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This is a featured job

Digital Customer Platforms Strategy & Development Lead

at Newcastle Greater Mutual Group

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
  • Lead the strategy and delivery of a multi-brand digital platform.
  • Drive a large-scale digital transformation, leading enterprise-wide change.
  • Permanent, full-time role | Hybrid work arrangements | Based in Newcastle.
  • Lead the strategy and delivery of a multi-brand digital platform.
  • Drive a large-scale digital transformation, leading enterprise-wide change.
  • Permanent, full-time role | Hybrid work arrangements | Based in Newcastle.
As the business lead within a large-scale, complex transformation program, drive the transition to NGM Group’s future digital customer platforms.
As the business lead within a large-scale, complex transformation program, drive the transition to NGM Group’s future digital customer platforms.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Customer Success Manager - SaaS

at Protecht Group

This is a Full time job

Sydney NSW(Hybrid)
  • Excellent salary and commission structure on offer
  • Flexible hybrid working environment
  • Dedicated learning and development fortnightly
  • Excellent salary and commission structure on offer
  • Flexible hybrid working environment
  • Dedicated learning and development fortnightly
Base plus commission for a hybrid flexible role with growing organisation.
Base plus commission for a hybrid flexible role with growing organisation.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
Featured
Featured
Listed thirteen days ago

Customer Success Manager

at Horizontal Talent Australia Pty Ltd
Immediate start

This is a Full time job

Melbourne VIC(Hybrid)
$120,000 – $150,000 per year
  • Join high-growth fintech and SaaS organisations
  • Work with strategic enterprise clients and products
  • Melbourne/Sydney - Based
  • Join high-growth fintech and SaaS organisations
  • Work with strategic enterprise clients and products
  • Melbourne/Sydney - Based
Customer Success opportunities in Melbourne/Sydney across fintech and SaaS firms focused on client growth, delivery, and strategic partnerships.
Customer Success opportunities in Melbourne/Sydney across fintech and SaaS firms focused on client growth, delivery, and strategic partnerships.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
13d ago
13d ago
Listed two days ago

Customer Experience (CX) Manager

at Private Advertiser

This is a Full time job

Banyo, Brisbane QLD
  • Lead Transformation
  • Drive Digital Innovation
  • Influence Growth
  • Lead Transformation
  • Drive Digital Innovation
  • Influence Growth
Lead the transformation of the Customer Experience function, improving customer experience, and enhancing operational excellence
Lead the transformation of the Customer Experience function, improving customer experience, and enhancing operational excellence
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed one day ago

Customer Success Manager

at Reape Partners Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
$120k base, super and bonus
  • Manage strategic accounts
  • ANZ focus
  • $120k base, super and bonus
  • Manage strategic accounts
  • ANZ focus
  • $120k base, super and bonus
SaaS business looking for a CSM, Enterprise and Mid-Market accounts, global leader, CBD location with WFH option.
SaaS business looking for a CSM, Enterprise and Mid-Market accounts, global leader, CBD location with WFH option.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed three days ago

Customer Design & Improvement Lead

at Team Global Express

This is a Full time job

Melbourne Airport, Melbourne VIC
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Grow your career in an innovative, fast-paced environment
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Grow your career in an innovative, fast-paced environment
Drive smarter, faster, smoother customer processes across Customer Service, Customer Success, Onboarding/Implementation & Premium Customer Service!
Drive smarter, faster, smoother customer processes across Customer Service, Customer Success, Onboarding/Implementation & Premium Customer Service!
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
3d ago
3d ago
Listed fifteen days ago

Customer Journey Manager | CRM & Personalisation

at Bluefin Resources Pty Limited

This is a Contract/Temp job

Docklands, Melbourne VIC(Hybrid)
AUD 800 - 890 per day
Lead CRM and customer journey delivery for a major banking migration program. Immediate shortlist, interviews by the 19th.
Lead CRM and customer journey delivery for a major banking migration program. Immediate shortlist, interviews by the 19th.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
15d ago
15d ago
Listed one day ago

Digital Customer Platforms Strategy & Development Lead

at Newcastle Greater Mutual Group

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
  • Lead the strategy and delivery of a multi-brand digital platform.
  • Drive a large-scale digital transformation, leading enterprise-wide change.
  • Permanent, full-time role | Hybrid work arrangements | Based in Newcastle.
  • Lead the strategy and delivery of a multi-brand digital platform.
  • Drive a large-scale digital transformation, leading enterprise-wide change.
  • Permanent, full-time role | Hybrid work arrangements | Based in Newcastle.
As the business lead within a large-scale, complex transformation program, drive the transition to NGM Group’s future digital customer platforms.
As the business lead within a large-scale, complex transformation program, drive the transition to NGM Group’s future digital customer platforms.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed one day ago

Business Engagement Lead - $1000-1300 a day incl. super - 6 month contract

at Private Advertiser

This is a Contract/Temp job

Melbourne VIC(Hybrid)
$1000-1300 a day (inclusive of super)
Opportunity for Business Engagement Lead to support a major ICT transformation program on a 6 month contract with strong chance of extension.
Opportunity for Business Engagement Lead to support a major ICT transformation program on a 6 month contract with strong chance of extension.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed five hours ago

Client Enablement Optimisation Manager

at Cuscal
Be an early applicant

This is a Full time job

Sydney NSW
We’re looking for a Client Enablement Optimisation Manager to join our Product division and play a critical role in accelerating client onboarding...
We’re looking for a Client Enablement Optimisation Manager to join our Product division and play a critical role in accelerating client onboarding...
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
5h ago
5h ago
Listed thirteen days ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Recruited byCassandra Barker
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
Listed seven days ago

CXM - Client Xperience Manager

at Sparrow XPL

This is a Full time job

Mornington, Mornington Peninsula & Bass Coast VIC(Hybrid)
$80,000 – $90,000 per year
  • Own the full client experience at a fast-growing AI-enabled freight platform
  • Build workflows, lead a team, and shape how we deliver value to clients
  • Genuine scope to build — not inherit — a function from the ground up
  • Own the full client experience at a fast-growing AI-enabled freight platform
  • Build workflows, lead a team, and shape how we deliver value to clients
  • Genuine scope to build — not inherit — a function from the ground up
This role has genuine scope — you will help shape what client experience means for this business, not inherit a fixed model. You'll get to build it.
This role has genuine scope — you will help shape what client experience means for this business, not inherit a fixed model. You'll get to build it.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed two days ago

Customer Success Manager - SaaS

at Protecht Group

This is a Full time job

Sydney NSW(Hybrid)
  • Excellent salary and commission structure on offer
  • Flexible hybrid working environment
  • Dedicated learning and development fortnightly
  • Excellent salary and commission structure on offer
  • Flexible hybrid working environment
  • Dedicated learning and development fortnightly
Base plus commission for a hybrid flexible role with growing organisation.
Base plus commission for a hybrid flexible role with growing organisation.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
2d ago
2d ago
Listed nine days ago

Customer Implementation Partner

at Team Global Express

This is a Full time job

Melbourne Airport, Melbourne VIC
$100,000 – $110,000 per year
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Career Growth in a Business that’s Evolving
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Career Growth in a Business that’s Evolving
Fast-paced, high-impact role where you’ll own implementation plans and coordinate key stakeholders across the TGE Freight business.
Fast-paced, high-impact role where you’ll own implementation plans and coordinate key stakeholders across the TGE Freight business.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed one day ago

Manager Digital Products

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$149739.0k - $173174.0k p.a.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
1d ago
1d ago
Listed one day ago

Project Manager

at Refactor.

This is a Full time job

Melbourne VIC(Hybrid)
Up to $200k+super
  • Lead ERP, POS & integration delivery across retail operations
  • Partner directly with executive leadership in a growing business
  • $170k–$200k + super depending on experience
  • Lead ERP, POS & integration delivery across retail operations
  • Partner directly with executive leadership in a growing business
  • $170k–$200k + super depending on experience
Senior retail technology PM/BA across ERP, POS, integrations, data & operational transformation within multi-site retail environments.
Senior retail technology PM/BA across ERP, POS, integrations, data & operational transformation within multi-site retail environments.
Recruited byJames Farrey
subClassification: Project ManagementProject Management
classification: Construction(Construction)
1d ago
1d ago
Listed twenty two days ago

Client Delivery Manager

at Talent – Specialists in tech, transformation & beyond

This is a Full time job

Southbank, Melbourne VIC(Hybrid)
ASAP start | CBD/WFH hybrid
  • High-visibility role with real impact on customer experience and retention
  • Strong understanding of IT Service Management (ITSM) frameworks and tools
  • Permanent opportunity | CBD/WFH hybrid | Fun & friendly team environment
  • High-visibility role with real impact on customer experience and retention
  • Strong understanding of IT Service Management (ITSM) frameworks and tools
  • Permanent opportunity | CBD/WFH hybrid | Fun & friendly team environment
Act as the primary point of contact for assigned clients, building strong, trusted relationships both internally and externally
Act as the primary point of contact for assigned clients, building strong, trusted relationships both internally and externally
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
22d ago
22d ago
Listed thirteen hours ago

Delivery Lead

at GRANITE GROUP

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Rates to be discussed
  • 6-month rolling contract
  • Hybrid work environemnt, SE suburbs of Melbourne.
  • Rates to be discussed
  • 6-month rolling contract
  • Hybrid work environemnt, SE suburbs of Melbourne.
We a seeking a Delivery Lead to join our clients team on an intial 6-month contract in Melbourne.
We a seeking a Delivery Lead to join our clients team on an intial 6-month contract in Melbourne.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
13h ago
13h ago
Listed six days ago

Delivery Senior Manager

at Commonwealth Bank

This is a Full time job

Sydney NSW(Hybrid)
  • Enjoy a flexible and dynamic startup environment
  • We nurture a safe space for our people to show up as they are!
  • Opportunities for professional growth and development
  • Enjoy a flexible and dynamic startup environment
  • We nurture a safe space for our people to show up as they are!
  • Opportunities for professional growth and development
Lead x15’s Delivery Pathway framework and partner with ventures to improve delivery predictability, prioritisation, governance, and execution outcomes
Lead x15’s Delivery Pathway framework and partner with ventures to improve delivery predictability, prioritisation, governance, and execution outcomes
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
6d ago
6d ago
Listed thirteen days ago

Customer Experience Manager

at Lotus People

This is a Full time job

Sydney NSW(Hybrid)
$120,000 - $140,000 + super
  • Lead a business-critical customer experience transformation across ANZ
  • Join a values-led global brand with a genuinely people-first culture
  • $120K-$140K + super | hybrid flexibility + awesome employee perks
  • Lead a business-critical customer experience transformation across ANZ
  • Join a values-led global brand with a genuinely people-first culture
  • $120K-$140K + super | hybrid flexibility + awesome employee perks
Lead customer experience transformation for a growing global brand. Drive change, inspire teams and shape the future of CX across ANZ.
Lead customer experience transformation for a growing global brand. Drive change, inspire teams and shape the future of CX across ANZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago

Technical Business Analyst (Customer AI Adoption)

at Randstad Digital

This is a Contract/Temp job

Melbourne VIC(Hybrid)
Technical Business Analyst contract opportunity focused on AI adoption, Amazon Connect, CX transformation, and contact center uplift.
Technical Business Analyst contract opportunity focused on AI adoption, Amazon Connect, CX transformation, and contact center uplift.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed two days ago

Client Success Lead

at Solentive Systems

This is a Full time job

Darlinghurst, Sydney NSW(Hybrid)
$100,000 – $130,000 per year
Lead and grow key client partnerships, turning strong delivery into retention, revenue growth, and long‑term value.
Lead and grow key client partnerships, turning strong delivery into retention, revenue growth, and long‑term value.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
2d ago
2d ago
Listed two days ago

Senior Digital Project Manager

at Robert Walters

This is a Contract/Temp job

Sydney NSW
$1,000 - $1,100 p.d. + Superannuation & WFH flex
  • Lead end-to-end digital and enterprise project delivery
  • Strong stakeholder management + business case development
  • Work on high-impact, customer-facing digital initiatives
  • Lead end-to-end digital and enterprise project delivery
  • Strong stakeholder management + business case development
  • Work on high-impact, customer-facing digital initiatives
Senior Digital PM contract leading large-scale transformation projects delivering customer-facing platforms and enterprise systems.
Senior Digital PM contract leading large-scale transformation projects delivering customer-facing platforms and enterprise systems.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed one day ago

Delivery Lead

at Launch Recruitment Pty Ltd

This is a Contract/Temp job

North Sydney, Sydney NSW(Hybrid)
$1,400 p/d (incl. super)
  • Upto $1,400 per day
  • 6 month contract with possibility to extend
  • Hybrid working with 3 days in office
  • Upto $1,400 per day
  • 6 month contract with possibility to extend
  • Hybrid working with 3 days in office
We are partnering with a valued client in the insurance sector to secure a Delivery Lead for a critical, high visibility contract engagement.
We are partnering with a valued client in the insurance sector to secure a Delivery Lead for a critical, high visibility contract engagement.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed sixteen hours ago

Client Implementation Analyst

at Equifax Australia

This is a Full time job

North Sydney, Sydney NSW
  • Hybrid with great work life balance
  • Hybrid Technical & Product Growth
  • Hybrid with great work life balance
  • Hybrid Technical & Product Growth
CIA provides end-to-end onboarding support for small-to-medium clients and consults across Equifax on internal product mechanics.
CIA provides end-to-end onboarding support for small-to-medium clients and consults across Equifax on internal product mechanics.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
16h ago
16h ago
Listed twenty days ago

Project Manager - Transformation & Operational Improvement

at Ampersand

This is a Contract/Temp job

Sydney NSW(Hybrid)
$1100 - $1177 per day + super
Project Managers with strong stakeholder engagement and transformation delivery capability across people, process, and technology initiatives.
Project Managers with strong stakeholder engagement and transformation delivery capability across people, process, and technology initiatives.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
20d ago
20d ago
Listed eight days ago

Change Manager

at IBC Recruitment

This is a Contract/Temp job

Sydney NSW(Hybrid)
Upto $1050 incl. super
  • Upto $1,050 per day (incl. super) | 12-month contract in Sydney
  • Lead change across a major enterprise-wide retail transformation
  • High visibility role working directly with senior leaders and business teams
  • Upto $1,050 per day (incl. super) | 12-month contract in Sydney
  • Lead change across a major enterprise-wide retail transformation
  • High visibility role working directly with senior leaders and business teams
An exciting opportunity is available for an experienced Change Manager to join a leading Australian retail organisation on a 12-month contract
An exciting opportunity is available for an experienced Change Manager to join a leading Australian retail organisation on a 12-month contract
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
8d ago
8d ago
Listed nine days ago

Delivery Specialist (Business Analyst)

at MyState Limited

This is a Contract/Temp job

Hobart TAS(Hybrid)
  • Get access to 1000s benefits and reduced financial products.
  • Work with a national team and business.
  • Hybrid working 3 days in the office.
  • Get access to 1000s benefits and reduced financial products.
  • Work with a national team and business.
  • Hybrid working 3 days in the office.
At MyState, we’re not just evolving, we’re transforming.
At MyState, we’re not just evolving, we’re transforming.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
9d ago•Expiring
9d ago•Expiring
Listed thirteen days ago

Head of Delivery & Transformation

at xceltium

This is a Full time job

North Sydney, Sydney NSW(Hybrid)
Attractive salary package + STI
  • Transformation role working directly with Head of Innovation & IT
  • Bring structure and discipline across a growing transformation portfolio
  • Hybrid flexibility with visibility across stores and operational teams
  • Transformation role working directly with Head of Innovation & IT
  • Bring structure and discipline across a growing transformation portfolio
  • Hybrid flexibility with visibility across stores and operational teams
Be developed and mentored in growing business with inclusive culture
Be developed and mentored in growing business with inclusive culture
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed seven days ago

Manager Digital Products - team 2

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$149739.0k - $173174.0k p.a.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
7d ago•Expiring
7d ago•Expiring
Listed two days ago

Head of Transformation

at Pathway Search

This is a Full time job

Sydney NSW(Hybrid)
  • Improve operating models
  • Advise and influence senior stakeholders
  • Oversee complex transformation
  • Improve operating models
  • Advise and influence senior stakeholders
  • Oversee complex transformation
Head of Transformation to lead enterprise-wide change.
Head of Transformation to lead enterprise-wide change.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
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