(164 reviews)

Company Profile

Company overview

Website

Industry

Specialty Retail

Primary location

MELROSE PL, 22 3030 WERRIBEE Australia

Salvos Stores Southern Territory operates over 200 stores in VIC, TAS, WA, SA and NT. Keep up to date with our latest shopping, donating and volunteering news. Salvos Stores is the retail arm of The Salvation Army Australia Southern Territory and operates over 200 retail stores in Western Australia, South Australia, Victoria, Tasmania and the Northern Territory. Salvos Stores operates as a fully functioning retail business, recycling pre-loved goods and relying heavily on the generosity of the public.

Reviews overview

3.9164 ratings in total

5

84

4

21

3

30

2

11

1

18

41%

Rate salary as high or average

71%

Employees recommend this employer to friends

What’s it like working at Salvos Stores?

AI summary of recent reviews

Employees value the friendly and supportive colleagues at Salvos Stores, along with the sense of purpose in helping vulnerable people and contributing to sustainability. Staff appreciate meeting customers and the local community, the variety of tasks with something different every day, and the flexible work arrangements that support work-life balance.

However, there are some potential challenges, including stores being understaffed at times, making it difficult to manage workload and process donations. Some employees note that upper management communication could be improved, with concerns about the focus on sales targets. The workload can be substantial, and managing volunteers effectively remains an ongoing area of development.

Recent reviews

5.0

Intern Volunteer

Jun 2026

Clyde North VIC 3978Less than 1 year in the role, former employee

It's a great place to learn & understand social values.

The good thingsA well disciplined working culture No work is small. Everyone respects the team mates & the customers.

The challengesAdequate space is the need of the hour.

3.0

Store Manager

Jun 2026

Wodonga VIC 36901 to 2 years in the role, former employee

My dream job became a nightmare

The good thingsMy dream job, love the whole concept of an op shop, something different every day

The challengesWas expected to run a large busy store with inadequate staff but we were smashing targets and upper management only concerned with figures on paper, no interest in the pressure stores are under. Not enough staff to process the constant huge influx of donations, store always filthy as no time to clean. Burnt myself out trying to fill all the holes so my dream job became a nightmare. I would still be there today if I had been given the help I needed.

3.0

Volunteer Manager

Apr 2026

Goulburn NSW 25801 to 2 years in the role, former employee

Great community, Though it was tough work,I did get a injury from it, it's a real shame

The good thingsMeeting the community, Staff were excellent.

The challengesListening to staff. Getting recognition from head office, always get knocked back for Sydney office roles.

Ratings for Salvos Stores are shared as-is from employees in line with our community guidelines

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