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This is a featured job

Manager, Complaints

at Resources Safety and Health Queensland

This is a Full time job

Brisbane QLD
  • Full-time AO8 opportunity
  • Flexible work options
  • Improve complaints outcomes across QLD resources sector
We are looking for someone to shape how complaints are managed at RSHQ - lead improvements, strengthen accountability and drive better outcomes.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
Featured
This is a featured job

Complaints Officer | Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Own complex investigations that improve aged care across Australia.
  • Modern King Street office with great facilities & close to public transport
  • Fun, inclusive culture with regular social events and team celebrations
Join a fast-growing aged care leader investigating regulator-referred complaints and delivering fair, evidence-based outcomes.
subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)
Featured
Listed four days ago

Manager, Complaints

at Resources Safety and Health Queensland

This is a Full time job

Brisbane QLD
  • Full-time AO8 opportunity
  • Flexible work options
  • Improve complaints outcomes across QLD resources sector
We are looking for someone to shape how complaints are managed at RSHQ - lead improvements, strengthen accountability and drive better outcomes.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
4d ago
Listed thirteen days ago

Complaints Officer | Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Own complex investigations that improve aged care across Australia.
  • Modern King Street office with great facilities & close to public transport
  • Fun, inclusive culture with regular social events and team celebrations
Join a fast-growing aged care leader investigating regulator-referred complaints and delivering fair, evidence-based outcomes.
subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)
13d ago
Listed seven days ago

Principal Investigations Officer

at Public Sector People

This is a Contract/Temp job

Brisbane QLD
Attractive pay rates from $87 p/h + 12% Super (
ASAP Start | Initial contract until 24th Dec 2026 + extension | Pay from $87 per hour + super | Weekly Pay | Brisbane CBD | WFH up to two days/week
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation classification: Government & Defence(Government & Defence)
7d ago
Listed twenty eight days ago

Complaints & Hardship Manager

at DebtManagers Services Pty Limited
Immediate start

This is a Full time job

Springwood, Brisbane QLD
$160,000 – $180,000 p.a. plus bonuses plus super
  • You'll shape culture, not just process
  • Competitive salary
  • Be part of a team that values professionalism and enjoys a laugh along the way.
Lead Complaints & Hardship at DebtManagers – where fairness meets real impact. Own the process, drive culture change, shape outcomes.
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
28d ago•Expiring
Listed six hours ago

EL1 Lead Investigator

at Calleo
Be an early applicant

This is a Contract/Temp job

Brisbane QLD
$92.89 per hour + 12% superannuation
  • 12 months + extension
  • Open to all States
  • Ability to obtain Baseline
Support program integrity by leading fraud and payment investigations and quality assurance activities
Recruited byDeb Moss
subClassification: Government - FederalGovernment - Federal classification: Government & Defence(Government & Defence)
6h ago
Listed four days ago

Investigator

at Aged Care Quality and Safety Commission

This is a Full time job

Brisbane QLD(Hybrid)
$89,135 - $96,829 plus 15.4% Superannuation
  • We focus on delivering a sector that safeguards the welfare of older Australians
  • Competitive Salary + 15.4% Superannuation + Additional Entitlements
  • Flexible Working Arrangements
Exciting opportunity for Investigators
subClassification: Government - FederalGovernment - Federal classification: Government & Defence(Government & Defence)
4d ago
Listed seven days ago

Principal Investigator - Workplace Conduct

at Davidson

This is a Contract/Temp job

Fortitude Valley, Brisbane QLD(Hybrid)
$88 - $88.1 p.h.
  • $88p/h + super | Initial 6-month Government contract
  • Lead complex workplace conduct investigations end-to-end
  • Brisbane | Hybrid flexibility following onboarding & training
Lead complex workplace conduct investigations end-to-end in this 6-month Queensland Government contract based in Brisbane.
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations classification: Human Resources & Recruitment(Human Resources & Recruitment)
7d ago
Listed seven days ago

Fraud Investigator

at WorkCover Queensland

This is a Full time job

Brisbane QLD(Hybrid)
  • Conduct complex fraud investigations and regulator referrals
  • Purpose-driven organisation making a difference to Queenslanders
  • Enjoy autonomy, hybrid working and study assistance at WorkCover
Use your fraud investigations expertise to protect the integrity of Queensland's workers' compensation scheme at WorkCover
subClassification: Compliance & RiskCompliance & Risk classification: Banking & Financial Services(Banking & Financial Services)
7d ago•Expiring
Listed fifteen days ago

Compliance and Integrity Officer

at Pickleball Australia

This is a Part time job

Brisbane QLD(Remote)
$80,000 – $90,000 per year
Do you want to be a part of Australia's fastest growing sport? Then, this role may be just for you!
subClassification: OtherOther classification: Sport & Recreation(Sport & Recreation)
15d ago
Listed twelve days ago

External Dispute Resolution Specialist

at Suncorp

This is a Full time job

Brisbane QLD(Hybrid)
  • Manage complex AFCA complaints and influence fair outcomes
  • Permanent role with flexible hybrid work options
  • Join a purpose-led team focused on customer trust and fairness
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight & commercial acumen come together.
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
12d ago
Listed seven days ago

Senior Assessment Officer

at Office of the Health Ombudsman

This is a Contract/Temp job

Brisbane QLD
  • Make robust, transparent administrative decisions in line with legislation
  • Escalate serious public health&safety risks under the Health Ombudsman Act 2013
  • Document clear, impartial reasons for complaint assessment decisions.
The role will also be responsible for team support and mentoring/coaching and additional quality assurance accountabilities
subClassification: OtherOther classification: Legal(Legal)
7d ago
Listed eight days ago

Senior Safeguarding and Reporting Officer

at Kanda

This is a Full time job

Brisbane QLD(Hybrid)
$80k + super
  • Reportable conduct investigations, built the right way from day one
  • Full-time hybrid opportunity with monthly RDO
  • Based in Brisbane, flexible across our QLD offices
Lead the evidentiary backbone of reportable conduct investigations. Build a new function from the ground up.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
8d ago
Listed twenty five days ago

ER Specialist - Operational Investigations - QLD

at Coles

This is a Full time job

Mount Gravatt, Brisbane QLD
  • Shape workplace culture and influence people outcomes at scale.
  • Partner with leaders to resolve complex ER matters and drive change.
  • Join a trusted Australian brand with strong growth and career pathways.
New role, new opportunities to win together. Since 1914, our success has been driven by 115,000 team members serving communities across Australia.
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations classification: Human Resources & Recruitment(Human Resources & Recruitment)
25d ago•Expiring
Listed twenty days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited

This is a Full time job

South Brisbane, Brisbane QLD(Hybrid)
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
20d ago
Listed seven hours ago

Investigations Officer

at City of Moreton Bay

This is a Full time job

Caboolture, Brisbane QLD
$87,301 - $103,597 pa + super | 9 Day Fortnight
  • Enjoy work life balance with a 9 day fortnight
  • Deliver meaningful outcomes through education and compliance
  • Join a team committed to fairness, integrity and service
Conduct investigations, assess evidence and enforce legislation across dog attacks, compliance matters and illegal dumping.
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation classification: Government & Defence(Government & Defence)
7h ago
Listed twenty days ago

Customer Care Officer - External Dispute Resolution

at Credit Corp Group Limited
Be an early applicant

This is a Full time job

South Brisbane, Brisbane QLD(Hybrid)
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals classification: Legal(Legal)
20d ago
Listed eleven days ago

Senior Advisor, Assessments

at Department of Youth Justice and Victim Support

This is a Contract/Temp job

Brisbane QLD
$119,802 - $127,941 p/a
  • Temporary Full-Time
  • Salary: $119,802 to $127,941
  • 12.75% superannuation
The Ethical Standards Group is responsible for responding to and mitigating suspected or alleged corrupt conduct and serious misconduct
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations classification: Human Resources & Recruitment(Human Resources & Recruitment)
11d ago
Listed eight days ago

Senior Investigator

at Department of Local Government, Water and Volunteers

This is a Full time job

Brisbane QLD
$119,802 - $127,941 per annum
  • Permanent full-time role based in Brisbane
  • Build expertise in a niche jurisdiction
  • Contribute to the integrity and accountability of local government
The Office of the Independent Assessor (OIA) is seeking a skilled and motivated Senior Investigator (AO6) to join our investigative team.
subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)
8d ago
Listed eight days ago

Safeguarding and Reporting Officer

at Kanda

This is a Full time job

Brisbane QLD(Hybrid)
$70k + super
  • NDIS reportable incidents and restrictive practice, start to finish
  • Full-time hybrid opportunity with monthly RDO
  • Based in Brisbane, flexible across our QLD offices
Own NDIS incident reporting and coach our Service Managers to get it right first time.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
8d ago
Listed three days ago

Principal Project Officer, Fraud

at u&u. Recruitment Partners

This is a Contract/Temp job

Brisbane QLD(Hybrid)
$94.59 per hour + super
  • Shape a new approach to fraud across Queensland’s workers’ comp scheme
  • Work with senior leaders, insurers and key industry stakeholders
  • $94.59/hr + super | Contract to Feb 2027 | 6-month extension potential
Bring your project expertise to a complex regulatory challenge and help shape how fraud is tackled across Queensland’s workers’ compensation scheme.
Recruited byBrianna Brutnall
subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)
3d ago
Listed eleven days ago

Compliance Officer, Case Management

at Aged Care Quality and Safety Commission

This is a Full time job

Brisbane QLD(Hybrid)
$89,135 - $96,829 per annum + 15.4% superannuation
  • We aim to build confidence and trust in aged care by promoting best practice.
  • Competitive Salary + 15.4% Superannuation + Additional Entitlements
  • Flexible Working Arrangements
The Aged Care Quality and Safety Commission is looking for Compliance Officers to join our Regulatory Operations Division.
subClassification: Government - FederalGovernment - Federal classification: Government & Defence(Government & Defence)
11d ago•Expiring
Listed eleven days ago

State Integrity Officer

at Tennis Australia

This is a Full time job

Brisbane QLD
  • Manage integrity and safeguarding matters across tennis in Queensland.
  • Investigate complaints and support child safety, conduct and compliance.
  • Deliver education, policy guidance and stakeholder support programs.
Protect integrity across Queensland tennis by managing safeguarding matters, investigations, education programs and stakeholder support.
subClassification: OtherOther classification: Sport & Recreation(Sport & Recreation)
11d ago
Listed five days ago

Case Manager

at Auto & General

This is a Full time job

Toowong, Brisbane QLD
Manage customer disputes, ensure code compliance, provide impartial resolution & support to stakeholders with empathy & expertise.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
5d ago
Listed one day ago

Senior Privacy Officer

at Maxima Recruitment Services
Be an early applicant

This is a Contract/Temp job

Logan Central, Brisbane QLD
  • Local Council opportunity
  • $74 per hour + super
Experienced Senior Privacy Officer for a Local Council position.
Recruited byCassandra Hall
subClassification: Government - LocalGovernment - Local classification: Government & Defence(Government & Defence)
1d ago
Listed seven days ago

Senior Assessment Officer

at Office of the Health Ombudsman

This is a Full time job

Brisbane QLD
The role will also be responsible for team support and mentoring/coaching and additional quality assurance accountabilities to support the...
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation classification: Government & Defence(Government & Defence)
7d ago
Listed seven days ago

AO7 Principal Investigator

at Hays | Policy & Strategy

This is a Contract/Temp job

Brisbane QLD(Hybrid)
Up to $88.29 p.h.
  • Inner city location
  • Queensland Government
  • Exciting investigator opportunity
AO7 Principal Investigation | Complex Misconduct Investigations | Albion - Apply now!
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation classification: Government & Defence(Government & Defence)
7d ago
Listed twenty two days ago

A06 Case Management

at empire group

This is a Contract/Temp job

Brisbane QLD(Hybrid)
$79.18 to $84.55 per hour plus superannuation
  • "Government" case management experience essential
  • Draft complex case management correspondence
  • Advise leaders on ER, IR & performance matters
AO6 Case Management Advisor | Government opportunity. Use your ER expertise managing complex cases, drafting correspondence and advising leaders.
Recruited byPauline Stephens
subClassification: Government - StateGovernment - State classification: Government & Defence(Government & Defence)
22d ago
Listed eighteen days ago

Compliance / Investigation officer

at Public Sector People

This is a Contract/Temp job

Brisbane QLD
Pay rate of $57 per hour + super
Investigations | Local Council | ASAP Start | On-site Parking | Initial 6-month contract | Direct appointment opportunity| Pay $57 per hour + Super
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation classification: Government & Defence(Government & Defence)
18d ago
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