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This is a featured job

Executive Manager - Customer Experience

at Master Builders Queensland

This is a Full time job

Spring Hill, Brisbane QLD(Hybrid)
  • Shape and lead our end-to-end member experience
  • Drive service culture across Membership, Events, Core Service & Regional teams
  • Inner city location with free onsite parking
  • Shape and lead our end-to-end member experience
  • Drive service culture across Membership, Events, Core Service & Regional teams
  • Inner city location with free onsite parking
Are you a senior leader who can turn strategy into operational reality and lift how an organisation delivers value to its members?
Are you a senior leader who can turn strategy into operational reality and lift how an organisation delivers value to its members?
subClassification: COO & MDCOO & MD
classification: CEO & General Management(CEO & General Management)
Featured
Featured
This is a featured job

Customer Service Manager

at Capital Transport QLD

This is a Full time job

Hendra, Brisbane QLD
$95,000 – $120,000 per year + Super + Incentives
  • Vibrant culture: Birthday Celebrations, catered lunches, social club and MORE!
  • Career progression & opportunities
  • Weekly pay!
  • Vibrant culture: Birthday Celebrations, catered lunches, social club and MORE!
  • Career progression & opportunities
  • Weekly pay!
If you’re ready to build a rewarding career, apply now and join a team that celebrates success and supports you every step of the way.
If you’re ready to build a rewarding career, apply now and join a team that celebrates success and supports you every step of the way.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed six days ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
  • Lead customer support operations and third-party contact centre performance nati
  • Drive service delivery, customer experience optimisation and operational improve
  • Brisbane CBD location, 1 day WFH per week
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.
Recruited byCassandra Barker
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
6d ago
6d ago
Listed thirteen days ago

Executive Manager - Customer Experience

at Master Builders Queensland

This is a Full time job

Spring Hill, Brisbane QLD(Hybrid)
  • Shape and lead our end-to-end member experience
  • Drive service culture across Membership, Events, Core Service & Regional teams
  • Inner city location with free onsite parking
  • Shape and lead our end-to-end member experience
  • Drive service culture across Membership, Events, Core Service & Regional teams
  • Inner city location with free onsite parking
Are you a senior leader who can turn strategy into operational reality and lift how an organisation delivers value to its members?
Are you a senior leader who can turn strategy into operational reality and lift how an organisation delivers value to its members?
subClassification: COO & MDCOO & MD
classification: CEO & General Management(CEO & General Management)
13d ago
13d ago
Listed twenty days ago

Customer Service Manager

at Capital Transport QLD

This is a Full time job

Hendra, Brisbane QLD
$95,000 – $120,000 per year + Super + Incentives
  • Vibrant culture: Birthday Celebrations, catered lunches, social club and MORE!
  • Career progression & opportunities
  • Weekly pay!
  • Vibrant culture: Birthday Celebrations, catered lunches, social club and MORE!
  • Career progression & opportunities
  • Weekly pay!
If you’re ready to build a rewarding career, apply now and join a team that celebrates success and supports you every step of the way.
If you’re ready to build a rewarding career, apply now and join a team that celebrates success and supports you every step of the way.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed six days ago

Customer Service Manager

at Mocka

This is a Full time job

Pinkenba, Brisbane QLD
  • Lead and grow a high performing team
  • Drive real service and KPI improvements
  • Hands on role with real impact
  • Lead and grow a high performing team
  • Drive real service and KPI improvements
  • Hands on role with real impact
Lead and develop a high performing customer service team, driving KPI results, process improvements, and exceptional customer outcomes.
Lead and develop a high performing customer service team, driving KPI results, process improvements, and exceptional customer outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fourteen days ago

Senior Manager, Customer Care

at Cover-More Group

This is a Full time job

Brisbane QLD(Hybrid)
  • Drive continuous improvement, embedding best practice
  • Lead operations in Brisbane and overseas
  • Be part of a leading global travel insurer
  • Drive continuous improvement, embedding best practice
  • Lead operations in Brisbane and overseas
  • Be part of a leading global travel insurer
Take ownership of a pivotal customer leadership role and make a real impact.
Take ownership of a pivotal customer leadership role and make a real impact.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed one day ago

Director, Service Programs

at Department of Customer Services, Open Data and Small and Family Business

This is a Contract/Temp job

Brisbane QLD
$166,623 - $174,339 per annum
  • Fixed term temporary
  • $166,623 - $174,339 per annum
  • Plus employee superannution contributions and annual leave loading
  • Fixed term temporary
  • $166,623 - $174,339 per annum
  • Plus employee superannution contributions and annual leave loading
The Digital Customer (Smart Service Queensland) team provides digitally enabled whole-of-government services to the Queensland public.
The Digital Customer (Smart Service Queensland) team provides digitally enabled whole-of-government services to the Queensland public.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

QLD Branch Manager/Fleet Co-ordinator

at CarCoop

This is a Full time job

North Lakes, Brisbane QLD
$85,000 per year + Super + Company Car
Manage day-to-day operations and support our customers in their rent-to-own journey at Australia's largest car subscription company.
Manage day-to-day operations and support our customers in their rent-to-own journey at Australia's largest car subscription company.
subClassification: ManagementManagement
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
7d ago
7d ago
Listed ten days ago

Customer Dispute Resolution Case Manager

at Auto & General

This is a Full time job

North Lakes, Brisbane QLD
  • Variety of career development opportunities
  • Discounts on insurance products, retail outlets and gyms
  • Award-winning Workplace Giving program
  • Variety of career development opportunities
  • Discounts on insurance products, retail outlets and gyms
  • Award-winning Workplace Giving program
Lead complaint investigations, balancing customer advocacy/vulnerability with regulatory compliance & business positions.
Lead complaint investigations, balancing customer advocacy/vulnerability with regulatory compliance & business positions.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
10d ago
10d ago
Listed one day ago

Customer Experience Team Leader

at Hyne & Son Pty Ltd

This is a Contract/Temp job

Port of Brisbane, Brisbane QLD
  • On site at our Port of Brisbane site, Mon to Fri - Flexible Hours
  • Join, lead and develop a high performing Customer Service team
  • 12-month full-time temporary contract opportunity
  • On site at our Port of Brisbane site, Mon to Fri - Flexible Hours
  • Join, lead and develop a high performing Customer Service team
  • 12-month full-time temporary contract opportunity
Join Hyne Group in a 12-month team leader role driving customer experience, team performance, and continuous improvement in Brisbane.
Join Hyne Group in a 12-month team leader role driving customer experience, team performance, and continuous improvement in Brisbane.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

General Manager Customer

at BlueCare

This is a Full time job

Caboolture, Brisbane QLD
We are seeking a strategic, customer‑centred General Manager to lead customer growth and uplift the experience for the communities we serve.
We are seeking a strategic, customer‑centred General Manager to lead customer growth and uplift the experience for the communities we serve.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
13d ago
13d ago
Listed nine days ago

*Customer Care Floor Lead

at Cleanaway Operations Pty Ltd
Be an early applicant

This is a Full time job

Northgate, Brisbane QLD
  • Permanent - Full time Position based in Northgate
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed - North of the river
  • Permanent - Full time Position based in Northgate
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed - North of the river
An Opportunity exists for a Customer Care floor Lead. Interesed? Then read on...
An Opportunity exists for a Customer Care floor Lead. Interesed? Then read on...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed one day ago

Customer Service Manager

at SKG Group Australia

This is a Full time job

Brendale, Brisbane QLD
We are currently seeking an experienced Customer Service Manager (Cleaning Industry) to join our team, managing a portfolio of Queensland sites.
We are currently seeking an experienced Customer Service Manager (Cleaning Industry) to join our team, managing a portfolio of Queensland sites.
subClassification: Cleaning ServicesCleaning Services
classification: Trades & Services(Trades & Services)
1d ago
1d ago
Listed one day ago

Premium Services Manager

at Team Global Express

This is a Full time job

Karawatha, Brisbane QLD
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Career Growth in a Business that’s Evolving
  • Work with one of Australia`s leading logistics businesses
  • Be Part of the TGE transformation journey
  • Career Growth in a Business that’s Evolving
We’re looking for a customer-obsessed leader to join us as Premium Service Manager driving exceptional service for our highest value Freight customers
We’re looking for a customer-obsessed leader to join us as Premium Service Manager driving exceptional service for our highest value Freight customers
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed fourteen days ago

Operations Manager

at Corporate Travel Management

This is a Full time job

Brisbane QLD(Hybrid)
  • Can be located in any of our major cities in Australia
  • Hybrid Working - Work from your home office and our CBD location offic
  • Travel Industry - Travel discounts, Health and Wellbeing benefits
  • Can be located in any of our major cities in Australia
  • Hybrid Working - Work from your home office and our CBD location offic
  • Travel Industry - Travel discounts, Health and Wellbeing benefits
Exciting Operations Manager Opportunity at CTM
Exciting Operations Manager Opportunity at CTM
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
14d ago
14d ago
Listed seven days ago

General Manager – Operations & Customer Experience

at Hoppy's Prestige Car Wash & Cafe - Bowen hills

This is a Full time job

Bowen Hills, Brisbane QLD
  • Genuine Operational Ownership
  • High Autonomy & Direct Influence
  • Opportunity to Build & Improve
  • Genuine Operational Ownership
  • High Autonomy & Direct Influence
  • Opportunity to Build & Improve
Lead a busy, high-volume, family-owned business where you will have genuine influence over operations, team performance, and customer experience.
Lead a busy, high-volume, family-owned business where you will have genuine influence over operations, team performance, and customer experience.
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
7d ago
7d ago
Listed twenty four days ago

Change Delivery Manager

at Budget Direct

This is a Full time job

North Lakes, Brisbane QLD
  • North Lakes location – work close to home!
  • Discounts on insurance products, retail outlets and gyms
  • Opportunities to grow your career
  • North Lakes location – work close to home!
  • Discounts on insurance products, retail outlets and gyms
  • Opportunities to grow your career
Elevate your career with one of Australia’s leading insurers and step in to this exciting leadership role!
Elevate your career with one of Australia’s leading insurers and step in to this exciting leadership role!
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
24d ago•Expiring
24d ago•Expiring
Listed fifteen days ago

Customer Success Manager - Remote (Brisbane)

at Bond Property Lawyers

This is a Full time job

Brisbane QLD(Remote)
$70,000 – $80,000 per year
  • Fully remote – Work from the comfort of your home
  • Be part of a team that values high quality and rewards accordingly
  • Supportive Team – Friendly & high-performing environment
  • Fully remote – Work from the comfort of your home
  • Be part of a team that values high quality and rewards accordingly
  • Supportive Team – Friendly & high-performing environment
Love people, process, and progress? Join Bond Property Lawyers to work with warm, partner-referred clients while building strong relationships!
Love people, process, and progress? Join Bond Property Lawyers to work with warm, partner-referred clients while building strong relationships!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
15d ago
15d ago
Listed three days ago

Team Leader - Client Success (Contact Centre)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Modern King Street office with great facilities & close to public transport
  • Fun, inclusive culture with regular social events and team celebrations
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Modern King Street office with great facilities & close to public transport
  • Fun, inclusive culture with regular social events and team celebrations
Lead a high-performing client support team at Trilogy Care. Drive service excellence, coaching talent and delivering real outcomes!
Lead a high-performing client support team at Trilogy Care. Drive service excellence, coaching talent and delivering real outcomes!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed fifty minutes ago

Operations Manager (Student Accommodation)

at Scape Australia Management
Be an early applicant

This is a Contract/Temp job

Brisbane QLD
  • Lead dynamic on-site operations in a high-energy student living community
  • Drive service excellence, team performance, budgets and resident experience
  • Join a values-led brand focused on growth, culture, and community impact
  • Lead dynamic on-site operations in a high-energy student living community
  • Drive service excellence, team performance, budgets and resident experience
  • Join a values-led brand focused on growth, culture, and community impact
Full-time Operations Manager role leading student accommodation ops, teams, budgets, customer experience focus
Full-time Operations Manager role leading student accommodation ops, teams, budgets, customer experience focus
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
50m ago
50m ago
Listed twenty nine days ago

Group Customer Service Manager

at Michael Hill Jeweller

This is a Full time job

Cannon Hill, Brisbane QLD(Hybrid)
  • Lead group wide Customer Service strategy across iconic retail brands.
  • Drive AI led innovation to create seamless, data driven experiences.
  • Lead and inspire high-performing CX teams with influence at scale.
  • Lead group wide Customer Service strategy across iconic retail brands.
  • Drive AI led innovation to create seamless, data driven experiences.
  • Lead and inspire high-performing CX teams with influence at scale.
Senior leader role shaping group-wide customer experience, driving AI-led innovation and omnichannel excellence across Michael Hill brands.
Senior leader role shaping group-wide customer experience, driving AI-led innovation and omnichannel excellence across Michael Hill brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
29d ago•Expiring
Listed thirteen days ago

Head of Customer Care/ Customer Experience

at Mosaic Property Group

This is a Full time job

Brisbane QLD
  • Join an experienced and passionate team
  • Help shape the voice of our brand
  • People are at the heart of everything we do.
  • Join an experienced and passionate team
  • Help shape the voice of our brand
  • People are at the heart of everything we do.
Leading a dedicated Customer Care team, you will oversee the customer lifecycle, from pre-settlement through to post-settlement and ongoing engagement
Leading a dedicated Customer Care team, you will oversee the customer lifecycle, from pre-settlement through to post-settlement and ongoing engagement
subClassification: OtherOther
classification: Real Estate & Property(Real Estate & Property)
13d ago
13d ago
Listed thirteen days ago

Customer Experience Partner

at ProStar Management Pty Ltd

This is a Full time job

Brendale, Brisbane QLD
We're recruiting for a passionate, customer service enthusiast to join our growing team at our Brendale facility.
We're recruiting for a passionate, customer service enthusiast to join our growing team at our Brendale facility.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed nine days ago

*Customer Care Floor Lead

at Cleanaway Operations Pty Ltd
Be an early applicant

This is a Full time job

Northgate, Brisbane QLD
  • Permanent - Full time Position based in Northgate
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed - North of the river
  • Permanent - Full time Position based in Northgate
  • A culture that provides key growth opportunities
  • High growth business, ASX 100 listed - North of the river
An Opportunity exists for a Customer Care floor Lead. Interesed? Then read on...
An Opportunity exists for a Customer Care floor Lead. Interesed? Then read on...
subClassification: Team Leaders/SupervisorsTeam Leaders/Supervisors
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
9d ago
9d ago
Listed twelve days ago

Client Success Manager

at Solar Service Guys

This is a Full time job

Brisbane QLD(Remote)
  • High impact role working with major renewable energy clients
  • Remote first working environment
  • Collaborative and supportive team culture
  • High impact role working with major renewable energy clients
  • Remote first working environment
  • Collaborative and supportive team culture
Lead client relationships & service delivery outcomes in a growing renewable energy business supporting Australia’s largest energy and solar programs.
Lead client relationships & service delivery outcomes in a growing renewable energy business supporting Australia’s largest energy and solar programs.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
12d ago
12d ago
Listed nineteen hours ago

Technical Account Manager

at Essential Tech
Immediate start

This is a Full time job

Brisbane QLD(Hybrid)
$100,000 – $140,000 per year
  • Genuine Strategic Ownership (Not a Title Upgrade)
  • Move Beyond Delivery into High-Value Advisory Work
  • Work with a Structured, Mature MSP
  • Genuine Strategic Ownership (Not a Title Upgrade)
  • Move Beyond Delivery into High-Value Advisory Work
  • Work with a Structured, Mature MSP
Own the strategy, lead client conversations, and shape technology outcomes, this is a true advisory role where your impact drives real business growth
Own the strategy, lead client conversations, and shape technology outcomes, this is a true advisory role where your impact drives real business growth
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
19h ago
19h ago
Listed twenty three days ago

Enterprise Customer Success Manager

at Tanda

This is a Full time job

Fortitude Valley, Brisbane QLD
  • Have real autonomy and ownership in your role.
  • Work with highly effective and competent colleagues.
  • Growth and development opportunities.
  • Have real autonomy and ownership in your role.
  • Work with highly effective and competent colleagues.
  • Growth and development opportunities.
Join one of Queensland's fastest growing companies!
Join one of Queensland's fastest growing companies!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
23d ago
23d ago
Listed twenty three days ago

Settlements Team Leader

at Budget Direct

This is a Full time job

North Lakes, Brisbane QLD
  • An amazing opportunity for career progression
  • Monday to Friday (no weekend work)
  • Bonus scheme, discounted products & paid volunteer day
  • An amazing opportunity for career progression
  • Monday to Friday (no weekend work)
  • Bonus scheme, discounted products & paid volunteer day
Great opportunity to lead a team of consultants within our Settlements department managing our not-at-fault third parties claims process.
Great opportunity to lead a team of consultants within our Settlements department managing our not-at-fault third parties claims process.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed ten days ago

Contact Centre Operations Manager

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Operate at scale in Australia’s fastest-growing care provider
  • Drive performance through insight, technology and people
  • Make operational excellence matter to real lives
  • Operate at scale in Australia’s fastest-growing care provider
  • Drive performance through insight, technology and people
  • Make operational excellence matter to real lives
Lead a voice-led care contact centre at Trilogy, using data and AI to scale teams and deliver life changing aged care support.
Lead a voice-led care contact centre at Trilogy, using data and AI to scale teams and deliver life changing aged care support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed nine days ago

Senior Manager, Customer Growth

at TABCORP

This is a Full time job

Brisbane QLD
  • Strong ops focused of most resumes Some cx but less sales/bd focused Presume tra
  • Lead a team with strong commercial impact
  • Can be based in ether Melbourne, Sydney or Brisbane
  • Strong ops focused of most resumes Some cx but less sales/bd focused Presume tra
  • Lead a team with strong commercial impact
  • Can be based in ether Melbourne, Sydney or Brisbane
Leadership, strategy and frontline engagement. You’ll execute strategy with confidence, lead a team & help shape how we show up at moments that matter
Leadership, strategy and frontline engagement. You’ll execute strategy with confidence, lead a team & help shape how we show up at moments that matter
subClassification: ManagementManagement
classification: Sales(Sales)
9d ago
9d ago
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