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This is a featured job

Customer Service Team Lead (Energy)

at Utilizer

This is a Full time job

Melbourne VIC(Hybrid)
$70,000 – $100,000 per year
  • Genuine team leadership in a fast-growing energy company
  • Energy transition sector with national renewable projects
  • Clear mandate to improve process, not just maintain it
  • Genuine team leadership in a fast-growing energy company
  • Energy transition sector with national renewable projects
  • Clear mandate to improve process, not just maintain it
Lead a small customer service team handling high-volume energy enquiries for Utilizer, an Australian energy consultancy serving 10,000+ business sites
Lead a small customer service team handling high-volume energy enquiries for Utilizer, an Australian energy consultancy serving 10,000+ business sites
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Service Team Leader

at Novated Lease Australia

This is a Full time job

North Sydney, Sydney NSW(Remote)
$80,000 – $90,000 per year
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty one hours ago

Customer Service Lead

at Reali Supply

This is a Full time job

Meadowbrook, Brisbane QLD
$75,000 – $85,000 per year
We’re looking for an experienced, proactive, and hands-on Customer Service Team Lead to lead our customer service and sales support function
We’re looking for an experienced, proactive, and hands-on Customer Service Team Lead to lead our customer service and sales support function
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
21h ago
Listed two days ago

Customer Design & Improvement Lead

at Team Global Express

This is a Full time job

Melbourne Airport, Melbourne VIC
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Grow your career in an innovative, fast-paced environment
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Grow your career in an innovative, fast-paced environment
Drive smarter, faster, smoother customer processes across Customer Service, Customer Success, Onboarding/Implementation & Premium Customer Service!
Drive smarter, faster, smoother customer processes across Customer Service, Customer Success, Onboarding/Implementation & Premium Customer Service!
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
2d ago
2d ago
Listed six days ago

Customer Service Team Lead (Energy)

at Utilizer

This is a Full time job

Melbourne VIC(Hybrid)
$70,000 – $100,000 per year
  • Genuine team leadership in a fast-growing energy company
  • Energy transition sector with national renewable projects
  • Clear mandate to improve process, not just maintain it
  • Genuine team leadership in a fast-growing energy company
  • Energy transition sector with national renewable projects
  • Clear mandate to improve process, not just maintain it
Lead a small customer service team handling high-volume energy enquiries for Utilizer, an Australian energy consultancy serving 10,000+ business sites
Lead a small customer service team handling high-volume energy enquiries for Utilizer, an Australian energy consultancy serving 10,000+ business sites
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty two days ago

Customer Excellence Lead - $150k + Super

at Reo Group

This is a Full time job

Engadine, Sydney NSW
$150k + Super
  • Market leader; backed by a global, listed parent company; growth sector
  • Be rewarded with a salary of $150k + Super
  • High impact leadership role; commercial and strategic; exceptional mentorship
  • Market leader; backed by a global, listed parent company; growth sector
  • Be rewarded with a salary of $150k + Super
  • High impact leadership role; commercial and strategic; exceptional mentorship
Own the end-to-end customer experience journey in a high-impact role. Drive customer excellence & margin growth in highly visible leaderhsip position.
Own the end-to-end customer experience journey in a high-impact role. Drive customer excellence & margin growth in highly visible leaderhsip position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed fifteen days ago

Customer Service Team Leader

at Novated Lease Australia

This is a Full time job

North Sydney, Sydney NSW(Remote)
$80,000 – $90,000 per year
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed nine days ago

Customer Partnerships Lead

at Datacom

This is a Full time job

Melbourne VIC(Hybrid)
  • Financial, commercial, contractual analysis for our customers
  • Hybrid working – WFH and at the Customer and Datacom office
  • Manage the financial, commercial, contractual analysis, and governance for our c
  • Financial, commercial, contractual analysis for our customers
  • Hybrid working – WFH and at the Customer and Datacom office
  • Manage the financial, commercial, contractual analysis, and governance for our c
As the Customer Partnership Lead, you will focus on the strategy, growth, customer relationships and delivery to our enterprise-wide key account
As the Customer Partnership Lead, you will focus on the strategy, growth, customer relationships and delivery to our enterprise-wide key account
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed twelve days ago

Customer Experience Manager

at Lotus People

This is a Full time job

Sydney NSW(Hybrid)
$120,000 - $140,000 + super
  • Lead a business-critical customer experience transformation across ANZ
  • Join a values-led global brand with a genuinely people-first culture
  • $120K-$140K + super | hybrid flexibility + awesome employee perks
  • Lead a business-critical customer experience transformation across ANZ
  • Join a values-led global brand with a genuinely people-first culture
  • $120K-$140K + super | hybrid flexibility + awesome employee perks
Lead customer experience transformation for a growing global brand. Drive change, inspire teams and shape the future of CX across ANZ.
Lead customer experience transformation for a growing global brand. Drive change, inspire teams and shape the future of CX across ANZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed thirteen days ago

Customer Success Lead

at KMT Group Pty Ltd

This is a Full time job

Port Melbourne, Melbourne VIC
KMT is looking for a strong Customer Success Lead to serve as a bridge between Sales and Service Delivery for an immediate start!
KMT is looking for a strong Customer Success Lead to serve as a bridge between Sales and Service Delivery for an immediate start!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
13d ago
13d ago
Listed two days ago

Customer Experience Manager

at By Charlotte

This is a Full time job

Rosebery, Sydney NSW(Hybrid)
  • Own the end-to-end customer journey
  • Build clienteling capability from the ground up
  • Be part of a brand with heart, scaling fast
  • Own the end-to-end customer journey
  • Build clienteling capability from the ground up
  • Be part of a brand with heart, scaling fast
Connection is at the heart of everything we make. We're looking for someone to bring that same intention to every customer interaction.
Connection is at the heart of everything we make. We're looking for someone to bring that same intention to every customer interaction.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eighteen hours ago

Customer Success Manager

at Reape Partners Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
$120k base, super and bonus
  • Manage strategic accounts
  • ANZ focus
  • $120k base, super and bonus
  • Manage strategic accounts
  • ANZ focus
  • $120k base, super and bonus
SaaS business looking for a CSM, Enterprise and Mid-Market accounts, global leader, CBD location with WFH option.
SaaS business looking for a CSM, Enterprise and Mid-Market accounts, global leader, CBD location with WFH option.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
18h ago
18h ago
Listed twelve days ago

Customer Experience Petstock Support Lead

at Petstock Group

This is a Full time job

Melbourne VIC
Great benefits for you,your family & pets!
  • Looking to take the next step? New Opportunity to Join the Petstock Family!
  • Significant benefits across Petstock and Woolworths Group!
  • Free access to mental health, Financial & wellbeing support services
  • Looking to take the next step? New Opportunity to Join the Petstock Family!
  • Significant benefits across Petstock and Woolworths Group!
  • Free access to mental health, Financial & wellbeing support services
Support our Customer Experience Manager and help lead a team of Customer Experience Support Advisors across the Petstock Group!
Support our Customer Experience Manager and help lead a team of Customer Experience Support Advisors across the Petstock Group!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed seven days ago

Experienced Customer Service Lead for eCommerce Jewellery Brand

at Camile & Stone
Immediate start

This is a Contract/Temp job

Melbourne VIC(Hybrid)
$32 – $38 per hour
  • Commercial & Growth-Focused Role
  • Enjoy Jewellery & Wellbeing Benefits
  • Well Established Business & Supportive team
  • Commercial & Growth-Focused Role
  • Enjoy Jewellery & Wellbeing Benefits
  • Well Established Business & Supportive team
We are seeking an experienced Customer Service Representative for our fast-growing eCommerce jewellery brand.
We are seeking an experienced Customer Service Representative for our fast-growing eCommerce jewellery brand.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed two days ago

Customer Service Manager

at Ideal Fasteners

This is a Full time job

Keysborough, Melbourne VIC
Exciting opportunity for an experienced Customer Service Manager to join a market leading company located close to home. Don't miss out, apply now!
Exciting opportunity for an experienced Customer Service Manager to join a market leading company located close to home. Don't miss out, apply now!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed two days ago

Customer Solutions - Lead

at Water Corporation

This is a Full time job

Balcatta, Perth WA
  • Permanent Position
  • Based out of Balcatta with free onsite parking
  • Shift Allowance provided
  • Permanent Position
  • Based out of Balcatta with free onsite parking
  • Shift Allowance provided
Ready to Lead with Heart and Hustle? Join us as a Customer Service Team Leader!
Ready to Lead with Heart and Hustle? Join us as a Customer Service Team Leader!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago•Expiring
2d ago•Expiring
Listed twelve days ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Recruited byCassandra Barker
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
12d ago
12d ago
Listed nineteen days ago

Customer Care Floor Lead

at Cleanaway Operations Pty Ltd

This is a Full time job

Dandenong South, Melbourne VIC(Hybrid)
  • Permanent - Full time Position - Dandenong South
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed
  • Permanent - Full time Position - Dandenong South
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed
A fantastic opportunity exists for a Call Center Manager to come and be part of our amazing team!
A fantastic opportunity exists for a Call Center Manager to come and be part of our amazing team!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty seven days ago

Customer Experience Lead

at Sport Entertainment Products

This is a Full time job

Oakleigh, Melbourne VIC
Make sure every fan, club, and VIP customer gets an experience that matches the passion they bring to the game.
Make sure every fan, club, and VIP customer gets an experience that matches the passion they bring to the game.
subClassification: OtherOther
classification: Retail & Consumer Products(Retail & Consumer Products)
27d ago•Expiring
27d ago•Expiring
Listed fifteen days ago

Customer Care Business Manager

at Zembl

This is a Full time job

Sydney NSW(Hybrid)
$120,000 – $140,000 + super (13 month FTC)
  • Genuine leadership role with a high-performing team already in place
  • Hybrid working: 3 days in office, 2 from home
  • Fast-moving, people-first culture with real autonomy
  • Genuine leadership role with a high-performing team already in place
  • Hybrid working: 3 days in office, 2 from home
  • Fast-moving, people-first culture with real autonomy
Lead a high-performing team to deliver Everything Energy to business customers. 13-Month Parental Leave Cover
Lead a high-performing team to deliver Everything Energy to business customers. 13-Month Parental Leave Cover
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
15d ago
15d ago
Listed twenty eight days ago

Customer Success Manager

at Blueflag

This is a Full time job

Melbourne VIC(Hybrid)
$120,000 – $130,000 per year
  • Own key enterprise client relationships in a growing SaaS business
  • Drive retention & real client outcomes | Established Portfolio
  • Hybrid role | 12-Month Fixed-Term Contract (Maternity leave cover)
  • Own key enterprise client relationships in a growing SaaS business
  • Drive retention & real client outcomes | Established Portfolio
  • Hybrid role | 12-Month Fixed-Term Contract (Maternity leave cover)
Own enterprise client relationships, drive retention and growth in a leading SaaS business. Hybrid role with strong, established portfolio.
Own enterprise client relationships, drive retention and growth in a leading SaaS business. Hybrid role with strong, established portfolio.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
28d ago•Expiring
Listed twenty three hours ago

Manager Digital Products

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$149739.0k - $173174.0k p.a.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
23h ago
23h ago
Listed fourteen days ago

Customer Service Lead

at Xronos Fine Jewellery

This is a Full time job

West End, Brisbane QLD
$30 – $35 per hour
Lead proactive customer communication, prepare quotes, source gemstones, and work closely with our team to ensure a seamless, high-touch experience.
Lead proactive customer communication, prepare quotes, source gemstones, and work closely with our team to ensure a seamless, high-touch experience.
subClassification: OtherOther
classification: Retail & Consumer Products(Retail & Consumer Products)
14d ago
14d ago
Listed two days ago

Head of Customer Relations

at Loren Mitchell HR

This is a Full time job

Macquarie Park, Sydney NSW
Salary based on experience
An opportunity to Lead the Customer Relations function, resolving high-risk cases, and championing a customer-first culture across the network.
An opportunity to Lead the Customer Relations function, resolving high-risk cases, and championing a customer-first culture across the network.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty three days ago

Customer Experience Team Lead

at Home Assist

This is a Full time job

Leederville, Perth WA(Hybrid)
Wellness Perks + Private Health Discounts
  • Clear internal pathways to grow your career and leadership capability
  • Lead a high-performing team and strengthen your people-management skills
  • Work flexibly with WFH options and start/finish times that suit your lifestyle
  • Clear internal pathways to grow your career and leadership capability
  • Lead a high-performing team and strengthen your people-management skills
  • Work flexibly with WFH options and start/finish times that suit your lifestyle
Lead the After‑Care team in ABN Group’s maintenance division, delivering standout service, guiding consultants, and enhancing the new‑home experience.
Lead the After‑Care team in ABN Group’s maintenance division, delivering standout service, guiding consultants, and enhancing the new‑home experience.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
23d ago•Expiring
Listed twenty hours ago

Customer Service & Signups Lead

at ClickMe Cars

This is a Full time job

Silverwater, Sydney NSW
$77,000 – $87,000 per year
  • Fast-growing car subscription business (60%+ growth year-on-year)
  • Get to know every client and make their day!
  • We celebrate wins in style - like hot air ballooning & private yachts!
  • Fast-growing car subscription business (60%+ growth year-on-year)
  • Get to know every client and make their day!
  • We celebrate wins in style - like hot air ballooning & private yachts!
Help clients get into cars, support their journey, and build real-world skills in both client service and signups. Training provided.
Help clients get into cars, support their journey, and build real-world skills in both client service and signups. Training provided.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
20h ago
Listed twelve days ago

Customer Service Manager

at Sharp & Carter Sydney Business Support

This is a Full time job

Ingleburn, Sydney NSW
$100,000 - $120,000 + Super + 10% Bonus
  • Salary: $100,000 - $120,000 + Super + 10% bonus
  • Location: South Western Sydney
  • Type: Full-time, permanent
  • Salary: $100,000 - $120,000 + Super + 10% bonus
  • Location: South Western Sydney
  • Type: Full-time, permanent
Customer Service Manager | South West Sydney | $100,000 - $120,000 + Super + 10% bonus
Customer Service Manager | South West Sydney | $100,000 - $120,000 + Super + 10% bonus
Recruited byHannah Deady
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nine days ago

Voice of the Customer Lead

at Campbelltown City Council

This is a Contract/Temp job

Sydney NSW(Hybrid)
$110,910.54 – $120,054.70 per year
  • Temporary full time, (up to 2 years), 35 hours per week
  • Salary range from $110,910.54 to $120,054.70 per annum + 12% super
  • Generous professional development opportunities
  • Temporary full time, (up to 2 years), 35 hours per week
  • Salary range from $110,910.54 to $120,054.70 per annum + 12% super
  • Generous professional development opportunities
Lead our customer insight strategy and champion a customer centric culture!
Lead our customer insight strategy and champion a customer centric culture!
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
9d ago•Expiring
9d ago•Expiring
Listed twenty three days ago

CUSTOMER SERVICE LEAD

at Relier Group

This is a Full time job

Sydney NSW
  • Step into an elevated CX role within a fast-growing global fashion brand
  • Own the online customer experience across orders, returns, product and more
  • Join a collaborative, tech-driven team with great perks and serious growth
  • Step into an elevated CX role within a fast-growing global fashion brand
  • Own the online customer experience across orders, returns, product and more
  • Join a collaborative, tech-driven team with great perks and serious growth
Join a global fashion brand with a cult following and growing ecommerce presence in a fast-paced customer experience opportunity!
Join a global fashion brand with a cult following and growing ecommerce presence in a fast-paced customer experience opportunity!
Recruited byRuby Pomare
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
23d ago•Expiring
Listed eight days ago

Senior Manager – Customer Onboarding & Implementation

at Team Global Express

This is a Full time job

Melbourne Airport, Melbourne VIC
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Career Growth in a Business that’s Evolving
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Career Growth in a Business that’s Evolving
Ready to lead the moment where customer promises become customer reality? Opportunity to elevate customer onboarding and implementation at TGE Freight
Ready to lead the moment where customer promises become customer reality? Opportunity to elevate customer onboarding and implementation at TGE Freight
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
8d ago
8d ago
Listed twelve days ago

Customer Care Team Lead

at Cleanaway Operations Pty Ltd

This is a Full time job

Somersby, Gosford & Central Coast NSW(Hybrid)
  • Join a National ASX listed company creating a sustainable future
  • Lead a diverse team of 14 in a busy, essential service environment
  • Varied role managing councils, residential enquiries and high-volume operations
  • Join a National ASX listed company creating a sustainable future
  • Lead a diverse team of 14 in a busy, essential service environment
  • Varied role managing councils, residential enquiries and high-volume operations
Join Cleanaway and take ownership of team performance, resourcing and escalations while driving a consistent, customer-focused service.
Join Cleanaway and take ownership of team performance, resourcing and escalations while driving a consistent, customer-focused service.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
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