at Gate Gourmet Services Pty Ltd
Tullamarine, Melbourne VIC
QA Manager required for Global company providing bespoke meals to the Aviation industry based at Tullamarine.
15h ago
Gate Gourmet
(60 reviews)
Company Profile
Company overview
Industry
Facilities Management & Outsourced Services
Gate Gourmet is a leading global provider of airline catering and provisioning services.
With more than 70 years of experience in providing appealing food and beverage options, designed to fit any budget, we offer:
•A wide range of culinary solutions
•"Last mile" provisioning to aircraft
•Catering and provisioning services for non-airline business, such as airport lounges and convenience retailers.
Gate Gourmet is the core business behind gategroup, whose ten associated companies offer customers a comprehensive scope of products and services for virtually any onboard need - from innovative menu design to stylish packaging to sophisticated supply chain solutions.
Gategroup serves more than 350 million passengers a year from about 100 airport locations operated by Gate Gourmet around the globe. This means we have extensive expertise in serving complex hubs.
Source: This is an extract from the company's own website
Jobs at Gate Gourmet
Based on your search activityat Gate Gourmet Services Pty Ltd
Mascot, Sydney NSW
The Opportunity We are seeking an energetic, hands-on and people-focused Food Assembly Manager to lead our airline food operation based in Melbourne
8d ago
Reviews overview
1.960 ratings in total
5
6
4
2
3
8
2
10
1
34
44%
23%
What’s it like working at Gate Gourmet?
AI summary of recent reviews
Employees value their colleagues, who are supportive and friendly, creating a sense of camaraderie in the workplace. Staff also appreciate the multicultural environment and practical benefits such as free parking and convenient locations for those living nearby.
However, there are some potential challenges, including management that can be disorganised and reactive, minimal training with limited support, understaffing and resource shortages, inconsistent communication between departments, outdated HR and IT systems, and a high-pressure work environment with tight time constraints.
However, there are some potential challenges, including management that can be disorganised and reactive, minimal training with limited support, understaffing and resource shortages, inconsistent communication between departments, outdated HR and IT systems, and a high-pressure work environment with tight time constraints.
Recent reviews
1.0
Chef
Aug 2026Mascot NSW 20202 to 3 years in the role, current employee
There's no career progression here plus management are totally disorganised
The good thingsThe free plane food leftovers after a long shift if you can stomach the idea that the same kitchen that turns out rubber chicken also somehow “prepares” the crew meals. The uniform’s free. That’s about it.
The challengesConstant understaffing and a clear gap between the “high-performing team” and “career progression to new heights” vs the reality on the floor. Management appears more focused on optics than supporting the kitchen day-to-day.
1.0
Kitchen Staff
Aug 2026Mascot NSW 2020Less than 1 year in the role, former employee
Wouldn’t recommend it to anyone
The good thingsSome of the floor staff were decent people just trying to get through the shift. The location was convenient enough if you lived near by.
The challengesThe gap between how the place presents itself and how it actually runs is massive. From the outside it sounds like a proper airline catering operation with structure and opportunity. Inside it’s disorganised, under-resourced, and heavily reliant on people just grinding through without proper support or clear direction.
Supervisors and management seem permanently reactive instead of organised. Things break, communication fails, and the response is usually just more pressure on the people at the bottom. Training is minimal. Feedback goes nowhere. I stayed longer than I should have.
1.0
Catering Assistant
Aug 2026Mascot NSW 20201 to 2 years in the role, former employee
Career progression is a myth here.
The good thingsNone. Leaving was the best part
The challengesManagement is full of it. They sell you the “global airline company” dream then dump you in a toxic, understaffed fight with zero support. High turnover for a reason. Favouritism everywhere. HR does nothing. You’ll burn out long before you “progress”. Don’t fall for it
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