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This is a featured job

External Dispute Resolution Consultant

at HomeStart

This is a Full time job

Adelaide SA(Hybrid)
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
This is a featured job

Systemic Issues & Projects Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Full-time, 12-month fixed-term contract opportunity
  • High-performing, respected organisation in Sydney CBD
  • Flexible hybrid working environment (3 days working from home)
  • Full-time, 12-month fixed-term contract opportunity
  • High-performing, respected organisation in Sydney CBD
  • Flexible hybrid working environment (3 days working from home)
Investigate systemic issues, analyse complaints data and support EWON's policy and reporting work
Investigate systemic issues, analyse complaints data and support EWON's policy and reporting work
subClassification: PolicyPolicy
classification: Consulting & Strategy(Consulting & Strategy)
Featured
Featured
Listed three days ago

Family Dispute Resolution Practitioner

at CatholicCare
Be an early applicant

This is a Part time job

Bankstown, Sydney NSW(Hybrid)
  • Flexible working arrangement
  • $49.28 - $51.51 + Super + Salary Packaging
  • Part time opportunity (3-4 days / week)
  • Flexible working arrangement
  • $49.28 - $51.51 + Super + Salary Packaging
  • Part time opportunity (3-4 days / week)
We have an exciting new opportunity for a Practitioner in Family Dispute Resolution, part of our innovative family law services.
We have an exciting new opportunity for a Practitioner in Family Dispute Resolution, part of our innovative family law services.
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
3d ago
3d ago
Listed one day ago

Member Resolution Specialist

at RACWA
Be an early applicant

This is a Full time job

West Perth, Perth WA(Hybrid)
  • Manage and resolve member complaints and enquiries through Complaints Pro
  • Flexible working arrangements including WFH options & from our West Perth office
  • Free roadside assistance, Insurance product discounts and more
  • Manage and resolve member complaints and enquiries through Complaints Pro
  • Flexible working arrangements including WFH options & from our West Perth office
  • Free roadside assistance, Insurance product discounts and more
You'll work across the Insurance Claims division to investigate & resolve complaints, provide meaningful insights & help drive continuous improvements
You'll work across the Insurance Claims division to investigate & resolve complaints, provide meaningful insights & help drive continuous improvements
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
1d ago
1d ago
Listed two days ago

Customer Resolutions & Compliance Specialist

at Freedom

This is a Full time job

North Ryde, Sydney NSW(Hybrid)
  • Opportunities to learn and build valuable experience within a well-known brand
  • Certified Great Place to Work 2025 and Retail Employer of the Year Winner
  • Great working environment and collaborative team
  • Opportunities to learn and build valuable experience within a well-known brand
  • Certified Great Place to Work 2025 and Retail Employer of the Year Winner
  • Great working environment and collaborative team
This is an opportunity to join a supportive and dynamic environment
This is an opportunity to join a supportive and dynamic environment
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed seven days ago

Dispute Resolution Officer

at Building and Plumbing Commission

This is a Full time job

Melbourne VIC(Hybrid)
  • Be part of a new approach to dispute resolution.
  • Hybrid working model, Melbourne CBD office location
  • Friendly and supportive team! 
  • Be part of a new approach to dispute resolution.
  • Hybrid working model, Melbourne CBD office location
  • Friendly and supportive team! 
Join Victoria's new Building & Plumbing Commission as a Dispute Resolution Officer and help resolve domestic building disputes that matter.
Join Victoria's new Building & Plumbing Commission as a Dispute Resolution Officer and help resolve domestic building disputes that matter.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
7d ago
7d ago
Listed four days ago

External Dispute Resolution Specialist

at Suncorp

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Protect, trust, and shape better outcomes
  • MTC opportunities available in Brisbane, Sydney or Melbourne
  • A genuinely flexible working environment with a true focus on work life balance
  • Protect, trust, and shape better outcomes
  • MTC opportunities available in Brisbane, Sydney or Melbourne
  • A genuinely flexible working environment with a true focus on work life balance
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight and commercial acumen come together.
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight and commercial acumen come together.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago
4d ago
Listed ten days ago

Dispute Resolution Consultant (RACQ Insurance),

at Insurance Australia Group

This is a Contract/Temp job

Brisbane QLD(Hybrid)
  • Helps members live and move safely, securely and sustainably into the future
  • Join a knowledgeable and supportive team
  • Comprehensive training to set you up for success
  • Helps members live and move safely, securely and sustainably into the future
  • Join a knowledgeable and supportive team
  • Comprehensive training to set you up for success
play a key role in guiding customers and stakeholders toward fair and balanced resolutions
play a key role in guiding customers and stakeholders toward fair and balanced resolutions
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
10d ago
10d ago
Listed twenty four minutes ago

Manager, Complaints Resolution Branch, Clerk Grade 11/12

at NSW Ombudsman

This is a Full time job

Sydney NSW(Hybrid)
$149,739 – $173,174 per year
  • Great team environment and culture
  • Competitive salary and future growth opportunities within NSW Ombudsman
  • Close to public transport - office is adjacent to Town Hall Train Station
  • Great team environment and culture
  • Competitive salary and future growth opportunities within NSW Ombudsman
  • Close to public transport - office is adjacent to Town Hall Train Station
The Manager leads a work stream responsible for end-to-end complaint handling to support the delivery of the Ombudsman’s functions
The Manager leads a work stream responsible for end-to-end complaint handling to support the delivery of the Ombudsman’s functions
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
24m ago
24m ago
Listed fifteen days ago

External Dispute Resolution Consultant

at HomeStart

This is a Full time job

Adelaide SA(Hybrid)
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
15d ago
15d ago
Listed six days ago

Dispute Resolution Specialist

at Allianz Australia Insurance Ltd

This is a Full time job

Brisbane QLD(Hybrid)
  • Inclusive Culture: Join a supportive, open-minded team!
  • Work-life balance: Enjoy our flexible, hybrid work arrangements!
  • Career Development: Access mentoring, development and mobility opportunities!
  • Inclusive Culture: Join a supportive, open-minded team!
  • Work-life balance: Enjoy our flexible, hybrid work arrangements!
  • Career Development: Access mentoring, development and mobility opportunities!
Handle complaints and disputes with empathy, ensuring compliance and privacy matters are addressed, ensuring adherence to the General Insurance Code.
Handle complaints and disputes with empathy, ensuring compliance and privacy matters are addressed, ensuring adherence to the General Insurance Code.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
6d ago
6d ago
Listed four days ago

External Dispute Resolution Specialist

at Suncorp

This is a Contract/Temp job

Brisbane QLD(Hybrid)
  • Protect, trust, and shape better outcomes
  • MTC opportunities available in Brisbane, Sydney or Melbourne
  • A genuinely flexible working environment with a true focus on work life balance
  • Protect, trust, and shape better outcomes
  • MTC opportunities available in Brisbane, Sydney or Melbourne
  • A genuinely flexible working environment with a true focus on work life balance
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight and commercial acumen come together.
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight and commercial acumen come together.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago
4d ago
Listed three days ago

Family Dispute Resolution Practitioner

at Better Place Australia

This is a Part time job

Oakleigh, Melbourne VIC(Hybrid)
$105,814.80 per year
  • Progressive organisation in for purpose sector
  • Genuine opportunity to add value
  • Part time 0.8 FTE role
  • Progressive organisation in for purpose sector
  • Genuine opportunity to add value
  • Part time 0.8 FTE role
Join our expanding team of highly experienced and passionate people providing high quality, effective services for community groups across Victoria.
Join our expanding team of highly experienced and passionate people providing high quality, effective services for community groups across Victoria.
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
3d ago
3d ago
Listed four days ago

External Dispute Resolution Specialist

at Suncorp

This is a Contract/Temp job

Sydney NSW(Hybrid)
  • Protect, trust, and shape better outcomes
  • MTC opportunities available in Brisbane, Sydney or Melbourne
  • A genuinely flexible working environment with a true focus on work life balance
  • Protect, trust, and shape better outcomes
  • MTC opportunities available in Brisbane, Sydney or Melbourne
  • A genuinely flexible working environment with a true focus on work life balance
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight and commercial acumen come together.
Protect, trust and shape better outcomes. Make an impact where customer fairness, legal and industry insight and commercial acumen come together.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago
4d ago
Listed one day ago

Service Delivery Officer

at Department of Defence

This is a Full time job

Hobart TAS(Hybrid)
$72,275 - $79,635 (APS 3) + Super
  • Work life balance - Mon-Fri, WFH options & Christmas leave
  • Unique perks - 15.4% super & one additional leave day & free parking
  • Career growth - Training, progression opportunities & meaningful Defence work
  • Work life balance - Mon-Fri, WFH options & Christmas leave
  • Unique perks - 15.4% super & one additional leave day & free parking
  • Career growth - Training, progression opportunities & meaningful Defence work
The Customer Service Network supports ADF Members, their families, APS, contractors, & the public by connecting customers to Defence services.
The Customer Service Network supports ADF Members, their families, APS, contractors, & the public by connecting customers to Defence services.
subClassification: Government - FederalGovernment - Federal
classification: Government & Defence(Government & Defence)
1d ago
1d ago
Listed two days ago

Complaint Specialist

at Airservices Australia

This is a Contract/Temp job

Sydney NSW(Hybrid)
  • Meaningful work supporting communities impacted by aviation operations
  • Opportunities to use your specialist expertise within the aviation industry
  • 2-year fixed term role based in Canberra, Brisbane, Melbourne or Sydney
  • Meaningful work supporting communities impacted by aviation operations
  • Opportunities to use your specialist expertise within the aviation industry
  • 2-year fixed term role based in Canberra, Brisbane, Melbourne or Sydney
Provide high quality, professional handling of community enquiries and complaints relating to aircraft noise and aviation operations.
Provide high quality, professional handling of community enquiries and complaints relating to aircraft noise and aviation operations.
subClassification: Aviation ServicesAviation Services
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
2d ago
2d ago
Listed one day ago

External Dispute Resolution (EDR) Officer

at CBUS Super

This is a Full time job

Melbourne VIC(Hybrid)
  • Permanent full time position
  • Hybrid working | Modern and accessible office in Melbourne CBD
  • Make a real impact supporting members through complex AFCA complaints
  • Permanent full time position
  • Hybrid working | Modern and accessible office in Melbourne CBD
  • Make a real impact supporting members through complex AFCA complaints
Manage AFCA complaints end to end, delivering fair, timely outcomes and improving member experience at CBUS.
Manage AFCA complaints end to end, delivering fair, timely outcomes and improving member experience at CBUS.
subClassification: SuperannuationSuperannuation
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
Listed three days ago

Analyst, Policy & Conflicts Management

at CBUS Super

This is a Full time job

Melbourne VIC(Hybrid)
  • Support policy and conflicts management uplift
  • Melbourne CBD / Hybrid 3 days in office
  • Newly-created, permanent role
  • Support policy and conflicts management uplift
  • Melbourne CBD / Hybrid 3 days in office
  • Newly-created, permanent role
Play a key role strengthening CBUS policy and conflicts frameworks, governance processes and enterprise reporting
Play a key role strengthening CBUS policy and conflicts frameworks, governance processes and enterprise reporting
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
3d ago
3d ago
Listed fourteen days ago

Military Compensation Assistant

at RSL Victoria

This is a Full time job

Melbourne VIC(Hybrid)
  • Join a longstanding charity shaping the veteran community
  • Full time ongoing role Monday-Friday (Hybrid)
  • Access to NFP salary packaging
  • Join a longstanding charity shaping the veteran community
  • Full time ongoing role Monday-Friday (Hybrid)
  • Access to NFP salary packaging
Rewarding key support role available in our Advocacy team. Apply your experience to support the veteran community. Great Melbourne CBD location.
Rewarding key support role available in our Advocacy team. Apply your experience to support the veteran community. Great Melbourne CBD location.
subClassification: OtherOther
classification: Community Services & Development(Community Services & Development)
14d ago
14d ago
Listed ten days ago

Systemic Issues & Projects Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Full-time, 12-month fixed-term contract opportunity
  • High-performing, respected organisation in Sydney CBD
  • Flexible hybrid working environment (3 days working from home)
  • Full-time, 12-month fixed-term contract opportunity
  • High-performing, respected organisation in Sydney CBD
  • Flexible hybrid working environment (3 days working from home)
Investigate systemic issues, analyse complaints data and support EWON's policy and reporting work
Investigate systemic issues, analyse complaints data and support EWON's policy and reporting work
subClassification: PolicyPolicy
classification: Consulting & Strategy(Consulting & Strategy)
10d ago
10d ago
Listed three days ago

Case Management Officer

at BLACKROC Contingent Pty Ltd

This is a Contract/Temp job

Brisbane QLD(Hybrid)
  • Contact Nat on 0430 292 875 or [email protected]
  • Initial 6 month contract + Potential to extend | ASAP Start | Hybrid Working
  • Workers' comp and/or exposure to tribunal, courts or regulatory environments
  • Contact Nat on 0430 292 875 or [email protected]
  • Initial 6 month contract + Potential to extend | ASAP Start | Hybrid Working
  • Workers' comp and/or exposure to tribunal, courts or regulatory environments
Multiples opportunities available to work in a highly process-driven environment focused on delivering fair, professional, and efficient outcomes.
Multiples opportunities available to work in a highly process-driven environment focused on delivering fair, professional, and efficient outcomes.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
3d ago
3d ago
Listed one day ago

Assistant Engagement Officer

at Department of Communities and Justice

This is a Contract/Temp job

Parramatta, Sydney NSW(Hybrid)
  • Opportunity to make a real impact
  • Rewarding work with great opportunities
  • Supportive Culture
  • Opportunity to make a real impact
  • Rewarding work with great opportunities
  • Supportive Culture
Support a range of project communication and engagement activities
Support a range of project communication and engagement activities
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
1d ago
1d ago
Listed eight days ago

Complaints & Investigations Lead

at PeopleKind Group

This is a Part time job

Burswood, Perth WA(Hybrid)
  • Play a critical part in upholding the rights of people we support
  • Support a variety of different subsidiaries within PeopleKind Group
  • Work with supportive leadership and enjoy genuine autonomy
  • Play a critical part in upholding the rights of people we support
  • Support a variety of different subsidiaries within PeopleKind Group
  • Work with supportive leadership and enjoy genuine autonomy
The Complaints and Investigations Lead will play a critical role in strengthening how we deliver safe, high quality services to the WA community
The Complaints and Investigations Lead will play a critical role in strengthening how we deliver safe, high quality services to the WA community
subClassification: OtherOther
classification: Community Services & Development(Community Services & Development)
8d ago
8d ago
Listed eight days ago

Employee Relations Case Specialist

at Woolworths Group

This is a Full time job

Bella Vista, Sydney NSW(Hybrid)
Competitive Remuneration Package
  • Hybrid role based in Bella Vista. Free onsite parking available!
  • Support our frontline teams through delivering high-value, meaningful ER support
  • Join as a SME and coach, leading end-to-end Employee Relations cases with care
  • Hybrid role based in Bella Vista. Free onsite parking available!
  • Support our frontline teams through delivering high-value, meaningful ER support
  • Join as a SME and coach, leading end-to-end Employee Relations cases with care
Provide high quality ER advice, coaching and investigation support to our leaders
Provide high quality ER advice, coaching and investigation support to our leaders
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations
classification: Human Resources & Recruitment(Human Resources & Recruitment)
8d ago
8d ago
Listed twenty three hours ago

Governance, Risk and Compliance Officer

at Public Skills Australia

This is a Full time job

Melbourne VIC(Hybrid)
Annual salary of $105000 plus 15.4% super
  • hybrid working conditions - minimum 3 days in the office
  • end of trip facilities including gym and bike storage
  • training and development opportunities
  • hybrid working conditions - minimum 3 days in the office
  • end of trip facilities including gym and bike storage
  • training and development opportunities
Great opportunity to work with the Board and on governance and compliance issues in a vital organisation supporting government and safety workforces.
Great opportunity to work with the Board and on governance and compliance issues in a vital organisation supporting government and safety workforces.
subClassification: OtherOther
classification: Government & Defence(Government & Defence)
23h ago
23h ago
Listed nine days ago

Industrial Relations Senior Advisor

at Charterhouse

This is a Contract/Temp job

Sydney NSW(Hybrid)
$64 per hour + super
NSW government l 3 months with potential to extend l CBD with 2 days WFH
NSW government l 3 months with potential to extend l CBD with 2 days WFH
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations
classification: Human Resources & Recruitment(Human Resources & Recruitment)
9d ago
9d ago
Listed one day ago

Human Resources Advisor

at Melbourne City Mission

This is a Full time job

South Melbourne, Melbourne VIC(Hybrid)
Competitive Base Salary + Super + Salary Packaging
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration package with salary packaging benefits available
  • Hybrid opportunity, working from home and MCM sites
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration package with salary packaging benefits available
  • Hybrid opportunity, working from home and MCM sites
The role provides quality HR advisory and support services, working closely with leaders and staff to deliver high-impact HR services.
The role provides quality HR advisory and support services, working closely with leaders and staff to deliver high-impact HR services.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
1d ago
1d ago
Listed nine days ago

External Dispute Resolution Specialist

at ING

This is a Full time job

Sydney NSW(Hybrid)
  • 40% work from home.
  • Annual Rest Day - an extra day of leave for you to unwind.
  • Discounted ING Health Insurance.
  • 40% work from home.
  • Annual Rest Day - an extra day of leave for you to unwind.
  • Discounted ING Health Insurance.
Manage complex complaints end‑to‑end, deliver fair outcomes, support customers, and drive improvements in experience and processes.
Manage complex complaints end‑to‑end, deliver fair outcomes, support customers, and drive improvements in experience and processes.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
9d ago
9d ago
Listed nine days ago

Dispute Resolution Specialist

at QBE

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
Salary + Bonus + Discounts on Insurance Products
  • Hybrid role, flexible working available.
  • Permanent full time opportunity
  • Grow your CTP expertise and influence decisions
  • Hybrid role, flexible working available.
  • Permanent full time opportunity
  • Grow your CTP expertise and influence decisions
Make fair, evidence-based decisions on CTP disputes and improve outcomes for customers in a high-performing, collaborative team.
Make fair, evidence-based decisions on CTP disputes and improve outcomes for customers in a high-performing, collaborative team.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
9d ago
9d ago
Listed eleven days ago

Senior People and Culture Business Partner

at Claro Disability Services

This is a Full time job

Melbourne VIC(Hybrid)
Competitive Salary + Fortnightly Rostered Day Off
  • Awarded Most Outstanding Disability Services Provider in Australia
  • Broad role with diverse and varied HR responsibilities
  • Lead and influence operational success
  • Awarded Most Outstanding Disability Services Provider in Australia
  • Broad role with diverse and varied HR responsibilities
  • Lead and influence operational success
We’re after a high‑energy P&C Business Partner with resilience, strong judgment, and the vision to shape transformative people strategies.
We’re after a high‑energy P&C Business Partner with resilience, strong judgment, and the vision to shape transformative people strategies.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
11d ago
11d ago
Listed seventeen days ago

Dispute Resolution Specialist - 6 month Fixed Term Contract

at CHU Underwriting Agencies Pty Ltd

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Hybrid flexible working - work from home to suit your lifestyle and commitments
  • Join us and discover a diverse workplace where purpose and people come first
  • Exceptionally warm and welcoming workplace culture with professional development
  • Hybrid flexible working - work from home to suit your lifestyle and commitments
  • Join us and discover a diverse workplace where purpose and people come first
  • Exceptionally warm and welcoming workplace culture with professional development
Join CHU as a Dispute Resolution Specialist on a 6-month fixed term contract. Apply your IDR expertise today!
Join CHU as a Dispute Resolution Specialist on a 6-month fixed term contract. Apply your IDR expertise today!
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
17d ago
17d ago
Listed two days ago

Eligibility and Disputes Specialist

at Allianz Australia Insurance Ltd

This is a Full time job

Melbourne VIC(Hybrid)
Lead Eligibility & Disputes teams, ensuring accurate decisions, governance, and best practices, while providing technical input and leadership support
Lead Eligibility & Disputes teams, ensuring accurate decisions, governance, and best practices, while providing technical input and leadership support
subClassification: Workers' CompensationWorkers' Compensation
classification: Insurance & Superannuation(Insurance & Superannuation)
2d ago
2d ago
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