our customer concerns are resolved fairly & efficiently
15d ago
Listed two days ago
AUD 70000 - 75000 per annum, 2 days WFH after
  • Awesome training and career growth
  • Brand leader
  • Stable business
Hybrid working – 2 days WFH after probation
Recruited byVictoria Farrow
2d ago
Listed seven days ago

This is a Full time job

Manage complex complaints from end to end, delivering fair, timely outcomes and an excellent customer experience.
7d ago
Listed three days ago
  • Hybrid work arrangement
  • Global Financial Company
  • High-impact specialist unit
Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.
3d ago
Listed four days ago
$40 – $41 per hour
  • Great Location
  • Supportive Team
  • Great Training
Join NAB Resolve – Internal Dispute Resolution (IDR)
4d ago
Listed nine days ago
  • Start strong with training, coaching and clear pathways for career growth.
  • Enjoy extra leave, flexible work and exclusive colleague banking perks.
  • Help businesses solve problems while building valuable customer skills.
Start your NAB career delivering exceptional service, solving business customer enquiries in a fast-paced contact centre with training and growth oppo
9d ago
Listed three days ago
  • Hybrid work arrangement
  • Global Financial Company
  • High-impact specialist unit
Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.
3d ago
Listed three days ago
Great salary + KPI based bonus!
  • Hybrid Work Approach | Employee Rates for Energy Bills | KPI Based Bonus
  • 30 Weeks Paid Parental Leave | Dog Friendly Office
  • Additional Leave Arrangements | Career Growth Opportunities | Work Life Balance
Join our Customer Care team and provide crucial support to our most vulnerable customers navigating financial hardship
3d ago
Listed four days ago

This is a Full time job

Sydney NSW(Hybrid)
  • Lead frontline contact centre and complaints-resolution teams
  • Coach people and improve service quality across internal and BPO teams
  • Make complex energy customer experiences clearer and more consistent
Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.
4d ago
Listed twenty three days ago
Negotiable depending on experience
  • Excellent Salary Package
  • Lovely friendly team
  • Well established business - Computer Accessories
Join an established business in a varied customer service role handling enquiries, resolving complaints and managing orders. Mon-Fri, Not Call Centre
23d ago•Expiring
Listed twenty nine days ago
  • Build valuable experience in a highly regulated industry.
  • Work closely with leaders across risk, compliance and operations.
  • Work in a role that combines investigation, analysis and strategy.
Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.
29d ago•Expiring
Listed one hour ago
  • Sydney CBD location with a flexible hybrid working model
  • Manage complex disputes with external bodies including AFCA and OAIC
  • Join a high-performing team focused on fair, practical and customer-centric.
Manage complex customer complaints and external disputes, delivering fair and compliant outcomes. Join a high-performing Sydney CBD team focused on cu
1h ago
Listed two days ago
  • Deliver exceptional customer experiences through proactive complaint resolution
  • Resolve customer enquiries across phone and email with care and consistency
  • Partner with teams to resolve issues while proudly representing the Kmart brand.
Make a real impact at Kmart, supporting customers, resolving concerns and delivering exceptional experiences
2d ago
Listed nine days ago
$43.82 - $55.24 p.h. + Super
  • Assess and resolve complaints, manage referrals and stakeholder enquiries
  • Handle escalated cases, sensitive information and complex complaint matters
  • Support case management, complaint reporting and accurate CRM records
APS4 & APS5 complaints roles managing sensitive cases, stakeholder enquiries, escalations and complaint resolution in Federal Government.
9d ago
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