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We are looking for a Service Delivery Manager to drive exceptional service delivery for a portfolio of managed services clients.
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- Clear growth pathway into leadership
- Genuine ownership and decision-making authority
- Variety and impact in a small, fast-moving team
Build strong partnerships and improve service outcomes for our clients
Featured
Listed one day ago
- Deliver a nationally significant program
- Lead customer service excellence
- Hybrid working, additional leave & flexible work arrangements
Lead operational service delivery on the Opal Next Generation Ticketing Program.
1d ago
Listed one day ago
This is a Full time job
Melbourne VIC
$142,790 - $191,084 per year, plus super.
- Lead a skilled team that keeps critical technology services running.
- Help shape reliable technology that supports justice services across Victoria.
- Use your leadership to solve complex problems and improve daily operations.
As manager, IT incident, problem and change, you will lead the team responsible for incident, problem and change management across the department.
1d ago
Listed one day ago
We are looking for a Service Delivery Manager to drive exceptional service delivery for a portfolio of managed services clients.
1d ago
Listed ten hours ago
This is a Full time job
- Lead a high-performing team across VIC, SA & TAS supporting 1,000+ users
- Drive IT operations, service delivery, SLAs, KPIs and continuous improvement
- Drive IT operations, service delivery, SLAs, KPIs and continuous improvement
Lead IT teams across VIC, SA & TAS, supporting 1,000+ users. Deliver exceptional service, stakeholder engagement and operational excellence.
Recruited byJelissa Taylor
10h ago
Listed four days ago
This is a Full time job
Melbourne VIC(Hybrid)
$142,790 - $191,084 p.a. + 12% Super
- Report into the Deputy Chief Information Officer - Operations
- Three days in the office in Melbourne CBD, and two days working from home
- Modernise cloud and enterprise platforms for Victorian parliamentary operations
Lead a specialist team to modernise cloud & on-prem services. Balance hands-on technical execution with strategic architecture & SRE
4d ago
Listed seven days ago
This is a Full time job
Melbourne VIC
$100,000 – $120,000 per year
Lead a small, multi-functional team covering order management, procurement and a Level 1 ITIL-aligned helpdesk within an ICT environment.
7d ago
Listed two days ago
- Initial 6 month contract with the view to extend
- Hybrid/flexible environment
- Sydney based, $980 per day incl. super
Infrastructure (network and servers) Project Manager working on a large scale server migration
2d ago
Listed six days ago
- Clear growth pathway into leadership
- Genuine ownership and decision-making authority
- Variety and impact in a small, fast-moving team
Build strong partnerships and improve service outcomes for our clients
6d ago
Listed fourteen days ago
This is a Full time job
Brisbane QLD(Hybrid)
$208,587.50 – $225,500 per year (inc. 12.75% sup)
- Play a key role in powering the technology behind the Games
- Oversee vendors delivering high‑quality ICT services at scale
- Manage service delivery for a fast‑paced, high‑impact environment
Lead ICT operations supporting Games delivery—drive secure, high‑performing systems, manage vendors and ensure seamless technology services at GIICA.
14d ago
Listed seven days ago
This is a Full time job
Parramatta, Sydney NSW(Hybrid)
$130,000 – $140,000 per year
- We have a flexible work environment
- Dynamic organisation with varied projects and work
Join our growing team as a Client Delivery Manager and become the trusted partner our customers.
7d ago
Listed six days ago
Lead ICT service delivery, manage vendors, drive ITIL improvements, and ensure reliable, secure systems in a complex enterprise environment
6d ago
Listed eight hours ago
- Own all system BAU across core banking, payments and lending platforms
- Core banking background essential | Temenos exposure highly regarded
- $160k-$170k + super | Sydney CBD | 2 days a week in office
Lead service delivery for core banking platforms. Temenos T24/Transact experience wanted. Own BAU, major incidents, vendor management & transformation
8h ago
Listed six days ago
- Award winning culture & business (Certified best place to work)
- Hybrid role & flexible working
- Leadership | Service Management | Strategy | Operations
Hybrid role | ICT greenfield projects | High profile projects | Various challenging projects | One of Australia's best technology businesses
Recruited byChris Brydon
6d ago
Listed four days ago
Lead technology improvements, build strong stakeholder relationships, and drive continuous improvement across IT systems, infrastructure and delivery
4d ago
Listed four days ago
This is a Full time job
Melbourne VIC(Hybrid)
- Lead the design, governance and improvement of our framework and processes
- Play a key role in driving service excellence and continual improvement
- Newly created role within our growing Technology team
Join AFCA as an IT Service Management Process Manager, leading ITIL processes and driving service excellence.
4d ago
Listed one day ago
This is a Full time job
Canberra ACT
Competitive Salary Package
- Drive service delivery, infrastructure and operational performance at scale.
- Influence executive decision-making in a highly visible leadership role.
- Champion resilience, innovation and continuous improvement across ICT services.
Shape the future of ICT operations, leading teams, vendors and critical technology services at scale.
1d ago
Listed four days ago
- 12-month contract + 2 x 12-month extension options
- Canberra location only
- Prepare State of Requirements for a Windows 11 Approach to Market
Lead managed services, oversee service transitions, vendor performance, SLAs, governance, executive stakeholder engagement & continuous improvement
4d ago
Listed fourteen hours ago
This is a Full time job
Port Melbourne, Melbourne VIC
$100,000 – $115,000 per year
- Lead & Develop a Technical Team
- Make an Impact in an MSP Environment
- Competitive Package & Career Growth
Lead an MSP Service Desk team, drive technical excellence, mentor engineers, and deliver outstanding outcomes for enterprise clients.
14h ago
Listed eleven days ago
This is a Full time job
Melbourne VIC(Hybrid)
We are seeking an experienced Problem Manager to join our Team.
11d ago
Listed six days ago
This is a Full time job
Carlton, Melbourne VIC(Hybrid)
$145k - $155k p.a. + super + salary packaging
Lead ICT operations, ITIL service delivery, compliance, infrastructure and a high-performing team in a purpose-driven organisation.
6d ago
Listed fifteen days ago
This is a Full time job
North Melbourne, Melbourne VIC(Hybrid)
- Lead IT service delivery, operations, applications and infrastructure Citywide
- Drive service reliability, cyber resilience and continuous improvement outcomes
- Join a safety-first organisation where your work delivers meaningful impact
Lead IT operations, service delivery and infrastructure at Citywide, ensuring cyber resilience and continuous improvement across the business.
15d ago
Listed four days ago
This is a Contract/Temp job
Canberra ACT(Hybrid)
$130 - $160 per hour (inc super)
- Lead or support delivery of complex ICT projects and programs
- Agile, hybrid, or traditional delivery methodology experience (role dependent)
- 24 + 12 month contract (Baseline security clearance required) WFH hybrid
Baseline cleared. Project Manager | Program Manager | Delivery Manager | Agile Delivery Manager | Scrum Master | PMO Manager. Call Eric (02) 6299 1006
4d ago
Listed ten hours ago
This is a Full time job
Melbourne VIC(Hybrid)
Lead IT Support & Applications teams | SAP & data warehouse exposure | Melbourne, hybrid | permanent
Recruited byHannah MacLeod
10h ago
Listed five days ago
Lead service delivery in a growing MSP. Manage engineers, client relationships, SLAs, escalations, and continuous improvement.
5d ago
Listed six days ago
- Competitive rates
- Leadership, Autonomy & Influence
- Ability to make a meaningful impact
Own service delivery outcomes in a high-impact federal environment.
6d ago
Listed eight hours ago
- Join a fast-growing business with an entrepreneurial culture
- Opportunity to shape and lead the Group's IT strategy
- Autonomy to make a genuine impact
Take ownership of IT across a multi-brand national organisation
8h ago
Listed seven days ago
This is a Contract/Temp job
Canberra ACT(Hybrid)
$130 - $160 p/h including super (negotiable)
- FREE Payroll - no payroll fee deducted!
- Lucrative Federal Government contract
- Lead complex ICT projects across secure, globally connected systems
Lead complex ICT projects that keep global government services moving, with clear governance and senior stakeholder impact.
7d ago
Listed five days ago
This is a Contract/Temp job
Murarrie, Brisbane QLD(Hybrid)
- Hybrid Working Arrangements + Free Onsite Parking
- Lead the ICT Service Desk and ServiceNow platform
- Salary packaging through AccessPay (eligibility applies)
Lead the next phase of Goodstart's ICT Service Transformation, improving ServiceNow, ITSM practices and customer experience
5d ago
Listed six days ago
- Lead the future of our client's ServiceNow Platform
- Work From Home available
- Supportive close-knit environment
Ready to lead a growing ServiceNow platform? This is your opportunity to drive projects and make a real business impact.
6d ago
Listed fourteen days ago
This is a Full time job
Brisbane QLD(Hybrid)
$208,587.50 – $225,500 per year (inc. 12.75% sup)
- Lead IM strategy, governance and compliance across GIICA
- Embed compliant, practical information management practices
- Support IM delivery for Brisbane 2032 Olympic Games priorities
Lead information management at GIICA, driving compliance and M365 solutions supporting critical work linked to the Brisbane 2032 Olympic Games.
14d ago
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