19 idr jobs in Australia

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Listed two days ago

IDR Case Manager - North Sydney, Melbourne or Brisbane

at Zurich Financial Services Australia

This is a Full time job

North Sydney, Sydney NSW(Hybrid)

Deliver fair and meaningful outcomes for our customers
5 weeks annual leave, generous incentive bonus & wellbeing payment
Flexibility working from home & the office

Join a collaborative team & take ownership of General Insurance claim disputes

2d ago•Expiring

Listed one day ago

Internal Dispute Resolution Specialist

at Infinity Group Australia Pty Ltd

Be an early applicant

This is a Full time job

Wollongong, Wollongong, Illawarra & South Coast NSW(Hybrid)

Negotiable, based on experience

Build your expertise across IDR, AFCA, property and legal matters
Make a genuine impact on client outcomes and business decisions
Join an award-winning workplace during a major growth phase

Join Infinity as an Internal Dispute Resolution Specialist to manage complex disputes in property transactions.

1d ago

Listed seven hours ago

Team Leader - Corrections & Complaints

at Equifax Australia

This is a Full time job

Brisbane QLD(Hybrid)

Critical Compliance & Regulatory Influence:
High-Impact Leadership & Development
Culture of Inclusion & Impact

Lead, coach, and empower a dedicated team across Correction, Internal Dispute Resolution (IDR), and External Dispute Resolution (EDR)

7h ago

Listed one day ago

Commercial Property Claims Specialist – Business Interruption

at The Hollard Insurance Company

This is a Contract/Temp job

North Sydney, Sydney NSW(Hybrid)

Hybrid/flexible opportunity

Opportunity to work with one of Australia’s largest general insurers
Manage a technical portfolio of COVID-19 business interruption claims
Open to applicants based in NSW, VIC, QLD and WA - Hybrid/remote opportunity

Put your business interruption expertise to the test. Tackle complex COVID-19 claims, disputes and litigation with Hollard’s Broker Claims Team

1d ago

Listed twenty two days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited

Immediate start

This is a Full time job

Springwood, Brisbane QLD

$75k-$80k + annual bonus + super

Join a business growing fast across two countries.
Work with leaders who care about their customers as much as their results.
Develop expertise in disputes & compliance with a team that backs you.

We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.

22d ago

Listed two days ago

NAB Dispute Resolution Associate

This is a Full time job

$40 – $41 per hour

Great Location
Supportive Team
Great Training

Join NAB Resolve – Internal Dispute Resolution (IDR)

2d ago

Listed twenty days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited

Immediate start

This is a Full time job

Springwood, Brisbane QLD

$75k-$80k + annual bonus + super

Join a business growing fast across two countries.
Work with leaders who care about their customers as much as their results.
Develop expertise in disputes & compliance with a team that backs you.

We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.

20d ago

Listed twenty nine days ago

Compliance Manager

at Capital Credit Solutions

This is a Full time job

Excellent Career Progression
Join a fast growing business and excellent CBD location
Competitive Salary the rewards your expertise!

We're looking for a driven Compliance Manager to bring expertise and a practical approach to compliance while making a real impact across the business

29d ago•Expiring

Listed fourteen days ago

Complaints Officer

at Sure Insurance

This is a Full time job

Capalaba, Brisbane QLD(Remote)

Join a positive values based company where people genuinely come first
Work flexibly - Hybrid if Brisbane based or Remote options
Excellent personal and professional development opportunities

As a Complaints Officer you’ll work within our friendly & supportive complaints team, ensuring our customer concerns are resolved fairly & efficiently

14d ago

Listed six days ago

Customer Resolutions Officer

at FourQuarters Recruitment

This is a Full time job

Melbourne VIC(Hybrid)

Make fair decisions that matter in a high-impact financial services role.

6d ago

Listed twenty two days ago

Senior Claims Specialist

at B & K Consulting

This is a Full time job

Sydney NSW(Hybrid)

$180,000 – $195,000 per year + Bonus

Complex life claims, specialist disputes, real variety
Be trusted to own your work in a highly experienced team
Build your profile through clients and global opportunities

Bring your life claims and disputes expertise. Own complex work, shape outcomes and build your profile with a global reinsurer.

Recruited byAdrian Karloci

22d ago

Listed sixteen days ago

Complaint Lead

This is a Full time job

Maroochydore, Sunshine Coast QLD(Hybrid)

Competitive salary plus annual bonus potential!

Join our fun, energetic insurance team and lead complaints, champion customer outcomes and drive meaningful improvements!

16d ago

Listed five days ago

Senior Complaints Resolution Specialist

at SG Fleet Group Ltd

Be an early applicant

This is a Full time job

Pymble, Sydney NSW(Hybrid)

Manage complex complaints from end to end, delivering fair, timely outcomes and an excellent customer experience.

5d ago

Listed fifteen days ago

Senior Claims Assessor - Travel

at Hays | Insurance

This is a Full time job

Sydney NSW(Hybrid)

Competitive base salary + super + monthly bonus

Join a growing travel insurance claims team with clear technical career pathways
Complex claims, mentoring responsibilities, and monthly bonus opportunities
Full-time permanent opportunity with hybrid flexibility

Experienced travel claims professional wanted for a senior travel claims opportunity.

15d ago

Listed twenty three days ago

Compliance Manager - Consumer Lending and Insurance

at Compare the Market

This is a Full time job

Brisbane QLD(Hybrid)

Agile culture and role autonomy
Make an impact as our business evolves with LLMs and AI
Enjoy the flexibility of either one day WFH each week, or a 9-day fortnight

Help shape how compliance comes to life across two iconic brands!

23d ago•Expiring

Listed twenty seven days ago

Customer Relations Consultant

This is a Full time job

Melbourne VIC(Hybrid)

Join BOQ Group at an exciting time of transformation
Invested in your growth and development
Melbourne based - Hybrid role

Use your IDR experience to support customers, solve complex complaints and improve experiences across BOQ Group

27d ago•Expiring

Listed twenty one days ago

Risk Analyst | Enterprise Risk, Compliance and Advisory

at SB Recruitment Pty Ltd

This is a Full time job

Salary negotiable depending on experience

Risk Analyst role in a growing enterprise risk team. Bring your ASIC reporting experience and commercial thinking to a non bank lender. Brisbane CBD

21d ago

Listed twenty eight days ago

Operations Manager - Consumer Servicing & Collections

at Hays | Banking

This is a Full time job

Sydney NSW(Hybrid)

Lead teams across Australia and offshore operations
Work directly with senior leadership in a highly visible role
Join a high-growth non-bank lender with genuine career progression

Drive operational excellence while leading teams across Australia and offshore operations

28d ago•Expiring

Listed twenty one days ago

Complaints Team Leader

at The Warranty Group

This is a Full time job

Hawthorn East, Melbourne VIC(Hybrid)

Modern Hawthorn East office - hybrid working + extra recharge/cultural days off
Lead, develop and coach a small team of Complaints Officers
Own the complaints function, oversee complex complaints through to resolution

Rare opportunity that has a combination of customer advocacy, client management, operational improvement and leadership | Great Place to Work

21d ago

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