Employees appreciate the supportive team environment at EACH, with colleagues who are dedicated, professional, and willing to help one another. Staff value the meaningful community work and the organisation's genuine passion for making a difference. The flexible working arrangements help employees maintain a healthy work/life balance, and there are opportunities for career advancement within the organisation. Additionally, the salary packaging and benefits as a not-for-profit are valued, along with competitive pay and good leave entitlements.
However, there are some potential challenges, such as management occasionally lacking relevant industry experience, which can affect the level of support and guidance provided. Communication from management could be improved at times, with some staff noting a need for clearer direction and expectations. Workload and caseloads can be high, particularly during busy periods, though management generally works to distribute work fairly. Restructures and changing priorities occur periodically, creating some uncertainty, particularly with funding-dependent roles. Some staff have also mentioned that formal training could be more comprehensive, with employees sometimes relying on colleagues to learn their roles.