Customer Strategy Jobs in Rothwell QLD 4022 - May 2026

This is a featured job

Executive Manager - Customer Experience

This is a Full time job

Shape and lead our end-to-end member experience
Drive service culture across Membership, Events, Core Service & Regional teams
Inner city location with free onsite parking

Shape and lead our end-to-end member experience
Drive service culture across Membership, Events, Core Service & Regional teams
Inner city location with free onsite parking

Are you a senior leader who can turn strategy into operational reality and lift how an organisation delivers value to its members?

subClassification: COO & MDCOO & MD

classification: CEO & General Management(CEO & General Management)

Featured

Listed one day ago

Head of Strategy

at Virgin Australia

This is a Full time job

Brisbane QLD

Highly profitable, listed business with career progression opportunities
Heavily discounted flights for you & your family plus $1000 free credit annually
High-performing team of ex-management consultants with great team culture

Highly profitable, listed business with career progression opportunities
Heavily discounted flights for you & your family plus $1000 free credit annually
High-performing team of ex-management consultants with great team culture

High-impact role at the centre of our Commercial division, responsible for shaping strategy for revenue uplift across the group

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

1d ago

Listed one day ago

Manager, Strategy & Policy

at Department of Customer Services, Open Data and Small and Family Business

This is a Full time job

Brisbane QLD

$148,810 - $157,394 per annum

Permanent role. Flexible full-time. 36.25 hrs per week
AO8
12.75% employer superannuation contribution and 17.5% annual leave loading.

Permanent role. Flexible full-time. 36.25 hrs per week
AO8
12.75% employer superannuation contribution and 17.5% annual leave loading.

Manager, Strategy & Policy (AO8)

subClassification: Government - StateGovernment - State

classification: Government & Defence(Government & Defence)

1d ago

Listed twenty three days ago

Change Delivery Manager

at Budget Direct

This is a Full time job

North Lakes, Brisbane QLD

North Lakes location – work close to home!
Discounts on insurance products, retail outlets and gyms
Opportunities to grow your career

North Lakes location – work close to home!
Discounts on insurance products, retail outlets and gyms
Opportunities to grow your career

Elevate your career with one of Australia’s leading insurers and step in to this exciting leadership role!

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

23d ago•Expiring

Listed one hour ago

Head of Sales & Commercial Strategy

at Integria Healthcare

Be an early applicant

This is a Full time job

Brisbane QLD

Are you a commercially driven leader who thrives on turning strategy into sustainable growth? We’re on a mission to inspire people to live better...

subClassification: ManagementManagement

classification: Sales(Sales)

1h ago

Listed five days ago

Customer Service Manager

at Mocka

This is a Full time job

Pinkenba, Brisbane QLD

Lead and grow a high performing team
Drive real service and KPI improvements
Hands on role with real impact

Lead and grow a high performing team
Drive real service and KPI improvements
Hands on role with real impact

Lead and develop a high performing customer service team, driving KPI results, process improvements, and exceptional customer outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed one day ago

Executive Manager Technology Product

at RACQ

This is a Full time job

Brisbane QLD(Hybrid)

Build and scale a high-performing Technology Product function
Lead end-to-end delivery across complex technology products
Employee discounts across a range of RACQ and affiliate offerings

Build and scale a high-performing Technology Product function
Lead end-to-end delivery across complex technology products
Employee discounts across a range of RACQ and affiliate offerings

Senior leadership role shaping product vision, roadmap and delivery, while building a high-performing team during a key transformation period.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed nine days ago

CRM Marketing Manager – Acquisition & Growth

at Mansell Taylor Consulting

This is a Full time job

Brisbane QLD(Hybrid)

$135k + super.

Lead CRM & lifecycle across large B2C customer database
Drive acquisition, conversion & engagement via data-led campaigns
Manage team and optimise journeys across email, SMS & CRM

Lead CRM & lifecycle across large B2C customer database
Drive acquisition, conversion & engagement via data-led campaigns
Manage team and optimise journeys across email, SMS & CRM

Lead CRM and lifecycle marketing across a large customer base. Drive acquisition, conversion and engagement through data-led campaigns.

Recruited byJelissa Taylor

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed five days ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)

Lead customer support operations and third-party contact centre performance nati
Drive service delivery, customer experience optimisation and operational improve
Brisbane CBD location, 1 day WFH per week

Lead customer support operations and third-party contact centre performance nati
Drive service delivery, customer experience optimisation and operational improve
Brisbane CBD location, 1 day WFH per week

Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.

Recruited byCassandra Barker

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

5d ago

Listed thirteen hours ago

Technical Account Manager

at Essential Tech

Immediate start

This is a Full time job

Brisbane QLD(Hybrid)

$100,000 – $140,000 per year

Genuine Strategic Ownership (Not a Title Upgrade)
Move Beyond Delivery into High-Value Advisory Work
Work with a Structured, Mature MSP

Genuine Strategic Ownership (Not a Title Upgrade)
Move Beyond Delivery into High-Value Advisory Work
Work with a Structured, Mature MSP

Own the strategy, lead client conversations, and shape technology outcomes, this is a true advisory role where your impact drives real business growth

subClassification: Sales - Pre & PostSales - Pre & Post

classification: Information & Communication Technology(Information & Communication Technology)

13h ago

Listed twelve days ago

Executive Manager - Customer Experience

at Master Builders Queensland

This is a Full time job

Spring Hill, Brisbane QLD(Hybrid)

Shape and lead our end-to-end member experience
Drive service culture across Membership, Events, Core Service & Regional teams
Inner city location with free onsite parking

Shape and lead our end-to-end member experience
Drive service culture across Membership, Events, Core Service & Regional teams
Inner city location with free onsite parking

Are you a senior leader who can turn strategy into operational reality and lift how an organisation delivers value to its members?

subClassification: COO & MDCOO & MD

classification: CEO & General Management(CEO & General Management)

12d ago

Listed twenty days ago

Category Manager

at Super Retail Group

This is a Full time job

Strathpine, Brisbane QLD(Hybrid)

Genuine commitment to our people's growth & development!
Flexible work | Savings across all brands & wellbeing benefits for you & family
Opportunity to work for one of Australasia's Top 10 ASX listed retailers

Genuine commitment to our people's growth & development!
Flexible work | Savings across all brands & wellbeing benefits for you & family
Opportunity to work for one of Australasia's Top 10 ASX listed retailers

Shape Water Sports strategy at BCF, inspiring our customers to get outdoors.

subClassification: BuyingBuying

classification: Retail & Consumer Products(Retail & Consumer Products)

20d ago

Listed five days ago

Growth & Development Analyst

at Heartland Bank

This is a Full time job

Brisbane QLD

Influence Strategy at the highest level
Partner across strategy, customer insights and product teams
Values-Led, flexible Culture

Influence Strategy at the highest level
Partner across strategy, customer insights and product teams
Values-Led, flexible Culture

Shape bank strategy, turn data into board‑ready analysis that drives customer understanding and sustainable growth at Heartland Bank Australia.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Banking & Financial Services(Banking & Financial Services)

5d ago

Listed five days ago

Strategy & Operations Analyst

at morgan young

This is a Full time job

Brisbane QLD

High Growth Financial Services firm
Early Career Opportunity

High Growth Financial Services firm
Early Career Opportunity

Work directly with the CEO in a high trust role spanning strategy, operations and execution.

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

5d ago

Listed one day ago

Director, Service Programs

at Department of Customer Services, Open Data and Small and Family Business

This is a Contract/Temp job

Brisbane QLD

$166,623 - $174,339 per annum

Fixed term temporary
$166,623 - $174,339 per annum
Plus employee superannution contributions and annual leave loading

Fixed term temporary
$166,623 - $174,339 per annum
Plus employee superannution contributions and annual leave loading

The Digital Customer (Smart Service Queensland) team provides digitally enabled whole-of-government services to the Queensland public.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed one day ago

Senior Commercial Analyst

at Mitchell's Quality Foods

This is a Full time job

Banyo, Brisbane QLD

Premium Perks: Free access to our fully equipped onsite gym
Executive Visibility: Partner directly with leadership to shape our strategy.
Join a proud, successful Australian company making a difference.

Premium Perks: Free access to our fully equipped onsite gym
Executive Visibility: Partner directly with leadership to shape our strategy.
Join a proud, successful Australian company making a difference.

Step into a high-visibility standalone role where your insights drive real results for a successful brand making healthy living easy.

subClassification: AnalystsAnalysts

classification: Consulting & Strategy(Consulting & Strategy)

1d ago

Listed one day ago

Sales Support & Account Champion

at Mainfreight

This is a Full time job

Narangba, Brisbane QLD

Full time, permanent role
Opportunity to progress - we promote from within!
Training and Induction provided

Full time, permanent role
Opportunity to progress - we promote from within!
Training and Induction provided

Be responsible for attracting new customers and developing current ones. You will be contributing directly to the success of the branch!

subClassification: Sales CoordinatorsSales Coordinators

classification: Sales(Sales)

1d ago

Listed nine days ago

Account Manager

at Fusion5

This is a Full time job

Brisbane QLD(Hybrid)

Lead Strategic Relationships
Drive Innovation and Growth
Drive exceptional Customer Experience

Lead Strategic Relationships
Drive Innovation and Growth
Drive exceptional Customer Experience

Fusion5 is now seeking a dynamic Account Manager based in our Brisbane CBD Office

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

9d ago

Listed eight days ago

Senior Manager, Customer Growth

at TABCORP

This is a Full time job

Brisbane QLD

Strong ops focused of most resumes Some cx but less sales/bd focused Presume tra
Lead a team with strong commercial impact
Can be based in ether Melbourne, Sydney or Brisbane

Strong ops focused of most resumes Some cx but less sales/bd focused Presume tra
Lead a team with strong commercial impact
Can be based in ether Melbourne, Sydney or Brisbane

Leadership, strategy and frontline engagement. You’ll execute strategy with confidence, lead a team & help shape how we show up at moments that matter

subClassification: ManagementManagement

classification: Sales(Sales)

8d ago

Listed six days ago

Customer Relationship Manager

at ARMA Group Holdings Pty Ltd

This is a Full time job

North Lakes, Brisbane QLD

Looking to launch your career in customer service?

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

6d ago

Listed one day ago

Regional Sales & Account Manager

at Blundstone Australia Pty. Ltd.

This is a Full time job

Brisbane QLD(Hybrid)

Join an Iconic Australian Brand with a 150-Year Legacy and Global Footprint
Competitive Salary Package + Car
Eligibility for Participation in the Annual Performance Bonus Program

Join an Iconic Australian Brand with a 150-Year Legacy and Global Footprint
Competitive Salary Package + Car
Eligibility for Participation in the Annual Performance Bonus Program

Lead sales performance, manage key accounts and grow market presence while developing a high-performing regional team.

subClassification: ManagementManagement

classification: Sales(Sales)

1d ago

Listed one day ago

Customer Targeting and Performance Analyst

at BOQ Group

This is a Full time job

Newstead, Brisbane QLD

As a Customer Targeting and Performance Analyst, you’ll sit at the intersection of analytics and customer engagement, working closely with...

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

1d ago

Listed fifteen hours ago

CX Platform Product Owner (Salesforce)

at Entain Group PTY LTD

Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)

Embrace your need for a work-life balance through hybrid working.
Enjoy the free onsite barista and a fully stocked fridge and more.
Celebrate the joy of starting a family with 12 weeks of paid parental leave.

Embrace your need for a work-life balance through hybrid working.
Enjoy the free onsite barista and a fully stocked fridge and more.
Celebrate the joy of starting a family with 12 weeks of paid parental leave.

Own and evolve Salesforce CX platform, driving strategy, AI, and delivery to improve customer outcomes, efficiency, and commercial value.

subClassification: OtherOther

classification: Engineering(Engineering)

15h ago

Listed six days ago

Commercial Performance Specialist

at Virgin Australia

This is a Full time job

South Brisbane, Brisbane QLD(Hybrid)

$1000 travel credits each year + huge discounts with big brands
High-performing, collaborative team environment
Great office location with flexible work from home options

$1000 travel credits each year + huge discounts with big brands
High-performing, collaborative team environment
Great office location with flexible work from home options

Virgin Australia is seeking a commercially minded analyst to drive revenue performance through data-led forecasting, pricing, and insights.

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

6d ago

Listed thirteen days ago

Innovation and Strategy Analyst

at Urban Utilities

This is a Full time job

Fortitude Valley, Brisbane QLD

You will operate as a trusted advisor across strategy, innovation, and technology initiatives.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

13d ago

Listed fourteen days ago

Key Account Manager

at Infrastructure Products Australia

This is a Full time job

Narangba, Brisbane QLD

Motivated by building relationships and securing new opportunities? Join us as a Key Account Manager driving growth across Queensland!

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

14d ago

Listed twenty hours ago

Segment Manager – Bulk & B2B

at IOR

Be an early applicant

This is a Full time job

Lytton, Brisbane QLD

Real impact you can see-your work keeps customers and operations moving
Be at the heart of IOR’s operations with fast‑moving, hands‑on work every day
Monthly morning tea celebrations– Anniversaries, Birthdays

Real impact you can see-your work keeps customers and operations moving
Be at the heart of IOR’s operations with fast‑moving, hands‑on work every day
Monthly morning tea celebrations– Anniversaries, Birthdays

Lead IOR’s Bulk & B2B fuel growth—own strategy, influence sales, drive margin and volume, and help shape Australia’s fuel future.

subClassification: ManagementManagement

classification: Sales(Sales)

20h ago

Listed twenty nine days ago

Media Investment Manager

at Gybe Consulting

This is a Full time job

Hamilton, Brisbane QLD(Hybrid)

Salary + Bonus + Perks

Work for a leader who creates an environment where people grow and perform
A rare local role for a global brand owning marketing mix modelling with Mutinex
Hybrid working environment, active social club and FREE PIZZA!

Work for a leader who creates an environment where people grow and perform
A rare local role for a global brand owning marketing mix modelling with Mutinex
Hybrid working environment, active social club and FREE PIZZA!

Shape how Domino's invests across ANZ. Lead media strategy, optimise spend and drive performance through data.