at Gateways Support Services
Hamilton, Horsham & Grampians VIC
Support Educators in a Kindergarten environment, to help make a difference in a child's education.
7d ago
Gateways Support Services
(20 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
We are acknowledged as a specialist provider of services to children and adults with autism in Geelong, the Barwon region and South West Victoria, with a particular focus on people with complex needs including challenging behaviour.
Gateways was formed by the local community to create services to address community needs and is run by a Board of Management comprising highly respected members of the community.
Source: This is an extract from the company's own website.
Jobs at Gateways Support Services
Based on your search activityat Gateways Support Services
Geelong, South West Coast VIC
Support Educators in a Kindergarten environment, to help make a difference in a child's education.
7d ago
Reviews overview
3.220 ratings in total
5
10
4
0
3
1
2
2
1
7
80%
55%
What’s it like working at Gateways Support Services?
AI summary of recent reviews
Employees appreciate the meaningful nature of the work at Gateways Support Services, particularly the opportunity to support people with disability and build strong relationships with participants and families. Staff value their supportive and compassionate colleagues who work well as a team, along with good remuneration and salary packaging. The role also provides valuable opportunities for skill development across varied support settings.
However, there are some potential challenges, including inconsistent management support and guidance, and concerns about workplace culture with perceptions of favouritism in some teams. Communication between management and support workers could be enhanced, and there are staff retention challenges that may affect service consistency. Additionally, workload can be demanding with limited resources, which is typical in the not-for-profit sector, and career progression experiences vary among staff.
However, there are some potential challenges, including inconsistent management support and guidance, and concerns about workplace culture with perceptions of favouritism in some teams. Communication between management and support workers could be enhanced, and there are staff retention challenges that may affect service consistency. Additionally, workload can be demanding with limited resources, which is typical in the not-for-profit sector, and career progression experiences vary among staff.
Recent reviews
1.0
Digital Marketing Role
Oct 2026Geelong VIC 32205 to 6 years in the role, former employee
Dedicated support workers deserve better management
The good thingsThe participants made the work meaningful, along with compassionate colleagues who supported others despite the difficult workplace culture.
The challengesIn my experience, favouritism and perceived nepotism overshadowed hard work and dedication. Support and recognition felt dependent on personal connections, leaving me feeling excluded, undervalued and unsupported. The impact on my wellbeing was significant. Staff deserve fair treatment, clear communication and management that listens.
1.0
Support Worker
Oct 2026North Geelong VIC 32151 to 2 years in the role, former employee
Perceived nepotism and favouritism left me feeling undervalued and unsupported.
The good things1. Meaningful work supporting people with disability.
2. Strong relationships with participants and their families.
3. Supportive colleagues who care about their work.
4. Varied shifts across residential and community support.
5. Valuable experience developing practical disability support skills.
The challenges1. Limited management support when staff need guidance or assistance.
2. Perceived favouritism and nepotism, affecting fairness and team morale.
3. Poor communication between management and support workers.
4. Difficulty retaining experienced staff, impacting consistency.
5. A workplace culture where some staff feel excluded or undervalued.
2.0
Residential Support Worker
Apr 2026North Geelong VIC 3215Less than 1 year in the role, former employee
They may make up story and drop you anytime they want.
The good thingsgateway for new arrivals to gain industrial experience
various exposure and choice with shadow shift opportunities
The challengesChurn and Burn culture with high monthly turnover rate. Frontline staff as disposable items rather than asset.
Other companies in this industry
Find out more about working at Gateways Support Services. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.