Company Profile

Employees appreciate the supportive colleagues and teamwork at Wallace Bishop, frequently mentioning the long-lasting friendships they form with team members. Training opportunities are available, particularly in watch training and retail support, with some employees progressing from casual roles to management positions. Many enjoy working with jewellery and creating custom pieces for customers, and some note that management is helpful and supportive of staff success.

However, there are some potential challenges, including feedback that upper management could modernise their approach and improve communication between departments. Several employees indicate that the recognition and incentive structure could be enhanced, with commission structures being challenging to achieve. Many mention that computer systems are outdated, though updates are underway. Some employees note that work/life balance can be demanding, with long hours and high performance expectations in retail roles, and that workplace culture varies across different store locations.