Howards Storage World
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    Howards Storage World
    (13 reviews)
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    Company Profile

    Company overview

    Website

    Howards Storage World

    Industry

    Home & Garden Retail

    Primary location

    12 NIANGALA CL 4 2085 BELROSE Australia
    The Howards' ConceptHowards Storage World is a retail franchise operation that specialises in space saving and organisational products for the home and office. In a world where living space is at a premium, becoming more organised is a growing need for people who lead busy lives.Our product categories include kitchen, bathroom, laundry, bedroom, office, living room, garage, kids and cellar.Franchisees come from all walks of life, but ideally enjoy relating to people. After the Howards Storage World training programme, they are equipped with the knowledge to offer their customers advice on all their home storage needs.Source: This is an extract from the company's own website.

    Jobs at Howards Storage World

    Based on your search activity

    Ecommerce Customer Service & Support Officer

    at Howards Storage World
    South Yarra, Melbourne VIC
    Join Howards Storage World as an Ecommerce Customer Service Officer, delivering great service, solving issues, and supporting a fast-paced online team
    Join Howards Storage World as an Ecommerce Customer Service Officer, delivering great service, solving issues, and supporting a fast-paced online team
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    2d ago
    2d ago

    Reviews overview

    3.413 ratings in total
    5
    1
    4
    8
    3
    1
    2
    1
    1
    2
    100%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends

    What’s it like working at Howards Storage World?

    AI summary of recent reviews
    Employees at Howards Storage World appreciate the teamwork and camaraderie among staff members, as well as the opportunity to provide excellent customer service by assisting customers with their storage needs. The work environment is described as great, with good work practices, respect for staff, and generous wages and employee discounts. Some reviewers also praised the management for being flexible and supportive of work/life balance.

    However, there are potential areas for improvement, such as providing better training for new employees, particularly regarding product knowledge. Some reviewers mentioned conflicts between staff, potentially due to office politics or management issues. There were also concerns about limited opportunities for career advancement, quality control issues making it difficult to meet customer expectations at times, and challenges with inventory management, particularly when assisting customers alone in the shop.

    Recent reviews

    4.0
    Sales Assistant
    Dec 2020
    1 to 2 years in the role, former employee
    Best job and environment ever
    The good thingsThe Staff work well as a team. Everyone is awesome.
    The challengesLearning what each product did without any training
    1.0
    Casual store assistant
    Nov 2019
    Less than 1 year in the role, former employee
    I enjoyed assisting customers with their decision making.
    The good thingsAssisting customers With their decision making on purchases
    The challengesFull time staff, there seemed to be conflict between them.
    3.0
    Assistant
    May 2019
    1 to 2 years in the role, former employee
    Loved it until the made us redundant due to going into volunteer administration
    The good thingsWorking with customers to create their ideal storage dreams. Using the elf’s system to create many storage areas.
    The challengesMicro management, no space to grow and learn but that was one manager
    Ratings for Howards Storage World are shared as-is from employees in line with our community guidelines
    See all reviews
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