Complaince Manager Jobs (with Salaries)

Listed four days ago

Head of Service Complaints

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

NFP Salary Packaging Benefits and Extra Leave

Build trust, accountability and fairness at the heart of AFCA
Lead and influence AFCA’s service complaints function and service model
Hybrid working from our state-of-the-art CBD offices, exceptional culture

Build trust, accountability and fairness at the heart of AFCA
Lead and influence AFCA’s service complaints function and service model
Hybrid working from our state-of-the-art CBD offices, exceptional culture

Head of Service Complaints at AFCA in Melbourne, leading the internal service complaints function to ensure independence, integrity, and transparency.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

4d ago

Listed four days ago

Head of Service Complaints

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

NFP Salary Packaging

Build trust, accountability and fairness at the heart of AFCA
Lead and influence AFCA's service complaints function and service model
Hybrid working from our state-of-the-art CBD office, award winning culture

Build trust, accountability and fairness at the heart of AFCA
Lead and influence AFCA's service complaints function and service model
Hybrid working from our state-of-the-art CBD office, award winning culture

Head of Service Complaints at AFCA in Sydney, leading the internal service complaints function to ensure independence, integrity, and transparency.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

4d ago

Listed twenty one days ago

Complaints Management Specialist

at Crown Resorts Limited

This is a Full time job

Southbank, Melbourne VIC

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

21d ago

Listed three days ago

Complaints Officer / Complaints Specialist

at Mortgage House

This is a Full time job

North Sydney, Sydney NSW

Join a growing and respected non-bank lender
Manage varied complaints and AFCA-related matters
Build your career in financial services dispute resolution

Join a growing and respected non-bank lender
Manage varied complaints and AFCA-related matters
Build your career in financial services dispute resolution

Manage customer complaints and AFCA matters, delivering fair, compliant and timely outcomes within a growing non-bank lender.

subClassification: Compliance & RiskCompliance & Risk

classification: Banking & Financial Services(Banking & Financial Services)

3d ago

Listed one day ago

Complaints & Investigations Lead

at PeopleKind Group

This is a Part time job

Burswood, Perth WA(Hybrid)

Play a critical part in upholding the rights of people we support
Support a variety of different subsidiaries within PeopleKind Group
Work with supportive leadership and enjoy genuine autonomy

Play a critical part in upholding the rights of people we support
Support a variety of different subsidiaries within PeopleKind Group
Work with supportive leadership and enjoy genuine autonomy

The Complaints and Investigations Lead will play a critical role in strengthening how we deliver safe, high quality services to the WA community

subClassification: OtherOther

classification: Community Services & Development(Community Services & Development)

1d ago

Listed two days ago

Ombudsman & Complaint Specialist

at Ausgrid

This is a Full time job

Melbourne VIC

$119,500 per year

Manage and resolve customer complaints and disputes
Manage complex or sensitive issues across a diverse range of stakeholders
Assess complaint trends and contribute to continuous improvement initiatives.

Manage and resolve customer complaints and disputes
Manage complex or sensitive issues across a diverse range of stakeholders
Assess complaint trends and contribute to continuous improvement initiatives.

• Bring your passion for problem-solving to a role where every resolution counts! • Permanent full-time | Competitive package • Hybrid

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed four days ago

Rules Officer

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Rules Officer

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

4d ago

Listed fourteen hours ago

Manager Compliance and Investigations

at ReturnToWorkSA

Be an early applicant

This is a Full time job

Adelaide SA

Lead complex compliance and investigation functions
Drive fair, risk-based regulatory decisions
Build trusted outcomes that protect Scheme integrity

Lead complex compliance and investigation functions
Drive fair, risk-based regulatory decisions
Build trusted outcomes that protect Scheme integrity

Lead complex investigations that protect Scheme integrity and deliver fair, trusted regulatory outcomes.

subClassification: Government - StateGovernment - State

classification: Government & Defence(Government & Defence)

14h ago

Listed four days ago

Rules Officer

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Rules Officer

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

4d ago

Listed two days ago

Ombudsman & Complaint Specialist

at Ausgrid

This is a Full time job

Sydney NSW

$119,500 per year

Manage and resolve customer complaints and disputes
Manage complex or sensitive issues across a diverse range of stakeholders
Assess complaint trends and contribute to continuous improvement initiatives.

Manage and resolve customer complaints and disputes
Manage complex or sensitive issues across a diverse range of stakeholders
Assess complaint trends and contribute to continuous improvement initiatives.

• Bring your passion for problem-solving to a role where every resolution counts! • Permanent full-time | Competitive package • Hybrid

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed four days ago

Complaints Resolution Manager

at Handy Finance

This is a Full time job

Adelaide SA

Lead AFCA and IDR disputes within a fast-growing consumer finance fintech
Career progression and leadership opportunities in a high-performing environment
Modern Adelaide CBD office with competitive salary and supportive culture teams

Lead AFCA and IDR disputes within a fast-growing consumer finance fintech
Career progression and leadership opportunities in a high-performing environment
Modern Adelaide CBD office with competitive salary and supportive culture teams

Join Handy Finance as a Complaints Resolution Manager managing AFCA and customer disputes within a fast-growing fintech offering strong career growth.

subClassification: MortgagesMortgages

classification: Banking & Financial Services(Banking & Financial Services)

4d ago

Listed six days ago

Complaints and Safeguarding officer

at Family Spirit Limited

This is a Full time job

Bankstown, Sydney NSW

Competitive salary
Opportunity to enhance your management and leadership skills
Join a mission-driven team

Competitive salary
Opportunity to enhance your management and leadership skills
Join a mission-driven team

Opportunity for an experienced complaints and safeguarding manager to join our team at Family Spirit

subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services

classification: Community Services & Development(Community Services & Development)

6d ago

Listed four days ago

Complaince Co-ordinator

at Advance College

This is a Full time job

Burwood, Sydney NSW

The RTO Compliance Coordinator role offers hands-on experience in ASQA compliance, audits, systems, and quality assurance, supporting career growth.

subClassification: OtherOther

classification: Education & Training(Education & Training)

4d ago

Listed sixteen hours ago

Performance Manager - Disputes

at Gallagher Bassett

Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)

Competitive salary and benefits

Monthly RDO, birthday leave, purchased leave, reproductive leave & more!
Individual development planning and structured career progression
Hybrid working arrangements post training and brand new CBD office

Monthly RDO, birthday leave, purchased leave, reproductive leave & more!
Individual development planning and structured career progression
Hybrid working arrangements post training and brand new CBD office

Elevate dispute resolution with a leading insurer. Drive quality outcomes, coach teams, and thrive in a supportive culture.

subClassification: Workers' CompensationWorkers' Compensation

classification: Insurance & Superannuation(Insurance & Superannuation)

16h ago

Listed four days ago

Customer Dispute Resolution Case Manager

at Auto & General

This is a Full time job

North Lakes, Brisbane QLD

Variety of career development opportunities
Discounts on insurance products, retail outlets and gyms
Award-winning Workplace Giving program

Variety of career development opportunities
Discounts on insurance products, retail outlets and gyms
Award-winning Workplace Giving program

Lead complaint investigations, balancing customer advocacy/vulnerability with regulatory compliance & business positions.

subClassification: OtherOther

classification: Insurance & Superannuation(Insurance & Superannuation)

4d ago

Listed two days ago

Customer Service Representative - Complex Complaints

at recoveriescorp

This is a Full time job

Melbourne VIC

Great office location, close to public transport
Make an impact resolving complex complaints that truly affect customers
Employee benefits program, Cultural Holiday Swap, 'Unplugged' day and More

Great office location, close to public transport
Make an impact resolving complex complaints that truly affect customers
Employee benefits program, Cultural Holiday Swap, 'Unplugged' day and More

Support customers through complex situations by resolving escalated complaints with care, professionalism, and regulatory compliance.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed ten days ago

Investigations Team Manager

at Energy and Water Ombudsman (Victoria)

This is a Full time job

Melbourne VIC(Hybrid)

Are you a people leader with problem-solving and developing people skills?
Do you thrive on leading teams to achieve impactful outcomes?
Are you ready to apply your analytical skills to drive fair resolutions?

Are you a people leader with problem-solving and developing people skills?
Do you thrive on leading teams to achieve impactful outcomes?
Are you ready to apply your analytical skills to drive fair resolutions?

We are looking for an experienced people leader with dispute resolution expertise to join our extraordinary and close-knit team.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution

classification: Legal(Legal)

10d ago

Listed twenty five days ago

Complaints Officer

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD

Modern King Street office with great facilities & close to public transport
Boost your take-home pay with employee benefits and novated leasing
Join a growing aged care provider where your impact is seen and valued

Modern King Street office with great facilities & close to public transport
Boost your take-home pay with employee benefits and novated leasing
Join a growing aged care provider where your impact is seen and valued

Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

25d ago•Expiring

Listed twenty one hours ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)

Lead customer support operations and third-party contact centre performance nati
Drive service delivery, customer experience optimisation and operational improve
Brisbane CBD location, 1 day WFH per week

Lead customer support operations and third-party contact centre performance nati
Drive service delivery, customer experience optimisation and operational improve
Brisbane CBD location, 1 day WFH per week

Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.