at Oscar Wylee
Brookvale, Sydney NSW
Combine fashion, eye care and customer service in a casual Optical Dispenser role with our Warringah Mall team.
16h ago
Oscar Wylee
(11 reviews)
Company Profile
Company overview
Website
Industry
Optical Retail
Specialities
Eyewear, Fashion retail, Eye care, Optometry, Digital marketing, On-trend content, Customer service, Fashion forward product
Company size
1,001-5,000
Primary location
Sydney, NSW
Oscar Wylee is a leading optometry company with 140+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.We are an ambitious, solutions focused and energetic group, passionate about making a positive difference in communities needing access to this important service.
Jobs at Oscar Wylee
Based on your search activityat Oscar Wylee
Glen Waverley, Melbourne VIC
Seeking an enthusiastic and engaging leader ready to support and develop our optical retail team in Glen Waverley.
18h ago
Featured
Frames For Everyone. 
Oscar Wylee is one of the fastest growing eyewear companies in Australia with a thriving in-store and online presence across three different countries, Australia, New Zealand and Canada.
Reviews overview
3.511 ratings in total
5
5
4
2
3
0
2
2
1
2
82%
64%
What’s it like working at Oscar Wylee?
AI summary of recent reviews
Employees at Oscar Wylee consistently highlight the friendly and supportive team environment, where colleagues work well together and help each other out. Staff appreciate the free pair of glasses provided every six months with add-ons included, as well as the thorough, paid training that allows them to learn at their own pace. The work/life balance is noted as a positive aspect, with supportive management and a genuine focus on customer service rather than aggressive sales targets.
However, there are some potential challenges, including upper management and head office being difficult to reach with delayed responses and limited hands-on support for remote locations. Casual workers may experience inconsistent shifts, particularly during quieter periods, and some employees have noted that pay is at the lower end with limited career progression opportunities. Additionally, payroll administration can occasionally have errors, and workload expectations can be high during peak periods with reduced staffing during breaks.
However, there are some potential challenges, including upper management and head office being difficult to reach with delayed responses and limited hands-on support for remote locations. Casual workers may experience inconsistent shifts, particularly during quieter periods, and some employees have noted that pay is at the lower end with limited career progression opportunities. Additionally, payroll administration can occasionally have errors, and workload expectations can be high during peak periods with reduced staffing during breaks.
Recent reviews
1.0
Store Manager
Mar 2026Fountain Gate VIC 38052 to 3 years in the role, former employee
Whilst the pay is decent, it’s not worth your mental health.
The good thingsThe casual workers are nice .. to an extent.
The challengesOscar Wylee could improve its business performance and workplace culture by taking a firm, transparent stance against workplace b*llying, especially when it involves leadership. This includes holding all staff, including the business owner, to the same behavioural standards and implementing clear accountability measures. Additionally, strengthening the HR function to ensure employee complaints are taken seriously, handled confidentially, and followed through with meaningful action would build trust and morale. A safe, supportive work environment not only protects employees but also leads to higher retention, better customer service, and stronger overall business outcomes.
5.0
Optical Dispener and Keyholder
Feb 2026Sydney NSW 20001 to 2 years in the role, current employee
Great work environment
The good thingsGreat colleagues and competitive pay. Good working environment, and everyone likes to help each other out like a team. Most equipment is automated, which simplifies tasks, so it makes it easier to do the job
The challengesSometimes inconsistent shifts for casuals.
2.0
Optical Dispenser
Jul 2025Sydney NSW 20001 to 2 years in the role, current employee
Only work here as a casual/ temporary position. Eventually the mismanagement, culture will erode your mental health
The good thingsI loved the team I worked with!
The challengesHead office micromanages but doesn't support you when you need it. Didn't get compensated for taking on extra duties even though it was expected of me. Put skeleton staff on to cut cost of our lunch break and mental health.
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