Cater Care
    (155 reviews)

    Company Profile

    Company overview

    Industry

    Facilities Management & Outsourced Services

    Specialities

    Facilities Management, Remote Catering, Aged Care Catering, Defence Catering

    Company size

    1,001-5,000

    Primary location

    Parramatta, NSW
    Cater Care is a catering and facilities services provider which is 100% Australian owned and operated. At Cater Care, we create a home away from home for thousands of people from all walks of life. In a home it’s the little things that count, and they’re the things we take care of. Since establishment in 1999, Cater Care has enjoyed substantial growth based on its growing reputation to become a recognised and highly respected service provider throughout Australia.

    Jobs at Cater Care

    Based on your search activity

    at Cater Care Retail
    Cairns, Cairns & Far North QLD
    Bring the energy to Cairns Airport. High pay, retail discounts and a team that moves fast. Need a car and RSA. Immediate start. Your career takes off.
    Bring the energy to Cairns Airport. High pay, retail discounts and a team that moves fast. Need a car and RSA. Immediate start. Your career takes off.
    classification: Hospitality & TourismHospitality & Tourism
    1d ago
    1d ago

    at Cater Care
    Ipswich, Brisbane QLD
    Step into a role in a community that values creativity, celebrates teamwork, and supports real work-life balance.
    Step into a role in a community that values creativity, celebrates teamwork, and supports real work-life balance.
    classification: Hospitality & TourismHospitality & Tourism
    8d ago
    8d ago

    Our mission statement

    Cater Care is committed to being Australia’s leading food service provider by achieving continual improvement through innovative services within our market sectors; education, business and industry, aged and residential care, defence and remote services.

    Featured

    The Cater Care Way
    We firmly believe that the quality of food we serve and the experience we give customers is what defines us as a company. It is this belief that has led us to develop the Cater Care Way. The Cater Care Way builds on our core values and proudly state the standards, behaviours and service commitments that set us apart from our competitors.

    Gallery photos

    Reviews overview

    2.6155 ratings in total
    5
    31
    4
    20
    3
    19
    2
    20
    1
    65
    56%
    Rate salary as high or average
    39%
    Employees recommend this employer to friends

    What’s it like working at Cater Care?

    AI summary of recent reviews

    Employees appreciate their colleagues and team members, who are supportive and work well together. Staff also enjoy working with the residents and clients, who are described as lovely and grateful. The FIFO roster is valued for providing a full week off to relax, and some employees note that there are opportunities for career progression within the company.

    However, there are some potential challenges, including limited on-site presence and support from upper management. Many sites experience understaffing, with heavy reliance on agency workers and high staff turnover. The workload can be demanding, with expectations to cover multiple roles and work overtime. Some employees have experienced pay issues and feel undervalued. Training can be limited with inadequate onboarding, and communication from management can be inconsistent.

    Recent reviews

    1.0
    Supervisor
    Apr 2026
    All Adelaide SALess than 1 year in the role, former employee
    Poorly supported FIFO role with high staff turnover, and regular unpaid work beyond contract.
    The good thingsThe FIFO lifestyle allows a full week off to forget about work and relax.
    The challengesInconsistent management, minimal support from upper management on site, high staff turnover with constant training, heavily reliant on agency staff to fill vacant roles. Regular unpaid overtime beyond contracted hours, ongoing pay issues, and very little on-site presence from upper management.
    5.0
    Manager
    Mar 2026
    Parramatta NSW 21509 to 10 years in the role, current employee
    Best move I made for career growth and personal satisfaction of role
    The good thingsGreat culture, people orientated, lots of opportunities for growth, valued for you opinion
    The challengesHospitality is a challenging industry and Cater Care is always adapting to industry demands with a balanced approach
    1.0
    Aged Care Role
    Mar 2026
    Toronto NSW 2283Less than 1 year in the role, current employee
    Poor work conditions, management and many pay issues for all staff
    The good thingsThere’s nothing positive
    The challengesNot enough people or resources to do the job
    Ratings for Cater Care are shared as-is from employees in line with our community guidelines
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