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Listed nine days ago

Complaints Resolution Investigator

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Negotiate fair resolutions with customers and ombudsman case officers
  • Manage assigned caseloads from lodgement through to resolution
Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions
9d ago•Expiring
Listed one day ago

Customer Support Specialist

at Macquarie Group Limited

This is a Full time job

Brisbane QLD(Hybrid)
  • Hybrid work arrangement
  • Global Financial Company
  • High-impact specialist unit
Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.
1d ago
Listed twenty one days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
21d ago
Listed five days ago

Customer Resolution Representative

at Hunter Water

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW
  • Get the balance right with flexible working, no matter the role
  • Belong, learn and grow with a team that has your back
  • Create connections with customers and community at the heart of all we do
An additional opportunity has recently become available for a Customer Resolution Representative to join our Customer Services Division.
5d ago
Listed twenty two hours ago

Customer Resolutions Partner, Consumer Goods (12 Month Fixed-Term)

at Tesla Australia

This is a Contract/Temp job

Alexandria, Sydney NSW
  • Highly competitive pay, benefits and strong chance of positions going permanent
  • Excellent opportunity for someone to join the team and add value from day one
  • Opportunities to develop your skillset and accelerate your career with Tesla!
Resolve high-level customer escalations and complaints with fairness and strategic foresight. Join the Tesla team today!
22h ago
Listed six days ago

Customer Resolutions Officer

at FourQuarters Recruitment

This is a Full time job

Melbourne VIC(Hybrid)
Make fair decisions that matter in a high-impact financial services role.
6d ago
Listed twenty one days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited
Immediate start

This is a Full time job

Springwood, Brisbane QLD
$75k-$80k + annual bonus + super
  • Join a business growing fast across two countries.
  • Work with leaders who care about their customers as much as their results.
  • Develop expertise in disputes & compliance with a team that backs you.
We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.
21d ago
Listed five days ago

Inspector

at Department of Government Services Victoria

This is a Full time job

Preston, Melbourne VIC
$81,496 - $98,955 plus superannuation
  • Build trusted partnerships across Victoria's communities
  • Ongoing Permanent role
  • Opportunity to get involved in building a modern and innovative govt. department
An exciting and rare opportunity get involved in building a modern and innovative government department, that will transform government services.
5d ago
Listed two days ago

Complaints Officer - Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Enjoy real career growth with training, support and clear pathways forward
  • Boost your take-home pay with employee benefits and novated leasing
Investigate complex aged care complaints, uncover the facts, and make a real difference for older Australians through fair, evidence-based outcomes.
2d ago
Listed nine days ago

Complaints Case Manager

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Manage VIP, ministerial, tribunal and media-related complaint matters.
  • Identify legal, compliance and systemic risks from escalated cases.
Manage complex escalated complaints, prepare executive responses and identify legal, compliance and systemic risks to resolution
9d ago•Expiring
Listed twenty eight days ago

External Dispute Resolution Specialist

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Based in the heart of Perth CBD
  • Work with purpose and real influence
  • Be part of a team trusted to deliver excellence
Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?
28d ago•Expiring
Listed one day ago

Customer Assist Specialist - Care

at Red Energy

This is a Full time job

Richmond, Melbourne VIC(Hybrid)
Great salary + KPI based bonus!
  • Hybrid Work Approach | Employee Rates for Energy Bills | KPI Based Bonus
  • 30 Weeks Paid Parental Leave | Dog Friendly Office
  • Additional Leave Arrangements | Career Growth Opportunities | Work Life Balance
Join our Customer Care team and provide crucial support to our most vulnerable customers navigating financial hardship
1d ago
Listed one day ago

Customer Support Specialist

at Macquarie Group Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Hybrid work arrangement
  • Global Financial Company
  • High-impact specialist unit
Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.
1d ago
Listed six days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
Investigate and resolve scam complaints under the Scams Prevention Framework
6d ago
Listed two days ago

Customer Experience Team Lead

at Source

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead frontline contact centre and complaints-resolution teams
  • Coach people and improve service quality across internal and BPO teams
  • Make complex energy customer experiences clearer and more consistent
Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.
2d ago
Listed fourteen days ago

Customer Specialist Support Advisor (Complaints)

at Transurban Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
  • ASX Top 15 listed company I Work with the latest technologies & systems
  • Empathy-led complaints resolution in a modern contact centre environment
  • Hybrid, flexible & inclusive culture | Employee share offers | Social events
Join Transurban as a CSS Advisor. Resolve complex customer complaints, make a real impact, and grow in a supportive team.
14d ago
Listed thirteen days ago

Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Lead a team to resolve scam complaints fairly, thoroughly and on time
  • Contribute to meaningful work supporting people impacted by scams
  • Be part of world first legislation to strengthen consumer protections
Lead a team resolving complex scam complaints and help shape a new era of consumer protection in Australia.
13d ago
Listed thirteen days ago

Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead a team to resolve scam complaints fairly, thoroughly and on time
  • Contribute to meaningful work supporting people impacted by scams
  • Be part of world first legislation to strengthen consumer protections
Lead a team resolving complex scam complaints and help shape a new era of consumer protection in Australia.
13d ago
Listed six days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
Investigate and resolve scam complaints under the Scams Prevention Framework
6d ago
Listed five days ago

Inspector

at Department of Government Services Victoria

This is a Full time job

Melbourne VIC(Hybrid)
81496 98955 AUD
  • Exciting ongoing opportunity with flexible working arrangements.
  • Join a high-performing, collaborative team.
  • Excellent career growth opportunities.
The Inspector will perform front line dispute resolution, provide business and community education and participate in CAV campaign initiatives.
5d ago
Listed two days ago

Customer Experience Team Lead

at Source

This is a Full time job

Sydney NSW(Hybrid)
  • Lead frontline contact centre and complaints-resolution teams
  • Coach people and improve service quality across internal and BPO teams
  • Make complex energy customer experiences clearer and more consistent
Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.
2d ago
Listed six days ago

Assessment Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Identify scam methods, potential systemic issues and gaps
  • Provide the critical first assessment of every scam complaint
Deliver a caring, trauma-informed experience for vulnerable people
6d ago
Listed two days ago

NAB Dispute Resolution Associate

at Hays

This is a Full time job

Melbourne VIC
$40 – $41 per hour
  • Great Location
  • Supportive Team
  • Great Training
Join NAB Resolve – Internal Dispute Resolution (IDR)
2d ago
Listed eight days ago

Customer Contact Officer

at Department of Local Government, Industry Regulation and Safety

This is a Full time job

Albany, Albany & Great Southern WA
$79,604 – $85,350 per year
  • Make a real impact helping individuals/businesses with information and support.
  • Grow your skills in a supportive team with coaching, training & development.
  • Work in a customer focused role that supports better community outcomes.
Provide clear, timely support as the first contact, using problem solving skills to help customers with accurate information in a fast-paced team.
8d ago•Expiring
Listed one hour ago

Public Trust Officer

at Public Trustee of Queensland

This is a Contract/Temp job

Ipswich, Brisbane QLD
$81,032 - $89,903 p.a + 12.75% super
  • Make a meaningful difference for Queenslanders every day
  • Build specialist knowledge across financial administration
  • Base salary + 12.75% super and generous leave loading
Support Queenslanders through important life events and build a rewarding career delivering trusted advice and services that make a real difference.
1h ago
Listed two hours ago

Customer Service Consultant

at CHU Underwriting Agencies Pty Ltd

This is a Contract/Temp job

Sydney NSW(Hybrid)
  • Flexible, hybrid work to balance your lifestyle
  • Join us and discover a diverse workplace where purpose and people come first.
  • Extensive and competitive employee benefits package, purpose driven values
Elevate your career as part of our friendly, supportive Customer Service team in this 12-month contract role.
2h ago
Listed sixteen days ago

Case Manager

at Auto & General

This is a Full time job

Toowong, Brisbane QLD(Hybrid)
  • Variety of career development opportunities
  • Enjoy Family Fun Day and Annual Celebration events
  • Discounts on insurance products, retail outlets and gyms
EDR Case Manager: Drive customer resolutions! Investigate and manage external disputes to deliver fair outcomes and safeguard our brand.
16d ago
Listed one day ago

Case Manager - Join us in a new role in 2027!

at EML Group

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
+ 2 days WFH
  • Build a rewarding career helping people recover and return to work
  • Great opportunity to use your customer service experience
  • 2027 is your year to grow your career in a supportive team with great benefits
Entry- level Case Manager role with career growth, 2 days WFH and great employee benefits. This is a role where you will help people after injury
1d ago
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