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This is a featured job

Hardship Officer - Collections

at Capital Credit Solutions

This is a Full time job

Sydney NSW
Are you passionate about helping customers through difficult situations while delivering strong outcomes and want to grow your career? Apply now!
Are you passionate about helping customers through difficult situations while delivering strong outcomes and want to grow your career? Apply now!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
This is a featured job

Collections & Hardship Manager

at Mortgage House

This is a Full time job

North Sydney, Sydney NSW
  • Lead collections & hardship with real portfolio impact
  • Join a trusted non-bank lender in strong growth
  • Shape strategy, controls & regulatory outcomes
  • Lead collections & hardship with real portfolio impact
  • Join a trusted non-bank lender in strong growth
  • Shape strategy, controls & regulatory outcomes
Lead collections & hardship operations, manage arrears, drive recoveries, and ensure compliant, customer-focused outcomes across mortgage portfolios.
Lead collections & hardship operations, manage arrears, drive recoveries, and ensure compliant, customer-focused outcomes across mortgage portfolios.
subClassification: CreditCredit
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed twelve days ago

Hardship Officer - Collections

at Capital Credit Solutions

This is a Full time job

Sydney NSW
Are you passionate about helping customers through difficult situations while delivering strong outcomes and want to grow your career? Apply now!
Are you passionate about helping customers through difficult situations while delivering strong outcomes and want to grow your career? Apply now!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
12d ago
12d ago
Listed eight days ago

Hardship & Insolvency Specialist

at Jacaranda Finance Pty Ltd

This is a Full time job

Milton, Brisbane QLD(Hybrid)
Above market base pay with 20% monthly incentives
  • Make a real impact helping customers regain financial control and stability
  • Grow your career in a fast-moving, values-driven fintech team
  • Hybrid work, development budget, and a supportive, people-first culture
  • Make a real impact helping customers regain financial control and stability
  • Grow your career in a fast-moving, values-driven fintech team
  • Hybrid work, development budget, and a supportive, people-first culture
Make a real impact by supporting customers through financial hardship with empathy, solutions, and meaningful outcomes.
Make a real impact by supporting customers through financial hardship with empathy, solutions, and meaningful outcomes.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed seven days ago

Hardship & Collections Consultant

at Randstad - Banking & Financial Services

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$38.99 - $39.99 p.h. + Supperanuation
Hardship & Collections Consultant Big 4 Bank | Parramatta | 9-month contract | $38.99 p/h + super + OT. Help customers find financial solutions
Hardship & Collections Consultant Big 4 Bank | Parramatta | 9-month contract | $38.99 p/h + super + OT. Help customers find financial solutions
subClassification: Banking - BusinessBanking - Business
classification: Banking & Financial Services(Banking & Financial Services)
7d ago
7d ago
Listed twenty three hours ago

Collections & Hardship Manager

at Mortgage House

This is a Full time job

North Sydney, Sydney NSW
  • Lead collections & hardship with real portfolio impact
  • Join a trusted non-bank lender in strong growth
  • Shape strategy, controls & regulatory outcomes
  • Lead collections & hardship with real portfolio impact
  • Join a trusted non-bank lender in strong growth
  • Shape strategy, controls & regulatory outcomes
Lead collections & hardship operations, manage arrears, drive recoveries, and ensure compliant, customer-focused outcomes across mortgage portfolios.
Lead collections & hardship operations, manage arrears, drive recoveries, and ensure compliant, customer-focused outcomes across mortgage portfolios.
subClassification: CreditCredit
classification: Banking & Financial Services(Banking & Financial Services)
23h ago
23h ago
Listed eight hours ago

Hardship Officer

at Commercial Credit Control

This is a Full time job

Varsity Lakes, Gold Coast QLD
$55,000 – $62,000 per year
  • A career opportunity that combines purpose, growth, and impact
  • Be supported with great culture, learning, development and wellness benefits
  • Work-life balance - no weekend work
  • A career opportunity that combines purpose, growth, and impact
  • Be supported with great culture, learning, development and wellness benefits
  • Work-life balance - no weekend work
Don't miss your opportunity to make a genuine impact every day, supporting customers and finding solutions in an established, growing business.
Don't miss your opportunity to make a genuine impact every day, supporting customers and finding solutions in an established, growing business.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed one day ago

Customer Assist Officer (Hardship & Late Stage Mortgage Collections)

at ORDE Financial

This is a Full time job

Melbourne VIC(Hybrid)
Experienced Customer Assist Officer managing complex hardship, mortgage and legal cases with balanced judgment, customer advocacy and compliance focus
Experienced Customer Assist Officer managing complex hardship, mortgage and legal cases with balanced judgment, customer advocacy and compliance focus
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed one day ago

Junior Customer Assist Officer (Hardship & Early Arrears)

at ORDE Financial

This is a Full time job

Melbourne VIC(Hybrid)
Junior Customer Assist Officer supporting customers in financial difficulty, managing early arrears with empathy, compliance and practical solutions.
Junior Customer Assist Officer supporting customers in financial difficulty, managing early arrears with empathy, compliance and practical solutions.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed twelve days ago

Hardship Officer

at SB Recruitment Pty Ltd

This is a Full time job

Southern Suburbs & Logan, Brisbane QLD
$70k - $80k plus Super
Support customers through financial hardship, joining a supportive team focused on fair outcomes and quality conversations.
Support customers through financial hardship, joining a supportive team focused on fair outcomes and quality conversations.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Financial Assistance Consultant

at Macquarie Group Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Up to 5 days service bonus leave + wellbeing day
  • Hybrid work – 2 days remote
  • Award-winning building in Sydney CBD
  • Up to 5 days service bonus leave + wellbeing day
  • Hybrid work – 2 days remote
  • Award-winning building in Sydney CBD
Join the Financial Assistance team where you will play a key role in supporting our customers experiencing financial difficulties.
Join the Financial Assistance team where you will play a key role in supporting our customers experiencing financial difficulties.
subClassification: Banking - Retail/BranchBanking - Retail/Branch
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed twenty days ago

Hardship and Collections Officer

at Vivere Recruitment Group

This is a Full time job

Sydney NSW
  • Great working culture and environment
  • North Sydney location
  • Lucrative salary with many benefits and career progression available
  • Great working culture and environment
  • North Sydney location
  • Lucrative salary with many benefits and career progression available
New opportunity within a leading non-bank lender within their growing Hardship and Collections team.
New opportunity within a leading non-bank lender within their growing Hardship and Collections team.
Recruited byKimberley Gordon
subClassification: MortgagesMortgages
classification: Banking & Financial Services(Banking & Financial Services)
20d ago
20d ago
Listed twenty seven days ago

Hardship Officer | Competitive $80,000 base salary | CBD

at Byron Thomas Recruitment
Expiring soon

This is a Full time job

Sydney NSW
$80,000 Base Salary + Sydney CBD
  • Close to public transport | Sydney CBD | Funky Offices | Employer of choice
  • Attractive remuneration package | Full time permanent position | Fun Team
  • Growing Business | Continuous Learning and Study Support | Industry leader
  • Close to public transport | Sydney CBD | Funky Offices | Employer of choice
  • Attractive remuneration package | Full time permanent position | Fun Team
  • Growing Business | Continuous Learning and Study Support | Industry leader
Our Client is an established Australian-owned financial services organisation and an Employer of choice.
Our Client is an established Australian-owned financial services organisation and an Employer of choice.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed twenty six days ago

Junior Administration Officer – Hardship Department

at Swoosh Finance
Expiring soon

This is a Full time job

Springwood, Brisbane QLD
$51,000 – $70,000 per year
Junior Administration Officer – Hardship Department
Junior Administration Officer – Hardship Department
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
26d ago
26d ago
Listed twenty six days ago

Hardship - Perm role

at Hays
Expiring soon

This is a Full time job

Scoresby, Melbourne VIC(Hybrid)
  • Hybrid arrangemnet
  • Competitive Salary
  • Opportunities for growth!
  • Hybrid arrangemnet
  • Competitive Salary
  • Opportunities for growth!
Opportunity to work for country’s largest automotive financier.
Opportunity to work for country’s largest automotive financier.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed thirteen days ago

Customer Assist Specialist

at Newcastle Greater Mutual Group

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
  • Work with customers, primarily over the phone, to find tailored solutions.
  • Build upon or develop your collections and customer service experience.
  • Permanent, full-time opportunity | Hybrid role | Based in Newcastle.
  • Work with customers, primarily over the phone, to find tailored solutions.
  • Build upon or develop your collections and customer service experience.
  • Permanent, full-time opportunity | Hybrid role | Based in Newcastle.
Take an empathetic and pragmatic approach while supporting customers with credit products in arrears or facing financial hardship.
Take an empathetic and pragmatic approach while supporting customers with credit products in arrears or facing financial hardship.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago

Commercial Collections Specialist

at Bluefin Resources Pty Limited

This is a Full time job

Sydney NSW
AUD 100000 - 120000 per annum, Super
Bring your strong collections experience to this successful SME Lender
Bring your strong collections experience to this successful SME Lender
subClassification: CreditCredit
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed eight hours ago

Recoveries Specialist

at WorkTrybe
Be an early applicant

This is a Full time job

Sydney NSW
Competitive package of $85K + Bonus + Super
  • Competitive package of $85K + Bonus + Super
  • Manage late stage recoveries and drive meaningful outcomes for small businesses
  • Join a high growth, award winning fintech with real career progression
  • Competitive package of $85K + Bonus + Super
  • Manage late stage recoveries and drive meaningful outcomes for small businesses
  • Join a high growth, award winning fintech with real career progression
Take the next step in your collections career with a leading fintech. Late Stage Recoveries role offering $85K + Bonus + Super
Take the next step in your collections career with a leading fintech. Late Stage Recoveries role offering $85K + Bonus + Super
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
8h ago
8h ago
Listed two days ago

Team Leader - Hardship and Collections

at Cash Converters Pty Ltd

This is a Full time job

Perth WA
  • Career Development: Get paid to train and develop your career with Cashies
  • Work-Life Balance: Flexible shifts with Full-Time options
  • Perks: A generous 30% in-store discount and exclusive employee benefits.
  • Career Development: Get paid to train and develop your career with Cashies
  • Work-Life Balance: Flexible shifts with Full-Time options
  • Perks: A generous 30% in-store discount and exclusive employee benefits.
Our Perth CBD Head Office is looking for a Full-time Team Leader to join our Collections & Hardship team.
Our Perth CBD Head Office is looking for a Full-time Team Leader to join our Collections & Hardship team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed seven hours ago

Early Customer Engagement, Collections

at Bankwest Retail

This is a Full time job

Perth WA(Hybrid)
Identify customers requiring financial assistance, providing solutions to help customers achieve long-term financial stability well-being.
Identify customers requiring financial assistance, providing solutions to help customers achieve long-term financial stability well-being.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
7h ago
Listed twenty days ago

Customer Service Advisor (Collections)

at Challenger Limited

This is a Full time job

Sydney NSW(Hybrid)
Make a real difference at Challenger, helping mortgage customers through hardship with empathy, expertise in a supportive, flexible team.
Make a real difference at Challenger, helping mortgage customers through hardship with empathy, expertise in a supportive, flexible team.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed seven days ago

Collections Officer - Home Loans

at Mortgage House

This is a Full time job

North Sydney, Sydney NSW
  • End-to-end portfolio ownership across arrears, hardship and enforcement
  • Manageable workloads with strong support and structured processes
  • Clear pathway to Senior Collections, Recoveries or Credit roles
  • End-to-end portfolio ownership across arrears, hardship and enforcement
  • Manageable workloads with strong support and structured processes
  • Clear pathway to Senior Collections, Recoveries or Credit roles
Mortgage Collections Officer role with end-to-end portfolio ownership, manageable workloads, and clear career progression in a growing non-bank lender
Mortgage Collections Officer role with end-to-end portfolio ownership, manageable workloads, and clear career progression in a growing non-bank lender
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
7d ago
7d ago
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