at Bailey Nelson
Williamstown, Melbourne VIC
Bailey Nelson is on the lookout for a Casual Optical Assistant to join our team in Williamstown!
3d ago
Bailey Nelson
(51 reviews)
Company Profile
Company overview
Website
Industry
Optical Retail
Specialities
Team & Culture, High-quality products, Customer satisfaction
Company size
1,001-5,000
Primary location
SE, 1202, Level 12/100 William St, Woolloomooloo NSW 2010
Gadigal Country
Founded in Bondi Beach in 2012, we’ve grown into an incredible team across more than 120 stores in Australia, New Zealand and Canada.
Jobs at Bailey Nelson
Based on your search activityat Bailey Nelson
Broadbeach, Gold Coast QLD
Bailey Nelson is looking for Christmas Casuals to join our team in Pacific Fair!
4d ago
Reviews overview
4.051 ratings in total
5
34
4
4
3
1
2
4
1
8
74%
75%
What’s it like working at Bailey Nelson?
AI summary of recent reviews
Employees value the supportive and friendly team culture at Bailey Nelson, with approachable management and ongoing training opportunities that help them develop professionally. The flexible hours and work/life balance are appreciated, along with generous benefits, incentives, and product allowances. Staff also connect with the company's meaningful values and focus on continuous improvement.
However, there are some potential challenges, such as a steep learning curve for those new to optics, particularly around lens knowledge and product information. The fast-paced retail environment can be demanding during busy periods, and some employees noted that communication across teams could be clearer. Additionally, the rapid pace of change with new products and processes may require adjustment time.
However, there are some potential challenges, such as a steep learning curve for those new to optics, particularly around lens knowledge and product information. The fast-paced retail environment can be demanding during busy periods, and some employees noted that communication across teams could be clearer. Additionally, the rapid pace of change with new products and processes may require adjustment time.
Recent reviews
1.0
Casual sales Assistant
Jun 2026Melbourne VIC 3004Less than 1 year in the role, former employee
Avoid working here. Everyone is fake and talk behind your back. Lack of care and value of employees.
The good thingshonestly not much the pay was standard, had discounts on glasses and specs
The challengesValuing staff better to train them up instead of hiring 3 for 1 role then firing 2. Then they up leaving anyway,
Lack of training. expected to hit the ground running for a entry level role. very fake management.
1.0
Casual
May 2026Melbourne VIC 30002 to 3 years in the role, former employee
Not as good as it seems; fake
The good thingsI liked working with the people in store, they are very friendly in most places.
The challengesManagers are often rude and belligerent, there is a lot of inappropriate conduct from support office and regionals. They also ask employees to leave good seek reviews which imo is unethical.
2.0
Assistant Manager
May 2026Melbourne VIC 30003 to 4 years in the role, former employee
Isolating, inauthentic and profit-driven
The good thingsGenerous product allowance, genuinely good people in the store teams
The challengesIncredibly isolating working alone and lack of oversight and consequences for regional managers who behave poorly, no HR, all support is offshore because it’s cheaper.
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