at Defence Bank
Melbourne VIC
Passionate about safeguarding people from financial crime? We're seeking a dedicated Fraud & Scam Specialist to help us protect those who protect us.
21h ago
Defence Bank
(35 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Specialities
Credit cards, Insurance, Transaction & savings accounts, Banking and financial services, Term deposits, Digital banking, Superannuation, Personal & home loans (DHOAS)
Company size
101-1,000
Primary location
Melbourne, VIC
Defence Bank is a member-owned financial institution that was established in 1975 to provide banking services to the Australian Defence Force (ADF). We are the relationship bank of the ADF and are dedicated to supporting the unique financial needs of serving and retired ADF personnel, Defence contractors, and their families. Defence Bank profits are reinvested back into the bank to benefit its members.Defence Bank offers a range of products and services to its members, including home loans, personal loans, credit cards, savings accounts, and insurance. The bank’s award winning app makes it easy for members to manage their finances anywhere, anytime.
Jobs at Defence Bank
Based on your search activityat Defence Bank
Rockingham, Perth WA
Create meaningful moments that make a difference to our members.
5d ago
Our mission statement
Defence Bank is guided by a strong purpose to serve those who protect us. Every day, we support the financial needs of the defence community, both serving and non-serving. We provide banking products and services that help create financial security and prosperity. And we couldn’t be prouder to do so.
Awards and accreditations
Australian HR Champion (CEO) of the Year 2026
Employer of Choice (100-999 Employees) 2026
Best Workplace Flexibility Program 2026
AHRA Winner - Australian HR Champion (CEO) of the Year 2026
AHRA Winner - Best Workplace Flexibility Program 2026
AHRA Excellence Winner - Best Reward & Recognition Program 2024
AHRA Excellence Awardee - Employer of Choice (100-999 Employees) 2024
AHRA Excellence Awardee - Employer of Choice (100-999 Employees) 2023
AHRA Excellence Awardee - Best Reward & Recognition Program 2023
Gallery photos
Reviews overview
3.335 ratings in total
5
14
4
2
3
7
2
6
1
6
71%
51%
What’s it like working at Defence Bank?
AI summary of recent reviews
Defence Bank offers several positive aspects that employees value, including flexible working arrangements and good work-life balance. The organisation is particularly noted for its meaningful purpose serving Defence Force members, with many employees appreciating the strong relationships they build with both colleagues and members. Staff also benefit from various employee perks including discounted financial products.
However, employees note some areas for improvement, including limited career progression opportunities, particularly for those located outside Melbourne. Some staff members indicate that performance expectations can be challenging to meet, and there are opportunities to enhance management practices to better support staff development and growth.
However, employees note some areas for improvement, including limited career progression opportunities, particularly for those located outside Melbourne. Some staff members indicate that performance expectations can be challenging to meet, and there are opportunities to enhance management practices to better support staff development and growth.
Recent reviews
1.0
Member Consultant
Mar 2026Wagga Wagga NSW 26501 to 2 years in the role, former employee
I do not recommend working here.
The good thingsSome other front line staff members were a joy to work with.
The challengesI find the morals and values of Defence Bank company extremely questionable. Do not expect any thorough training, guidance, or ongoing support from your manager. Back stabbing, gossip and targeted attacks are activities loved by the employees at Defence Bank. You will receive pay raises praising your work ethic but then be told you’re not doing enough. The amount of work you will do deserves a much higher pay rate. If you value your mental health, do not work here.
3.0
Member Consultant
Nov 2025Melbourne VIC 30002 to 3 years in the role, current employee
Defence Bank do better
The good thingsThe other staff in branches are good however they can be back stabbing
The challengesManagement, many managers don’t follow process and procedure and then expect you to do the same. Along with that managers will often gossip about staff in branches and can create negative feelings amongst the team. Managers are usually not supportive in individual growth unless they personally like you. Not a mature environment, very much like high school. Don’t expect career growth and development, unless they personally like you
5.0
P&C
Aug 2025Melbourne VIC 30001 to 2 years in the role, former employee
Great experience, one of my favourite work places.
The good thingsAmazing and relaxed culture. Phenominial office, good pay. Great flexibility.
The challengesNot much but when I was there I was seeking more senior work which I didn't get as much as I would of liked.
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