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This is a featured job

Financial Counsellor

at Each
Be an early applicant

This is a Part time job

Box Hill, Melbourne VIC
$51.23 - $54.39 + 12% Super + SP up to $18,550
  • Part-time, 3 days (0.6 FTE), ongoing role
  • Based in Box Hill, with occasional travel to Clayton
  • $51.23 - $54.39 + Super + Salary Packaging up to $18,550
Part-time Financial Counsellor role in Box Hill, supporting individuals affected by gambling harm.
subClassification: Psychology, Counselling & Social WorkPsychology, Counselling & Social Work classification: Healthcare & Medical(Healthcare & Medical)
Featured
This is a featured job

Customer Service Agent - Hardship

at Probe CX

This is a Full time job

Melbourne VIC(Hybrid)
  • Hybrid 2-3 days in Modern Latrobe St office, 5 mins from Flagstaff Station.
  • Support vulnerable customers with empathy-led solutions.
  • Full-time employment with a global leader in customer experience.
Customer Service and Hardship Agent in Melbourne CBD. Provide essential, empathy-led support to customers through voice and messaging channels.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed eight days ago

Hardship Officer

at Lotus People

This is a Full time job

Sydney NSW(Hybrid)
$90,000 + super
  • Make a real impact helping customers through hardship solutions
  • Join a leading financial services organisation with strong values
  • Collaborative team culture, great growth opportunities & supportive leadership!
Help customers navigate financial hardship while building tailored repayment solutions in a leading financial services organisation.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed eight days ago

Hardship Specialist

at Handy Finance

This is a Full time job

Adelaide SA
  • Make a genuine impact helping customers through hardship
  • Career progression and leadership opportunities in a high-performing environment
  • Modern Adelaide CBD office with competitive salary and supportive culture teams
Support customers through financial hardship by assessing applications, negotiating repayment solutions, and delivering fair outcomes in a fintech.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed seven days ago

Financial Hardship Specialist - Mortgages $90-$95K+S

at Dash Recruitment

This is a Full time job

Sydney NSW(Hybrid)
$90,000 – $95,000 per year
Are you a Financial Hardship superstar with mortgage experience? If you are looking for a new role with a great team - look no further! Sydney CBD
subClassification: CreditCredit classification: Banking & Financial Services(Banking & Financial Services)
7d ago
Listed fourteen days ago

Hardship & Collections Officer

at FourQuarters Recruitment

This is a Full time job

Sydney NSW(Hybrid)
$85-95k + super
Hardship & Collections role available for an experienced candidate based in Sydney's CBD. Permanent, full time up to $95k + super.
subClassification: CreditCredit classification: Banking & Financial Services(Banking & Financial Services)
14d ago
Listed fourteen days ago

Financial Hardship Officer

at Teachers Mutual Bank

This is a Full time job

Sydney NSW(Hybrid)
  • Newly rennovated office in Sydney CBD
  • Flexible working environment
  • One RDO per month
This role offers the ultimate opportunity to leverage your financial hardship expertise within a supportive team environment.
subClassification: CreditCredit classification: Banking & Financial Services(Banking & Financial Services)
14d ago
Listed three days ago

Hardship Officer

at recoveriescorp

This is a Full time job

Melbourne VIC
  • Great office location, close to public transport
  • Make an impact by helping customers overcome financial challenges
  • Employee benefits program, Cultural Holiday Swap, 'Unplugged' day and More
Support customers through financial hardship with care, assessing applications and delivering tailored solutions.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed seven days ago

Mortgage Collections & Hardship Officer

at Keystart

This is a Contract/Temp job

Subiaco, Perth WA(Hybrid)
  • Truly agile & customer focussed business
  • Progressive role that directly impacts strategic delivery
  • Option to WFH two days a week
Support customers through challenging times, managing mortgage arrears and hardship solutions with empathy and professionalism.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed three days ago

Collections Manager

at Harmoney

This is a Full time job

Adelaide SA(Remote)
  • Own our end-to-end AU collections & hardship function.
  • Permanent work from home position based in Adelaide.
  • Lead and coach a high-performing, team of Collections Officers.
Step into a high-impact remote leadership role. Own our AU collections and hardship function and lead a team of 7 for a top-tier fintech.
subClassification: CreditCredit classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed sixteen days ago

Hardship & Customer Support Consultant

at Kennedy Reid

This is a Contract/Temp job

Parramatta, Sydney NSW
40.84 + Super
  • Multiple Opportunities
  • 9-Month Contract - Based in Parramatta
  • $40.84 per hour + Super
We're recruiting multiple Customer Support Consultants to join one of Australia's leading Financial Services firm
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed twenty nine days ago

Financial Assistance Specialist - Hardship/Collections

at The Recruitment Company

This is a Full time job

Sydney NSW(Hybrid)
$85 - 90K (based on experience)
Background in hardship or collections? Love problem-solving and providing great customer support? Join a team where you can make a real impact!
subClassification: CreditCredit classification: Banking & Financial Services(Banking & Financial Services)
29d ago•Expiring
Listed three hours ago

Manager - Financial Counselling Services

at CatholicCare Diocese of Broken Bay
Be an early applicant

This is a Part time job

Waitara, Sydney NSW
  • Lead a respected Financial Counselling team making a real community impact.
  • Advance your career with a trusted, values-driven NFP.
  • Enjoy salary packaging and ongoing professional development.
Lead a team making a real difference in the lives of individuals and families experiencing financial hardship.
subClassification: ManagementManagement classification: Community Services & Development(Community Services & Development)
3h ago
Listed twenty two hours ago

Collections Specialist (Early or Late Stage)

at MYKEY PEOPLE PTY LTD

This is a Part time job

Smithfield, Sydney NSW(Hybrid)
Competitive Salary + Super + Bonus + Perks
  • Option 1: Work 5 days per week during school hours, with 2 days from home.
  • Option 2: Work 3 full days per week, with 1 day from home.
  • On-site parking
We're looking for experienced Collections professionals seeking part-time work to supplement our client's established full-time Collections team.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed nine minutes ago

Customer Solutions Specialist

at Pepper Money ANZ
Be an early applicant

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Drive positive outcomes for customers when they need it most!
  • Top Mortgage Employer in Australia, plenty of reasons to be proud at Pepper
  • Award Winning Non-Bank Lender
At Pepper Money, we’re dedicated to helping people succeed, whether it’s buying a family home, a dream car or developing our team professionally.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
9m ago
Listed twenty three days ago

Hardship & Collections Consultant

at Robert Walters

This is a Contract/Temp job

Bedford Park, Adelaide SA
  • Attractive Hourly Pay Rate
  • Vibrant Workplace Culture
  • Career Development Opportunities
Multiple opportunities available for people who are passionate about providing outstanding customer service with a solution focused mindset.
Recruited byShaan Kelly
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
Listed fifteen days ago

Customer Service Agent - Hardship

at Probe CX

This is a Full time job

Melbourne VIC(Hybrid)
  • Hybrid 2-3 days in Modern Latrobe St office, 5 mins from Flagstaff Station.
  • Support vulnerable customers with empathy-led solutions.
  • Full-time employment with a global leader in customer experience.
Customer Service and Hardship Agent in Melbourne CBD. Provide essential, empathy-led support to customers through voice and messaging channels.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed one hour ago

Recoveries Specialist

at The Procare Group
Be an early applicant

This is a Full time job

Brisbane QLD
  • Join a leading national provider of insurance risk and solutions services!
  • Supportive and collaborative team and management!
  • Attractive bonus incentive scheme on offer!
An excellent opportunity to join our expanding team as a Recoveries Specialist, working from Brisbane!
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed one day ago

Customer Complaints Consultant (Finance)

at Paxus

This is a Contract/Temp job

Sydney NSW
Ready to take your dispute resolution career to the next level? Join a specialist team resolving complex customer complaints and make a big impact.
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
1d ago
Listed three days ago

Financial Counsellor

at Each
Be an early applicant

This is a Part time job

Box Hill, Melbourne VIC
$51.23 - $54.39 + 12% Super + SP up to $18,550
  • Part-time, 3 days (0.6 FTE), ongoing role
  • Based in Box Hill, with occasional travel to Clayton
  • $51.23 - $54.39 + Super + Salary Packaging up to $18,550
Part-time Financial Counsellor role in Box Hill, supporting individuals affected by gambling harm.
subClassification: Psychology, Counselling & Social WorkPsychology, Counselling & Social Work classification: Healthcare & Medical(Healthcare & Medical)
3d ago
Listed nine days ago

Collections Officer

at HomeStart

This is a Full time job

Adelaide SA(Hybrid)
  • Make a meaningful impact in the lives of South Australians
  • Centrally located, modern office in Pirie Street
  • Hybrid work, wellbeing leave + annual salary increases
Is purpose and social impact important to you? Join our HomeStart team and help to get more South Australians into home ownership in more ways.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed four days ago

Head of Collections

at Affordable Car Loans

This is a Full time job

Southport, Gold Coast QLD
$130,000 per year
Senior leader owning portfolio health, collections strategy, and team development at a specialist auto finance company.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed one day ago

Collections Officer

at IQumulate Premium Funding

This is a Full time job

Melbourne VIC(Hybrid)
  • 2026 Insurance Magazine Employer of the Year
  • Hybrid: Work from home and office
  • Great benefits and incentive scheme
A fantastic opportunity for a Collections Officer to join IQumulate's experienced team & deliver excellent service standards to our stakeholders.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty three hours ago

Loans and Collections Officer

at KBH Solutions

This is a Full time job

Southport, Gold Coast QLD
Salary of $62,500 plus Super plus weekly comms
  • Salary of $62,500 plus Super plus weekly commission, plus car park
  • Based in Southport
  • Ongoing learning and development
Loans and Collections Officer required for Growing Finance Company on the Gold Coast.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
Listed nine days ago

Collections Officer - Home and Auto Accounts

at Firstmac Limited

This is a Full time job

Brisbane QLD(Hybrid)
Competitive Salary Package
  • Brisbane CBD location with hybrid working arrangements
  • Supportive and Collaborative team culture that supports learning and development
  • Family owned and run with a great culture and a real focus on community
Award winning lender seeking experienced Collections Officers to join our team across home and auto accounts
subClassification: MortgagesMortgages classification: Banking & Financial Services(Banking & Financial Services)
9d ago
Listed two days ago

Financial Counsellor

at VincentCare
Be an early applicant

This is a Part time job

Shepparton, Shepparton & Goulburn Valley VIC
$44 - $47
  • Make a real difference in the lives of vulnerable communities
  • Supportive environment
  • Opportunities for career growth
Make a real difference. Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.
subClassification: Community DevelopmentCommunity Development classification: Community Services & Development(Community Services & Development)
2d ago
Listed one day ago

Financial Navigator

at Cancer Council New South Wales
Be an early applicant

This is a Contract/Temp job

Woolloomooloo, Sydney NSW(Hybrid)
  • Here for meaningful careers that feel good
  • Salary packaging using pre-tax dollars up to $15,900 a year
  • Support people affected by cancer with financial guidance and service access
Join a multidisciplinary team helping people affected by cancer access the financial and practical support they need.
subClassification: OtherOther classification: Banking & Financial Services(Banking & Financial Services)
1d ago
Listed three days ago

Financial Counsellor

at Each
Be an early applicant

This is a Part time job

Hervey Bay, Hervey Bay & Fraser Coast QLD(Hybrid)
$51.23-$54.39 p/h + Super + SP to $18,550
  • Part-time (3 Days), ongoing - Thursdays required
  • Based in Hervey Bay, on the lands of the Butchulla (Badtjala) people
  • $51.23 - $54.39 p/h + Super + Salary Packaging up to $18,550
Join a passionate team delivering financial and wellbeing support to individuals and families experiencing vulnerability.
subClassification: Psychology, Counselling & Social WorkPsychology, Counselling & Social Work classification: Healthcare & Medical(Healthcare & Medical)
3d ago
Listed two days ago

Senior Collections Officer

at KBH Solutions
Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)
Attractive Salary
  • CBD - Hybrid Role
  • Mortgage & Car Collections
  • Attractive Salary
Senior Collections/Recoveries Officer required for well-known Lender. CBD Home Loans & Secured Assets. Portfolio of Late stage accounts
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
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