Company Profile

Company overview

Website

House

Industry

Home & Garden Retail

Primary location

Level 2/425 St Kilda Road Melbourne VIC 3004

House is Australia's largest retail supplier of kitchen and dining ware, with over 100 stores across Australia. Our retail outlets have a wide range of products for everyone from the cooking enthusiast to the first time cook in stock. House stores offer quality and stylish home wares from an extensive range of well-known quality brands to ensure our customers receive value for their money!As part of Global Retail Brands, House benefits from outstanding retail expertise, as well as enjoying the support of a suite of professional services including IT infrastructure, store development and marketing services.Source: this is an extract from the company’s own website

Reviews overview

3.050 ratings in total

5

18

4

6

3

2

5

1

18

78%

Rate salary as high or average

48%

Employees recommend this employer to friends

What’s it like working at House?

AI summary of recent reviews

Working at House is characterised by a strong team environment where employees form valuable relationships with both colleagues and customers. Staff appreciate the opportunity to work with quality products and find satisfaction in helping customers find the right items for their needs. The workplace culture is often described as supportive, particularly among immediate team members.

However, employees face certain challenges in their roles, including managing substantial workloads and frequent visual merchandising changes. The physical nature of the work, particularly during store layout changes and stock movements, can be demanding. Staff also note that communication from upper management could be improved, with some feeling that expectations can be challenging to meet within the allocated resources.

Recent reviews

1.0

Store Manager

Jan 2026

Perth WA 60003 to 4 years in the role, former employee

Would not recommend being a manager, unless you thrive off stress.

The good thingsThe staff that you worked with, the trial pieces of new products coming out.

The challengesThe amount of sale changes every week changing from one colour to another thinking this would boost sales, it honestly takes you away from serving customers and stocking the shelves. Customers are not silly they can see through the out dated sales tactics. Absolutely no career progression with this company your replaceable at any moment

3.0

Store Manager / 2iC

Mar 2025

Brisbane QLD 40007 to 8 years in the role, former employee

Overworked & Unachievable goals

The good thingsGreat friendships created with team members, great relationships with regular customers as well.

The challengesUnrealistic expectations, constantly overworked, given too many tasks but not enough staff or hours to complete the workload, very high pressure to complete tasks & make budgets but no tools given to help to achieve these. VM days are long & involve constant moving of heavy stock & stock deliveries.

5.0

Sales Assistant

Jan 2025

Townsville QLD 48105 to 6 years in the role, former employee

Great environment to grow skills and muscles.

The good thingsThe people I worked with and learning about the products we sold. Changing the store around every sale change was fun too.

The challengesBeing promised a contract and not given one then made to do managerial duties for about a year with no contract while we waited for head office to hire a manager.

Ratings for House are shared as-is from employees in line with our community guidelines

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