at Tradelink
Burleigh Heads, Gold Coast QLD
Join our team at Tradelink – where you’re more than just part of the team; you’re the face of our service.
Plumbing Experience! Customer Service
8h ago
Tradelink
(144 reviews)
Company Profile
Company overview
Website
Industry
Home & Garden Retail
Specialities
Tradelink, MM Electrical Merchandising (MMEM), MM Kembla, MM Plastics, Rushmore Distributors, MM Security, MM Infrastructure Supplies, Synergy Business Systems
Company size
1,001-5,000
Primary location
1051 Nudgee Rd, Banyo, QLD 4014
Tradelink Plumbing Centres are among Australia's biggest name in plumbing supplies for bathrooms, kitchens and laundries.
Whether you are a professional plumber, builder, gas fitter or tradesperson, or you are in the process of getting some work done around your own home, Tradelink Plumbing Centres are here to give you the solutions you need.
Source: this is an extract from the company's own website
Jobs at Tradelink
Based on your search activityat Tradelink plumbing supplies
Ashmore, Gold Coast QLD
Great opportunity to advance within the store
Challenging but very rewarding
29d ago
Reviews overview
2.7144 ratings in total
5
22
4
28
3
21
2
26
1
47
60%
40%
What’s it like working at Tradelink?
AI summary of recent reviews
Employees at Tradelink appreciate their hardworking and friendly colleagues, noting a great team environment where everyone supports one another. Many enjoy working with customers and value the opportunities for career growth and development available across the business nationally.
However, there are some potential challenges, including limited support from upper management, understaffing in branches that can make meeting expectations difficult, and a heavy workload with overtime expectations. Some employees also note a disconnect between branch and support office and challenges with work/life balance.
However, there are some potential challenges, including limited support from upper management, understaffing in branches that can make meeting expectations difficult, and a heavy workload with overtime expectations. Some employees also note a disconnect between branch and support office and challenges with work/life balance.
Recent reviews
1.0
Sales Role
Sep 2026Bathurst NSW 2795Less than 1 year in the role, former employee
Would not recommend Tradelink as an employer.
The good thingsThe customers and a couple of team members were amazing.
The challengesBranch management is toxic , unsafe work practices . HR dept doesnt return phone calls, Profit share payment doesnt exist
1.0
Branch Assistant
Aug 2026Sydney NSW 20004 to 5 years in the role, former employee
Do yourself a favour, avoid. Lots of better jobs out there.
The good thingsSome work colleagues, some customers
The challengesOver worked, underpaid
1.0
Minion
Sep 2025Mandurah WA 62101 to 2 years in the role, former employee
Look... there is loads of potential.
But...
the lack of training and intentionality causes this turnover employees at a rate that is unheard of.
the lack of leadership, vision and drive from the core people makes the employees feel drained, overworked and unseen.
the lack of transparency, honesty and genuine care creates a toxic environment where standards are no longer upheld.
After all i did for this company, my leader told me that he want's Good and hard working people to be apart of his team. He didn't see me apart of that moving forward.
Everything rises and falls on leadership. That's the downfall of this company.
If you want to work for a company that does not value loyalty, sacrifice, honesty, respect and dedication.. then Tradelink is definitely for you.
The good thingsThe customers
Some employees
The challenges- Doing countless amount of overtime (including working 12+ hour days for months straight) and not getting paid or rewarded for it.
- Doing the managers, 2ics and sales specialist's Job and not getting compensated for it.
- Getting grilled about taking 6 weeks of parental leave when it was apart of the leave scheme that was approved by HR months prior (lol)
- Getting told that you can't got on leave when your leave was previously approved
- Getting told that there is no budget to give you a payrise, yet we can offer the newest staff a 10k payrise to work an extra 4 hours a week with no other added responsibilities (even though id do overtime anyways lol).
- Having to deal with every issue as no other employee is or is willing to learn how to manage
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