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This is a featured job
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job
  • Hybrid working environment - WFH/Office
  • Birthday Leave, Wellness Leave and Volunteer Leave
  • Work from our centrally located CBD offices
Responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of customers.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
Featured
Listed twelve hours ago
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
Listed ten days ago
  • Make a genuine difference for customers
  • Grow your career in a supportive, purpose-led organisation
  • Enjoy flexibility and wellbeing benefits
Join our supportive team where you’ll play a key role in guiding customers and stakeholders toward fair and balanced resolutions.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
10d ago
Listed twenty six days ago
  • Opportunities to learn and build valuable experience within a well-known brand
  • Certified Great Place to Work 2025 and Retail Employer of the Year Winner
  • Great working environment and collaborative team
This is an opportunity to join a supportive and dynamic environment
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d agoExpiring
Listed eleven days ago

This is a Full time job

Sydney NSW(Hybrid)
$80,000 per year
  • Fast-paced role suited to proactive problem-solvers who enjoy variety
  • Help improve processes and shape customer experience across the business
  • Fun, social and high-performing culture with regular team celebrations
Join a fast-growing renewable energy company | Hybrid role | Manage escalated customer cases in a fun CBD office!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed fourteen days ago
  • Join a supportive manager and team
  • We participate in multiple better giving programme with charity partners
  • Five weeks annual leave with our Take5 program
Ready for your next challenge? Own complex AFCA matters, drive fair outcomes and help shape better customer experiences at Latitude
subClassification: OtherOther classification: Banking & Financial Services(Banking & Financial Services)
14d ago
Listed ten days ago
  • Make a genuine difference for customers
  • Grow your career in a supportive, purpose-led organisation
  • Enjoy flexibility and wellbeing benefits
Join our supportive team where you’ll play a key role in guiding customers and stakeholders toward fair and balanced resolutions.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
10d ago
Listed twelve days ago
  • Hybrid workplace environment
  • Learning and development opportunities
  • Attractive remuneration package
A great opportunity for a Dispute Resolution expert to join the amazing Dispute Resolution team. Hybrid work place environment collaborative culture.
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
12d ago
Listed ten days ago
  • Make a genuine difference for customers
  • Grow your career in a supportive, purpose-led organisation
  • Enjoy flexibility and wellbeing benefits
Join our supportive team where you’ll play a key role in guiding customers and stakeholders toward fair and balanced resolutions.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
10d ago
Listed thirteen hours ago
  • Full-time, 12-month fixed-term contract opportunity with the potential to become
  • Investigate and resolve complex energy and water complaints
  • Flexible hybrid working environment (3 days working from home)
Investigate complex energy and water complaints in a flexible hybrid role with EWON. Full-time, 12-month contract with potential to become permanent.
subClassification: Community DevelopmentCommunity Development classification: Community Services & Development(Community Services & Development)
13h ago
Listed sixteen days ago

This is a Full time job

Sydney Olympic Park, Sydney NSW(Hybrid)
Great benefits + flexible working arrangements
  • Join a progressive company, operating in 18 markets across Asia-Pacific
  • Recharge days, Vitality membership, opportunities to advance your career
  • Hybrid work – WFH 2 days per week
Want to join a high performing team that feels like a family? To make a difference we need people who are different. Is that you?
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
16d ago
Listed seven days ago
  • Hybrid working environment - WFH/Office
  • Birthday Leave, Wellness Leave and Volunteer Leave
  • Work from our centrally located CBD offices
Responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of customers.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
7d ago
Listed five days ago

This is a Full time job

Sydney NSW(Hybrid)
Competitive salary + bonus + benefits
  • Hybrid role, flexible working available.
  • Permanent full time opportunity
Make fair, evidence-based decisions on disputes and improve outcomes for customers. Be part of a high-performing, collaborative team.
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
5d ago
Listed four days ago
  • Help shape how Australia responds to scams
  • Design and define future-state case management processes
  • Join an award winning culture that offers flexible, hybrid working
Help shape how Australia responds to scams. Design and define future-state case management processes.
subClassification: OtherOther classification: Consulting & Strategy(Consulting & Strategy)
4d ago
Listed twenty three days ago

This is a Full time job

Adelaide SA(Hybrid)
$100,000 – $110,000 per year
  • Permanent full-time position with a highly competitive pay and benefits package
  • Collaborate with a professional and supportive team
  • Work from home on 2 prescribed days a week, with 3 days in the office (Adelaide)
A rare opportunity to join the team and make a difference. Excellent pay and benefits package on offer.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d agoExpiring
Listed nineteen days ago
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Join a growing aged care provider where your impact is seen and valued
Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.
subClassification: OtherOther classification: Administration & Office Support(Administration & Office Support)
19d ago
Listed eighteen days ago

This is a Full time job

Sydney NSW(Hybrid)
Competitive Salary + Progression Opportunities
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
18d ago
Listed eleven days ago
  • External Dispute Resolution Officer Opportunity
  • Must have strong Claims Resolution Experience
  • Ideally banking/Finance/ Travel Background
Come and Join Allianz Partners as an External Dispute Resolution Officer
subClassification: ClaimsClaims classification: Insurance & Superannuation(Insurance & Superannuation)
11d ago
Listed twelve days ago
Ready to take your dispute resolution career to the next level? Join a specialist team resolving complex customer complaints and make a big impact.
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
12d ago
Listed thirteen days ago

This is a Contract/Temp job

Melbourne VIC
Excellent Rates, Prestigious Brand
Big brand seeks Customer Complaints Officer / Dispute Resolution Specialist with RG 271 expertise. Contract, fantastic rates! CBD
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed thirteen days ago

This is a Contract/Temp job

Sydney NSW
Excellent Rates, Prestigious Brand
Big brand seeks Customer Complaints Officer / Dispute Resolution Specialist with RG 271 expertise. Contract, fantastic rates! CBD
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed six days ago
  • Further develop your IDR and EDR experience in a highly engaged team.
  • It's ideal for client services professionals with proven problem-solving skills.
  • Enjoy generous leave, continuous learning and $0 trades for you and your family.
Transform client escalations into lasting solutions while building your career in financial services with CMC Markets, a global leader in fintech.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed fifteen hours ago

This is a Contract/Temp job

  • Support our clients through the most important part of their claim
  • Work with authentic, supportive people who are truly invested in you
  • Get the flex you need, with WFH and flexible work arrangement options
Deliver exceptional client service to ensure our clients feel supported through the settlement stage of their claim.
subClassification: Administrative AssistantsAdministrative Assistants classification: Administration & Office Support(Administration & Office Support)
15h ago
Listed eighteen days ago

This is a Full time job

Sydney NSW(Hybrid)
Competitive Salary + Progression Opportunities
  • Grow your career in a fast-paced, supportive team environment
  • Flexible hybrid work options for better work life balance
  • Enjoy a competitive salary with bonus incentives
We are seeking an individual with experience in dispute resolution to join our Customer Care team!
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals classification: Legal(Legal)
18d ago
Listed fifteen days ago

This is a Full time job

Sydney NSW
up to $80k + super + perks + more!
  • 🚨 New roles due to business growth
  • 🚀 Quarterly bonus, enhanced leave and career growth
  • 🎉Great Place to Work: Award winning mindset & culture
An exciting opportunity to join our CX team, where your passion for exceptional service levels can shine and be rewarded
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
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