Join Foundever Melbourne – comprehensive training, flexible shifts and great incentives. All backgrounds welcome!
Join Foundever Melbourne – comprehensive training, flexible shifts and great incentives. All backgrounds welcome!
4d ago
4d ago
Foundever
(160 reviews)
Company Profile
Company overview
Website
Industry
Facilities Management & Outsourced Services
Specialities
Customer Exchange, Technology, Customer Experience
Company size
More than 10,000
Primary location
183 Varsity parade, Varsity Lakes, QLD 4227
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Jobs at Foundever
Based on your search activityJoin Foundever Gold Coast! Start your banking career with comprehensive training, no sales, monthly bonuses, and a supportive team environment.
Join Foundever Gold Coast! Start your banking career with comprehensive training, no sales, monthly bonuses, and a supportive team environment.
18d ago
18d ago
Our mission statement
"At Foundever™, we make things simple.Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. "
Featured
Create Connection. Value Conversation.
Foundever was recognized as a winner of the Global Impact Sourcing Award (GISA) given by IAOP®. The prestigious award recognizes organizations that have made a significant impact through the practice of impact sourcing, which is the intentional employment of people from socio-economically disadvantaged backgrounds
Gallery photos
Reviews overview
2.6160 ratings in total
5
32
4
27
3
13
2
19
1
69
41%
40%
What’s it like working at Foundever?
AI summary of recent reviews
Employees appreciate the friendly coworkers and the opportunity to meet new people in a diverse workplace at Foundever. The work-from-home opportunities are valued by those who have access to this flexibility, and the location is convenient and easy to access. The break area is well-equipped with complimentary refreshments and facilities.
However, there are some potential challenges, such as management support being inconsistent, with some employees noting concerns about approachability and responsiveness. KPIs can be demanding to achieve, and pay rates are at the lower end with limited recognition for experience. There is a high staff turnover rate, and training can feel rushed with a steep learning curve. Computer systems may experience technical issues, and parking is limited at the site.
Recent reviews
1.0
Inbound Call Centre Operator
Apr 2026Maitland NSW 23201 to 2 years in the role, former employee
One of the most TOXIC, if not THE most TOXIC workplace I have ever worked in
The good thingsThe Break area is about the only decent thing
The challengesTrying to get anyone in management to actually listen to you when asking for help or if you have any suggestions
1.0
Customer Service
Apr 2026Maitland NSW 23202 to 3 years in the role, current employee
Do not work here. You are not valued as a team member and the place is toxic.
The good thingsThere is none. Do not work here.
The challengesEverything. There is no value or loyalty to staff.
1.0
HR Support (Customer Service)
Mar 2026New Auckland QLD 4680Less than 1 year in the role, former employee
A suffocating culture, a strong hierarchy, and a toxic team
The good thingsI didn’t find any good things there
The challengesI worked there for a few weeks but quit because the culture felt toxic and suffocating.
Even just watching how people interacted was uncomfortable.
A senior employee acted more like a manager (extremely arrogant) , and a new Japanese employee seemed to obey completely and spoke in an excessively humble way, which felt unnatural and suffocating.
The manager didn’t address this at all, and there was a clear lack of equality.
It felt very strange, so I decided to leave.
Later, I saw many negative reviews, which confirmed that I made the right decision.
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