Afca Jobs (with Salaries)

subClassification: Public Relations & Corporate AffairsPublic Relations & Corporate Affairs classification: Marketing & Communications(Marketing & Communications)

14d ago

Listed twelve days ago

Sessional Ombudsman, Life Insurance

at Australian Financial Complaints Authority Limited

Be an early applicant

This is a Casual/Vacation job

Sydney NSW(Remote)

Competitive hourly rate

Challenging and rewarding work alongside highly respected insurance lawyers
The ability to leverage your expertise while enjoying greater work-life balance
Steady casual work at a competitive rate

Steady causal work offering you the flexibility to contribute your expertise while maintaining the balance and lifestyle that matters to you.

subClassification: Insurance & Superannuation LawInsurance & Superannuation Law classification: Legal(Legal)

12d ago

Listed eleven days ago

Senior Training Consultant

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Additional leave

Lead the training approach on a key enterprise initiative - Scams Prevention
Join an award winning culture
Hybrid, flexible working from our state-of-the-art CBD offices

Join AFCA as a Senior Training Consultant to design learning strategies for consumer protection reforms.

subClassification: Training & DevelopmentTraining & Development classification: Human Resources & Recruitment(Human Resources & Recruitment)

11d ago

Listed nineteen days ago

Telecommunications, Industry Lead, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Help shape Australia's response to scams and protect consumers nationwide
Lead telecommunications components of AFCA's Scams EDR Program.
Join an award winning culture with flexible, hybrid working from CBD offices

Help shape Australia's response to scams and protect consumers nationwide. Telco subject matter expertise is crucial to this role.

subClassification: OtherOther classification: CEO & General Management(CEO & General Management)

19d ago

Listed four days ago

Complaints Resolution Officer

at CBUS Super

This is a Full time job

Melbourne VIC(Hybrid)

The Complaints Resolution Officer (CRO) position is part of the Complaints Team at CBUS, which exists

subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)

4d ago•Expiring

Listed eighteen days ago

Senior Operations Specialist

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Help shape how Australia responds to scams
Design and define future-state case management processes
Join an award winning culture that offers flexible, hybrid working

Help shape how Australia responds to scams. Design and define future-state case management processes.

subClassification: OtherOther classification: Consulting & Strategy(Consulting & Strategy)

18d ago

Listed eleven days ago

Claims Dispute Resolution Technical Lead

at NTI Ltd

This is a Full time job

Sydney NSW(Hybrid)

Competitive salary & generous incentive scheme

Lead complex IDR and EDR matters that have notable customer & business impact
Influence dispute outcomes & strengthen complaint management capability
Generous annual incentive scheme, attractive salary package & more!

Are you a dispute resolution professional who enjoys resolving complex complaints, influencing outcomes, & delivering fair customer-centric decisions?

subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)

11d ago

Listed five days ago

Complaints Officer | Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD

Own complex investigations that improve aged care across Australia.
Modern King Street office with great facilities & close to public transport
Fun, inclusive culture with regular social events and team celebrations

Join a fast-growing aged care leader investigating regulator-referred complaints and delivering fair, evidence-based outcomes.

subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)

5d ago

Listed twenty days ago

Complaints & Hardship Manager

at DebtManagers Services Pty Limited

Immediate start

This is a Full time job

Springwood, Brisbane QLD

$160,000 – $180,000 p.a. plus bonuses plus super

You'll shape culture, not just process
Competitive salary
Be part of a team that values professionalism and enjoys a laugh along the way.

Lead Complaints & Hardship at DebtManagers – where fairness meets real impact. Own the process, drive culture change, shape outcomes.

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

20d ago

Listed twelve days ago

Sessional Ombudsman, Life Insurance

at Australian Financial Complaints Authority Limited

Be an early applicant

This is a Casual/Vacation job

Melbourne VIC(Remote)

Steady causal work offering you flexibility

Challenging and rewarding work alongside highly respected insurance lawyers
The ability to leverage your expertise while enjoying greater work-life balance
Steady casual work at a competitive rate

Steady causal work offering you the flexibility to contribute your expertise while maintaining the balance and lifestyle that matters to you.

subClassification: Insurance & Superannuation LawInsurance & Superannuation Law classification: Legal(Legal)

12d ago

Listed eleven days ago

Ombudsman, Banking and Finance (Small Business & Transactions)

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Resolve complex banking and finance disputes with real community impac
Join a respected community of legal and financial services experts
Join an award winning culture offering hybrid working and flexibility

Resolve complex banking and finance disputes with real community impac

subClassification: Banking & Finance LawBanking & Finance Law classification: Legal(Legal)

11d ago

Listed five days ago

External Dispute Resolution Specialist

at Suncorp

This is a Full time job

Sydney NSW(Hybrid)

Manage complex AFCA complaints and influence fair outcomes
Permanent role with flexible hybrid work options
Join a purpose-led team focused on customer trust and fairness

Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight & commercial acumen come together.

subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)

5d ago

Listed five days ago

Resource Coordinator

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Resource Coordinator

subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed eight hours ago

Senior Assessment Officer

at Office of the Health Ombudsman

This is a Contract/Temp job

Brisbane QLD

Make robust, transparent administrative decisions in line with legislation
Escalate serious public health&safety risks under the Health Ombudsman Act 2013
Document clear, impartial reasons for complaint assessment decisions.

The role will also be responsible for team support and mentoring/coaching and additional quality assurance accountabilities

subClassification: OtherOther classification: Legal(Legal)

8h ago

Listed eleven days ago

Ombudsman, Banking and Finance (Small Business & Transactions)

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Resolve complex banking and finance disputes with real community impact
Join a respected community of legal and financial services experts
Join an award winning culture that offers flexible, hybrid working

Shape the future of financial fairness

subClassification: Banking & Finance LawBanking & Finance Law classification: Legal(Legal)

11d ago

Listed nineteen days ago

Telecommunications Industry Lead, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Help shape Australia's response to scams and protect consumers nationwide.
Lead telecommunications components of AFCA's Scams EDR Program.
Join an award winning culture offering flexible, hybrid working from CBD offices

Help shape Australia's response to scams and protect consumers nationwide. Lead the telecommunications components of AFCA's Scams EDR Program.

subClassification: Strategy & PlanningStrategy & Planning classification: Consulting & Strategy(Consulting & Strategy)

19d ago

Listed eighteen days ago

Senior Operations Specialist

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Help shape how Australia responds to scams
Design and define future-state case management processes
Join an award winning culture that offers flexible, hybrid working

Help shape how Australia responds to scams. Design and define future-state case management processes.

subClassification: OtherOther classification: Consulting & Strategy(Consulting & Strategy)

18d ago

Listed three days ago

Complaints Manager

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)

Lead a team of Complaint Specialists and play a key role in delivering fair customer outcomes

subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)

3d ago

Listed three days ago

Quality Assurance & Test Manager

at Australian Financial Complaints Authority Limited

This is a Contract/Temp job

Melbourne VIC(Hybrid)

Establish and drive an enterprise-quality approach
Shape testing and quality practices from the ground up
Help deliver scam-related dispute resolution for consumers

We're looking for an experienced QA & Test Manager to lead across a major enterprise transformation program

subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed twenty four days ago