Resolution Specialist Jobs (with Salaries)

Sydney CBD location with a flexible hybrid working model
Manage complex disputes with external bodies including AFCA and OAIC
Join a high-performing team focused on fair, practical and customer-centric outc

Manage complex customer complaints and external disputes, delivering fair and compliant outcomes. Join a high-performing Sydney CBD team focused on cu

15d ago

Listed twelve days ago

Internal Dispute Resolution Representative

at Pioneer Credit Ltd

This is a Full time job

Perth WA

Build valuable experience in a highly regulated industry.
Work closely with leaders across risk, compliance and operations.
Work in a role that combines investigation, analysis and strategy.

Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.

12d ago

Listed twelve days ago

External Dispute Resolution Specialist

at Pioneer Credit Ltd

This is a Full time job

Perth WA

Based in the heart of Perth CBD
Work with purpose and real influence
Be part of a team trusted to deliver excellence

Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?

12d ago

Listed twenty two hours ago

Early Resolution Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)

-

Part-time, 12-month fixed-term contract opportunity
Flexible hybrid working environment (3 days working from home)
Grow your skills with comprehensive training and development

Part-time 12-month contract Early Resolution Officer role at EWON, handling complaints, assessing jurisdiction and delivering fair customer outcomes.

22h ago

Listed forty seven minutes ago

Senior Automotive Dispute Resolution Specialist

at Percepta Asia Pacific

Be an early applicant

Immediate start

This is a Full time job

Melbourne VIC

Lead complex automotive disputes from investigation through to resolution.
Prepare and present evidence in formal tribunal proceedings.
Work alongside legal and technical specialists on sensitive, high-profile cases.

Combine automotive technical expertise with tribunal experience to investigate complex vehicle disputes and present evidence at formal hearings.

47m ago

Listed nineteen hours ago

Complaints Investigation Specialist - Financial Services

at Randstad - Finance & Accounting

This is a Full time job

Melbourne VIC(Hybrid)

$40 - $40.84 p.h. + plus superannuation

Complaints Investigation Specialist | $40.34/hr + super | 6-month contract. Investigate financial disputes and facilitate fair resolutions.

19h ago

Listed eleven days ago

Resolution Lead (Fixed-Term Contract to May 2027)

at icare

This is a Full time job

Sydney NSW(Hybrid)

Salary from $154,231 + super

Join icare’s Governance, Risk and Compliance Team
Flexible and hybrid working environment
Salary from $154,231 + super + flex leave

Resolve complex escalated complaints end-to-end, delivering fair outcomes and driving continuous improvement.

11d ago

Listed eleven days ago

Resolution Lead (Fixed-Term Contract to May 2027)

at icare

This is a Full time job

Sydney NSW(Hybrid)

Salary from $154,231 + super

Join icare’s Governance, Risk and Compliance Team
Flexible and hybrid working environment
Salary from $154,231 + super + flex leave

Resolve complex escalated complaints end-to-end, delivering fair outcomes and driving continuous improvement.

11d ago

Listed three days ago

Senior Systemic Issues Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$110,000 – $120,000 per year

Specialist role identifying and progressing systemic issues affecting consumers.
Work directly with senior leaders, members and regulatory stakeholders.
Strong analysis and judgement with constructive stakeholder relationships.

Identify, assess and progress systemic issues across the energy and water sectors, combining strong analysis with constructive member engagement.

3d ago

Listed seven days ago

Dispute Resolution Specialist

at Allianz Australia Insurance Ltd

This is a Contract/Temp job

Sydney NSW(Hybrid)

The Best Place to Work, where your career thrives.
Supportive training and development for your success.
A long-term environment for lasting career growth.

Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!

7d ago

Listed three days ago

Senior Systemic Issues Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$110,000 – $120,000 per year

Specialist role identifying and progressing systemic issues affecting consumers.
Work directly with senior leaders, members and regulatory stakeholders.
Strong analysis and judgement with constructive stakeholder relationships.

Identify, assess and progress systemic issues across the energy and water sectors, combining strong analysis with constructive member engagement.

3d ago

Listed six days ago

Investigations Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)

-

Full-time, 12-month fixed-term contract with the potential to be permanent
Flexible hybrid working environment (3 days working from home)
Investigate and resolve complex energy and water complaints

Resolve complex energy and water complaints through fair, independent dispute resolution, using strong communication, negotiation and case management.

6d ago

Listed two days ago

Home Repair Dispute Resolution Specialist

at Allianz Partners

This is a Full time job

Brisbane QLD

Dispute Resolution Specialist - Must have strong Claims Insurance
Join our Home and Easy Living - Home Claims
Multiple Opportunities

Multiple Opportunities for Dispute Resolution Specialist - Home Claims

2d ago•Expiring

Listed twenty six days ago

Senior Automotive Dispute Resolution Specialist

at Percepta Asia Pacific

This is a Full time job

Melbourne VIC

Lead complex automotive disputes from investigation through to resolution.
Prepare and present evidence in formal tribunal proceedings.
Work alongside legal and technical specialists on sensitive, high-profile cases.

Combine automotive technical expertise with tribunal experience to investigate complex vehicle disputes and present evidence at formal hearings.

26d ago•Expiring

Listed three days ago

Senior Systemic Issues Officer

at Energy and Water Ombudsman (SA) Limited

Be an early applicant

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$110,000 – $120,000 per year

Specialist role identifying and progressing systemic issues affecting consumers.
Work directly with senior leaders, members and regulatory stakeholders.
Strong analysis and judgement with constructive stakeholder relationships.

Identify, assess and progress systemic issues across the energy and water sectors, combining strong analysis with constructive member engagement.

3d ago

Listed fourteen days ago

ER Specialist, P&C - Coles SO WA

at Coles

This is a Full time job

Leederville, Perth WA

Lead complex workplace relations cases and influence key decisions.
Represent Coles in Fair Work matters and drive best-practice outcomes.
Partner with senior leaders to shape a fair and compliant workplace.

Join a team of 115,000 making a difference every day. Proudly supporting Australian communities since 1914.

14d ago

Listed fourteen days ago

Customer Specialist Support Manager

at Transurban Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

ASX Top 15 listed company I Work with the latest technologies & systems
Coach & empower senior leaders | Drive capability in specialist teams
Flexible hybrid culture | Purchased leave, great parental leave & share offers

Ready to elevate your leadership? Lead a high-performing specialist team at Transurban. Hybrid flexibility & great benefits. Click to apply!

14d ago

Listed four days ago

External Dispute Resolution Case Manager

at ING

This is a Full time job

Sydney NSW(Hybrid)

40% work from home.
Discounted ING Health Insurance.
An additional Rest Day to support your wellbeing.

Manage complex AFCA disputes and scam complaints, delivering fair customer outcomes while shaping business improvement.

4d ago

Listed thirteen days ago

Customer Resolutions Officer

at FourQuarters Recruitment

This is a Full time job

Melbourne VIC(Hybrid)

Make fair decisions that matter in a high-impact financial services role.

13d ago

Listed fourteen days ago

National Customer Resolutions Manager

at P&C Partners Pty Ltd

This is a Full time job

Southern Suburbs & Logan, Brisbane QLD

$160,000 – $170,000 per year plus Superannuation

Own national escalated complaints and resolutions reporting direct to the COO
Newly created seat inside one of the fastest growing consumer brands in country

Lead national customer resolutions for one of Australia’s most extraordinary growth stories. Report to the COO. Build the function from the ground up.

Recruited byJack Gullo

14d ago

Listed twenty days ago

Payment Solutions Specialist

at PENINSULA

This is a Full time job

Sydney NSW

Up to $80K + super + perks + profilt share!

🤑 Build Your Future: Competitive salary & benefits package on offer
🌍 Chart your career pathway with global career opportunities
🎉 Australian Greatest Place to Work: Award winning mindset & culture

Join a growing Payment Solutions team, where collections & customer service experience combine!

20d ago

Listed four days ago

Dispute Resolutions Specialist - Indigenous Identified

at Indigeco Pty Ltd

This is a Full time job

Sydney NSW

$90,000 – $100,000 per year

Join a leading insurance company in Sydney CBD
Open to candidates from claims, law, banking, complaints or customer service
Build your expertise in dispute resolution, complaints and case assessment

Love solving complex problems? Use your analytical and communication skills to help resolve complaints and deliver fair outcomes for customers.

4d ago

Listed ten days ago

Senior Specialist, External Dispute Resolution

at Bank Australia

This is a Full time job

Mascot, Sydney NSW(Hybrid)

Great opportunity in values-based banking
Deliver exceptional customer results with purpose
Help grow the clean money movement for people and planet

Permanent - Full Time Mascot (currently in Mascot with relocation to the CBD in November 2026)

10d ago

Listed twenty seven days ago

Early Resolution Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)

-

Full-time, 12-month fixed-term contract opportunity with the potential to become
Flexible hybrid working environment (3 days working from home)
Grow your skills with comprehensive training and development

12-month Early Resolution Officer role at EWON, handling complaints, assessing jurisdiction and delivering fair customer outcomes.

27d ago•Expiring

Listed four days ago