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This is a featured job

Customer Experience Manager

at Mammoth Equipment & Exhausts

This is a Full time job

Acacia Ridge, Brisbane QLD
$130k to $150k + Super (Experience based)
  • $130k to $150k + Super (Experience based)
  • Collaborative team culture
  • Globally Recognised Business
Drive customer experience excellence, lead a growing team, and influence business-wide outcomes within an industry leader.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Customer Support Manager

at SEEK Limited

This is a Full time job

North Sydney, Sydney NSW(Hybrid)
Operations Manager leading SEEK Pass Customer Support, ensuring high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed two days ago

Customer Experience Manager

at THE MONDAY GROUP

This is a Full time job

Melbourne VIC(Hybrid)
+ super
  • Lead and coach a five-person customer experience team
  • Iconic Aussie DTC brand known for personality and care
  • Central Melbourne offices, hybrid role, with genuine scope to lead
Lead CX for a much-loved, fast-growing direct-to-consumer retail brand. Team of five, hybrid role, Melbourne.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twelve days ago

Customer Service Manager - $150k + Super

at Reo Group

This is a Full time job

Cronulla, Sydney NSW
$150k + Super
  • Market leader in its category; backed by a global; growth sector
  • Be rewarded with a salary of $150k + Super
  • High impact leadership role; commercial and strategic; exceptional mentorship
Lead customer experience, pricing and service excellence. Drive change, influence strategy and shape the end-to-end customer journey.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed twenty nine days ago

Customer Experience and Operations Lead - Remote

at Dermalogica Pty Ltd

This is a Full time job

Sydney NSW(Remote)
  • Competitive Salary Package + Superannuation
  • Remote Working Arrangements
  • Quarterly Murad Product Allocation
Own operations behind a premium skincare brand, improve systems, delight customers and make a real business impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed sixteen days ago

Customer Experience Manager

at Kennedy Reid

This is a Full time job

Rosebery, Sydney NSW(Hybrid)
110000
  • Join one of Australia's leading fashion retail groups.
  • Genuine career growth and development opportunities.
  • Varied leadership role with strategic influence paying $110+ super
Are you a customer service leader who enjoys developing people, improving processes and creating exceptional customer experiences?
Recruited byCarla Byrom
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed sixteen days ago

Customer Experience Manager

at Mammoth Equipment & Exhausts

This is a Full time job

Acacia Ridge, Brisbane QLD
$130k to $150k + Super (Experience based)
  • $130k to $150k + Super (Experience based)
  • Collaborative team culture
  • Globally Recognised Business
Drive customer experience excellence, lead a growing team, and influence business-wide outcomes within an industry leader.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed fourteen days ago

Customer Solutions Manager

at Holy Talent

This is a Full time job

Milperra, Sydney NSW
  • New position leading great team of 5
  • Milperra with onsite care parking
  • Attractive Salary Package
Lead the team that makes customer experience a competitive advantage.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed eight days ago

Member (Customer) Solutions Manager

at Defence Bank

This is a Full time job

Melbourne VIC(Remote)
  • Drive the transformation of a specialist multi-channel member servicing team
  • Lead continuous improvement, automation and service innovation initiatives
  • Play a key role in shaping the future member experience
Shape the future of member experience by leading a specialist team driving service innovation and operational excellence
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed five days ago

Customer Support Manager

at SEEK Limited

This is a Full time job

North Sydney, Sydney NSW(Hybrid)
Operations Manager leading SEEK Pass Customer Support, ensuring high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed four days ago

Director of Technical Customer Support

at Troocoo

This is a Full time job

Sydney NSW(Hybrid)
  • Senior leadership opportunity with a Global remit
  • Sydney | Hybrid 3/2
  • $195,000 = $225,000 package + bonus
Lead the transformation of a global technical support function for a leading enterprise software organisation.
Recruited byCharlotte Boyes
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed four days ago

Customer Resolution Lead

at The Recruitment Company

This is a Full time job

Melbourne VIC
Drive customer outcomes by leading complaint resolution, insights and process improvements within a growing financial services organisation.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed ten days ago

Associate Operations Manage- Expression of Interest (EOI)

at Tech Mahindra Ltd.

This is a Full time job

Melbourne VIC
  • Lead a large customer operations team
  • Drive operational excellence and business transformation
  • Strong career progression within a global technology organization
Lead high-performing customer service operations teams, drive business outcomes, and shape operational excellence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed three days ago

Customer Service Manager

at Front-line Resources Management P/L

This is a Full time job

Melbourne VIC
Leadership Role with Australian Forwarder
  • National Leadership Opportunity
  • Freight Forwarding Experience Essential
  • Melbourne Head Office
Lead and mentor the National Customer Service team while managing client relationships - Melbourne or Sydney.
Recruited byMeredith Harvey
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
3d ago
Listed seventeen days ago

Customer Service Lead

at ForgeHR

This is a Full time job

Sydney NSW
$90k plus super
  • Wynyard location
  • $90k plus super
  • Great team and product with long tenures
Our client is a long established family owned business and looking for an experienced professional to onboard and nurture clients.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed two days ago

Head of Customer Strategy & Experience

at Independence Australia

This is a Full time job

Melbourne VIC(Hybrid)
  • Champion the voices of people with disability to drive better outcomes.
  • Hybrid work, paid study & parental leave, employee product discounts.
  • Work close to home, free onsite parking, close to public transport.
Shape the future of customer experience across a purpose-driven organisation. Great base salary + 12% super + salary packaging.
subClassification: ManagementManagement classification: Marketing & Communications(Marketing & Communications)
2d ago
Listed seventeen days ago

Customer Experience Support Manager

at Private Advertiser

This is a Full time job

Brisbane QLD
$100 - $130K + super
  • Hands-on leadership role
  • CBD Fringe Location
  • Join a stable and growing National business
Step into a role with a nationally recognised, organisation in a hands-on leadership role!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed twelve days ago

Head of Customer Interactions

at Avanti Finance

This is a Full time job

Sydney NSW
Good Salary and Super
  • Report directly to the CEO and influence business wide strategy and decisions
  • Lead Customer Service and Collections as one integrated customer interaction fun
  • Join a fast growing specialist lender with ambitious expansion plans across ANZ
Lead Customer Service and Collections across Australia, shaping customer outcomes, driving performance and influencing business strategy
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed ten days ago

Customer Support Team Leader

at Plenti

This is a Full time job

Adelaide SA(Hybrid)
  • Join one of Australia's leading FinTech's!
  • Supportive & Collaborative Team Culture!
  • Growth & Development Opportunities!
Lead a high‑performing support team, elevate customer experience, resolve complex issues and drive strong outcomes for Plenti.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed three days ago

Customer Support Manager

at McMillan Shakespeare

This is a Full time job

Melbourne VIC(Hybrid)
Join our newest and most exciting brand and utilise your strong leadership skills and strategic mindset.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago

Customer Enablement Team Lead

at Covetrus
Be an early applicant

This is a Full time job

Erskine Park, Sydney NSW(Hybrid)
  • Lots of flexibility - hybrid Work From Home options
  • Fantastic employee benefits - Birthday Leave, discounts across our pet products
  • Join a global animal health organisation making a difference to vets and pets
Guide Covetrus' customer success by guiding the Customer Enablement Team. Ready to take your first step into team leadership? This could be for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed four days ago

Head of Customer Success

at CommBox Pty Ltd

This is a Full time job

Warriewood, Sydney NSW(Hybrid)
Build the customer success function that turns great technology into lasting customer value.
subClassification: Sales - Pre & PostSales - Pre & Post classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed seventeen days ago

Customer Experience Manager

at Asset Personnel

This is a Full time job

Padstow, Sydney NSW
$90,000 – $100,000 per year
  • Permanent Role
  • Close Knit Team and Great Culture
  • Onsite Carparking
Wanting to take the next step and drive performance and customer satisfaction? If yes, please read on!!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed one day ago

Head of Client Services

at DeVision Recruitment

This is a Full time job

Parramatta, Sydney NSW
$175K- 195K+Super (depending on experience)
  • Lead and shape the entire post-sale operating model for a Saas company
  • Drive implementation quality and support operations across two core managers
  • Must be comfortable being on-site in Parramatta 5 days/week
Lead a high-growth SaaS Client Services org in Parramatta! Scale delivery, empower teams & shape CX as Head of Client Services.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
1d ago
Listed seventeen days ago

Head of Customer Operations | 12 Month Contract

at Carma

This is a Full time job

Surry Hills, Sydney NSW
  • Make a meaningful impact in a fast-growing scale-up
  • Work in a supportive, high-energy, fun and inclusive culture
  • New HQ in Surry Hills with amazing views & coffee shops!
Lead Customer Operations across Customer Service, Delivery and Escalations, driving exceptional experiences within a fast-growing scale-up
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed four days ago

Customer Experience Manager

at PLUNGIE PTY LTD

This is a Full time job

Rocklea, Brisbane QLD
Great opportunity for an experienced Customer Service Manager to join a growing organisation
subClassification: ManagementManagement classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
4d ago
Listed three days ago

Manager Customer Experience

at McArthur

This is a Full time job

Gordon, Sydney NSW
$153258.39 - $177780.97 p.a.
  • Strategic Customer Experience Leadership Opportunity
  • Lead Organisation-Wide Service Transformation
  • Attractive Salary Package and Benefits
Lead customer experience, service improvement and digital transformation to deliver exceptional community outcomes.
subClassification: OtherOther classification: Community Services & Development(Community Services & Development)
3d ago
Listed eight days ago

Customer Service Manager

at Network Plumbing Group of Companies
Immediate start

This is a Full time job

Terrey Hills, Sydney NSW
$100,000 – $110,000 per year
  • Great team with a great culture
  • Leadership role
  • Join established team
Network has an exciting opportunity for a Customer Service Manager to lead our Customer Service Representative (CSR) team based in Terrey Hills.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed five days ago

Customer Service Team Leader | Manufacturing

at Chilli Recruitment

This is a Full time job

Gepps Cross, Adelaide SA
$80 - 90K + Super + STI Bonus
  • Be valued by outstanding senior leadership
  • An opportunity to have input in continuous improvement
  • Lead a small team in customer excellence
One of Adelaide's leading manufacturers is growing and a newly created role is available for a customer-loving individual.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed five days ago

Customer Service Manager

at Trend Windows & Doors

This is a Full time job

Girraween, Sydney NSW
  • Lead customer service standards across multiple states
  • Genuine leadership role with a team of 10
  • No weekends, Onsite Parking, Health Benefits, Training
Lead a 10-person team and drive customer service excellence, consistency and improvement across Trend's national operations.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed four days ago

Senior Manager, Customer Solutions

at JobAdder Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
  • Work with a remote-first, flexible team that values trust and empowerment
  • Be part of a people-first culture that celebrates collaboration & innovation
  • Competitive salary & commission structure, generous annual leave plus benefits
Strategically lead the client-facing Customer Solutions team, whose focus is to provide customers comprehensive solutions throughout their lifecycle.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
4d ago
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