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This is a featured job

Manager, Complaints

at Resources Safety and Health Queensland

This is a Full time job

Brisbane QLD
  • Full-time AO8 opportunity
  • Flexible work options
  • Improve complaints outcomes across QLD resources sector
We are looking for someone to shape how complaints are managed at RSHQ - lead improvements, strengthen accountability and drive better outcomes.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
Featured
This is a featured job

SOC Senior Incident Response Cloud Analysts

at Auto & General
Be an early applicant

This is a Full time job

Toowong, Brisbane QLD
$0 - $0
  • Lead incident response for AWS & GCP cloud environments
  • Build cutting-edge security automation and response capabilities
  • Work with a high-performing team protecting Australia's best insurer
Lead cloud security incident response at Australia's fastest-growing insurer. Protect critical infrastructure across AWS & GCP. Toowong-hybrid.
subClassification: SecuritySecurity classification: Information & Communication Technology(Information & Communication Technology)
Featured
Listed four days ago

Incident Manager

at Ericsson

This is a Full time job

Sydney NSW
We are seeking an experienced Incident Manager to join our Service Line Operations team. This critical NOC-based role manages high-severity...
subClassification: Team LeadersTeam Leaders classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed eleven days ago

ITSM Specialist (Major Incident Manager)

at NEC Australia Pty Ltd

This is a Contract/Temp job

Canberra ACT(Hybrid)
  • Lead high-priority Major Incidents & executive stakeholder communications
  • Drive ITIL best practice across Incident, Problem, Change & Service Operations
  • Partner with customers & technical teams to improve service outcomes
Lead critical Major Incidents, drive ITIL service excellence, and improve service reliability across complex enterprise environments.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
11d ago
Listed twenty seven days ago

Major Incident Manager - Melbourne

at AYAN INFOTECH PTY LTD

This is a Full time job

Melbourne VIC
Negotiable
Strong hands on experience in Major Incident Management. Deep understanding of ITIL v3 / ITIL 4 Incident & Problem Management.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
27d ago•Expiring
Listed one day ago

Incident Management Coordinator

at Australian Retirement Trust

This is a Full time job

Brisbane QLD
  • Governance and reporting focus, not IT incident management
  • 14% super plus flexible hybrid work
  • Build compliance and risk experience in financial services
Build your career in Risk & Compliance through incident reporting, governance and stakeholder coordination
subClassification: OtherOther classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
Listed thirteen days ago

Process Manager - Change, Problem & Incident

at Kinetic IT

This is a Full time job

Canberra ACT
Weekly Pay & Great Benefits
  • Australian-owned business with a fantastic culture and clear pathways for growth
  • strong focus on Change, Problem & Incident Management!
  • NV1 clearance required
Lead and manage ITSM processes, with a strong focus on Change, Problem & Incident Management! Nv1 clearance required.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
13d ago
Listed twenty two days ago

Incident Manager

at Australian Unity

This is a Full time job

Melbourne VIC(Hybrid)
Three Incident Managers with responsibility for the end-to end management of incidents focussed on client services registry systems.
subClassification: Funds ManagementFunds Management classification: Banking & Financial Services(Banking & Financial Services)
22d ago
Listed four days ago

Manager, Complaints

at Resources Safety and Health Queensland

This is a Full time job

Brisbane QLD
  • Full-time AO8 opportunity
  • Flexible work options
  • Improve complaints outcomes across QLD resources sector
We are looking for someone to shape how complaints are managed at RSHQ - lead improvements, strengthen accountability and drive better outcomes.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
4d ago
Listed eighteen days ago

Senior Change, Problem and Incident Coordinator

at Bank Australia

This is a Full time job

Collingwood, Melbourne VIC
  • Great opportunity in values-based banking
  • Deliver exceptional customer results with purpose
  • Help grow the clean money movement for people and planet
Permanent - Full Time Collingwood
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
18d ago
Listed eight hours ago

Service Delivery Manager (Managed Services)

at A Canon Group Company

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)
  • • Join a customer-focused MSP driving transformation and growth
  • • Be part of a collaborative team that values innovation and shared success
  • • Hybrid and flexible work arrangements - Macquarie Park location
Lead customer governance, service performance and continual improvement to deliver exceptional managed services outcomes
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
8h ago
Listed twenty seven days ago

Incident & Problem Management Specialist

at Davidson

This is a Full time job

Geelong, South West Coast VIC(Hybrid)
$106345 - $113785 p.h.
  • FTC - Will be ongoing
  • $94,951 - $101,594 + Superannuation
  • Hybrid | Ideal for Melbourne and/or Geelong candidates
Seeking a strong Incident and Problem Specialist with a strong understanding of ITIL processes.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
27d ago•Expiring
Listed seven days ago

Cyber Incident Manager

at The Decipher Bureau

This is a Full time job

Sydney NSW(Hybrid)
  • Genuine growth hire inside a global financial services cyber function
  • Own coordination and communication of live cyber incidents end to end
  • working directly with CISO, CTO, legal, risk and compliance stakeholders
Lead cyber incident coordination and communications, aligning stakeholders, minimising business impact and improving response processes.
subClassification: SecuritySecurity classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed one day ago

Manager Cyber Security Operations

at Troocoo

This is a Full time job

Brisbane QLD(Hybrid)
  • Permanent Position - $120-135,000 + 17% Super
  • Hybrid working, 3 x days WFH - Brisbane Inner West
  • Not for Profit
Lead a team of cyber analysts across threat intelligence, vulnerability management and incident support in a people-first leadership role.
Recruited byJohanna Bullin
subClassification: SecuritySecurity classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed one hour ago

SOC Senior Incident Response Cloud Analysts

at Auto & General
Be an early applicant

This is a Full time job

Toowong, Brisbane QLD
$0 - $0
  • Lead incident response for AWS & GCP cloud environments
  • Build cutting-edge security automation and response capabilities
  • Work with a high-performing team protecting Australia's best insurer
Lead cloud security incident response at Australia's fastest-growing insurer. Protect critical infrastructure across AWS & GCP. Toowong-hybrid.
subClassification: SecuritySecurity classification: Information & Communication Technology(Information & Communication Technology)
1h ago
Listed eight days ago

SIAM Process Manager- Problem Manager

at Kinetic IT

This is a Full time job

Mascot, Sydney NSW(Hybrid)
Weekly Pay & Great Benefits
  • Australian-owned business with a fantastic culture and clear pathways for growth
  • Thrives in a fast-paced environment while driving operational excellence
  • Own and manage the end-to-end Problem Management lifecycle
Lead the full Problem Management lifecycle, uncover root causes, drive lasting solutions, and help shape a more resilient service environment.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
8d ago
Listed eight days ago

Safeguarding and Reporting Officer

at Kanda

This is a Full time job

Brisbane QLD(Hybrid)
$70k + super
  • NDIS reportable incidents and restrictive practice, start to finish
  • Full-time hybrid opportunity with monthly RDO
  • Based in Brisbane, flexible across our QLD offices
Own NDIS incident reporting and coach our Service Managers to get it right first time.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
8d ago
Listed one day ago

Inflight Safety & Compliance Lead

at Virgin Australia

This is a Full time job

Brisbane QLD
  • Vibrant Brisbane HQ with collaborative spaces, onsite perks and great culture
  • $1000 travel credits each year + huge discounts with big brands
  • Monitoring supplier food safety performance and audit outcome
Lead inflight safety, compliance and food safety. Driving investigations, risk management, supplier assurance and continuous improvement
subClassification: AirlinesAirlines classification: Hospitality & Tourism(Hospitality & Tourism)
1d ago
Listed four days ago

Manager, Quality, Risk and Compliance

at MFVSA Ltd

This is a Part time job

Melbourne VIC(Remote)
Lead quality, safety, risk and compliance, helping strengthen governance, continuous improvement and safe, accountable service delivery.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
4d ago
Listed six days ago

ICT Operations Manager

at ECH Inc

This is a Full time job

Parkside, Adelaide SA
  • Lead & modernise ICT Operations across a values-driven organisation
  • Drive cyber resilience, service excellence & operational performance
  • Lead a high-performing team & shape the future of digital services at ECH
Shape the future of digital services at ECH. Lead ICT Operations, cyber security & service delivery in a purpose-driven organisation
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed fourteen days ago

Major Incident & Problem Specialist

at Fujitsu Australia Limited

This is a Full time job

Lidcombe, Sydney NSW
Unlock potential with Fujitsu—fuelling innovation!
  • Join a company where Purpose, Sustainability & Innovation thrive.
  • Inclusive workplace that values diversity and empowers everyone to succeed.
  • Grow confidently in a supportive workplace that invests in your success.
Ensure all stakeholder communications and notifications are clear, timely, and delivered in accordance with agreed service levels.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration classification: Information & Communication Technology(Information & Communication Technology)
14d ago
Listed four days ago

Service Management Lead

at Brennan

This is a Full time job

Brisbane QLD(Hybrid)
  • Australia's largest privately owned system integrator
  • Own, lead and build SM frameworks
  • Brisbane location. Start ASAP
Lead and own the Change and Service Management function for one of Brennan's premier customers. Brisbane location
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed twelve hours ago

Director, Security and Service Operations

at xceltium

This is a Full time job

Sydney NSW(Hybrid)
Highly attractive salary package
  • Build ARENA’s new Security & Service Operations function
  • Open to Sydney, Melbourne or Canberra candidates, with hybrid working
  • Lead two direct reports across IT Operations, Security and Service Operations
Help ARENA strengthen Australia’s renewable energy future.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
12h ago
Listed twelve days ago

Manager - Service Management - Cloud

at Interactive Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
  • Exposure to cutting-edge technologies and enterprise environments.
  • Provide leadership, guidance, and mentoring.
  • Melbourne or Sydney location.
Experienced people leader with a track record of service excellence in a managed services environment.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
12d ago
Listed one day ago

ICT Service Desk Manager

at Department of Parliamentary Services

This is a Full time job

Canberra ACT
A competitive salary with 15.4% superannuation
  • A wide range of learning and development opportunities
  • A family friendly workplace environment
  • Free car parking and access to a range of onsite facilities
DPS is recruiting for a PSL6 ICT Service Desk Manager within Digital Customer Services Branch.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed four days ago

Manager, ICT and Data

at MFVSA Ltd

This is a Full time job

Melbourne VIC(Remote)
  • Lead ICT, cybersecurity, data governance and reporting
  • Support secure remote and phone-based service delivery
  • Hybrid or remote working
Lead ICT, cybersecurity and data capability for a new national family violence service organisation.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed two hours ago

Manager Technology

at Westgold Resources Limited

This is a Full time job

Perth WA
STI & LTI
  • Manage enterprise IT & OT across multiple operations
  • Manage technology innovation and major projects
  • Attractive STI & LTI incentive framework
Lead & manage the performance, security and continuous improvement of IT and OT services across corporate and operational environments
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
2h ago
Listed one day ago

ICT Product Specialist

at Victoria Police

This is a Full time job

Docklands, Melbourne VIC
  • One (1) x full-time, ongoing position available.
  • Applicants must be an Australian Citizen.
  • Demonstrated experience supporting ICT products.
An exciting opportunity exists for a VPS5 ICT Product Specialist within the Investigation, Brief & Legal Product Management Team.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed twelve days ago

Head of Incident and Crisis Management

at Superloop

This is a Full time job

Sydney NSW(Hybrid)
The Head of Incident and Crisis Management (HoICM) is responsible for establishing, governing and continuously improving Superloop’s Major Incident...
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
12d ago
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