Stellar
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    Stellar
    (262 reviews)
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    Company Profile

    Company overview

    Website

    Stellar

    Industry

    Business Support Services

    Company size

    1,001-5,000

    Primary location

    IBM Tower Level 17, 60 City Road Southbank VIC 3006
    We are a multi-channel customer contact centre specialist, expert in creating better customer relationship outcomes for our clients.Our magic is in our culture, our people. They made us the best in our business, and they keep us at the top.We are the most awarded outsourcer in the industry and we're proud of it.Our client partnerships are built on openness, honesty and collaboration. We win together, we conquer challenges together, and we grow together.Source: this is an extract from the company's own website

    Reviews overview

    2.7262 ratings in total
    5
    47
    4
    29
    3
    56
    2
    47
    1
    83
    35%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends

    What’s it like working at Stellar?

    AI summary of recent reviews

    Stellar's workplace culture is characterised by friendly and supportive colleagues, with many employees appreciating the opportunity to work with diverse teams. The company offers flexible working arrangements, which contributes to work-life balance, and many staff members value the relationships they build with their co-workers.

    However, employees have identified several areas for improvement, including management practices and communication. Staff members note that career advancement opportunities could be enhanced, along with more comprehensive training programs. The balance between meeting performance metrics and delivering quality customer service is also highlighted as an ongoing challenge, with some employees finding the KPI expectations demanding.

    Recent reviews

    1.0
    Customer Service Specialist
    Nov 2025
    Fortitude Valley QLD 40061 to 2 years in the role, former employee
    Don’t work here for the sake of your mental health and the pay was low with high stress
    The good thingsSome of the workmates and team leader
    The challengesNothing call centre jobs are awful with high turnover
    1.0
    Senior Information Technology Officer
    Apr 2025
    Brisbane QLD 40003 to 4 years in the role, former employee
    The reality is that there is no job security. You can be made redundant at any time, regardless of performance or circumstances. In my case, it happened just days before Christmas, with a baby due in a matter of days. There was no compassion or warning—just a surprise meeting outside and I was let go on the spot. Not allowed back in the office to collect things or say goodbye to colleagues and friends. It was a brutal and unforgettable experience. Since then, I’ve gone on to start my own Website company, which now counts 10 former Stellar employees as clients—each of them having left to start their own agencies. That alone says a lot. Beware: while it may seem like a great place to work on the surface, job security and basic human empathy are far from guaranteed.
    The good thingsDuring my time at Stellar Recruitment, I found it to be a great place to work—supportive team, solid culture, and engaging work.
    The challengesOne of the ongoing challenges at Stellar Recruitment was the constant change in management and direction, which often created instability, confusion, and a lack of clear long-term vision for employees.
    1.0
    Safety Coordinator
    Apr 2025
    Gladstone & Central QLDLess than 1 year in the role, former employee
    Below Acceptable Standards
    The good thingsDon't waste your time and talent
    The challengesAbsolutely appalling communication from them but they demand it for potential applicants
    Ratings for Stellar are shared as-is from employees in line with our community guidelines
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