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This is a featured job

Head of Customer Operations

at Naviam

This is a Full time job

Melbourne VIC(Hybrid)
  • Regional Leadership Impact
  • Hybrid work between the Melbourne office and working from home
  • Training and professional development opportunities
  • Regional Leadership Impact
  • Hybrid work between the Melbourne office and working from home
  • Training and professional development opportunities
Lead and scale Customer Operations across APAC at Naviam, driving excellence across Customer Success, Professional Services, and Support.
Lead and scale Customer Operations across APAC at Naviam, driving excellence across Customer Success, Professional Services, and Support.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Customer Service Team Leader

at Novated Lease Australia

This is a Full time job

North Sydney, Sydney NSW(Remote)
$80,000 – $90,000 per year
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed ten days ago

Strategy Lead

at Virgin Australia

This is a Full time job

Sydney NSW(Hybrid)
  • Highly profitable, listed business with career progression opportunities
  • Heavily discounted flights for you & your family plus $1000 free credit annually
  • High-performing, established team with strong reputation within the business
  • Highly profitable, listed business with career progression opportunities
  • Heavily discounted flights for you & your family plus $1000 free credit annually
  • High-performing, established team with strong reputation within the business
You’ll play a key role in shaping the future of our loyalty program and broader customer strategy
You’ll play a key role in shaping the future of our loyalty program and broader customer strategy
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
10d ago
10d ago
Listed twenty seven days ago

Strategy Manager

at Wesfarmers

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Help shape and deliver OneDigital's strategic agenda
  • Flexible, supportive work environment with work from home options
  • Access to employee benefits across Wesfarmers including team member discounts
  • Help shape and deliver OneDigital's strategic agenda
  • Flexible, supportive work environment with work from home options
  • Access to employee benefits across Wesfarmers including team member discounts
The Strategy Manager helps shape and deliver OneDigital's strategic agenda across loyalty, data, retail media and AI.
The Strategy Manager helps shape and deliver OneDigital's strategic agenda across loyalty, data, retail media and AI.
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
27d ago•Expiring
27d ago•Expiring
Listed fourteen days ago

Consumer Strategy & Operations Associate

at Sidekicker

This is a Casual/Vacation job

Melbourne VIC(Hybrid)
$38.99 – $44.42 per hour
  • 6 month role with full time hours
  • Global tech business
  • Weekly reliable Pay!
  • 6 month role with full time hours
  • Global tech business
  • Weekly reliable Pay!
Join a rapidly growing, market-leading global Logistics and Technology company focused on food delivery as a Consumer Strategy & Operations Associate!
Join a rapidly growing, market-leading global Logistics and Technology company focused on food delivery as a Consumer Strategy & Operations Associate!
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
14d ago
14d ago
Listed eleven days ago

Director - Hyper-Personalisation & Customer Experience

at Talenza

This is a Full time job

Melbourne VIC
$270k - $330k p.a. + + super
This is an outstanding opportunity for a leader to shape and elevate world class personalisation and customer experience at significant scale.
This is an outstanding opportunity for a leader to shape and elevate world class personalisation and customer experience at significant scale.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed two days ago

Head of Customer Operations

at Naviam

This is a Full time job

Melbourne VIC(Hybrid)
  • Regional Leadership Impact
  • Hybrid work between the Melbourne office and working from home
  • Training and professional development opportunities
  • Regional Leadership Impact
  • Hybrid work between the Melbourne office and working from home
  • Training and professional development opportunities
Lead and scale Customer Operations across APAC at Naviam, driving excellence across Customer Success, Professional Services, and Support.
Lead and scale Customer Operations across APAC at Naviam, driving excellence across Customer Success, Professional Services, and Support.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed three hours ago

Head of Marketing & Customer Experience

at Energy Power Systems
Be an early applicant

This is a Full time job

Mulgrave, Melbourne VIC(Hybrid)
  • Shape enterprise standards & governance for CX across the business
  • Collaborative, values‑driven culture with strong cross‑functional leadership
  • Shape enterprise standards & governance for CX across the business
  • Collaborative, values‑driven culture with strong cross‑functional leadership
Lead EPSA’s customer experience framework, influencing enterprise decisions and lifting customer outcomes across a complex B2B organisation.
Lead EPSA’s customer experience framework, influencing enterprise decisions and lifting customer outcomes across a complex B2B organisation.
subClassification: ManagementManagement
classification: Marketing & Communications(Marketing & Communications)
3h ago
3h ago
Listed three days ago

Customer Service Team Leader

at Novated Lease Australia

This is a Full time job

North Sydney, Sydney NSW(Remote)
$80,000 – $90,000 per year
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed two hours ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Recruited byCassandra Barker
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
2h ago
2h ago
Listed three days ago

Product Lead

at hummgroup

This is a Full time job

Sydney NSW(Hybrid)
  • Enjoy flexible working - WFH + 3 days in CBD Sydney office
  • Lead strategy, transformation and customer outcomes in a role with real impact
  • Redefine agile & product discovery with the latest AI tools
  • Enjoy flexible working - WFH + 3 days in CBD Sydney office
  • Lead strategy, transformation and customer outcomes in a role with real impact
  • Redefine agile & product discovery with the latest AI tools
Lead a company‑wide product transformation, shaping financial brands with customer‑led strategy, portfolio optimisation and sustainable growth
Lead a company‑wide product transformation, shaping financial brands with customer‑led strategy, portfolio optimisation and sustainable growth
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed two days ago

Operations Analyst (Merchant Strategy & Operations)

at Sidekicker

This is a Casual/Vacation job

Melbourne VIC(Hybrid)
$55 – $63.26 per hour
  • 6 month role with full time hours
  • Global tech business
  • Weekly reliable Pay!
  • 6 month role with full time hours
  • Global tech business
  • Weekly reliable Pay!
Join a rapidly growing, market-leading global Logistics and Technology company focused on food delivery as an Operations Analyst!
Join a rapidly growing, market-leading global Logistics and Technology company focused on food delivery as an Operations Analyst!
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
2d ago
2d ago
Listed ten days ago

Marketing and Strategy Lead

at Goodman Fielder

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)
  • Enterprise‑Level Impact & Executive Visibility
  • Strategy-to-Execution Ownership
  • Rare Growth Platform in an Iconic FMCG Business
  • Enterprise‑Level Impact & Executive Visibility
  • Strategy-to-Execution Ownership
  • Rare Growth Platform in an Iconic FMCG Business
Drive Strategy. Shape Growth. Enable Transformation. with Leading FMCG
Drive Strategy. Shape Growth. Enable Transformation. with Leading FMCG
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed three days ago

Loyalty Program Manager

at Human Solutions Group

This is a Full time job

Sydney NSW
  • Growing Group
  • Long Term Career Path
  • Build Something
  • Growing Group
  • Long Term Career Path
  • Build Something
We're looking for a strategic and hands-on Loyalty Program Manager to drive the implementation and success of our new loyalty program. CBD Based
We're looking for a strategic and hands-on Loyalty Program Manager to drive the implementation and success of our new loyalty program. CBD Based
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
Listed one hour ago

Senior Product Owner

at Kmart

This is a Full time job

Chadstone, Melbourne VIC(Hybrid)
  • Brand new Chadstone office with state of the art facilities!
  • Working from home flexibility on offer | 2 days a week from home
  • Access to bonus program with additional discounts across Wesfarmers brand!
  • Brand new Chadstone office with state of the art facilities!
  • Working from home flexibility on offer | 2 days a week from home
  • Access to bonus program with additional discounts across Wesfarmers brand!
Lead the creation of high-value digital and business outcomes across Kmart Group, helping shape the future of how we operate at scale.
Lead the creation of high-value digital and business outcomes across Kmart Group, helping shape the future of how we operate at scale.
subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
1h ago
1h ago
Listed twenty three hours ago

Journey Expert

at Hays | Marketing

This is a Contract/Temp job

Melbourne VIC
$764 - 887 p.d. + Super
  • Deliver data-driven customer journeys using CRM tools
  • Use segmentation to target the right customers
  • Execute multi-channel campaigns (email, SMS, app, web)
  • Deliver data-driven customer journeys using CRM tools
  • Use segmentation to target the right customers
  • Execute multi-channel campaigns (email, SMS, app, web)
Design and deliver data-driven customer journeys using CRM tools to support targeted, multi-channel campaigns and improve engagement.
Design and deliver data-driven customer journeys using CRM tools to support targeted, multi-channel campaigns and improve engagement.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
23h ago
23h ago
Listed two days ago

Customer Journey Manager | CRM & Personalisation

at Bluefin Resources Pty Limited

This is a Contract/Temp job

Docklands, Melbourne VIC(Hybrid)
AUD 800 - 890 per day
Lead CRM and customer journey delivery for a major banking migration program. Immediate shortlist, interviews by the 19th.
Lead CRM and customer journey delivery for a major banking migration program. Immediate shortlist, interviews by the 19th.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
2d ago
2d ago
Listed three hours ago

Customer Success Manager-Consultant

at Intelegencia

This is a Full time job

Sydney NSW(Remote)
$145,000 – $150,000 per year
Own enterprise client relationships, drive customer success, and grow strategic accounts in a dynamic SaaS/IT environment.
Own enterprise client relationships, drive customer success, and grow strategic accounts in a dynamic SaaS/IT environment.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
3h ago
3h ago
Listed one day ago

Customer Success Operations Manager

at Amplar Health

This is a Full time job

Melbourne VIC
160000
  • Join Amplar Health; purpose‑driven, innovative, people‑first culture
  • Build scalable processes & capability across a growing CS function
  • Shape end‑to‑end ops that power real customer impact
  • Join Amplar Health; purpose‑driven, innovative, people‑first culture
  • Build scalable processes & capability across a growing CS function
  • Shape end‑to‑end ops that power real customer impact
Step into a fast‑paced role shaping customer success. Drive deals, streamline ops, and build smart systems that turn big ideas into real impact.
Step into a fast‑paced role shaping customer success. Drive deals, streamline ops, and build smart systems that turn big ideas into real impact.
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
1d ago
1d ago
Listed twenty eight days ago

Partner Strategy Lead

at Flybuys

This is a Full time job

Melbourne VIC(Hybrid)
  • Flybuysflex - hybrid working
  • Two well-being days per year!
  • Ongoing learning & development programs and opportunities
  • Flybuysflex - hybrid working
  • Two well-being days per year!
  • Ongoing learning & development programs and opportunities
This role will be the lead for our partner strategy!
This role will be the lead for our partner strategy!
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
28d ago•Expiring
28d ago•Expiring
Listed twenty hours ago

Customer Development Executive - Pharmacy

at Colgate Palmolive
Be an early applicant

This is a Contract/Temp job

Melbourne VIC
  • Opportunity to work with Multinational Company
  • Opportunity to work with Multinational Company
Please note that this is a 12 month contract role.
Please note that this is a 12 month contract role.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
20h ago
20h ago
Listed three hours ago

Strategy & Operations Analyst

at morgan young
Be an early applicant

This is a Full time job

Brisbane QLD
  • High Growth Financial Services firm
  • Early Career Opportunity
  • High Growth Financial Services firm
  • Early Career Opportunity
Work directly with the CEO in a high trust role spanning strategy, operations and execution.
Work directly with the CEO in a high trust role spanning strategy, operations and execution.
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
3h ago
3h ago
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