at Pet Circle
Tarneit, Melbourne VIC
Come join our team as a general hand!
6d ago
Pet Circle
(35 reviews)
Company Profile
Company overview
Industry
Home & Garden Retail
Welcome to the home of Australia's largest online pet food delivery service.
Our mission is to help you care for your pet.
We have everything you need for your pet, in one online store. Whether it's premium pet food, medication, accessories, toys or treats, Pet Circle has the world's most trusted and recognised brands at significantly less than traditional or even other online retailers, all backed up by our price guarantee.
Established in 2011 and headquartered in Alexandria in Sydney, Pet Circle has quickly become Australia's largest online pet supplies company servicing over 100,000 customers right across the country and employing over 50 team members.
In addition to traditional one-off purchasing options we also offer a unique subscription based service that allows you to set up your pet supplies order and receive it every month or on whatever timeline suits you. It's the ultimate set-and-forget service delivering treats, toys, food and medication to Australia's most loved family members.
Because less time you spend shopping for pet supplies means more time playing with your pet. Pet happiness is our happiness.
Source: This is an extract from the company's own website
Jobs at Pet Circle
Based on your search activityat Pet Circle
Tarneit, Melbourne VIC
Come join our team as a Forklift Driver!
6d ago
Reviews overview
2.935 ratings in total
5
12
4
5
3
1
2
1
1
16
88%
49%
What’s it like working at Pet Circle?
AI summary of recent reviews
Employees appreciate their friendly and supportive colleagues, the pet-friendly workplace where they can bring their pets to work, and the work from home flexibility. Employee benefits such as discounts, monthly BBQs and good pay are also valued by staff at Pet Circle.
However, there are some potential challenges, including varying management approaches and communication styles, the fast-paced environment with demanding performance expectations, and high staff turnover particularly in customer service. Some employees have also noted that career development pathways could be clearer and that training and ongoing support could be more comprehensive.
However, there are some potential challenges, including varying management approaches and communication styles, the fast-paced environment with demanding performance expectations, and high staff turnover particularly in customer service. Some employees have also noted that career development pathways could be clearer and that training and ongoing support could be more comprehensive.
Recent reviews
1.0
Head office
Sep 2026Sydney NSW 20003 to 4 years in the role, current employee
A once passionate workplace that has lost its culture and direction and under new leadership.
The good thingsEmployee discount is a nice benefit, particularly if you have pets.
The challengesThe company has become increasingly disconnected from its retail and animal-industry roots. There is a strong focus on technology and AI, while the employee experience and connection to the core business seem to have become secondary. Communication and direction between departments can be poor, and the culture has deteriorated significantly. Staff can feel like numbers rather than valued contributors, particularly during periods of organisational change.
5.0
Operations Manager
Mar 2026Sydney NSW 20004 to 5 years in the role, current employee
Friendly company, interesting work
The good thingsGood challenges and opportunity
Pet friendly
Great people
Good pay
The challengesNot much to say, genuinely love working here
3.0
Delivery Driver
Sep 2025Brisbane QLD 4000Less than 1 year in the role, former employee
Working at Pet Circle has been a mix of fun and challenges
The good thingsEmployee perks
Friendly team members
Flexibility
The challengesManagement & Leadership Issues
Pathways for Career Growth & Recognition
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