Guest Group
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    Guest Group
    (13 reviews)
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    Company Profile

    Company overview

    Website

    Guest Group

    Industry

    Home & Garden Retail

    Primary location

    Australia
    We’re Guests. And we’re one of Australia’s largest, independent interior furnishings and property styling companies. For almost 100 years, we’ve been adding style, comfort and wow factor to residential and commercial properties.We pride ourselves on quality, innovative products and services. And we consistently add value and desirability. Our clients include commercial property developers, real estate agents and volume homebuilders, right down to individual homeowners.Source: This is an extract from the company's own website.

    Reviews overview

    2.313 ratings in total
    5
    1
    4
    2
    3
    2
    2
    3
    1
    5
    46%
    Rate salary as high or average
    23%
    Employees recommend this employer to friends

    What’s it like working at Guest Group?

    AI summary of recent reviews
    Guest Group offers some positive aspects including varied work experiences with opportunities for travel and working in different locations. Some employees have benefited from opportunities to gain new qualifications, such as truck licenses, and appreciate the variety in their day-to-day work.

    However, several challenges were consistently mentioned across reviews. These include limited opportunities for pay increases and career advancement, a lack of structured training and support for new employees, and varying experiences with management communication and consistency. The workplace culture appears to face some challenges, particularly regarding communication between staff and management.

    Recent reviews

    2.0
    Design Consultant
    Jan 2026
    Sydney NSW 20001 to 2 years in the role, former employee
    Unsustainable workload, poor communication, and a micromanaged culture with little genuine support
    The good thingsA lot of fun in the beginning, work lunches are thrown in, no 2 days are the same, lots of exposure to different suppliers and the industry, great staff discount for furniture
    The challengesThe workload was consistently excessive. I was regularly required to drive several hours to site, complete full-day installations, and then drive hours back, often on consecutive days, without overtime. The role was extremely physically demanding and not sustainable long-term. Sick leave was questioned rather than supported. When I took a week off for a personal matter, I was made to feel like an inconvenience. Shortly after, I was placed on a Performance Improvement Plan that was an exit strategy opposed to support. Career growth was promised but not delivered. During a period when my manager was on extended leave, expectations and feedback were not communicated. Upon their return, I was told I had not met duties that had never been clearly outlined or discussed. The environment was highly micromanaged and lacked direct communication. Issues were discussed behind my back and escalated to HR without any prior conversation. Was later advised this experience was common.
    1.0
    Warehouse Storeperson
    Jan 2025
    Seven Hills NSW 21475 to 6 years in the role, former employee
    the worst experience and wasted time of my life.
    The good thingsNothing, To be honest, I just wasted my time.
    The challengesThe managers are not honest, there is no training and there is a lot of disorganization.
    1.0
    Interior Design
    Mar 2021
    No training no support
    The good thingsDoing different things , no two days are the same, being out in new housing estates
    The challengesToo much admin , lots of staff who have been there a long time , hard to break in when you’re new, no real training, no support
    Ratings for Guest Group are shared as-is from employees in line with our community guidelines
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