Employees at The Optical Superstore appreciate the accommodating schedules that allow for a good work-life balance, as well as the great coworkers and positive team environment. The company offers good benefits and higher than average salaries, and employees find their work rewarding as they get to help people see every day.
However, there are some potential challenges, such as concerns about management being stagnant at times, with a lack of progression opportunities within the company. Reviewers also indicate that training and career development opportunities could be improved. Employees sometimes find it challenging to meet all customer expectations, as customers can have varying needs. Additionally, there is a concern that unqualified staff may be performing tasks that should be handled by qualified professionals.