at Forward Ability Support
Kingsford, Sydney NSW
Join our team to provide respectful, person-centred support that empowers clients in the community and enhances their quality of life.
7d ago
Forward Ability Support
(20 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Not for profit, Support work
Company size
101-1,000
Primary location
6 Holker St, Newington NSW 2127
Forward Ability Support is a not-for-profit organisation that has been supporting people living with spinal cord injury for more than 60 years.
We provide services including personal care, accommodation, support and clinical services to people with a spinal cord injury, their families and carers at every stage of life.
As part of our charity, we have a social enterprise called BrightSky Australia. BrightSky is a leading online retailer of specialist healthcare products and consumables.
Our organisation offers diverse career opportunities, including in Support Work, Clinical Services, Administration, Customer Service and Warehousing.
Jobs at Forward Ability Support
Based on your search activityat Forward Ability Support
Lidcombe, Sydney NSW
Most OT roles ask you to be a generalist. This one lets you go deep!
1h ago
Our mission statement
We are a progressive, forward-thinking not-for-profit organisation that is leading the way with initiatives designed to make a real difference to the lives of everyone we touch, from those directly affected by spinal cord injury, to their families, communities and our own people. We are creating an environment where positivity matters, making a difference matters, and every day matters.
Reviews overview
2.920 ratings in total
5
4
4
4
3
3
2
4
1
5
65%
55%
What’s it like working at Forward Ability Support?
AI summary of recent reviews
Employees appreciate working with supportive colleagues in a positive team environment and value the training opportunities available, including online courses and buddy shifts. The company offers flexibility with scheduling, and employees find the work rewarding, particularly making a difference in clients' lives. The company culture and values are visible, with a person-centred approach to care.
However, there are some potential challenges, such as management support being inconsistent across different locations and leadership levels. The workload can be demanding during busy periods, and staffing levels could be improved. Processes and policies are still being developed in some areas, which can affect consistency. Some employees have noted that pay rates and career progression opportunities could be enhanced, and communication could be improved to better manage workload.
However, there are some potential challenges, such as management support being inconsistent across different locations and leadership levels. The workload can be demanding during busy periods, and staffing levels could be improved. Processes and policies are still being developed in some areas, which can affect consistency. Some employees have noted that pay rates and career progression opportunities could be enhanced, and communication could be improved to better manage workload.
Recent reviews
5.0
People and Culture Generalist
Sep 2026Newington NSW 2127Less than 1 year in the role, current employee
Such a meaningful place to work
The good thingsThe overall company and team culture. The vision and company values are highly visible amongst team members and managers of the company! I work with such a great team who are so innovative!
The challengesProcesses within the organisation are being worked on, once all up and running the way we work will be so much more smoother
5.0
Personal Care Assistant
Aug 2026Lidcombe NSW 2141Less than 1 year in the role, current employee
A rewarding workplace where I have gained valuable experience and developed my skills.
The good thingsI enjoy working with supportive colleagues and caring for residents. The workplace provides opportunities to develop my skills and gain valuable experience in aged care. I also appreciate the teamwork and person-centred approach to resident care.
The challengesAt times, the workload can be demanding, especially during busy shifts. Clear communication and effective staff allocation could be further improved to help manage workload and maintain consistent support for residents.
1.0
Customer Service Role
May 2026Newington NSW 21276 to 7 years in the role, former employee
Underpaid in stressful and toxic environment
The good thingsNothing - Terrible management
The challengesOver worked and underpaid- management are no way supportive of training or career progression. Severely underpaid for the work load you are expected to take on set with unrealistic goals and tasks.
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