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Operations Manager NSW | Lead a large team, oversee workflows & client service, and drive operational performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

This is a Full time job

Perth WA(Hybrid)
Hybrid Work + Parking + Great Salary
  • Join a 109-year legacy with start-up energy and momentum.
  • Build, coach and inspire a high-performing service team
  • Own the front door for 7,500+ members.
Own the front door to REIWA. Lead, coach and inspire a high-performing team delivering exceptional service to 7,500+ members.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed one day ago

This is a Full time job

Modbury, Adelaide SA
Contact Centre Manager
  • Lead a high-performing team and shape customer experience
  • Drive service improvements and operational efficiency
  • Work closely with leaders to achieve key business goals
Lead contact centre operations in Modbury, driving team performance, customer service, efficiency, and continuous improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eleven days ago
  • Make a real impact in a purpose-driven organisation
  • Free onsite parking
  • Enjoy staff benefits including discounts on vet care and pet products
Lead RSPCA WA’s Contact Centre team, delivering compassionate service to support the community and animal welfare.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twelve days ago

at Private Advertiser

This is a Full time job

Operations Manager NSW | Lead a large team, oversee workflows & client service, and drive operational performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed one day ago

This is a Full time job

Perth WA(Hybrid)
Hybrid Work + Parking + Great Salary
  • Join a 109-year legacy with start-up energy and momentum.
  • Build, coach and inspire a high-performing service team
  • Own the front door for 7,500+ members.
Own the front door to REIWA. Lead, coach and inspire a high-performing team delivering exceptional service to 7,500+ members.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed four days ago

This is a Full time job

Griffith, Wagga Wagga & Riverina NSW
Attractive salary + benefits
  • Proactive and inclusive work culture with a focus on safety
  • Attractive remuneration + access to salary packaging
  • Work and live in the beautiful MIA (based in Griffith/Leeton NSW)
Ready to step up your career? MI has an opportunity for a Contact Centre Manager to join our team!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed seven days ago
  • Competitive salary
  • Remote working role
  • Make a difference everyday
Join a team that is making a difference everyday.
subClassification: Aged & Disability SupportAged & Disability Support classification: Community Services & Development(Community Services & Development)
7d ago
Listed five days ago

This is a Full time job

Southport, Gold Coast QLD(Hybrid)
$35 – $40 per hour (base rate) + shift penalties
  • Lead with real autonomy and direct access to senior management
  • Help shape a growing business where your ideas genuinely matter
Enjoy the flexibility of a primarily work from home role while helping lead a specialised after-hours contact centre
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed seven hours ago

This is a Full time job

Sydney NSW
$117,487 – $131,845 per year + Super
  • Join a passionate team and help make a positive difference in the community
  • Option of a rostered day off every 2 weeks, known as a 9-day fortnight
  • Excellent salary - $124,111 - $141,051 a year plus Super
You are a dynamic leader who exemplifies our values, respects the importance of compliance and will create a positive high performing team environment
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
Listed fourteen days ago

This is a Full time job

Melbourne VIC
AUD 120000 - 140000 per annum, + Super
  • 12 Month contract role
  • Central location
  • Competitive salary package
Specialist superfund that employs circa 200 staff, with a head office in central Melbourne. Looking to employ a Call Centre Manager to support members
Recruited byDavid Ayre
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty days ago
  • Ongoing position leading our patient support centre
  • Manage a team, drive innovation & operational excellence
  • Based in Osborne Park, hybrid working
Oversee contact centre department of 90 staff | Lead a team of 7 to deliver operational excellence | Champion an environment of continuous improvement
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed eleven hours ago
  • Bendigo location; flexible, hybrid work arrangement
  • Lead a large-scale client service function and drive service excellence
  • Help Victorians manage their financial and legal affairs with confidence
Lead client service transformation and deliver exceptional outcomes for vulnerable Victorians through technology-enabled, people-focused leadership.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
Listed seven days ago
  • Regional Leadership Role | Leverage data, technology, and automation
  • Lead and optimize customer support for our Infrastructure Customers
  • Join a Global Company that creates vital infrastructure to make life better
Drive a high-performing national customer service team to elevate service excellence, fuel growth, and shape customer experience across ANZ
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed nineteen days ago

This is a Full time job

Carlton, Melbourne VIC
AUD 180000 - 190000 per annum
  • Drive strategic improvements across member services operations
  • Influence business growth with senior leadership exposure
  • People-first boutique culture
Looking for experienced superannuation operations leader driving member services, compliance, and contact centre excellence.
Recruited byWill Westcott
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed eleven days ago
  • High Quality Professional Industrial Tools
  • Melbourne's Eastern Suburbs
  • Newly Expanded Role with Genuine Career Potential
Lead a responsive team of Customer Service Officers and Service Technicians to deliver market-leading service to both retailers and end-users.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed sixteen hours ago
  • Lead a 7-person collections & member services team
  • Real authority, set KPIs, shape systems, drive the data the business runs on
  • $100-115k + Super | Gold Coast | report direct to the CFO
Run the numbers, not the complaints queue. Lead a team of 7.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed nineteen days ago

This is a Full time job

Melbourne VIC(Hybrid)
Up to $140K + Super
Lead and scale a growing outbound contact centre. Drive strategy, improve performance and shape the future of a high-growth business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed fourteen hours ago

This is a Full time job

Brisbane QLD
$110,000 – $120,000 per year
Client relationship manager, overseeing site governance, stakeholder engagement, financial performance, vendor management, and service delivery.
subClassification: Client & Sales AdministrationClient & Sales Administration classification: Administration & Office Support(Administration & Office Support)
14h ago
Listed eight days ago
  • Five Dock, Sydney
  • Full-Time, Onsite
  • $125K + Super
Customer Experience Manager | Five Dock, Sydney | Full-Time, Onsite | Up to $125k + Super
Recruited byBella MacQueen
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nine hours ago
  • Work from home anywhere in Australia.
  • Join an experienced and supportive leadership team.
  • Competitive salary and opportunities for ongoing professional development.
This fully remote leadership role offers the opportunity to make a meaningful difference for Australia's veteran community in a driven, organisation.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9h ago
Listed five days ago
  • Supportive culture
  • Competitive remuneration
  • Purchased Leave options
Help, lead, build and drive continuous team improvement within an organisation of strong values.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed fifteen days ago
  • Contact centre leadership experience is essential
  • Federal Government service delivery environment
  • Salary negotiable for the right experience
Lead performance. Build capability. Set the standard.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed fourteen days ago
  • Lead a national function with direct executive influence
  • Strong team, proven systems, create lasting impact
  • Drive growth, innovation and customer excellence nationally
Lead Novofit's national post-sale customer experience function, driving service performance, team leadership and supplier service partnerships
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed eleven days ago
  • Real influence over people, culture, and business growth
  • Lead an established Townsville operation
  • Purpose-led work supporting vulnerable communities
Lead an established Townsville operation, grow and inspire exceptional teams, drive results, and make a lasting impact in your local community.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed five days ago
  • Regional Leadership Role | Leverage data, technology, and automation
  • QLD, NSW or VIC based | Lead customer support for our Infrastructure Customers
  • Join a Global Company that creates vital infrastructure to make life better
Drive a high-performing national customer service team to elevate service excellence, fuel growth, and shape customer experience across ANZ
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed four days ago

This is a Full time job

Melbourne VIC
Competitive Base Salary + Super + Salary Packaging
  • Work within a values driven, progressive organisation
  • Ongoing Full time opportunity with flexible work arrangements
  • Competitive remuneration package with salary packaging benefits available
Oversees all enquiries for Disability and Employment services, maintains accurate participant and financial data, and ensures service coordination.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty six days ago
  • Hands-on customer operations role with real ownership
  • Fast-growing national office furniture business
  • Improve service workflows, escalations and KPI visibility
Office-based role managing customer service workflow, escalations, service KPIs and delivery coordination.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d agoExpiring
Listed five days ago
  • Immediate Start! Secure role!
  • Work for an essential service provider
  • Permanent Employment!
An exciting opportunity has become available for an experienced QLD State Customer Service Manager to join our team based in Beenleigh.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed eight hours ago
  • Lead a high-performing customer service team delivering exceptional outcomes
  • Drive service excellence, workforce planning and continuous improvement
  • Permanent full-time leadership opportunity
Lead a customer-focused contact centre team, shape service delivery outcomes and help create exceptional experiences for our community.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
Listed one day ago

This is a Full time job

Sydney NSW
Competitive Salary Package (pending experience)
  • Join a global, growth-focused organisation with career development opportunities
  • Permanent, full-time role based in Sydney CBD
  • Supportive leadership and collaborative team culture
Opportunity to lead a small, high-performing team while remaining involved in operational and strategic initiatives.
Recruited byAngela Stephan
subClassification: Client ServicesClient Services classification: Banking & Financial Services(Banking & Financial Services)
1d ago
Listed thirteen days ago

This is a Full time job

Sydney NSW
$180,000 – $200,000 + Super + Bonus per year
  • Salary: $180k to $200k + Super + Bonus
  • Market Leading Business with Huge Growth
  • Exceptional Career Move
Seeking an exceptional customer care leader to step into the key role of Head of Customer Care
Recruited byAlex Armstrong
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
13d ago
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