at Ticketek Entertainment Group
Sydney NSW
Join Ticketek as Client Services Manager in Sydney to lead top venue relations & seamless event delivery.
17h ago
Ticketek
(24 reviews)Unclaimed
Company Profile
Company overview
Website
Industry
Recreation & Entertainment Venues
Primary location
29
GOULBURN ST 66
2000
SYDNEY
Australia
With over 35 years experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network.
A truly digital company, ticketek.com.au is Australia's number one Entertainment Events website, with a market leading mobile platform that gives customers the ability to browse, buy and deliver tickets on their phone, through both the mobile site and iPhone app. Ticketek also offers a dedicated team of call centre representatives, and operates over 120 agencies, including 35 located at Westfield Concierge desks throughout Australia.
Jobs at Ticketek
Based on your search activityat Ticketek Entertainment Group
Sydney NSW
Advise on contracts, IP, privacy and live events, partnering with TEG leaders, NSW-admitted lawyer with up to 3 years PQE.
4d ago
Reviews overview
3.524 ratings in total
5
8
4
6
3
3
2
3
1
4
71%
63%
What’s it like working at Ticketek?
AI summary of recent reviews
Employees enjoy the free or discounted tickets to events as a major perk, along with working alongside friendly and supportive colleagues in a social environment. Many appreciate the flexibility and work/life balance, as well as the opportunities to learn and gain valuable experience in the events industry.
However, there are some potential challenges, including concerns about management and leadership processes, a high workload with understaffing during busy periods, and pay rates that may not always align with expectations. Additionally, dealing with customer complaints can be demanding, and some roles require extended hours and travel to various venues.
However, there are some potential challenges, including concerns about management and leadership processes, a high workload with understaffing during busy periods, and pay rates that may not always align with expectations. Additionally, dealing with customer complaints can be demanding, and some roles require extended hours and travel to various venues.
Recent reviews
2.0
Customer Solutions Representative
Oct 2025Sydney NSW 2000Less than 1 year in the role, former employee
Really tainted and ruined my aspirations and goals for working in the entertainment industry
The good thingsDiscounted events or free
staff you work with are really kind
managers are part of your team and don't micromanage
The challenges- workload and expectations were unbelievably high for the pay rate (low)
- During covid I was working probably 5 people's jobs at minimum.
- management don't care about the stress felt no matter what they tell you
- TERRIBLE organisational structure. 0 support if you need it due to small team.
- customers always hate you. You have to have thick skin or you wont survive
5.0
Accounts Role
Oct 2023Sydney NSW 20001 to 2 years in the role, former employee
Great company to get exposure to more than only your role
The good thingsPeople, perks - getting free tickets for concerts
The challengesFast paced organisation - not for everyone
1.0
Assistant Accountant
Aug 2022Less than 1 year in the role, former employee
Nightmare
The good thingsPeople at my same age, made some friends in the Chaos
The challengesAncient Systems, Micromanagement
Other companies in this industry
Find out more about working at Ticketek. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.